Name: Queen Victoria Hotel by NEWMARK
Address: Portswood Close, Kapstaden, Western Cape (provins), ZA
Price range: 366 US$–615 US$ per night
Rating: 9.15

Vad gäster tycker

På Queen Victoria Hotel by NEWMARK lyfter resenärer gång på gång det promenadvänliga läget vid V&A Waterfront, den vänliga och uppmärksamma personalen och de välutrustade rummen, och beskriver sina vistelser som bekväma och förfinade med butikshotellskänsla och konsekvent bra frukostar och middagar.

Flera gäster uppskattade omtänksamma detaljer som incheckning i fåtöljer med ett välkomstglas, kvalitetslinne och handduksvärmare. En del recensioner nämner felaktiga rumsplaceringar och mindre underhållsproblem, samt ibland trafikljud. Förvänta dig en exklusiv vistelse med fokus på service.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Utomhuspoolen ligger i en lugn trädgård intill en liten parkeringsplats och är omtyckt. De övergripande faciliteterna uppfattas positivt.

Relaterade gästrecensioner

10

jennifer

18 apr. 2023

·

Stannade 1 natt

The Queen Victoria Hotel is conveniently located in Cape Towns waterfront, just minutes from the Zeitz Mocaa gallery, Red & Blue bus tours, the aquarium and open air performance spaces. From the moment you walk through the door you are enthusiastically greeted and shown around the beautiful property. The level of excellence amongst the staff is such that you immediately feel “at home” and relaxed. There is a pool area situated in a garden where you can take a dip or order food or drinks. It’s a private sanctuary space, only ambient noise without canned music blaring out. Our premium King room was beautifully decorated, quiet with tall ceilings and lovely bathroom products and towels. Walking to the waterfront was literally a short walk across the street, in an area with many security guards which made us feel comfortable returning from the excellent shopping options or dinner nearby. If I return to Cape Town, this is the place where I would stay, it’s a ten!

10

David

25 jan. 2025

·

Stannade 2 nätter

Perfect stay in Dock House. Everything about the hotel & facilities are excellent & the staff really do go the extra mile to make the stay special. The location is perfect for Waterfront & we would definitely recommend.

10

Lorna

17 feb. 2026

·

Stannade 4 nätter

Charming staff, beautiful room, great breakfast. Perhaps worth noting that pool is not actually on site but via a small car park area - as previous guests we knew that in advance and not an issue.

10

Kuljinder

4 mars 2024

·

Stannade 3 nätter

First stop en route up the garden route for our honeymoon and couldn’t have got off to a better start. The hotel itself is amazing very modern with all the amenities you could ask for. The staff were very attentive and friendly can not speak highly enough of all involved with the hotel. The breakfast as well was amazing and set us up perfectly every morning for the rest of the day

10

A J

26 feb. 2024

·

Stannade 1 natt

Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom

8

Linda

2 feb. 2024

·

Stannade 3 nätter

The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening

10

Lorna

26 feb. 2023

·

Stannade 5 nätter

We enjoyed 5 nights here. Could not recommend highly enough. Location, condition and amenities unsurpassed. Would not consider any other hotel at the Waterfront.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Rum och gemensamma utrymmen beskrivs som mycket rena och väl underhållna, med beröm till linne och städning. En recension noterade kosmetiska skador på badrummet efter ett tidigare läckage.

Relaterade gästrecensioner

10

Janet

12 sep. 2024

·

Stannade 1 natt

I can’t say enough about the staff here. Check in was not waiting in line in front of a long counter. Instead, you were seated at a desk and given a beverage to sip on during the quick check in process. There was always someone nearby to ask a question. The breakfast that was included had so many choices and was delicious! Location was a very short walk to the Waterfront. Room was very nice with a small tray of treats to greet us. Bathroom included heated towel racks which were a pleasant surprise. My only criticism was that the bathroom toilet area had obviously had a water leak so the paint was bulging and looked horrible which was certainly not in keeping with the rest of the hotel. I would definitely recommend.

10

Elizabeth

16 feb. 2025

·

Stannade 3 nätter

We loved this hotel. Very attentive service, delicious restaurant for dinner, beautiful and clean room!

10

Madison

22 jan. 2024

·

Stannade 5 nätter

Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!

