Island Luxurious Suites Hotel and Spa

The guy from the reception was rude didn’t recognise the hotels.Com gold benefits and say “we don’t know it so we won’t except it and wast not willing to check (upgrade of the room the hotel was empty) The room was dirty many flys and pieces of food under bed and sofa. There is no baby bath to the room , the pool was close because of holiday so they closed also the erea around so there was no place to sit , the kid club is a joke there is nothing inside better not write kids clubs . It’s not beach hotel there is no way to get to the beach it’s on the cliff the nearest beach is 30 min walking!!! and there is no aces to old people or strollers !!!, was nightmare

Loved the Staff. They were very nice and accommodating and supportive considering the war that started with Iran. Breakfast was good with many options to choose from. Pool area was nice to have, and the pool snack area was nice. The beach was completely closed off because the breakwaters were being constructed. Would have been nice if they had tour availabilities within the hotel. Dinner was only twice a week. Laundry service was not available. Rooms were pretty clean but needed attention when I checked in. Would definitely stay again! Oren and Alina were absolutely helpful with any needs I had and very nice!

The view was amazing from the 16th floor. Pool was empty so no swimming.Elevator to beach did not work so had to walk over a mile to find a beach. Breakfast was ok but not spectacular like most hotels in Israel. I would not term the suites as luxurious but the price of a room was expensive.

Séjour convenable. Belle chambres mais l’entretien n’est pas bon. Belle vue. Mais pour un habitué de l’hôtel que je suis, l’hôtel se détériore avec le temps . Clairement pas assez d’ascenseurs . Gestion de l’ascenseur de chabat catastrophique. Très peu de contrôle à l’entrée de la piscine. La moitié de la piscine ne fait pas partie de l’hôtel.

The website should state that accomadations (beach, pool, etc) is seasonal and not have you find out after you pay. Also, there's no cultery or dishes in the rooms. I had other options and chose this hotel only because of the post. Very disappointed considering the price and how kuch it cost to travel the distance to amd frol the airport.

The pool is very good the room is spacious

The breakfasts were varied and plentiful. The pool was clean. Lots of beach chairs. Nice ocean breeze at the pool. Our suite was clean. The beds were comfortable The porch is large with lounge chairs and large table and chairs. Gorgeous sunsets from the porch The staff was friendly and helpful I would advise the hotel to replace the metal coffee table. It is pretty but too low. We kept bumping into the corners The tayelet, walking path near the ocean has been upgraded by the city. Nice restaurant ambience with outside seating. Pizza shop, burger and steak house, ice cream shop, nice dairy restaurant, even a shop to buy cookies, soda, sunscreen etc Good place to stay. Parking garage too

Room available over an hour late. Made up for 2 people when there were 3 of us. Had to ask for additional towels. No cutlery, crockery or pans in the kitchenette so not sure what this was for! Whilst the pool was lovely, the music was so loud you could still hear it with personal earphones on max! Found a used sanitary towel in the second room. TV in main bedroom not on the wall straight. TV signal was poor. Most of this was reported to the reception but we got the usual Israeli shrug! Not really as good as I’d expect at this price!

I wanted to really like this property and it has some pros and cons. The location is perfect. It is beautiful. Sits right on the Mediterranean. It is an easy walk to an ATM and the beach and a cafe/bakery. We checked in a day early for a tour that we were meeting a group for. They were very nice to let us check in and keep our same room the next night when the tour group arrived so we didn't have to move. The front desk girl was very nice to do that. She let me go and fill up my water bottle in the staff room where it was filtered. Our room was clean and had a beautiful view but the locks on the sliding glass doors did not work. There were 2 sets and neither worked. so maintenance could be doing a better job. The pool was not the best imho. I stepped in gum that had been melting there for a while. It was gross. I had to pull it off with my fingers. The guy at the pool couldn't have cared less. I cannot believe that the pool deck wasn't cleaner. they also had the worst rap music playing loudly all day. I heard the F bomb for hours by the pool b/c of their choice of music. It was ridiculous and unnecessary. it made our time there very unpleasant. The food was good ...we had breakfast and dinner there. We needed more cash and they didn't seem to know how to help us get more using an American credit card. They wouldn't let us charge it to our room so we started walking and found an ATM down the way. Over all i'd give it a 3/5stars.

