約克萬怡飯店

Nice hotel. Convenient location. Not very quiet because of location. Bed was very comfortable . Nice shower and sitting area. The bistro was great for drink. Would stay there again.

The front desk clerk Jordan was the perfect host, ensuring that my stay was as comfortable as possible from check in to check out. I brought my 13 year old, who loved the gym and pool amenities. A+++ hotel…and I don’t say that often!

Clean and comfy. Stayed for a bball tournament. Laundry was out of order which was rough with stinky uniforms but we made due. Bartender and front desk and housekeeper were all awesome!

The staff was very professional. The room was not very clean. We only booked the hotel because online it stated it had a hot tub and pool, when we got there, hot tub was drained and there was a terrible noise coming from somewhere in the pool area that lead us to leave the pool area....so no pool, no hot tub.

Nice hotel with a lot of amenities and pleasant staff, but I agree with some of the other reviews about the showers that leak, make sure to put a towel down in front of it or watch your step getting out! ;) Otherwise the stay was fine although the room wasn’t quite ready at check in and then there was some issue with their system and my hotels.com reservation, but they got it worked out fairly quickly I guess

This was the worst Marriott my family and I have stayed at. We paid a little more to come and relax in the hot tub after a long travel day. The hot tub was cold and the other guests were rude playing very loud music in the pool area and smoking right outside with the door open letting their cigarette smoke flow into the area. Our room had a very odd odor and there was black mold at the base of the shower that we had to step over to get into the shower. I had to make a noise complaint after midnight because the kids in the room above us were bouncing basketballs and yelling while we were trying to sleep. I’m very disappointed in this stay as we usually choose Marriotts for their facilities. If we stay over in the area again, we will not be staying here.

Staff not friendly. Pool closed.

Staff was very nice. The facility is clean and comfortable. I brought my family on a business trip and was a little disappointed the pool and jacuzzi were cold. We were told to turn the jets on the jacuzzi to heat it and I did not work. I had to take the kids to do something else.

Lobby and lounge area are very nice and a nice fire pit outside. Our group encountered problems with our rooms not getting cleaned & I had to wait an hour and 45 minutes for a room because there were no clean towels & they wouldn’t allow me to check in without towels in the room. Finally one staff member was able to resolve the issue of rooms not being entered as available after they were cleaned. Room was clean but we could not get our temperature regulated in the room and it was cold. In the morning the coffee area in the lobby was a mess with trash in the floor. I asked if hot chocolate was available at 7 a.m. & was told if you don’t see it we don’t have it. It was not my normal Marriott experience. The property felt safe and the amenities were nice.

Stayed in York for business in Baltimore, hotel was in good shape. The marketplace in the lobby was pretty much bare of any snacks or food. The room itself was pretty decent. Some lights out, furniture definitely showing signs of wear, but nothing out of expectation. The shower in the bathroom had great water pressure but there was one major flaw, the door being glass and all was nice but didn’t latch all the way on my shower, which ended up soaking the bathroom floor right in front of the shower… come to find out it was because of the hair dryer they had hung from a robe hook? Or something… long story short, it was my fault, but some hotels with the sliding door is less clunky and just makes for a better experience.

Our bedspread was dirty, mold all over the bathroom in the shower very nasty and I used the dryer and wash terrible did not dry my clothes or clean them

I had to clean my room after being switched twice because the rooms had never been cleaned!

Excellent property, friendly staff, very clean.

Nice hotel with a lot of amenities and pleasant staff, but I agree with some of the other reviews about the showers that leak, make sure to put a towel down in front of it or watch your step getting out! ;) Otherwise the stay was fine although the room wasn’t quite ready at check in and then there was some issue with their system and my hotels.com reservation, but they got it worked out fairly quickly I guess

Room wasn’t ready until 630pm and the room was not very clean

I've stayed here numerous times and ALWAYS rated it highly.This time, I had to switch rooms twice. My first two rooms were not as clean, the bathroom flooring was loose, handiwork was shoddy and one sheet was torn. The heat-a/c in the first room failed to set correctly. When I switched the first time, the people at the desk didn't even ask what was wrong with the room. The second time, the woman who helped me was the epitome of good customer service. I wish I could remember her name. She was older (like me, unfortunately!) and she could not have been more helpful. She really brightened my day with her smile, upbeat manner and fix-it attitude. It's because she was there that I'll give it another try.

This was the worst Marriott my family and I have stayed at. We paid a little more to come and relax in the hot tub after a long travel day. The hot tub was cold and the other guests were rude playing very loud music in the pool area and smoking right outside with the door open letting their cigarette smoke flow into the area. Our room had a very odd odor and there was black mold at the base of the shower that we had to step over to get into the shower. I had to make a noise complaint after midnight because the kids in the room above us were bouncing basketballs and yelling while we were trying to sleep. I’m very disappointed in this stay as we usually choose Marriotts for their facilities. If we stay over in the area again, we will not be staying here.

