MADELIA HOTEL

$150 price was high for the quality. There was no staff on site when I arrived. Side door was open, room door was open. Security should be tighter. The room was reasonably clean. Staff was polite on the phone. Simple beakfast is provided. The TV channels were good.

Very friendly staff. Property had a run down look to it. No pool. Minimal breakfast. Questionable cleanliness. Price didn’t match the accommodations.

There was know one at the property to check my 2 daughters in that traveled from Maine for a celebration of life. I had to call and a woman instructed me to tell them to go to the desk and get the key out of a basket full of keys. When the girls got to their room it smelled musty, cigarette smell, blankets where yellowed. The sheets were a blue fuzzy blanket with particles on it! Windows fogged over with mold. If it is a self service hotel it should be advertised as that!!! I would have never booked there if I knew that. What if something went wrong in the room, what if power was lost, what if you needed a fresh towel or whatever! There also was another gentleman that was there saying he was scammed and not happy as well!

There is never staff on site so we had to call repeatedly to check in, and were out of luck. if we needed something during the day. Pool was closed, no notice and not told to us before checking in, despite me telling them when making the reservation that we were swimming for my daughter's birthday. At one point our room keys quit working and we spent 45 mins trying to call someone, ended up calling non-emergency police because the hotel wouldn't take our calls. While waiting at the front desk, another couple came to demand a refund because they had a dead MOUSE in their bathtub! We also found a giant spider in our bathroom. Place is falling apart, windows are all covered with some weird gross film. Half of the doors don't lock, we had to switch rooms twice after learning our locks didn't work. Exterior doors don't have locks, so whole building is unsecured. Stay literally anywhere else.

This property should be shut down. I don't know where to start with this review, It was dirty and I felt uncomfortable around the staff