Ark Suites By OYO Jonesboro I-555

First room the heat did not work and window was held shut by a stick. You could not even out the windows as they were discolored badly Was moved to another room on the second floor. The elevator did not work. The room smelled damp and musty, spots on sheets the heat would not stay on and no shower curtain. I would avoid this motel at all costs

No breakfast the mattress didn't fit the frame. Couch was worn out. Broken tiles in bathroom. Water dripping from bathroom ceiling. Poor paint job. Trash bins over flowing. I will never stay there again. And yes i got what i paid fir .

The hotel is under construction. Limited staff, limited conveniences. Beautiful hotel and it will be again. suites very handy. Eventually the dust and paint chips will go away.

They front desk said they were under renovations. The room was covered in dust, a lot! The carpet looked awful. No extra pillows or blankets. Elevator broken, had no rooms on first floor had to climb stairs to get to the room. And it wasn't the one we booked. Said breakfast from 6-9. And there was nothing there. We had to leave early due to the storm that was coming in and the sign said absolutely no refunds. The guy at the desk said he put in for us to get the money back since the show we were supposed to attend got rescheduled. The great worked the bed linens were clean and the shower was clean. The toilet looked like no one had bleached it ever, it was stained dark yellow. I won't be back.

Their internet was down as well as pther hotels in the near vicinity. They couldnt check us in. Had.to travel to next town

The property was completely under staffed with one poor employee that as having to do everything The overall place was filthy. The poor girl that checked me in has to go with me to physically check 4 rooms before we found one that the A/C worked. Then after returning late that night realized that the room appeared to have been vacant for months and not been cleaned. Only sheets on the bed, the TVs were not even connected to cable or plugged in, no phone in the room, the key did not work and the poor guy working that night had to use the hard key to let me in, there were dirt dobber nests on the ceiling, the room and while floor smelled like a HUGE ashtray. after sleeping in this room for 5-6 hours, I ended up with a sinus infection and have been sick ever since. This was a really nice place several years ago but now is the worst Hotel I have ever stayed at and will never do it again.

Hotel is very run down. Peeling wallpaper, stained and sticky carpet in room, and stains on the walls. There were no mattress pads on the beds..sheets on a bare mattress. Pillows were stained. Towels were stained. On the plus side, the staff was very friendly, and the beds were comfortable.

First room the heat did not work and window was held shut by a stick. You could not even out the windows as they were discolored badly Was moved to another room on the second floor. The elevator did not work. The room smelled damp and musty, spots on sheets the heat would not stay on and no shower curtain. I would avoid this motel at all costs

Worst hotel ever. Check in went fine, but the keycard would not open our door. I had to make 3 trips back to the front desk to get different keys, but the keys never worked. After waiting 25 minutes a hotel employee finally came and used a key to open the door. We were told by the staff that the door was broken and we would have to get a staff member to open the door each time. Once in the room, we discovered it had not been cleaned. There were used towels in the tub, cigarette ashes on the toilet, fruity pebbles all over the floor, hairs on the sink, etc. It was bad. I went back to the front desk and requested a new room. After waiting in line, the hotel obliged and gave us a new room. I took the new key, went to the new room and this key did not work either. I went back to the front desk they reset the key and it finally worked. When I went in the new room all three beds were unmade and had been slept in. All the pillows were on the floor. A chair was blocking the door. There was trash and alcohol bottles everywhere. I walked down the hall to another room where I found a cleaning person working and told him about the state of the room and he said it wasn’t his job to clean that room. I then went back to the front desk where the attendant stated that nobody else was having problems with any of the rooms, and he didn’t understand why I was complaining. I showed him the photos and he said I couldn’t stay there and he would get me a room at a different hotel.

The room was not clean. It smelled musty and it definitely needs an upgrade. For the price it didn’t have bugs so that was a plus. Do not recommend unless you cannot afford anything else.