I recently stayed at Courtyard Marriott York, expecting a clean and comfortable experience given its reputation. Unfortunately, my stay was far from satisfactory. Upon arrival, it took 20 minutes just to receive our room key, and the front desk staff complained about only working two days—an unprofessional first impression. Once inside the room, the problems continued. A musty odor filled the space, and cleanliness was clearly lacking—hair covered the bathroom floor and carpet, and the room felt unkempt. There were no towels available, and when I inquired at the front desk, they had none to provide. The soap dispenser was broken, further emphasizing the lack of attention to detail. Additionally, the in-room coffee machine lacked coffee, forcing me to go downstairs to get some. For a hotel carrying the Courtyard Marriott name, this experience was highly disappointing. Cleanliness, efficiency, and guest provisions should never be overlooked. I hope management takes immediate action to improve these conditions for future guests.

Stayed in York for business in Baltimore, hotel was in good shape. The marketplace in the lobby was pretty much bare of any snacks or food. The room itself was pretty decent. Some lights out, furniture definitely showing signs of wear, but nothing out of expectation. The shower in the bathroom had great water pressure but there was one major flaw, the door being glass and all was nice but didn’t latch all the way on my shower, which ended up soaking the bathroom floor right in front of the shower… come to find out it was because of the hair dryer they had hung from a robe hook? Or something… long story short, it was my fault, but some hotels with the sliding door is less clunky and just makes for a better experience.

clean room and excellent service.

Nice hotel. Convenient location. Not very quiet because of location. Bed was very comfortable . Nice shower and sitting area. The bistro was great for drink. Would stay there again.

Clean, new rooms and staff was friendly and helpful

It was fine. Coffee isn’t available until 7am and in room coffee was not replenished. Sheets were very thin, pillows too, and the room was quite loud. Everything was clean and in the words of my family, the whole hotel was “mid.”

We cannot sleep in a bed that hard it was the only room available when we checked in and this bed felt as if it had a piece of board under it my daughter and I just could not sleep in it as soon as we laid down about 10 minutes later we had to go we checked out explained that we were checking out early and I would like a partial refund no refund given

Staff OK. Building bad, bed hard, shower sprays all over, leaked on floor, tiny trickle for sink water, only had 2 towels, used floor mat to dry myself. Hotel charged twice the normal rate, they said because its "busy" got receipt for $243, now the charge on my chase site says $270! No one answers phone, chat runs you in circles email goes nowhere. Terrible experience

Nice hotel with a lot of amenities and pleasant staff, but I agree with some of the other reviews about the showers that leak, make sure to put a towel down in front of it or watch your step getting out! ;) Otherwise the stay was fine although the room wasn’t quite ready at check in and then there was some issue with their system and my hotels.com reservation, but they got it worked out fairly quickly I guess

I've stayed here numerous times and ALWAYS rated it highly.This time, I had to switch rooms twice. My first two rooms were not as clean, the bathroom flooring was loose, handiwork was shoddy and one sheet was torn. The heat-a/c in the first room failed to set correctly. When I switched the first time, the people at the desk didn't even ask what was wrong with the room. The second time, the woman who helped me was the epitome of good customer service. I wish I could remember her name. She was older (like me, unfortunately!) and she could not have been more helpful. She really brightened my day with her smile, upbeat manner and fix-it attitude. It's because she was there that I'll give it another try.

Lobby and lounge area are very nice and a nice fire pit outside. Our group encountered problems with our rooms not getting cleaned & I had to wait an hour and 45 minutes for a room because there were no clean towels & they wouldn’t allow me to check in without towels in the room. Finally one staff member was able to resolve the issue of rooms not being entered as available after they were cleaned. Room was clean but we could not get our temperature regulated in the room and it was cold. In the morning the coffee area in the lobby was a mess with trash in the floor. I asked if hot chocolate was available at 7 a.m. & was told if you don’t see it we don’t have it. It was not my normal Marriott experience. The property felt safe and the amenities were nice.

Stayed in York for business in Baltimore, hotel was in good shape. The marketplace in the lobby was pretty much bare of any snacks or food. The room itself was pretty decent. Some lights out, furniture definitely showing signs of wear, but nothing out of expectation. The shower in the bathroom had great water pressure but there was one major flaw, the door being glass and all was nice but didn’t latch all the way on my shower, which ended up soaking the bathroom floor right in front of the shower… come to find out it was because of the hair dryer they had hung from a robe hook? Or something… long story short, it was my fault, but some hotels with the sliding door is less clunky and just makes for a better experience.

