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Comfort Inn Cancún Aeropuerto

US$ 62

/noite

Média para setembro

Comfort Inn Cancún Aeropuerto - Image 1

Comfort Inn Cancún Aeropuerto - Quarto

Comfort Inn Cancún Aeropuerto - Quarto

Comfort Inn Cancún Aeropuerto - Vista do quarto

Comfort Inn Cancún Aeropuerto - Receção

Preços para Comfort Inn Cancún Aeropuerto

Selecione datas para ver preços e disponibilidade

US$ 62

/noite

Média para setembro

Preços médios mensais

Em Comfort Inn Cancún Aeropuerto, o preço por noite é, em média, US$ 57 no mês mais barato (agosto) e US$ 75 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio por noite em Comfort Inn Cancún Aeropuerto por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 71
fevereiro	US$ 72
março	US$ 73
abril	US$ 70
maio	US$ 68
junho	US$ 59
julho	US$ 59
agosto	US$ 57
setembro	US$ 62
outubro	US$ 63
novembro	US$ 67
dezembro	US$ 75

Mais caro: dezembro (aprox. US$ 75)

Mais barato: agosto (aprox. US$ 57)

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis e um salão de banquetes.

Estacionamento
Quartos de não fumadores
Centro de negócios
Balcão de turismo
Serviços de limpeza
Instalações para banquetes

Localização

Carretera Cancún - Aeropuerto Mza 4 L5 SM 301, Alfredo V. Bonfil, Cancún, Benito Juárez, Estado de Quintana Roo, México

Lagoa Nichupté (0.7 milhas)

Lagoa Rio Inglés (3.3 milhas)

Parroquia de Cristo Resucitado (4.6 milhas)

Xoximilco (4.9 milhas)

Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (4.9 milhas)

Campo de Golfe El Tinto (4.9 milhas)

Mais informações sobre a localização

Opções de quartos

12

Quarto Duplo Standard, 2 camas de casal, não fumadores

Detalhes do quarto

2 Camas De Casal

Dormidas 4

323 ft²

Ar condicionado

Casa de banho privada

Área de trabalho para computador portátil

11

Quarto Standard, 1 cama king-size, não fumadores

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

323 ft²

Ar condicionado

Casa de banho privada

Área de trabalho para computador portátil

9

Quarto, 1 cama de casal, não fumadores

Detalhes do quarto

1 Cama De Casal

Dormidas 2

Ar condicionado

Casa de banho privada

Área de trabalho para computador portátil

Avaliações dos hóspedes sobre Comfort Inn Cancún Aeropuerto

6.6

Agradável

Com base em 2.585 avaliações verificadas

Quem se hospeda aqui?

Negócios

7%

Casal

39%

Família

32%

Grupos

10%

Individual

10%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Comfort Inn Cancun Aeropuerto é valorizado pela proximidade ao aeroporto e considerado aceitável para escalas curtas, mas as avaliações frequentemente mencionam problemas com o serviço de transporte anunciado, instalações antigas e padrões inconsistentes, o que torna o planejamento e a definição de expectativas importantes.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Comfort Inn Cancun Aeropuerto é valorizado pela proximidade ao aeroporto e considerado aceitável para escalas curtas, mas as avaliações frequentemente mencionam problemas com o serviço de transporte anunciado, instalações antigas e padrões inconsistentes, o que torna o planejamento e a definição de expectativas importantes.

O feedback sobre limpeza e manutenção é misto, com relatos de quartos sujos, pragas, equipamentos de banheiro quebrados e, às vezes, falta de água quente. As experiências com o atendimento variam de amigáveis a frustrantes, e vários hóspedes tiveram dificuldades em entrar em contato com a propriedade por telefone ou resolver problemas de reserva e cobrança. O café da manhã é simples e pode começar tarde demais para voos matinais, o Wi-Fi pode ser fraco e alguns quartos têm camas duras ou barulho dos corredores e da rua. Espere uma estadia simples para uma pernoite, se a conveniência for o mais importante.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O transporte para o aeroporto é um ponto fraco recorrente: muitos relatam a falta de serviço, horários limitados, longas esperas ou informações inconsistentes; alguns poucos realmente o receberam. As falhas no elevador são frequentes, o estacionamento é apertado/incômodo, e a piscina foi relatada como fechada.

