Alplodge Interlaken - Hotel

Selten so ein sauberes Hostel gesehen! Die Dachterrasse ist mega schön :) nur in der Küche könnte es mehr Ausstattung geben, gibt quasi nur Töpfe, Gabeln, Messer und zwei Löffel. Aber das ist jammern auf hohem Niveau :)

The hostel is in great location. Close to everything and the view is beautiful.

Stay was wonderful. Got a single room and it works just fine for 2 nights. My only complain is that in the shared kitchen, they dont seem to maintain it. No dish washing soap and the sinks were all clogged for a hostel. No one seems to care about it.

Close to food and 20 minute walk to trail station.

The Guy at Check in on 23 December made me wait for 30 minutes before he dealt with me. He was serving two Swiss locals with Cocktails and talking to them, knowing that I was waiting. The Check in tablet was not working and he had to check me in, in the end. Terrible service. He needed a good shake and a kick up the derrière. Gormless, totally useless. Outside of Alplodge is old, dated, needs painting white again. It's a dirty grey colour at present. The Hostel room itself was small, crampt and with 6 people in it, it was overcrowded. Very small, Felt like I had stepped back in time to 1980. I wish to complain about one of the Owners Rui who refused to refund a two unused nights due to a family emergency. This was very unsympathetic. I have raised a Chargeback and my Bank will simply take the funds from Alplodge's Bank. I am happy to cancel the Chargeback upon receiving a two night refund from Rui.