The bed was way too hard, and the pillows were lumpy and worn out. Left with a back and neck ache. Will not be coming back.

The entire staff was phenomenal. From check in to check out they made us feel at home. You could feel that they truly cared about their guests and were there to help and make our stay as great as possible.

The front desk clerk Jordan was the perfect host, ensuring that my stay was as comfortable as possible from check in to check out. I brought my 13 year old, who loved the gym and pool amenities. A+++ hotel…and I don’t say that often!

Clean and comfy. Stayed for a bball tournament. Laundry was out of order which was rough with stinky uniforms but we made due. Bartender and front desk and housekeeper were all awesome!

The young woman who checked me in was incredibly sweet. She was kind, warm and very welcoming and had a beautiful smile. She was such a great person to kickoff my stay.

The staff were amazing and made my stay feel like home.

Room wasn’t ready until 630pm and the room was not very clean

Great hotel, super clean and comfy. Service is great and people working there are very friendly

I recently stayed at Courtyard Marriott York, expecting a clean and comfortable experience given its reputation. Unfortunately, my stay was far from satisfactory. Upon arrival, it took 20 minutes just to receive our room key, and the front desk staff complained about only working two days—an unprofessional first impression. Once inside the room, the problems continued. A musty odor filled the space, and cleanliness was clearly lacking—hair covered the bathroom floor and carpet, and the room felt unkempt. There were no towels available, and when I inquired at the front desk, they had none to provide. The soap dispenser was broken, further emphasizing the lack of attention to detail. Additionally, the in-room coffee machine lacked coffee, forcing me to go downstairs to get some. For a hotel carrying the Courtyard Marriott name, this experience was highly disappointing. Cleanliness, efficiency, and guest provisions should never be overlooked. I hope management takes immediate action to improve these conditions for future guests.

I booked a room for a wedding reservation two months ahead and traveled to the hotel to find out that they overbooked and my reservation was canceled earlier in the day while I was traveling. So 11:30 am I received an email from them canceling my two month old reservation. Shame on them for overbooking and ruining my entire trip. I honestly do not recommend his hotel and their practices.

Ll the staff were great. I got food poisioning form a previous trip and the staff were concerned, courteous and helpful. They treated me extremely well and I thank them!

Nice hotel. Convenient location. Not very quiet because of location. Bed was very comfortable . Nice shower and sitting area. The bistro was great for drink. Would stay there again.

This is a nice hotel and clean. Easy in and out. I'd come back.

Amazing location!

Convenient location. Friendly staff.

Very nice front desk staff made check in easy even though the computers were down. The location is close to shopping and the casino along with many restaurants. The room was very clean! Would definitely recommend and stay again!

Nice hotel. Convenient location. Not very quiet because of location. Bed was very comfortable . Nice shower and sitting area. The bistro was great for drink. Would stay there again.

No complimentary breakfast and the complimentary coffee was terrible.

The customer service was amazing. Jackie and Patricia at the bistro went above and beyond.

It was fine. Coffee isn’t available until 7am and in room coffee was not replenished. Sheets were very thin, pillows too, and the room was quite loud. Everything was clean and in the words of my family, the whole hotel was “mid.”

Just dont stay there, breakfast is NOT Free!

I recently stayed at Courtyard Marriott York, expecting a clean and comfortable experience given its reputation. Unfortunately, my stay was far from satisfactory. Upon arrival, it took 20 minutes just to receive our room key, and the front desk staff complained about only working two days—an unprofessional first impression. Once inside the room, the problems continued. A musty odor filled the space, and cleanliness was clearly lacking—hair covered the bathroom floor and carpet, and the room felt unkempt. There were no towels available, and when I inquired at the front desk, they had none to provide. The soap dispenser was broken, further emphasizing the lack of attention to detail. Additionally, the in-room coffee machine lacked coffee, forcing me to go downstairs to get some. For a hotel carrying the Courtyard Marriott name, this experience was highly disappointing. Cleanliness, efficiency, and guest provisions should never be overlooked. I hope management takes immediate action to improve these conditions for future guests.

Everything was fine, but miss a complimentary breakfast.

Food a little overpriced for this area

Stay was fine. Bistro was lacking.

Stayed in York for business in Baltimore, hotel was in good shape. The marketplace in the lobby was pretty much bare of any snacks or food. The room itself was pretty decent. Some lights out, furniture definitely showing signs of wear, but nothing out of expectation. The shower in the bathroom had great water pressure but there was one major flaw, the door being glass and all was nice but didn’t latch all the way on my shower, which ended up soaking the bathroom floor right in front of the shower… come to find out it was because of the hair dryer they had hung from a robe hook? Or something… long story short, it was my fault, but some hotels with the sliding door is less clunky and just makes for a better experience.