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Wyndham Garden Cancun Downtown

US$ 67

/noite

Média para setembro

Wyndham Garden Cancun Downtown - Image 1

Wyndham Garden Cancun Downtown - Quarto

Wyndham Garden Cancun Downtown - Quarto

Wyndham Garden Cancun Downtown - Vista do quarto

Wyndham Garden Cancun Downtown - Receção

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US$ 67

/noite

Média para setembro

Preços médios mensais

Em Wyndham Garden Cancun Downtown, o preço por noite é, em média, US$ 60 no mês mais barato (outubro) e US$ 99 no mês mais caro (novembro), com base nos últimos 12 meses.

Preço médio por noite em Wyndham Garden Cancun Downtown por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 76
fevereiro	US$ 78
março	US$ 77
abril	US$ 74
maio	US$ 75
junho	US$ 73
julho	US$ 72
agosto	US$ 71
setembro	US$ 67
outubro	US$ 60
novembro	US$ 99
dezembro	US$ 80

Mais caro: novembro (aprox. US$ 99)

Mais barato: outubro (aprox. US$ 60)

Sobre este alojamento

Se procura lazer e entretenimento, poderá contar com uma piscina exterior e uma sala de fitness aberta 24 horas. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades

Se procura lazer e entretenimento, poderá contar com uma piscina exterior e uma sala de fitness aberta 24 horas. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Cancún? Este hotel dispõe de um centro de conferências e de 2 salas de reuniões, com uma área total de 150 metros quadrados. Há estacionamento grátis no local.

Restaurante

Prove as iguarias da cozinha local e internacional no Waka...mmm...¡olé!, um restaurante que inclui ainda um bar/lounge. Se preferir permanecer na privacidade dos seus aposentos, dê uma vista de olhos pela ementa do serviço de quarto. O hotel serve pequenos-almoços buffet diariamente entre as 6:30 e as 9:30 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 136 quartos com mobília individualizada, com um micro-ondas e um televisor de ecrã plano. As camas têm colchões pillowtop e roupa de alta qualidade. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis.

Localização

Com uma estadia Wyndham Garden Cancun Downtown, ficará numa localização central em Cancún, a 5 minutos de carro de Plaza Las Américas e de Puerto Cancún Marina Town Center. Este hotel está a 13,1 km (8,1 mi) de Centro Comercial La Isla e a 18,1 km (11,3 mi) de Praia Norte.

O que há nas proximidades

Plaza Las Américas(0.4 milhas)
Royal Yak Casino y Sports Book(0.4 milhas)
Hospital de Amerimed(0.5 milhas)
Casino Dubai Palace(0.7 milhas)
Parque Las Palapas(0.7 milhas)
Honorable Ayuntamiento Benito Juárez(0.7 milhas)
Planetário Ka'Yok' de Cancun(0.8 milhas)
Casa de la Cultura de Cancún(0.9 milhas)
Plaza 28(0.9 milhas)
Hospital de Hospiten(1 milhas)
Teatro Xbalamqué(1 milhas)
Centro Comercial Plaza Nichupte(1 milhas)
Estadio de Béisbol Beto Ávila(1.1 milhas)
Mercado 28(1.1 milhas)
Hospital de Galenia(1.2 milhas)
O aeroporto preferencial para Wyndham Garden Cancun Downtown é o de Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(11 milhas)

Localização

Avenida Tulum Supermanzana 4 Manzana 14 Lote 2, Avenida Tulum, Cancún, Benito Juárez, Estado de Quintana Roo, México

Plaza Las Américas (0.4 milhas)

Royal Yak Casino y Sports Book (0.4 milhas)

Hospital de Amerimed (0.5 milhas)

Casino Dubai Palace (0.7 milhas)

Parque Las Palapas (0.7 milhas)

Honorable Ayuntamiento Benito Juárez (0.7 milhas)

Mais informações sobre a localização

Opções de quartos

7

Quarto Deluxe, 2 camas queen-size, não fumadores, Vista para a cidade (Deluxe Family Room)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

323 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Microondas

8

Suite Júnior, 1 cama king-size, não fumadores

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 4

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Microondas

5

Quarto, 2 camas queen-size, não fumadores

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

431 ft²

Ar condicionado

Wi-Fi (gratuito)

Microondas

6

Quarto, 2 camas queen-size, acessível, não fumadores (Mobility Accessible)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Microondas

7

Quarto, 1 cama king-size, não fumadores

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

431 ft²

Ar condicionado

Wi-Fi (gratuito)

Microondas

Avaliações dos hóspedes

7.8

Bom

Com base em 1.438 avaliações verificadas

Quem se hospeda aqui?

