Queen Margarette Hotel

The whole second floor didn’t have hot water and we only realized this after settling in and unpacking. The hotel said the only thing they could do was change us to the 3rd floor. It was really inconvenient that late. The room with hot water was dirty and not renovated like the second floor. Aldo there are dangerous wild dogs in the parking lot that growled at the guests. That’s completely unacceptable.

No hot shower, clog toilet, no telephone inside the room, the bath towels are very old. The room is dusty not maintained well.

Traveled with seniors and this property was not “senior friendly”. Mold in rooms including bathroom which were in need of updates. Staff was trying to be helpful but they had limited resources. Disappointing especially since we expected a comparable decent experience as QM in Downtown Lucena.

Staff are quite friendly, however, rooms management is below expectation

Friendly and helpful staff.