8

Linda

2 feb. 2024

·

Stannade 3 nätter

The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening

10

Suzanne

5 mars 2025

·

Stannade 1 natt

Simply exceptional service. The staff were the most welcoming, knowledgeable, helpful and thoughtful I have ever interacted with. An absolutely divine hotel. Food was excellent. Great beds and linens. Loved the thoughtful black facecloth for make up removal. Will definitely return.

10

Lorna

26 feb. 2023

·

Stannade 5 nätter

We enjoyed 5 nights here. Could not recommend highly enough. Location, condition and amenities unsurpassed. Would not consider any other hotel at the Waterfront.

10

James

26 nov. 2023

·

Stannade 8 nätter

Clean Room and very helpful staff

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är stilfulla, bekväma och ofta rymliga, med stora badrum och kvalitetslinne; flera noterar lugna rum. Några gäster rapporterade felaktiga rumsplaceringar, mindre underhållsproblem och en del trafikljud.

Relaterade gästrecensioner

10

Diane

6 dec. 2025

·

Stannade 4 nätter

Great staff, lovely room, good breakfast

10

jennifer

18 apr. 2023

·

Stannade 1 natt

The Queen Victoria Hotel is conveniently located in Cape Towns waterfront, just minutes from the Zeitz Mocaa gallery, Red & Blue bus tours, the aquarium and open air performance spaces. From the moment you walk through the door you are enthusiastically greeted and shown around the beautiful property. The level of excellence amongst the staff is such that you immediately feel “at home” and relaxed. There is a pool area situated in a garden where you can take a dip or order food or drinks. It’s a private sanctuary space, only ambient noise without canned music blaring out. Our premium King room was beautifully decorated, quiet with tall ceilings and lovely bathroom products and towels. Walking to the waterfront was literally a short walk across the street, in an area with many security guards which made us feel comfortable returning from the excellent shopping options or dinner nearby. If I return to Cape Town, this is the place where I would stay, it’s a ten!

10

Lorna

17 feb. 2026

·

Stannade 4 nätter

Charming staff, beautiful room, great breakfast. Perhaps worth noting that pool is not actually on site but via a small car park area - as previous guests we knew that in advance and not an issue.

10

Michael

13 juli 2023

·

Stannade 1 natt

The overall hotel is quite nice, however, the assignment of room was a bit questionable. Our room was right next to the public restrooms in the lobby and felt like we were assigned to the service quarters. Even though we booked a premium room with a canal view, the room did not feel like one of the premium assignments nor did it have the canal view. When I opened the window to take a lookout, the top hinge fell apart causing the window to fall away and I could not close it. The maintenance group did respond quickly and managed to close it and put weather stripping in the gaps so at least I did not get a draft nor hear the wind whistling all night. This experience was a bit disappointing for a hotel of this caliber and price.

10

David

11 feb. 2025

·

Stannade 1 natt

We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.

10

A J

26 feb. 2024

·

Stannade 1 natt

Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom

8

Monique

27 nov. 2023

·

Stannade 7 nätter

we booked a premium and bigger room and they gave us the smallest room of the hotel. After complaining they changed but still not under the same category we booked. Other than that the hotel is excellent and very well located.

8

Linda

2 feb. 2024

·

Stannade 3 nätter

The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening

10

Tiffany

7 jan. 2025

·

Stannade 3 nätter

The staff is wonderful and polite, the rooms are spacious and comfortable and the area is clean and safe. Highly recommended!

10

Suzanne

5 mars 2025

·

Stannade 1 natt

Simply exceptional service. The staff were the most welcoming, knowledgeable, helpful and thoughtful I have ever interacted with. An absolutely divine hotel. Food was excellent. Great beds and linens. Loved the thoughtful black facecloth for make up removal. Will definitely return.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen får genomgående beröm för sin vänlighet, professionalitet och uppmärksamhet, med omtänksamma inslag vid incheckningen och under hela vistelsen. Personalen beskrivs upprepade gånger som att de går den extra milen.