Avaliações dos hóspedes relacionadas

2

Jacob

23 de fev. de 2026

·

A estadia foi de 1 noite

No, we were not provided a shuttle at the airport waited there for over an hour. had to get a taxi to drop us off.

No, we were not provided a shuttle at the airport waited there for over an hour. had to get a taxi to drop us off.

10

Suzanne

14 de fev. de 2025

·

A estadia foi de 1 noite

The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.

The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.

6

Liliana

3 de out. de 2025

·

A estadia foi de 1 noite

Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case. I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them

Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case. I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them

4

Ricardo

23 de fev. de 2024

·

A estadia foi de 1 noite

Faltó algo de limpieza en el baño. La ducha no tenía las puertas de vidrio y salpica toda el agua al exterior. El elevador lleva mucho tiempo dañado y no dan razón de cuando estará arreglado, si te hospedan en el cuarto piso, debes subir las maletas por las escaleras.

Faltó algo de limpieza en el baño. La ducha no tenía las puertas de vidrio y salpica toda el agua al exterior. El elevador lleva mucho tiempo dañado y no dan razón de cuando estará arreglado, si te hospedan en el cuarto piso, debes subir las maletas por las escaleras.

2

CLAUDIA

9 de jun. de 2025

·

A estadia foi de 1 noite

This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!

This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!

2

Brie

11 de fev. de 2025

·

A estadia foi de 1 noite

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

4

Alfonso

16 de out. de 2023

·

A estadia foi de 1 noite

Seleccioné el hotel sólo para pasar la noche porque tenía mi vuelo otro día por la mañana, la razón por lo que lo seleccioné fue por el servicio de trasporte shuttle, ni en la noche hubo servicio para recogernos ni el la mañana para llevarnos, muy mal en ese sentido

Seleccioné el hotel sólo para pasar la noche porque tenía mi vuelo otro día por la mañana, la razón por lo que lo seleccioné fue por el servicio de trasporte shuttle, ni en la noche hubo servicio para recogernos ni el la mañana para llevarnos, muy mal en ese sentido

6

antonio

15 de fev. de 2025

·

A estadia foi de 1 noite

Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.

Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.

8

Rembert

20 de dez. de 2023

·

A estadia foi de 2 noites

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

8

Bryan

27 de jun. de 2025

·

A estadia foi de 1 noite

Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.

Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os relatos variam: muitos hóspedes mencionam quartos e áreas comuns sujos, baratas ou mofo, equipamentos de banheiro quebrados e falta intermitente de água quente, enquanto outros acharam os espaços aceitavelmente limpos.

Avaliações dos hóspedes relacionadas

2

ENRIQUE

22 de mai. de 2024

·

A estadia foi de 1 noite

Muy sucio. No funcionaba el baño, la regadera con poca agua, la televisión no se veia

Muy sucio. No funcionaba el baño, la regadera con poca agua, la televisión no se veia

2

Daisy

28 de mai. de 2024

·

A estadia foi de 1 noite

First of all before going up to my room I was booked to a room that was booked already . I get to my room and it had a broken bed that was so noisy . I was moved to another room and I woke up with bed bugs. I was traveling with my 2 year old and I approached the staff and they offered no resolution or support . Never staying here again and don’t recommend

First of all before going up to my room I was booked to a room that was booked already . I get to my room and it had a broken bed that was so noisy . I was moved to another room and I woke up with bed bugs. I was traveling with my 2 year old and I approached the staff and they offered no resolution or support . Never staying here again and don’t recommend

2

Betsy

1 de dez. de 2022

·

A estadia foi de 2 noites

This hotel is terrible. They had no soap so they tome me to use shampoo. The tv in the room did not work. The breakfast was watered down yogurt. They are not friendly unless they want u to buy something. Sheets were stained and towels were dingier than ever. I will never stay there again.

This hotel is terrible. They had no soap so they tome me to use shampoo. The tv in the room did not work. The breakfast was watered down yogurt. They are not friendly unless they want u to buy something. Sheets were stained and towels were dingier than ever. I will never stay there again.

