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WelcomHeritage Fernhills Royal Palace - Image 1
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WelcomHeritage Fernhills Royal Palace


Amenities

  • Parking

  • Restaurant

  • Business Center

  • Valet Parking

  • Tour Desk

  • Dry Cleaning

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Guest reviews

Facilities

7.9

Cleanliness

7.9

Rooms

8.2

Service

8

Location

7.9

Dining

7.9

6

Nurdin

IAN-logo

Jan 14, 2026

·

Stayed 1 night

We stayed one night to experience the grandeur of the palace. The staff were courteous and the meals were to a high standard that you would expect of such a place. But we felt isolated and little disappointed as it was very quiet and lacked warmt. Hot water was only on at certain times making it more univiting and some parts looked rundown. The ball room was impressive and had nostalgia but we were glad to only stay one night. I'm sure the experience may be better during the high season when it is more busier.
We stayed one night to experience the grandeur of the palace. The staff were courteous and the meals were to a high standard that you would expect of such a place. But we felt isolated and little disappointed as it was very quiet and lacked warmt. Hot water was only on at certain times making it more univiting and some parts looked rundown. The ball room was impressive and had nostalgia but we were glad to only stay one night. I'm sure the experience may be better during the high season when it is more busier.

2

Madhu

EXP-logo

Dec 27, 2023

·

Stayed 1 night

There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.
There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.

10

saurabh

EXP-logo

Jul 12, 2023

·

Stayed 1 night

Worth the money, very nice heritage property, well maintained
Worth the money, very nice heritage property, well maintained

2

GEORGE

HCM-logo

Mar 20, 2022

·

Stayed 1 night

Rooms were not allotted in spite of confirmed bookings
Rooms were not allotted in spite of confirmed bookings

6

Hiltrud

EXP-logo

Nov 6, 2025

·

Stayed 1 night

Das Hotel ist arg in die Jahre gekommen. Es war mal prachtvoll, aber der Zahn der Zeit hat schon deutliche Spuren hinterlassen. Es wirkt auch nicht besonders frequentiert. Das Personal ist sehr freundlich. Eindeutig etwas für Liebhaber des morbiden Charmes vergangener Zeiten.
Das Hotel ist arg in die Jahre gekommen. Es war mal prachtvoll, aber der Zahn der Zeit hat schon deutliche Spuren hinterlassen. Es wirkt auch nicht besonders frequentiert. Das Personal ist sehr freundlich. Eindeutig etwas für Liebhaber des morbiden Charmes vergangener Zeiten.

Nilgiris, Ootacamund, Tamil Nadu - 643004, India, Kathadimattam, Ootacamund, Nilgiris District, Tamil Nadu, India

Location

Located in Ootacamund, WelcomHeritage Fernhills Royal Palace is in the suburbs and on a lake. Arranmore Palace and Nilgiri Mountain Railway are local landmarks, and some of the area's attractions include Thread Garden and Diyanamyam Mutt. Traveling with kids? Consider Ooty Rose Garden and Government Botanical Gardens. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 12:00 to 17:30

Before 12:00


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