This was the worst I've ever stayed!! Room was nasty, smelled horrible, coffee maker didn't work, the televisions were horrible, and the comforter was paper thin I booked a 2-queen room and was given a king room. Had to ask for extra pillows because the ones in the room were flat. No one seemed to care.

The rooms smelled horrible, they were not clean whatsoever, the dead bolts on the door didn’t work in my room, smoke detector wasn’t in the wall, and there was mold on the floor surrounding the air conditioners

They front desk said they were under renovations. The room was covered in dust, a lot! The carpet looked awful. No extra pillows or blankets. Elevator broken, had no rooms on first floor had to climb stairs to get to the room. And it wasn't the one we booked. Said breakfast from 6-9. And there was nothing there. We had to leave early due to the storm that was coming in and the sign said absolutely no refunds. The guy at the desk said he put in for us to get the money back since the show we were supposed to attend got rescheduled. The great worked the bed linens were clean and the shower was clean. The toilet looked like no one had bleached it ever, it was stained dark yellow. I won't be back.

I discovered the morning after my first night that the door would not latch closed. I told the person at the desk and she just said ok. It’s a nasty place. I booked and paid for 2 nights and left after 1. It’s posted all over the place “no refunds” they show nice pictures and give you nasty rooms.

too dirty ,roaches and bugs !!

Hotel is very run down. Peeling wallpaper, stained and sticky carpet in room, and stains on the walls. There were no mattress pads on the beds..sheets on a bare mattress. Pillows were stained. Towels were stained. On the plus side, the staff was very friendly, and the beds were comfortable.

First room we got assigned had absolutely no working power. Second room had black mold, random pills on the floor, disgusting windows, crayons on wall and a very unsafe power outlet. Will NOT be back.

First room the heat did not work and window was held shut by a stick. You could not even out the windows as they were discolored badly Was moved to another room on the second floor. The elevator did not work. The room smelled damp and musty, spots on sheets the heat would not stay on and no shower curtain. I would avoid this motel at all costs

Heat and air worked fine

Requested smoking room. Third floor was hot and smelled stale. Our first room the door would not lock. Requested a second room which had a strong odor of mildew. Couches broken in both rooms. Bathrooms were not clean and no hand soap. Both rooms had burn holes in floor and bed linen. Tried to get a refund and we were denied. There was no signage stating no refunds. Third room was non-smoking on first floor. Cleaner but the AC did not work! The FOURTH room was at least clean and had AC but had no hot water in the sink.

Worst hotel ever. Check in went fine, but the keycard would not open our door. I had to make 3 trips back to the front desk to get different keys, but the keys never worked. After waiting 25 minutes a hotel employee finally came and used a key to open the door. We were told by the staff that the door was broken and we would have to get a staff member to open the door each time. Once in the room, we discovered it had not been cleaned. There were used towels in the tub, cigarette ashes on the toilet, fruity pebbles all over the floor, hairs on the sink, etc. It was bad. I went back to the front desk and requested a new room. After waiting in line, the hotel obliged and gave us a new room. I took the new key, went to the new room and this key did not work either. I went back to the front desk they reset the key and it finally worked. When I went in the new room all three beds were unmade and had been slept in. All the pillows were on the floor. A chair was blocking the door. There was trash and alcohol bottles everywhere. I walked down the hall to another room where I found a cleaning person working and told him about the state of the room and he said it wasn’t his job to clean that room. I then went back to the front desk where the attendant stated that nobody else was having problems with any of the rooms, and he didn’t understand why I was complaining. I showed him the photos and he said I couldn’t stay there and he would get me a room at a different hotel.

No breakfast the mattress didn't fit the frame. Couch was worn out. Broken tiles in bathroom. Water dripping from bathroom ceiling. Poor paint job. Trash bins over flowing. I will never stay there again. And yes i got what i paid fir .

3 different rooms. All different issues to include occupied. Toilets, TV's, lightbulbs, all not working, and that was just the start of the inconvenience. Should be removed from your list or closed. The night clerk tried to help us, but there was really nothing she could do. She did try.