4

Hector

31 de mar. de 2025

·

A estadia foi de 1 noite

No hay traslado al aeropuerto, cucarachas en el cuarto, hotel muy viejo recien pintado

No hay traslado al aeropuerto, cucarachas en el cuarto, hotel muy viejo recien pintado

2

Leticia

28 de jan. de 2026

·

A estadia foi de 1 noite

Instalaciones viejas y sucias cobran cargos extras

Instalaciones viejas y sucias cobran cargos extras

2

Tere

16 de set. de 2024

·

A estadia foi de 1 noite

Muy sucio comedor y habitación.. No había toallas en el baño. Instalaciones viejas y descuidada. No volveré a hospedarme

Muy sucio comedor y habitación.. No había toallas en el baño. Instalaciones viejas y descuidada. No volveré a hospedarme

2

Astrid Y

9 de jan. de 2026

·

A estadia foi de 1 noite

Habitación sucia, baño asqueroso, cubre camas sucias , lavabo escurriendo

Habitación sucia, baño asqueroso, cubre camas sucias , lavabo escurriendo

2

Beatriz

14 de fev. de 2024

·

A estadia foi de 1 noite

Do not trust their pictures ... The lobby and the dining room are in really poor shape... the couches are worn out and ripped. We went into the room, and everything was also in poor shape. The shower had mold... we left as soon as we saw the room... as you suppose, they did not refund the money...

Do not trust their pictures ... The lobby and the dining room are in really poor shape... the couches are worn out and ripped. We went into the room, and everything was also in poor shape. The shower had mold... we left as soon as we saw the room... as you suppose, they did not refund the money...

8

Gabriel

25 de fev. de 2025

·

A estadia foi de 4 noites

Very clean and close to the airport

Very clean and close to the airport

4

BARBARA

20 de out. de 2024

·

A estadia foi de 1 noite

No había agua caliente en el baño y había cucarachas chiquitas

No había agua caliente en el baño y había cucarachas chiquitas

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são simples, com colchões duros, móveis antigos e problemas ocasionais, como TVs que não funcionam; o Wi-Fi pode ser fraco e o barulho dos corredores ou da rua pode afetar o sono de alguns.

Avaliações dos hóspedes relacionadas

4

Mariana

18 de dez. de 2023

·

A estadia foi de 1 noite

We stayed on the first floor and the rooms are next to the front desk. That means that you don't sleep until the last guest arrives and you wake up in the middle of the night because of the voices of guest that have to fly early. We were staying in Tulum and the main reason to rent a room in this hotel was so we could get a proper rest to fly in the morning. It was a nightmare. Breakfast was also not good quality.

We stayed on the first floor and the rooms are next to the front desk. That means that you don't sleep until the last guest arrives and you wake up in the middle of the night because of the voices of guest that have to fly early. We were staying in Tulum and the main reason to rent a room in this hotel was so we could get a proper rest to fly in the morning. It was a nightmare. Breakfast was also not good quality.

4

Ruth

10 de ago. de 2023

·

A estadia foi de 1 noite

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

6

Rudolfo

17 de jun. de 2024

·

A estadia foi de 1 noite

Overall for the one night stay and the price it was ok! The bed was hard as a rock but it was expected!

Overall for the one night stay and the price it was ok! The bed was hard as a rock but it was expected!

4

Alfred

4 de jun. de 2024

·

A estadia foi de 1 noite

Das Bild im Internet schaut besser aus als der Gemeinzustand. Kleine Zimmer, kleiner TV mit 1 Programm, Bad renovierungsbedürftig, Frühstück eine Katastophe, unsauber. Personal demotiviert. Tiefgarage fast nicht befahrbar (sehr eng). Dieses Hotel hat sich für mich erledigt.

Das Bild im Internet schaut besser aus als der Gemeinzustand. Kleine Zimmer, kleiner TV mit 1 Programm, Bad renovierungsbedürftig, Frühstück eine Katastophe, unsauber. Personal demotiviert. Tiefgarage fast nicht befahrbar (sehr eng). Dieses Hotel hat sich für mich erledigt.

2

Rodrigo

12 de nov. de 2024

·

A estadia foi de 2 noites

The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.

The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.

10

Rudy

12 de abr. de 2025

·

A estadia foi de 1 noite

Beds were so hard.

Beds were so hard.