Negócios

16%

Casal

34%

Família

34%

Grupos

10%

Individual

4%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Wyndham Garden Cancun Downtown, viajantes destacam a localização conveniente no centro, perto de lojas e transporte, bom custo-benefício e, frequentemente, funcionários atenciosos, enquanto o conforto dos quartos e as comodidades variam, tornando-o uma base prática, em vez de um resort.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Wyndham Garden Cancun Downtown, viajantes destacam a localização conveniente no centro, perto de lojas e transporte, bom custo-benefício e, frequentemente, funcionários atenciosos, enquanto o conforto dos quartos e as comodidades variam, tornando-o uma base prática, em vez de um resort.

Vários comentários mencionam instalações antigas e problemas frequentes com o ar condicionado, juntamente com odores de mofo e paredes finas que permitem a passagem de ruído. A piscina e a banheira de hidromassagem são pequenas e muitas vezes não aquecidas, e algumas áreas comuns parecem desgastadas. No geral, é mais adequado para estadias curtas do que prolongadas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina e a banheira de hidromassagem são pequenas, frequentemente não aquecidas e mostram sinais de desgaste, com interrupções ocasionais. O estacionamento está disponível, mas pode ser apertado; vários hóspedes acharam as áreas comuns desatualizadas.

Avaliações dos hóspedes relacionadas

10

Amogh

4 de jan. de 2025

·

A estadia foi de 1 noite

This is a nice decent hotel in the middle of downtown. Very safe and walkable to the plaza las americas. The 7 eleven and many restaurants are right beside the hotel. The staff is helpful and very polite. The hotel has all amenities you may need, including gym and pool and laundry. The only disappointing thing was their restaurant.

This is a nice decent hotel in the middle of downtown. Very safe and walkable to the plaza las americas. The 7 eleven and many restaurants are right beside the hotel. The staff is helpful and very polite. The hotel has all amenities you may need, including gym and pool and laundry. The only disappointing thing was their restaurant.

8

Nanoatzen

6 de ago. de 2024

·

A estadia foi de 2 noites

We had the VIP thing and the breakfast was not included :/. Elevators look terrible, the hotel had a weird smell overall.

We had the VIP thing and the breakfast was not included :/. Elevators look terrible, the hotel had a weird smell overall.

8

Paul

8 de nov. de 2023

·

A estadia foi de 3 noites

Pool area is small. Needs to be heated. Communication between front desk and others needs to be improved.

Pool area is small. Needs to be heated. Communication between front desk and others needs to be improved.

8

Peter John

21 de fev. de 2025

·

A estadia foi de 21 noites

Maintenance, mentenance, maintenance. Just like other Mexican hotels. Pool water feature not working, hot tub not hot anymore. Painting outside etc etc. Staff friendly though. Had to move three times due to shower leaking, top floor was nice. That is what we asked for weeks prior to arriving....

Maintenance, mentenance, maintenance. Just like other Mexican hotels. Pool water feature not working, hot tub not hot anymore. Painting outside etc etc. Staff friendly though. Had to move three times due to shower leaking, top floor was nice. That is what we asked for weeks prior to arriving....

10

Carlos

30 de ago. de 2025

·

A estadia foi de 4 noites

Que no estuviera disponible la piscina 😞

Que no estuviera disponible la piscina 😞

8

Zerin

16 de set. de 2023

·

A estadia foi de 3 noites

Location is good-walking distance to food market, restaurants and shopping mall. Room was clean with balcony and air conditioner worked well. Breakfast was also good. Free parking.

Location is good-walking distance to food market, restaurants and shopping mall. Room was clean with balcony and air conditioner worked well. Breakfast was also good. Free parking.

4

Jacob

3 de dez. de 2023

·

A estadia foi de 4 noites

There was no microwave in the room. One was brought to the room without a working turntable, then it completely died. Had to get another one. The minifridge was not cool enough, the food I bought went bad. The bike in the gym is half working. Lots of tile missing in the swimming pool. The thermostat was falling off of the wall and held on by wires only. Won't be staying here again.