Nice rooms for the price

Hotel is very run down. Peeling wallpaper, stained and sticky carpet in room, and stains on the walls. There were no mattress pads on the beds..sheets on a bare mattress. Pillows were stained. Towels were stained. On the plus side, the staff was very friendly, and the beds were comfortable.

First room we got assigned had absolutely no working power. Second room had black mold, random pills on the floor, disgusting windows, crayons on wall and a very unsafe power outlet. Will NOT be back.

Really great spacious room Iwas at the back so no view. Bit you could open the window for fresh air

We checked in for two rooms and asked if one could be cancelled since our whole party didn’t show. The rep said they would check but never got back to us. Upon returning to the room at night our room keys did not work. We were able to go to front desk to reactivate keys with no problem. In the middle of the night we were waken by police and loud knocking saying we were staying illegally and we need to leave. After showing proof that we weren’t they said we would stay in the room free of charge for this mishap. Apparently they were able to cancel the room and never told us. We said we would leave and they insisted on us staying since they made a mistake and the communication was bad between employees. We left the next morning and return and the keys were deactivated again, they stated the room was cancelled and that we were staying illegally again and had moved our stuff from the room to another. I spoke with Robert the manager and he stated he would reach out to the owners but nothing has been done and it’s 3 weeks later and we were charged for the room still

The hotel is under construction. Limited staff, limited conveniences. Beautiful hotel and it will be again. suites very handy. Eventually the dust and paint chips will go away.

It was very good ppl were very nice to us checking in and out. Will stay there again if I’m back in town

Not friendly,when I checked I had to go get towels bc there was none I checked in at 3:00pm them room also smelled funny. These is the second time we have stayed there and both times not good. We usely come down once a month and stay a night or few days. Will not be staying there anymore

I discovered the morning after my first night that the door would not latch closed. I told the person at the desk and she just said ok. It’s a nasty place. I booked and paid for 2 nights and left after 1. It’s posted all over the place “no refunds” they show nice pictures and give you nasty rooms.

Great staff

Everything is good people are nice to ert the manager great person house keepers fantastic

Their internet was down as well as pther hotels in the near vicinity. They couldnt check us in. Had.to travel to next town

The property was completely under staffed with one poor employee that as having to do everything The overall place was filthy. The poor girl that checked me in has to go with me to physically check 4 rooms before we found one that the A/C worked. Then after returning late that night realized that the room appeared to have been vacant for months and not been cleaned. Only sheets on the bed, the TVs were not even connected to cable or plugged in, no phone in the room, the key did not work and the poor guy working that night had to use the hard key to let me in, there were dirt dobber nests on the ceiling, the room and while floor smelled like a HUGE ashtray. after sleeping in this room for 5-6 hours, I ended up with a sinus infection and have been sick ever since. This was a really nice place several years ago but now is the worst Hotel I have ever stayed at and will never do it again.

Nice clean room friendly staff absolutely loved it

Workers were unprofessional, place smelled funny, 3 small flat pullows for a king. Cobwebs all over lower window, poor quality soaps, no breakfast at 830a when it was supposed to be until 9a. Dirty shower head. Tv was very spotty. Do not recommend.

No breakfast the mattress didn't fit the frame. Couch was worn out. Broken tiles in bathroom. Water dripping from bathroom ceiling. Poor paint job. Trash bins over flowing. I will never stay there again. And yes i got what i paid fir .

the free breakfast is a joke had no bowls for cereal and bread for toast that is not what i would call a free breakfast

They front desk said they were under renovations. The room was covered in dust, a lot! The carpet looked awful. No extra pillows or blankets. Elevator broken, had no rooms on first floor had to climb stairs to get to the room. And it wasn't the one we booked. Said breakfast from 6-9. And there was nothing there. We had to leave early due to the storm that was coming in and the sign said absolutely no refunds. The guy at the desk said he put in for us to get the money back since the show we were supposed to attend got rescheduled. The great worked the bed linens were clean and the shower was clean. The toilet looked like no one had bleached it ever, it was stained dark yellow. I won't be back.