8

ANA

4 de nov. de 2023

·

A estadia foi de 1 noite

Deben mejorar el internet en las habitaciones

Deben mejorar el internet en las habitaciones

4

Franck

29 de jan. de 2024

·

A estadia foi de 1 noite

Comme d’habitude, on a eu la chambre la plus éloignée, conséquence le wifi était médiocre. Pas d eau chaude dans la douche, après 11h de vol, cela réveille. La chambre ne ressemblait en rien aux photos du site, l hôtel est vétuste. Le petit déjeuner est médiocre. Bref ce n est pas un 3 étoiles. Pour une nuit c est tout juste acceptable. Quand au parking, attention c est compliqué pour y rentrer et pour en sortir avec peu de places.

Comme d’habitude, on a eu la chambre la plus éloignée, conséquence le wifi était médiocre. Pas d eau chaude dans la douche, après 11h de vol, cela réveille. La chambre ne ressemblait en rien aux photos du site, l hôtel est vétuste. Le petit déjeuner est médiocre. Bref ce n est pas un 3 étoiles. Pour une nuit c est tout juste acceptable. Quand au parking, attention c est compliqué pour y rentrer et pour en sortir avec peu de places.

6

Nadine

24 de jun. de 2025

·

A estadia foi de 1 noite

Nous avions réservé cet hôtel pour la navette qui venait nous chercher directement à l'aéroport. Je l'ai réservé en ligne, elle n' est jamais venue. Quand nous sommes enfin arrivé, le monsieur à l'accueil n'était pas très sympathique et nous a simplement répondu qu' il n' y avait pas de navette ce soir, sans plus d'explications. Le Wifi ne fonctionne vraiment pas bien dans les chambres. Par contre, le déjeuner était bien et le personnel de la cuisine très accueillant et poli.

Nous avions réservé cet hôtel pour la navette qui venait nous chercher directement à l'aéroport. Je l'ai réservé en ligne, elle n' est jamais venue. Quand nous sommes enfin arrivé, le monsieur à l'accueil n'était pas très sympathique et nous a simplement répondu qu' il n' y avait pas de navette ce soir, sans plus d'explications. Le Wifi ne fonctionne vraiment pas bien dans les chambres. Par contre, le déjeuner était bien et le personnel de la cuisine très accueillant et poli.

8

Rembert

20 de dez. de 2023

·

A estadia foi de 2 noites

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é inconsistente: alguns funcionários são simpáticos e prestativos, mas muitos hóspedes relatam comunicação deficiente, telefones sem resposta, problemas no check-in e ajuda limitada para resolver problemas com o transporte ou cobrança.

Avaliações dos hóspedes relacionadas

2

Sophia

24 de dez. de 2022

·

A estadia foi de 19.345 noites

They don’t answer their phone. Not a good property.

They don’t answer their phone. Not a good property.

2

Felipe

15 de abr. de 2024

·

A estadia foi de 1 noite

Mi experiencia fue mala, inició con que no encontraban la reservación hecha en hoteles.com, había un gerente muy estresado que no dudaba en regañar a los inquilinos y no tenia ningún tipo de amabilidad o sonrisa alguna. No había disposición a hielos al preguntar por hielos este gerente simplemente dijo "No hay hielo en el hotel", que yo necesitaba para una jeringa de insulina, los cuartos no contaban con refrigerador. La cama nefasta muy ruidosa y las sabanas tenian un olor desagradable, las toallas sucias y deshilachadas, muy incomodo... Lo único bueno fue que el servicio de taxi solicitado llego a tiempo para salir de ahí. No es recomendable en ningun sentido

Mi experiencia fue mala, inició con que no encontraban la reservación hecha en hoteles.com, había un gerente muy estresado que no dudaba en regañar a los inquilinos y no tenia ningún tipo de amabilidad o sonrisa alguna. No había disposición a hielos al preguntar por hielos este gerente simplemente dijo "No hay hielo en el hotel", que yo necesitaba para una jeringa de insulina, los cuartos no contaban con refrigerador. La cama nefasta muy ruidosa y las sabanas tenian un olor desagradable, las toallas sucias y deshilachadas, muy incomodo... Lo único bueno fue que el servicio de taxi solicitado llego a tiempo para salir de ahí. No es recomendable en ningun sentido

10

Jennifer

4 de fev. de 2024

·

A estadia foi de 1 noite

Practical choice Good price and close to the airport. Staff are nice and friendly.