The bed was broken. The pillow was uncomfortable at all and the pool was dirty.

There is nothing luxurious about this property, amazing ocean view, but the room was in terrible condition, cracks in the walls, mold in all bathrooms, closets coming apart.

Apart the view which was a 10/10, the room itself was not in a very good condition as described. You pay for the view but definitely not for the service or room you get.

היינו חבורה של 4 חברות. שכרנו סוויטה שהייתה מוכנה ל2 בלבד. החדר הנו היה נעול ולא מוכן כשנכנסו. 2 כוסות מים, 2 כוסות לקפה. המקרר ריק מכל בשירותים אין כוסות למברשות שיניים מה שמאד בסיסי בימנו. הכל בחדר הרגיש מאד מיושן, היה קושי בלפתוח את החלון של המרפסת הנוף מדהים הבריכה סבבה אבל החדר אוכל מרגיש כמו בונקר מתחת לאדמה. לא חבל שיש מלון מול הים אז כבר לעשות חדר אוכל בקומה שרואים את הים? ארוחת בוקר הייתה מאכזבת וסתמית ומאד לא מושקעת, ירקות לא טריים, חצי שעה תור לחביתה, חצי שעה תור לקבל קפה גבינות ומאפים ללא הסבר איזה גבינות כמה אחוז ומאפים מה יש בתוכם. המלון מרוחק 15 דק הליכה מירידה לים. אם רוצים לצאת למסעדות הטובות לפחות קילומטר הליכה. לסיכום המחיר המאד גבוה 2700₪ ל4 נפשות לא שווה את התמורה שקיבלנו. יצאנו מאוכזבים כי ציפינו שמלון שמבקש כזה מחיר גבוה התמורה תהיה מפנקת וזה היה לא יותר הרגשה ממלון 3 כוכבים עם נוף יפה

The room is very spacious, and the view is amazing, but the overall room condition was not that good. There were no lights in our balcony, there was a leak from one of the showers even though we did not use it and the refrigerator was stink.

Beautiful view from the room, nice quiet place, clean, safe .

The room was really large and had a breathtaking view. We had hot water for about 15 min then none after that. The tvs didn’t work properly. Wasn’t the cleanest other tbe. That it was great

Not like it used to be 5 years ago when I stayed there Not so clean needs update Breakfast needs improvement during the week days

The breakfasts were varied and plentiful. The pool was clean. Lots of beach chairs. Nice ocean breeze at the pool. Our suite was clean. The beds were comfortable The porch is large with lounge chairs and large table and chairs. Gorgeous sunsets from the porch The staff was friendly and helpful I would advise the hotel to replace the metal coffee table. It is pretty but too low. We kept bumping into the corners The tayelet, walking path near the ocean has been upgraded by the city. Nice restaurant ambience with outside seating. Pizza shop, burger and steak house, ice cream shop, nice dairy restaurant, even a shop to buy cookies, soda, sunscreen etc Good place to stay. Parking garage too

Room very not clean, Staff on reception not friendly Elevators doesnt work hallways boiling hot, no air-conditioning in the hall way