Relaterade gästrecensioner

10

Janet

12 sep. 2024

·

Stannade 1 natt

I can’t say enough about the staff here. Check in was not waiting in line in front of a long counter. Instead, you were seated at a desk and given a beverage to sip on during the quick check in process. There was always someone nearby to ask a question. The breakfast that was included had so many choices and was delicious! Location was a very short walk to the Waterfront. Room was very nice with a small tray of treats to greet us. Bathroom included heated towel racks which were a pleasant surprise. My only criticism was that the bathroom toilet area had obviously had a water leak so the paint was bulging and looked horrible which was certainly not in keeping with the rest of the hotel. I would definitely recommend.

10

Elizabeth

16 feb. 2025

·

Stannade 3 nätter

We loved this hotel. Very attentive service, delicious restaurant for dinner, beautiful and clean room!

10

Diane

6 dec. 2025

·

Stannade 4 nätter

Great staff, lovely room, good breakfast

10

David

25 jan. 2025

·

Stannade 2 nätter

Perfect stay in Dock House. Everything about the hotel & facilities are excellent & the staff really do go the extra mile to make the stay special. The location is perfect for Waterfront & we would definitely recommend.

10

David

11 feb. 2025

·

Stannade 1 natt

We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.

10

Bela

25 dec. 2025

·

Stannade 3 nätter

Ideal location on the waterfront. Very friendly staff and excellent service

10

Barbara

22 sep. 2024

·

Stannade 4 nätter

All of the staff were very friendly and helpful. The room was elegantly appointed. The food in the restaurant was top notch.

10

Tiffany

7 jan. 2025

·

Stannade 3 nätter

The staff is wonderful and polite, the rooms are spacious and comfortable and the area is clean and safe. Highly recommended!

10

Kenneth

18 dec. 2023

·

Stannade 2 nätter

Extremely attentive and professional staff, good location for the Waterfront.

10

Suzanne

5 mars 2025

·

Stannade 1 natt

Simply exceptional service. The staff were the most welcoming, knowledgeable, helpful and thoughtful I have ever interacted with. An absolutely divine hotel. Food was excellent. Great beds and linens. Loved the thoughtful black facecloth for make up removal. Will definitely return.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Mycket beröm för att hotellet ligger bara några steg från V&A Waterfront, nära butiker, restauranger och sevärdheter, där många gäster känner sig trygga med att promenera i området.

Relaterade gästrecensioner

10

jennifer

18 apr. 2023

·

Stannade 1 natt

The Queen Victoria Hotel is conveniently located in Cape Towns waterfront, just minutes from the Zeitz Mocaa gallery, Red & Blue bus tours, the aquarium and open air performance spaces. From the moment you walk through the door you are enthusiastically greeted and shown around the beautiful property. The level of excellence amongst the staff is such that you immediately feel “at home” and relaxed. There is a pool area situated in a garden where you can take a dip or order food or drinks. It’s a private sanctuary space, only ambient noise without canned music blaring out. Our premium King room was beautifully decorated, quiet with tall ceilings and lovely bathroom products and towels. Walking to the waterfront was literally a short walk across the street, in an area with many security guards which made us feel comfortable returning from the excellent shopping options or dinner nearby. If I return to Cape Town, this is the place where I would stay, it’s a ten!

10

John

9 juli 2022

·

Stannade 4 nätter

Excellent hotel. Fantastic location near the V&A waterfront. Staff helpful and attentive

10

ANITA

20 sep. 2025

·

Stannade 4 nätter

Excellent location across the road from the V&A Waterfront. Although we did eat breakfast once at the sister hotel (Victoria & Alfred) which is on the waterfront, we preferred the Manor House for its boutique feel and calm atmosphere. The location is completely safe which enabled us to walk around without concern day or night. Excellent breakfast.

10

Rocco

9 aug. 2025

·

Stannade 2 nätter

Great location - clearly one of the best hotels in the area.

10

Tiffany

21 dec. 2024

·

Stannade 1 natt

What a beautiful property, very close to the mall with many dining options. The staff was incredibly friendly and I would absolutely recommend anyone to stay here!

10

A J

26 feb. 2024

·

Stannade 1 natt

Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom

10

Bela

25 dec. 2025

·

Stannade 3 nätter

Ideal location on the waterfront. Very friendly staff and excellent service

10

Anthony

22 mars 2023

·

Stannade 7 nätter

Lovely hotel just over the road from waterfront.