Practical choice Good price and close to the airport. Staff are nice and friendly.

10

Blanca

23 de mar. de 2025

·

A estadia foi de 1 noite

Friendly staff, stayed one night, good experience overall

Friendly staff, stayed one night, good experience overall

8

Andrea

25 de set. de 2023

·

A estadia foi de 1 noite

I booked the hotel last minute and did not know how to go to the hotel. I called them and the front desk person made all arrangements necessary to provide me a shuttle. Big shout or to him and the Manager who did the trip for me and another family since the shuttle driver was out that night. Amazing service at the check in. The only thing is that you could hear the noise from other rooms and hall, but nothing that a long day and a comfortable bed couldn’t solve. They provide breakfast, which due to my short trip couldn’t taste.

I booked the hotel last minute and did not know how to go to the hotel. I called them and the front desk person made all arrangements necessary to provide me a shuttle. Big shout or to him and the Manager who did the trip for me and another family since the shuttle driver was out that night. Amazing service at the check in. The only thing is that you could hear the noise from other rooms and hall, but nothing that a long day and a comfortable bed couldn’t solve. They provide breakfast, which due to my short trip couldn’t taste.

10

López Hernandez

20 de fev. de 2025

·

A estadia foi de 6 noites

. La atención fue buena

. La atención fue buena

2

MAYRA GABRIELA

23 de mar. de 2025

·

A estadia foi de 1 noite

El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas

El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas

2

Brie

11 de fev. de 2025

·

A estadia foi de 1 noite

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

2

Brian

27 de abr. de 2023

·

A estadia foi de 1 noite

Horrible estancia desde la reservación. Al tratar de marcar al hotel, nadie contesta el teléfono. Llegando al hotel, el trato de recepción es deplorable. La habitación se encontraba sucia y con arena en las sabanas. El desayuno al siguiente día deplorable. El staff no tiene la capacitación para poder atenderte. El desayuno que se brindo fue mínimo y frio. Al momento de solicitar transportación, esta es forzada con tarifas excesivas. No recomendaría a nadie hospedarse en este hotel.

Horrible estancia desde la reservación. Al tratar de marcar al hotel, nadie contesta el teléfono. Llegando al hotel, el trato de recepción es deplorable. La habitación se encontraba sucia y con arena en las sabanas. El desayuno al siguiente día deplorable. El staff no tiene la capacitación para poder atenderte. El desayuno que se brindo fue mínimo y frio. Al momento de solicitar transportación, esta es forzada con tarifas excesivas. No recomendaría a nadie hospedarse en este hotel.

4

Óscar Omar

20 de dez. de 2023

·

A estadia foi de 1 noite

No hay elevador funcionando El servicio de recolección al aeropuerto es muy deficiente, la camioneta sin rótulos ni identificación, llegó mucho después de la hora programada. Para regresarnos al aeropuerto, el personal del hotel, coludido con taxistas informaron que la tarifa definida era de $500 mxn, trataron de cobrarle $35 usd a otro huésped extranjero. En la plataforma didi, el viaje nos costó solo $170 mxn. Me sentí estafada por el personal

No hay elevador funcionando El servicio de recolección al aeropuerto es muy deficiente, la camioneta sin rótulos ni identificación, llegó mucho después de la hora programada. Para regresarnos al aeropuerto, el personal del hotel, coludido con taxistas informaron que la tarifa definida era de $500 mxn, trataron de cobrarle $35 usd a otro huésped extranjero. En la plataforma didi, el viaje nos costó solo $170 mxn. Me sentí estafada por el personal

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Muito próximo ao aeroporto e conveniente para estadias curtas, mas a área industrial tem poucas opções a uma curta distância a pé e obras na estrada podem complicar o acesso; alguns hóspedes mencionaram preocupações com a segurança.

Avaliações dos hóspedes relacionadas

6

Luis A.

9 de mar. de 2025

·

A estadia foi de 1 noite

Good location - close to the airport.

Good location - close to the airport.