There was no microwave in the room. One was brought to the room without a working turntable, then it completely died. Had to get another one. The minifridge was not cool enough, the food I bought went bad. The bike in the gym is half working. Lots of tile missing in the swimming pool. The thermostat was falling off of the wall and held on by wires only. Won't be staying here again.

10

Isai

17 de dez. de 2022

·

Todo estuvo excelente, el estacionamiento un poco pequeño, todo lo demás estuvo súper bien.

Todo estuvo excelente, el estacionamiento un poco pequeño, todo lo demás estuvo súper bien.

8

Mauricio

5 de out. de 2023

·

A estadia foi de 1 noite

Sin aire acondicionado en el loby y corrredores , o pasillos de acceso a los cuartos

Sin aire acondicionado en el loby y corrredores , o pasillos de acceso a los cuartos

8

Marco

13 de jan. de 2025

·

A estadia foi de 1 noite

Hotel di buon livello vicino al centro della città con parcheggio gratuito. Personale cordiale e buoni servizi.

Hotel di buon livello vicino al centro della città con parcheggio gratuito. Personale cordiale e buoni servizi.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é misto: muitos hóspedes acharam os quartos limpos, mas há relatos recorrentes de odores de mofo, umidade ou bolor e banheiros sujos ou desgastados; pragas foram mencionadas ocasionalmente.

Avaliações dos hóspedes relacionadas

10

miguel

2 de jul. de 2025

·

A estadia foi de 1 noite

Excelente ubicación Amabilidad de todo el personal Limpio y de calidad Cama y ropa de cama excelente

Excelente ubicación Amabilidad de todo el personal Limpio y de calidad Cama y ropa de cama excelente

4

Claudia paola

19 de mai. de 2024

·

A estadia foi de 1 noite

la habitación estaba muy sucia, en especial el baño, le falta mantenimiento de pintura a las paredes y cancelaria del baño

la habitación estaba muy sucia, en especial el baño, le falta mantenimiento de pintura a las paredes y cancelaria del baño

4

Sanjay

31 de dez. de 2023

·

A estadia foi de 3 noites

This property is located close to a good number of restaurants, and the hotel rooms were alright (at first glance!) .. But when we settled in for the night, we realized that there were bed bugs!! Could not sleep the whole night:-(.. The next day was yet another surprise.. There was no hot water in the bath and we had to manage with cold water instead. And this was not a one day problem but an issue on all the three days we stayed there:-(. I also believe there was black fungus on the ceiling! I just wonder how this property has gotten a 4 star rating..

This property is located close to a good number of restaurants, and the hotel rooms were alright (at first glance!) .. But when we settled in for the night, we realized that there were bed bugs!! Could not sleep the whole night:-(.. The next day was yet another surprise.. There was no hot water in the bath and we had to manage with cold water instead. And this was not a one day problem but an issue on all the three days we stayed there:-(. I also believe there was black fungus on the ceiling! I just wonder how this property has gotten a 4 star rating..

10

Jazmin

29 de nov. de 2025

·

A estadia foi de 1 noite

Nice hotel, clean, staff was very nice and helpful.

Nice hotel, clean, staff was very nice and helpful.

10

Muhammad Atif

27 de jan. de 2025

·

A estadia foi de 1 noite

Nice clean hotel. good location

Nice clean hotel. good location

10

Ricardo

22 de mar. de 2024

·

A estadia foi de 1 noite

El personal de recepcion muy amables y atentos, el hotel muy limpio

El personal de recepcion muy amables y atentos, el hotel muy limpio

8

younhee

27 de set. de 2024

·

A estadia foi de 1 noite

En la habitacion huele a hongos por humedad.

En la habitacion huele a hongos por humedad.