10

Lorna

26 feb. 2023

·

Stannade 5 nätter

We enjoyed 5 nights here. Could not recommend highly enough. Location, condition and amenities unsurpassed. Would not consider any other hotel at the Waterfront.

10

Michael

28 maj 2025

·

Stannade 3 nätter

The Victoria hotel at matta house is a perfect small five-star hotel right across the street from the marina where there are multiple restaurants and shops. Rooms and service were excellent. Recommended to anyone.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten och hotellets restaurang får ofta beröm för kvalitet och smak, inklusive njutbara middagar och rumsbetjäning. En recension noterade ett begränsat utbud på menyn.

Relaterade gästrecensioner

10

Janet

12 sep. 2024

·

Stannade 1 natt

I can’t say enough about the staff here. Check in was not waiting in line in front of a long counter. Instead, you were seated at a desk and given a beverage to sip on during the quick check in process. There was always someone nearby to ask a question. The breakfast that was included had so many choices and was delicious! Location was a very short walk to the Waterfront. Room was very nice with a small tray of treats to greet us. Bathroom included heated towel racks which were a pleasant surprise. My only criticism was that the bathroom toilet area had obviously had a water leak so the paint was bulging and looked horrible which was certainly not in keeping with the rest of the hotel. I would definitely recommend.

10

Elizabeth

16 feb. 2025

·

Stannade 3 nätter

We loved this hotel. Very attentive service, delicious restaurant for dinner, beautiful and clean room!

10

ANITA

20 sep. 2025

·

Stannade 4 nätter

Excellent location across the road from the V&A Waterfront. Although we did eat breakfast once at the sister hotel (Victoria & Alfred) which is on the waterfront, we preferred the Manor House for its boutique feel and calm atmosphere. The location is completely safe which enabled us to walk around without concern day or night. Excellent breakfast.

10

Lorna

17 feb. 2026

·

Stannade 4 nätter

Charming staff, beautiful room, great breakfast. Perhaps worth noting that pool is not actually on site but via a small car park area - as previous guests we knew that in advance and not an issue.

10

Diane

21 feb. 2023

·

Stannade 2 nätter

Staff was super friendly and helpful. Food excellent

10

Kuljinder

4 mars 2024

·

Stannade 3 nätter

First stop en route up the garden route for our honeymoon and couldn’t have got off to a better start. The hotel itself is amazing very modern with all the amenities you could ask for. The staff were very attentive and friendly can not speak highly enough of all involved with the hotel. The breakfast as well was amazing and set us up perfectly every morning for the rest of the day

10

David

11 feb. 2025

·

Stannade 1 natt

We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.

10

Karen

15 mars 2025

·

Stannade 2 nätter

Just a lovely place to stay. My only complaint was that the food menu was very limited, especially since I didn’t want a 6 course meal. Options were limited and cobbled together 2 appetizers as a meal. Otherwise, it was a very nice experience.

10

karen

1 jan. 2024

·

Stannade 1 natt

Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious

10

Suzanne

5 mars 2025

·

Stannade 1 natt

Simply exceptional service. The staff were the most welcoming, knowledgeable, helpful and thoughtful I have ever interacted with. An absolutely divine hotel. Food was excellent. Great beds and linens. Loved the thoughtful black facecloth for make up removal. Will definitely return.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $550	21 $550	22 $575	23 $368	24 $386
25 $366	26 $480	27 $397	28 $541	29 $615	30 $447	31 $609

sö	må	ti	on	to	fr	lö
1 $548	2 $598	3 $571	4 $607	5 $590	6 $559	7 $581
8 $581	9 $597	10 $571	11 $597	12 $571	13 $559	14 $581
15 $598	16 $607	17 $607	18 $607	19 $607	20 $541	21 $514
22 $613	23 $528	24 $514	25 $523	26 $525	27 $548	28 $528
29 $543	30 $515

Queen Victoria Hotel by NEWMARK

Priser för Queen Victoria Hotel by NEWMARK

Om detta boende

Läge

Rumsalternativ

Juniorsvit - utsikt mot bergen

Deluxe-rum - 1 kingsize-säng

Premium-rum - 1 kingsize-säng - utsikt mot bergen

Premium-rum - 1 kingsize-säng

Gästrecensioner för Queen Victoria Hotel by NEWMARK

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Vad gäster tycker

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