8

Miguel

29 de jul. de 2023

·

A estadia foi de 2 noites

Super bien ubicada respecto al aeropuerto. Y en mi caso que debía moverme entre el centro de Cancún y Puerto Morelos, la ubicación fue de mucha ayuda

Super bien ubicada respecto al aeropuerto. Y en mi caso que debía moverme entre el centro de Cancún y Puerto Morelos, la ubicación fue de mucha ayuda

8

Heinrich

28 de jan. de 2023

·

A estadia foi de 1 noite

Conveniently close to the airport

Conveniently close to the airport

4

Ruth

10 de ago. de 2023

·

A estadia foi de 1 noite

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

10

Charlene

17 de jan. de 2023

·

A estadia foi de 1 noite

Current road construction is limitation that hotel has to weather

Current road construction is limitation that hotel has to weather

10

Elynor

16 de jan. de 2023

·

A estadia foi de 19.367 noites

I liked the staff. Everyone was friendly and helpful. What I didn't like was the work being done on the highway in front as it limited access to the hotel.

I liked the staff. Everyone was friendly and helpful. What I didn't like was the work being done on the highway in front as it limited access to the hotel.

2

Malama

1 de abr. de 2024

·

A estadia foi de 1 noite

The property was ok, but nothing around is great. It’s unsafe location. Tiny lobby, staffs are terrible 😞 except the guy helped us checking in. But the two ladies were there, when we checked out, they were chatting & on the phone and we waited there to check out. Rooms are so small

The property was ok, but nothing around is great. It’s unsafe location. Tiny lobby, staffs are terrible 😞 except the guy helped us checking in. But the two ladies were there, when we checked out, they were chatting & on the phone and we waited there to check out. Rooms are so small

10

JOSE D

2 de dez. de 2025

·

A estadia foi de 1 noite

Muy buena opción cerca de aeropuerto

Muy buena opción cerca de aeropuerto

8

Timothy

13 de fev. de 2024

·

A estadia foi de 1 noite

Clean, cheap hotel close to the airport in an industrial area. Hotel is fine, it is Expedia that you have to watch out for. I got sick on our last trip and Expedia wouldn't stand by me even though I notified the property within the time for a refund.

Clean, cheap hotel close to the airport in an industrial area. Hotel is fine, it is Expedia that you have to watch out for. I got sick on our last trip and Expedia wouldn't stand by me even though I notified the property within the time for a refund.

10

LYDIA ERIKA

23 de abr. de 2024

·

A estadia foi de 1 noite

Está muy cerca del aeropuerto pero no hay nada alrededor no hay restaurantes

Está muy cerca del aeropuerto pero no hay nada alrededor no hay restaurantes

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã está incluído, mas geralmente é simples, às vezes frio ou limitado, e pode começar tarde demais para voos matinais; um pequeno número de hóspedes o achou bom.

Avaliações dos hóspedes relacionadas

10

JEAN-PIERRE

23 de jan. de 2024

·

A estadia foi de 1 noite

Établissement un peu vétuste, mais propre. Petit déjeuner copieux et bon. Près de l’aéroport avec navette gratuite et facile d’accès grâce à une très bonne communication de l’établissement via WhatsApp. Si je reviens à Cancun, je reviendrai au Comfort Inn.

Établissement un peu vétuste, mais propre. Petit déjeuner copieux et bon. Près de l’aéroport avec navette gratuite et facile d’accès grâce à une très bonne communication de l’établissement via WhatsApp. Si je reviens à Cancun, je reviendrai au Comfort Inn.

8

Gonzalo

9 de fev. de 2024

·

A estadia foi de 2 noites

Muy básico el desayuno

Muy básico el desayuno

6

Fernando

26 de mar. de 2024

·

A estadia foi de 5 noites

BREAKFAST HORRIBLE!!!

BREAKFAST HORRIBLE!!!

4

Terence

16 de jun. de 2024

·

A estadia foi de 1 noite

Food quality was poor, with everything coming from instant versions (e.g., eggs from mix, not fresh) that I chose not to eat.

Food quality was poor, with everything coming from instant versions (e.g., eggs from mix, not fresh) that I chose not to eat.

8

juan

28 de jul. de 2024

·

A estadia foi de 1 noite

El desayuno estaba frío

El desayuno estaba frío

4

Karyna

24 de jun. de 2023

·

A estadia foi de 1 noite

Reservamos 1 diária nesse hotel, pois era do lado do aeroporto. O chuveiro não saia água, o café da manhã não tinha quase nada e todo espaço onde servem o café bem sujo e sem cuidado nenhum.

