Name: Cupertino Hotel
Address: 10889 North De Anza Boulevard, Cupertino, Kalifornien, USA, Cupertino, Kalifornien, US
Price range: 109 $–575 $ per night
Rating: 7.73

Was Gäste sagen

Im Cupertino Hotel beschreiben Gäste geräumige, generell ruhige Zimmer, jedoch auch in die Jahre gekommene Einrichtungen, ein einfaches Frühstück sowie einen unbeständigen Service und eine unregelmäßige Instandhaltung, die von freundlich und sauber bis hin zu verspätet und enttäuschend reicht. Die Erfahrungen unterscheiden sich stark zwischen renovierten Bereichen und vernachlässigten Zonen.

Häufig genannte Probleme sind abgenutzte Teppiche, sporadische Warmwasserversorgung, Aufzugsausfälle sowie Pools oder Whirlpools, die unbeheizt, geschlossen oder schlecht instand gehalten sind. Positiv werden immer wieder die Zimmergröße und der Komfort, kostenlose Parkplätze sowie die Nähe zu Geschäften und dem Freeway hervorgehoben, wenn man Zimmer abseits der Straßenlärmquelle wählt. Erwarten Sie einen geräumigen Aufenthalt mit bescheidenen Annehmlichkeiten und einer ungleichmäßigen Qualität.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen zeigen ihr Alter. In Bewertungen werden oft Aufzugsausfälle oder Renovierungen, ein leerer oder schmutziger Innenhofbrunnen/Pool, ein unbeheizter oder kühler Whirlpool, eine reduzierte Happy Hour, kostenlose Parkplätze und in mehreren Bewertungen das Fehlen eines Fitnessstudios erwähnt.

Reinigung

Die Sauberkeit ist uneinheitlich, wobei viele Gäste von fleckigen oder zerknitterten Teppichen, Gerüchen, Schimmel, Ameisen und ungepflegten Gemeinschaftsbereichen berichten; die Zeitplanung und die Wiederauffüllung durch das Housekeeping können unzuverlässig sein. Einige Gäste fanden ihre Zimmer jedoch sauber und komfortabel.

Ähnliche Gästebewertungen

2

Umit

30. Mai 2024

·

Aufenthalt am 3 Nächte

My recent stay at the Cupertino Hotel fell short of expectations. The check-in process was average, but it was concerning to be required to sign a document prohibiting in-room parties. Upon arrival, the advertised property condition did not match our experience. The hotel appeared noticeably different from the online photos. Additionally, our initial room assignment on the second floor presented a significant challenge, as the hotel lacked elevator access. This proved particularly inconvenient with luggage and for my parents. Unfortunately, the room itself had further issues. There was a leak in the ceiling, originating from the toilet above. The color of the leaking liquid strongly suggested a sewage leak, which raised serious health concerns. Given the potential health risk and lack of rooms with elevator access, my family and I felt we needed to check out immediately. We informed the front desk about the leak but were only offered a room on the third floor, again with no elevator access. This was not an acceptable solution for us. Unfortunately, both the Cupertino Hotel and Hotels.com have denied a refund due to the non-refundable nature of the booking. While I understand the non-refundable booking policy, the significant discrepancies between the advertised property and the actual experience, coupled with the potential health hazard, warrant a resolution.

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6

Christopher

28. Aug. 2025

·

Aufenthalt am 3 Nächte

The place was not as clean as it usually is. My room had stained box spring covers, my rug was not vacuumed, outside room 128 and 129 had trash around it, the concrete looked like something had been spilled on it and no one clean it the whole time I was there. Tge rugs in the common area was stained. I was thoroughly disappointed

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4

Jeffrey

29. Aug. 2025

·

Aufenthalt am 5 Nächte

I checked in for a 5 night stay. My schedule was changing so I asked about cutting my stay short by one night. I was told I had to call Expedia. But when I called Expedia, they said I had to speak to reservations at the hotel. Of course reservations wasn't in on Sunday. They were gone when I returned to the hotel after work on Monday. On Tuesday, the desk clerk suggested emailing reservations. I did. No response. On Wednesday I tried calling. It went to voice mail and the mailbox was full. I tried again. They disconnected me. Finally got through on the third call. I was told yes I could check out but they'd charge me $75. This was news to me. And there was zero flexibility. The room itself was okay. They provide a coffee maker and enough coffee for one cup of coffee or no cups at all when housekeeping ignores the coffee machine. Housekeeping, may or may not remember to leave a bath mat in the bathroom too. There is a very limited breakfast that is supposed to be served at 6:30am but in reality, 6:30 is when they start setting up. Overall it was simply not a good experience and there are two many other options for me to ever stay there again.

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2

Kristine

15. Feb. 2025

·

Aufenthalt am 1 Nacht

My poor review is simply for the management at this property - not against Expedia. Upon waking in my room the morning after my stay, I had a sore throat and terrible headache. While in the bathroom that morning, I noticed a considerable amount of black mold near the bathroom sink - which I failed to notice the night before (I was extremely tired after working a 14 hour day). I immediately called the front desk to notify them of the health and safety concern, and their manager stated they wouldn’t provide me a discount or refund as I failed to notice the black mold when entering the room the night before. The staff was extremely dismissive of this legitimate health concern, so I reached out to Expedia and reported it to them. The customer service representative was extremely helpful and reached out to the hotel manager, who continued to be dismissive towards her as well.