This hotel was the most disgusting hotel I have ever stayed at, and I travel a lot. I know that Israel has lower standards in general (I live in Israel) but even for Israel, this hotel is ridiculous. It’s comparable to just barely a 3 star hotel, honestly maybe even 2 stars. The only nice thing about the rooms is the amazing view of the Mediterranean Sea. Besides that, the rooms are dirty, broken and have mold. The towels smell disgusting. The bed was so nasty, I didn’t feel comfortable even laying on it. The mattress and pillows and seriously gross. The sheets aren’t even on the mattress in a manner that properly covers the mattress. The spa is as also disgusting, and the massage was not up to par. The bathroom in the spa is so gross, and the masseuse literally didn’t even ask my any questions prior to the massage - which is very standard anywhere in the world (I get massages all the time at various hotels all around the world, including in Israel). The price is so not worth it, I think the hotel should be shut down. OH HOW CAN I FORGET: The lights on the balcony weren’t working, they wouldn’t turn on. They sent someone up to fix it, and the guy just OPENED THE DOOR AND WALKED INTO OUR ROOM while we were sitting in the room. I almost called the police. He fixed the light, left a huge mess out on the balcony, and then said the lights aren’t able to be turned off because the switch isn’t working properly. Seriously the worst experience I have ever had, such a waste of my money

There is nothing luxurious about this property, amazing ocean view, but the room was in terrible condition, cracks in the walls, mold in all bathrooms, closets coming apart.

The suite was delightful, clean and well maintained. Lounge kitchenette and separate bedroom with large en-suite bathroom in addition to guest shower room. The extremely large decked balcony had a large table and chairs and a panoramic view of the sea and Netanya and importantly was very private and not overlooked by other guests. Breakfast was delicious the service was superb and there was a lot of choice. Limor from customer services was walking around and asking guests if they were satisfied - impressive! The service in the hotel was excellent and everything we requested was attended to promptly( the problem with the safe was dealt with immediately. We had 2 minor complaints: the lounge tv was difficult to use and no cutlery plates or utensils were provided. We completely understand that this is due to Kashrut but no disposables were provided and the description of the room says Kitchenette but should add that there are no utensils to allow guests who so wish to come prepared. These were minor issues and other than these it was a perfect stay. We would definitely return.

The room is very spacious, and the view is amazing, but the overall room condition was not that good. There were no lights in our balcony, there was a leak from one of the showers even though we did not use it and the refrigerator was stink.

The room was really large and had a breathtaking view. We had hot water for about 15 min then none after that. The tvs didn’t work properly. Wasn’t the cleanest other tbe. That it was great

The pool is very good the room is spacious

Las vistas son hermosas y las suites son muy grandes y bien cómodas

Great view from the balcony

Spacious two bedroom two bathroom suite with beautiful view. Breakfast good but breakfast room leaves a lot to be desired! No WiFi first two days. Hotel said they could not compensate us because it wasn’t their fault!

Room available over an hour late. Made up for 2 people when there were 3 of us. Had to ask for additional towels. No cutlery, crockery or pans in the kitchenette so not sure what this was for! Whilst the pool was lovely, the music was so loud you could still hear it with personal earphones on max! Found a used sanitary towel in the second room. TV in main bedroom not on the wall straight. TV signal was poor. Most of this was reported to the reception but we got the usual Israeli shrug! Not really as good as I’d expect at this price!

The bed was broken. The pillow was uncomfortable at all and the pool was dirty.

The guy from the reception was rude didn’t recognise the hotels.Com gold benefits and say “we don’t know it so we won’t except it and wast not willing to check (upgrade of the room the hotel was empty) The room was dirty many flys and pieces of food under bed and sofa. There is no baby bath to the room , the pool was close because of holiday so they closed also the erea around so there was no place to sit , the kid club is a joke there is nothing inside better not write kids clubs . It’s not beach hotel there is no way to get to the beach it’s on the cliff the nearest beach is 30 min walking!!! and there is no aces to old people or strollers !!!, was nightmare

Loved the Staff. They were very nice and accommodating and supportive considering the war that started with Iran. Breakfast was good with many options to choose from. Pool area was nice to have, and the pool snack area was nice. The beach was completely closed off because the breakwaters were being constructed. Would have been nice if they had tour availabilities within the hotel. Dinner was only twice a week. Laundry service was not available. Rooms were pretty clean but needed attention when I checked in. Would definitely stay again! Oren and Alina were absolutely helpful with any needs I had and very nice!