Reservamos 1 diária nesse hotel, pois era do lado do aeroporto. O chuveiro não saia água, o café da manhã não tinha quase nada e todo espaço onde servem o café bem sujo e sem cuidado nenhum.

10

Alejandro

18 de fev. de 2023

·

A estadia foi de 1 noite

The hotel was very clean. The check in was good but the breakfast could be a bit more organized but the food was great

The hotel was very clean. The check in was good but the breakfast could be a bit more organized but the food was great

6

Peter

26 de jan. de 2026

·

A estadia foi de 1 noite

For an airport hotel this place puts forth a weak effort. No shuttle until 9:00 in the morning? Breakfast was non-existent at 7:00 AM. Room was clean and a short taxi ride to the airport (MXN 250).

For an airport hotel this place puts forth a weak effort. No shuttle until 9:00 in the morning? Breakfast was non-existent at 7:00 AM. Room was clean and a short taxi ride to the airport (MXN 250).

4

Fernando

27 de set. de 2025

·

A estadia foi de 1 noite

No hay traslado al aeropuerto como lo publicitan, el buffet no tiene comida caliente, el personal con poca o nula capacitación- mal servicio en general. Habitaciones con puertas mal calibradas, ruidosas.

No hay traslado al aeropuerto como lo publicitan, el buffet no tiene comida caliente, el personal con poca o nula capacitación- mal servicio en general. Habitaciones con puertas mal calibradas, ruidosas.

10

Eileen

24 de jan. de 2024

·

A estadia foi de 1 noite

We stayed because it was closest to airport. Plane late so missed the last shuttle. Complained about $40.00 taxi ride so they lowered it to $30.00. Still to much but free shuttle in the owning to airport so made up for it. The Internet was not good. Breakfast great and people very friendly. Easy Check in.

We stayed because it was closest to airport. Plane late so missed the last shuttle. Complained about $40.00 taxi ride so they lowered it to $30.00. Still to much but free shuttle in the owning to airport so made up for it. The Internet was not good. Breakfast great and people very friendly. Easy Check in.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Oscar

2 de nov. de 2024

·

A estadia foi de 1 noite

Excelente

Excelente

6

Valter

10 de mar. de 2024

·

A estadia foi de 1 noite

Muito ruido, devido a proximidade com a estrada O banheiro do quarto tinha enormes vazamentos Np balcão do check in, tinha vazamentos do ar condicionado O café da manha começa as 7:00 e sendo um hotel para viajantes do aeroporto, é tarde, pois quem tem voo cedo, como era meu caso, nao puder tyomar o cafe da manha

Muito ruido, devido a proximidade com a estrada O banheiro do quarto tinha enormes vazamentos Np balcão do check in, tinha vazamentos do ar condicionado O café da manha começa as 7:00 e sendo um hotel para viajantes do aeroporto, é tarde, pois quem tem voo cedo, como era meu caso, nao puder tyomar o cafe da manha

2

Renato

8 de out. de 2023

·

A estadia foi de 1 noite

Água fria no chuveiro

Água fria no chuveiro

2

Renato

1 de out. de 2023

·

A estadia foi de 1 noite

Caldeira quebrada água do banho gelada.

Caldeira quebrada água do banho gelada.

10

MIGUEL ANGEL

24 de ago. de 2023

·

A estadia foi de 1 noite

Exelente

Exelente

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $54	19 $56
20 $59	21 $64	22 $64	23 $64	24 $64	25 $54	26 $58
27 $51	28 $59	29 $59	30 $62

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito, pagamentos através de dispositivos móveis e numerário
O alojamento dispõe do seguinte elemento de segurança: extintor.
O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Commitment to Clean (Choice).

De acordo com a política deste alojamento, serão recusadas certas reservas que tenham em vista a realização de eventos ou festas para grupos, incluindo despedidas de solteiro.
O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 11 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
Apenas é permitido o acesso aos quartos a clientes registados.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Recomenda-se a utilização de automóvel para aceder ao alojamento.

Tarifa de estacionamento prolongado: 85 MXN por dia
Depósito para estadia de animais de estimação: 500 MXN por noite
Estadia de animais de estimação: 380 MXN por animal, por noite
Os animais de serviço estão isentos de taxas
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.