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2

Liz

19. Juli 2025

·

Aufenthalt am 5 Nächte

Extremely dirty carpeting, mold in bathroom. Housekeeping did come around until after 3:00 pm or later. Plates and drinks containers not picked up. Chilled water dispenser was not chilled as advertised on unit. Top of the trash containers in the dining room had food all over the top.

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2

Aaron

15. Sept. 2024

·

Aufenthalt am 1 Nacht

After a two hour commute, we dropped off our bags in the king suite room and my partner went to use our bathroom. She came out disappointed and told me that an ant started crawling up her leg. She than told me she saw a good amount in the bathtub. A quick glance within the bathroom there were a large group of ants in the bathtub walking around a previous guest hair strands along the walls and the shower handle. While disgusted by the room’s conditions we were in a rush so we felt like we could deal with the issue later on in the night or we could switch rooms Once we came back to the room after socializing with friends. (Coming back to the hotel around 11pm) We didn’t want to take a downgrade in room in terms of size so we took the effort to kill all the ants and clean up what we could. This effort took a good 20 minutes for us to become our own amateur exterminators. We ate in the front room and then took a shower in the semi clean bathroom. Noticing the ants were still coming from either below the tub or under the ground. We were disgusted but we did not want to complain. What led to this post was when I was checking out, I showed the video of the ant colony and dirty tub to the check out host. The front desk didn’t really seem to care, just told me “I will tell house cleaning” then thanked me for my stay. Not really concerned about the Ant Farm. This was my go to hotel when I visited the Sunnyvale/Hotel Area. Unsure if this will remain my stable hotel

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6

KATHY

15. Aug. 2024

·

Aufenthalt am 2 Nächte

The hotel is right by the freeway, which is a convenient location. I wouldn't say I like the hotel because it needs a major renovation. The carpet in the room needs washing and cleaning, ac in the room is super loud, the bed squeaks, and the bathroom is outdated.

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10

Domitila

13. Okt. 2025

·

Aufenthalt am 1 Nacht

Clean and comfortable

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4

Dante

3. Juli 2025

·

Aufenthalt am 1 Nacht

Old and dirty

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4

Chris

9. Nov. 2023

·

Aufenthalt am 1 Nacht

The carpet is dirty and worn, with wrinkles that become a tripping hazard. Lights in the room are out of reach. You have to get out of bed to turn the bedside light on. I don't know how this place would be rated as a 4-star hotel. I've stayed in 2-star hotels that are nicer.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig, viele mit separaten Wohnbereichen und bequemen Betten, und können abseits des Freeways ruhig sein. Zu den Nachteilen gehören veraltete Dekoration und Armaturen, laute Klimaanlage, begrenzte Steckdosen am Bett und gelegentliche Probleme mit Warmwasser oder Sanitäranlagen; in manchen Zimmern fehlt eine Mikrowelle.

Dienstleistung

Das Feedback zum Service ist gemischt: Viele loben das freundliche, zuvorkommende Personal und den einfachen Check-in, während andere von einem langsamen oder nicht reagierenden Empfang, verspätetem oder ausbleibendem Housekeeping, Schwierigkeiten bei Änderungen oder Rückerstattungen und einer unbeständigen Behandlung von VIP-Vorteilen oder Problemen berichten.

Standort

Praktisch gelegen in der Nähe des I-280 und eines Einkaufszentrums; viele fanden es ruhig, wenn man vom Freeway entfernt ist. Einige bemängeln den Straßenlärm in Zimmern, die zum Freeway zeigen.

Gastronomie

Das Frühstück wird häufig als einfach oder unzureichend ausgestattet beschrieben, wobei die Qualität und Vielfalt im Vergleich zu früheren Aufenthalten reduziert wurden; einige Tage umfassen einfache warme Speisen, andere sind minimal. Das hoteleigene Restaurant ist geschlossen und die Happy Hour ist im Vergleich zu älteren Beschreibungen eingeschränkt.

Monat	Durchschnittspreis
Januar	106 $
Februar	488 $
März	174 $
April	136 $
Mai	160 $
Juni	203 $
Juli	144 $
August	178 $
September	132 $
Oktober	141 $
November	108 $
Dezember	99 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $575	17 $214	18 $133	19 $126
20 $176	21 $222	22 $242	23 $244	24 $200	25 $121	26 $130
27 $184	28 $244	29 $244	30 $263

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $203	2 $119	3 $123
4 $191	5 $217	6 $231	7 $248	8 $186	9 $124	10 $141
11 $186	12 $250	13 $250	14 $264	15 $193	16 $129	17 $125
18 $191	19 $211	20 $248	21 $250	22 $188	23 $127	24 $119
25 $182	26 $220	27 $248	28 $240	29 $188	30 $109	31 $115

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Room, 2 Queen Beds, Pet-Friendly

Suite King Wodden Floors

Executive-Suite, 1 King-Bett

Executive-Suite, 2 Queen-Betten

Deluxe-Zimmer, 1 King-Bett

Deluxe King Accessible

Deluxe-Zimmer, 2 Queen-Betten

Fireplace King Wooden Floors

Deluxe King Wood Floors

Fireplace King

Deluxe Queen Accessible Wooden Floor

Executive King Wooden Floors

Deluxe Queen Wood Floors

Suite King Pet Friendly Wood Floors

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

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