We stayed at the Island for 8 nights on the tail end of our Israel trip. The hotel is in a great location, close to everything you want to do in Netanya and 30 minutes from Tel Aviv and 30 minutes from Cesasrea. The staff was amazing. Yoram at security was always smiling kind and helpful. The front desk was always helpful with whatever we needed. The food will leave you wanting more. The breakfast buffet was often stale and old. Flies could be seen on the food and the staff was more focused on their phones then helping guests. We would return to the hotel and likely skip the breakfast and go to nearby cafes that have fresher food and better service.

Such helpful staff Great place to stay Highly recommended

The staff are very supportive. We enjoyed every moment of our stay. Hope to visit next with family and friends.

Room very not clean, Staff on reception not friendly Elevators doesnt work hallways boiling hot, no air-conditioning in the hall way

Really lovely hotel, considering what's around. However, I would give it solid four stars, not five. The staff is very friendly and courteous.

Room available over an hour late. Made up for 2 people when there were 3 of us. Had to ask for additional towels. No cutlery, crockery or pans in the kitchenette so not sure what this was for! Whilst the pool was lovely, the music was so loud you could still hear it with personal earphones on max! Found a used sanitary towel in the second room. TV in main bedroom not on the wall straight. TV signal was poor. Most of this was reported to the reception but we got the usual Israeli shrug! Not really as good as I’d expect at this price!

I wanted to really like this property and it has some pros and cons. The location is perfect. It is beautiful. Sits right on the Mediterranean. It is an easy walk to an ATM and the beach and a cafe/bakery. We checked in a day early for a tour that we were meeting a group for. They were very nice to let us check in and keep our same room the next night when the tour group arrived so we didn't have to move. The front desk girl was very nice to do that. She let me go and fill up my water bottle in the staff room where it was filtered. Our room was clean and had a beautiful view but the locks on the sliding glass doors did not work. There were 2 sets and neither worked. so maintenance could be doing a better job. The pool was not the best imho. I stepped in gum that had been melting there for a while. It was gross. I had to pull it off with my fingers. The guy at the pool couldn't have cared less. I cannot believe that the pool deck wasn't cleaner. they also had the worst rap music playing loudly all day. I heard the F bomb for hours by the pool b/c of their choice of music. It was ridiculous and unnecessary. it made our time there very unpleasant. The food was good ...we had breakfast and dinner there. We needed more cash and they didn't seem to know how to help us get more using an American credit card. They wouldn't let us charge it to our room so we started walking and found an ATM down the way. Over all i'd give it a 3/5stars.

Views are unbeatable!! Front staff need to be more hospitable. Overall would recommend for location and balcony views.

היינו חבורה של 4 חברות. שכרנו סוויטה שהייתה מוכנה ל2 בלבד. החדר הנו היה נעול ולא מוכן כשנכנסו. 2 כוסות מים, 2 כוסות לקפה. המקרר ריק מכל בשירותים אין כוסות למברשות שיניים מה שמאד בסיסי בימנו. הכל בחדר הרגיש מאד מיושן, היה קושי בלפתוח את החלון של המרפסת הנוף מדהים הבריכה סבבה אבל החדר אוכל מרגיש כמו בונקר מתחת לאדמה. לא חבל שיש מלון מול הים אז כבר לעשות חדר אוכל בקומה שרואים את הים? ארוחת בוקר הייתה מאכזבת וסתמית ומאד לא מושקעת, ירקות לא טריים, חצי שעה תור לחביתה, חצי שעה תור לקבל קפה גבינות ומאפים ללא הסבר איזה גבינות כמה אחוז ומאפים מה יש בתוכם. המלון מרוחק 15 דק הליכה מירידה לים. אם רוצים לצאת למסעדות הטובות לפחות קילומטר הליכה. לסיכום המחיר המאד גבוה 2700₪ ל4 נפשות לא שווה את התמורה שקיבלנו. יצאנו מאוכזבים כי ציפינו שמלון שמבקש כזה מחיר גבוה התמורה תהיה מפנקת וזה היה לא יותר הרגשה ממלון 3 כוכבים עם נוף יפה

The guy from the reception was rude didn’t recognise the hotels.Com gold benefits and say “we don’t know it so we won’t except it and wast not willing to check (upgrade of the room the hotel was empty) The room was dirty many flys and pieces of food under bed and sofa. There is no baby bath to the room , the pool was close because of holiday so they closed also the erea around so there was no place to sit , the kid club is a joke there is nothing inside better not write kids clubs . It’s not beach hotel there is no way to get to the beach it’s on the cliff the nearest beach is 30 min walking!!! and there is no aces to old people or strollers !!!, was nightmare

Loved the Staff. They were very nice and accommodating and supportive considering the war that started with Iran. Breakfast was good with many options to choose from. Pool area was nice to have, and the pool snack area was nice. The beach was completely closed off because the breakwaters were being constructed. Would have been nice if they had tour availabilities within the hotel. Dinner was only twice a week. Laundry service was not available. Rooms were pretty clean but needed attention when I checked in. Would definitely stay again! Oren and Alina were absolutely helpful with any needs I had and very nice!

The view was amazing from the 16th floor. Pool was empty so no swimming.Elevator to beach did not work so had to walk over a mile to find a beach. Breakfast was ok but not spectacular like most hotels in Israel. I would not term the suites as luxurious but the price of a room was expensive.

We stayed at the Island for 8 nights on the tail end of our Israel trip. The hotel is in a great location, close to everything you want to do in Netanya and 30 minutes from Tel Aviv and 30 minutes from Cesasrea. The staff was amazing. Yoram at security was always smiling kind and helpful. The front desk was always helpful with whatever we needed. The food will leave you wanting more. The breakfast buffet was often stale and old. Flies could be seen on the food and the staff was more focused on their phones then helping guests. We would return to the hotel and likely skip the breakfast and go to nearby cafes that have fresher food and better service.

Beautiful view from the room, nice quiet place, clean, safe .

Great hotel, the most stunning sunset view! Delicious breakfast with a great variety! Excellent location. The kitchenette area isn't very clean, and the furniture is old, but will definitely return.

The breakfasts were varied and plentiful. The pool was clean. Lots of beach chairs. Nice ocean breeze at the pool. Our suite was clean. The beds were comfortable The porch is large with lounge chairs and large table and chairs. Gorgeous sunsets from the porch The staff was friendly and helpful I would advise the hotel to replace the metal coffee table. It is pretty but too low. We kept bumping into the corners The tayelet, walking path near the ocean has been upgraded by the city. Nice restaurant ambience with outside seating. Pizza shop, burger and steak house, ice cream shop, nice dairy restaurant, even a shop to buy cookies, soda, sunscreen etc Good place to stay. Parking garage too

I wanted to really like this property and it has some pros and cons. The location is perfect. It is beautiful. Sits right on the Mediterranean. It is an easy walk to an ATM and the beach and a cafe/bakery. We checked in a day early for a tour that we were meeting a group for. They were very nice to let us check in and keep our same room the next night when the tour group arrived so we didn't have to move. The front desk girl was very nice to do that. She let me go and fill up my water bottle in the staff room where it was filtered. Our room was clean and had a beautiful view but the locks on the sliding glass doors did not work. There were 2 sets and neither worked. so maintenance could be doing a better job. The pool was not the best imho. I stepped in gum that had been melting there for a while. It was gross. I had to pull it off with my fingers. The guy at the pool couldn't have cared less. I cannot believe that the pool deck wasn't cleaner. they also had the worst rap music playing loudly all day. I heard the F bomb for hours by the pool b/c of their choice of music. It was ridiculous and unnecessary. it made our time there very unpleasant. The food was good ...we had breakfast and dinner there. We needed more cash and they didn't seem to know how to help us get more using an American credit card. They wouldn't let us charge it to our room so we started walking and found an ATM down the way. Over all i'd give it a 3/5stars.

Views are unbeatable!! Front staff need to be more hospitable. Overall would recommend for location and balcony views.

Loved the Staff. They were very nice and accommodating and supportive considering the war that started with Iran. Breakfast was good with many options to choose from. Pool area was nice to have, and the pool snack area was nice. The beach was completely closed off because the breakwaters were being constructed. Would have been nice if they had tour availabilities within the hotel. Dinner was only twice a week. Laundry service was not available. Rooms were pretty clean but needed attention when I checked in. Would definitely stay again! Oren and Alina were absolutely helpful with any needs I had and very nice!

We stayed at the Island for 8 nights on the tail end of our Israel trip. The hotel is in a great location, close to everything you want to do in Netanya and 30 minutes from Tel Aviv and 30 minutes from Cesasrea. The staff was amazing. Yoram at security was always smiling kind and helpful. The front desk was always helpful with whatever we needed. The food will leave you wanting more. The breakfast buffet was often stale and old. Flies could be seen on the food and the staff was more focused on their phones then helping guests. We would return to the hotel and likely skip the breakfast and go to nearby cafes that have fresher food and better service.

Great hotel, the most stunning sunset view! Delicious breakfast with a great variety! Excellent location. The kitchenette area isn't very clean, and the furniture is old, but will definitely return.

Not like it used to be 5 years ago when I stayed there Not so clean needs update Breakfast needs improvement during the week days

The breakfasts were varied and plentiful. The pool was clean. Lots of beach chairs. Nice ocean breeze at the pool. Our suite was clean. The beds were comfortable The porch is large with lounge chairs and large table and chairs. Gorgeous sunsets from the porch The staff was friendly and helpful I would advise the hotel to replace the metal coffee table. It is pretty but too low. We kept bumping into the corners The tayelet, walking path near the ocean has been upgraded by the city. Nice restaurant ambience with outside seating. Pizza shop, burger and steak house, ice cream shop, nice dairy restaurant, even a shop to buy cookies, soda, sunscreen etc Good place to stay. Parking garage too

Spacious two bedroom two bathroom suite with beautiful view. Breakfast good but breakfast room leaves a lot to be desired! No WiFi first two days. Hotel said they could not compensate us because it wasn’t their fault!

I wanted to really like this property and it has some pros and cons. The location is perfect. It is beautiful. Sits right on the Mediterranean. It is an easy walk to an ATM and the beach and a cafe/bakery. We checked in a day early for a tour that we were meeting a group for. They were very nice to let us check in and keep our same room the next night when the tour group arrived so we didn't have to move. The front desk girl was very nice to do that. She let me go and fill up my water bottle in the staff room where it was filtered. Our room was clean and had a beautiful view but the locks on the sliding glass doors did not work. There were 2 sets and neither worked. so maintenance could be doing a better job. The pool was not the best imho. I stepped in gum that had been melting there for a while. It was gross. I had to pull it off with my fingers. The guy at the pool couldn't have cared less. I cannot believe that the pool deck wasn't cleaner. they also had the worst rap music playing loudly all day. I heard the F bomb for hours by the pool b/c of their choice of music. It was ridiculous and unnecessary. it made our time there very unpleasant. The food was good ...we had breakfast and dinner there. We needed more cash and they didn't seem to know how to help us get more using an American credit card. They wouldn't let us charge it to our room so we started walking and found an ATM down the way. Over all i'd give it a 3/5stars.

You removed the balcony lounge chairs. The door to the balcony was broken when we checked in. The staff took a picture but nobody fixed it. We couldn’t take fully advantage of the balcony. This is our 5-6 visit. We were loyal customers but I don’t think I want to return. The restaurants underneath closed and your hotel had only an option to eat lunch at the bar. I am gluten and dairy free with an allergy to paprika. I starved at your hotel. We wasted 400nis eating out one dinner in your dining room. The cook told me he put paprika on all the entrees and hit dishes. So I starved. This was not a good vacation. Your quality has gone down. We have been visiting for 13 years. The food used to be plentiful and good

Amazing breakfast. Beautiful pool.

Chambre très moyenne et petit déjeuner médiocre