10

Claudia Estefania

21 de out. de 2024

·

A estadia foi de 1 noite

El hotel está limpio y el personal es amistoso, el desayuno es bueno, sin embargo hay partes con humedad y mal olor por tema de problemas con tuberías sobre todo en zonas comunes

El hotel está limpio y el personal es amistoso, el desayuno es bueno, sin embargo hay partes con humedad y mal olor por tema de problemas con tuberías sobre todo en zonas comunes

8

Dror

26 de fev. de 2026

·

A estadia foi de 2 noites

Room was nice big and clean

Room was nice big and clean

4

RUSLAN

5 de dez. de 2024

·

A estadia foi de 3 noites

Terrible smell in the room, bathroom facility leaking, wet linen, insects

Terrible smell in the room, bathroom facility leaking, wet linen, insects

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos e geralmente confortáveis, embora vários notem paredes finas e ruído da rua ou dos vizinhos. Problemas recorrentes incluem ar condicionado com mau funcionamento ou barulhento, cheiro de mofo e problemas de encanamento, como portas de chuveiro fracas ou vasos sanitários difíceis de dar descarga.

Avaliações dos hóspedes relacionadas

6

Richard

24 de fev. de 2024

·

A estadia foi de 2 noites

This is a definitely not a 4-star hotel, 3-star at best. The room was adequate but noisy, I could hear the room talking next door so very thin walls.

This is a definitely not a 4-star hotel, 3-star at best. The room was adequate but noisy, I could hear the room talking next door so very thin walls.

10

JOSE RAMON

9 de fev. de 2025

·

A estadia foi de 2 noites

El cuarto de junto tenia gente hablando y se escuchaba comoletamente como si estuvieran en mi cuarto. Tuve que encender la tv para bloquear el ruido de los vecinos.

El cuarto de junto tenia gente hablando y se escuchaba comoletamente como si estuvieran en mi cuarto. Tuve que encender la tv para bloquear el ruido de los vecinos.

8

Katherine

15 de jul. de 2024

·

A estadia foi de 1 noite

Rooms were nice and bed was comfortable. Smelled musty though. Staff were friendly but check in was slow. I thought breakfast would have more options. Place was clean. I would stay again

Rooms were nice and bed was comfortable. Smelled musty though. Staff were friendly but check in was slow. I thought breakfast would have more options. Place was clean. I would stay again

2

Saisuma

9 de mar. de 2024

·

We stayed there for 2 nights and felt very inconvenient. When we informed the reception, a person came after so long checked something (didn’t solve the issue), said he would come back in 5 min but never came back. It was very hot and couldn’t sleep the entire night. We were shifted to another room the next day because of that but it was really disappointing.

We stayed there for 2 nights and felt very inconvenient. When we informed the reception, a person came after so long checked something (didn’t solve the issue), said he would come back in 5 min but never came back. It was very hot and couldn’t sleep the entire night. We were shifted to another room the next day because of that but it was really disappointing.

6

Costin

21 de jan. de 2025

·

A estadia foi de 4 noites

Unable to extend late check out. They dont seen to even try. Have to request a room change. The first room, toilet did not flush, window will not close it was loud traffix all night. The next morning had a room change.

Unable to extend late check out. They dont seen to even try. Have to request a room change. The first room, toilet did not flush, window will not close it was loud traffix all night. The next morning had a room change.

6

Raj

20 de dez. de 2023

·

A estadia foi de 4 noites

Hotel is lovely, only downside is walls between rooms are very thin. Also the toilets are hard to flush but I believe this is a local area rather than a hotel issue.

Hotel is lovely, only downside is walls between rooms are very thin. Also the toilets are hard to flush but I believe this is a local area rather than a hotel issue.

8

Gregory

14 de ago. de 2024

·

A estadia foi de 3 noites

Overall, we liked the property as it was conveniently located near a very large mall, breakfast was good, the king size bed was comfortable, and the price was a good value. However, we needed to fill a bucket of water and dump it into the toilet to get it to flush properly. The front desk staff told us that all of the toilets in the hotel are that way. So, we used one of the waste baskets as a water bucket! Also, the in-room safe would not work.

Overall, we liked the property as it was conveniently located near a very large mall, breakfast was good, the king size bed was comfortable, and the price was a good value. However, we needed to fill a bucket of water and dump it into the toilet to get it to flush properly. The front desk staff told us that all of the toilets in the hotel are that way. So, we used one of the waste baskets as a water bucket! Also, the in-room safe would not work.

6

Andrea

17 de jul. de 2025

·

A estadia foi de 2 noites

The rooms were musty stinky. Bed was comfortable and pillows are soft. Staff was nice. Good for a few days.

The rooms were musty stinky. Bed was comfortable and pillows are soft. Staff was nice. Good for a few days.

8

Almaquio

2 de dez. de 2023

·

A estadia foi de 1 noite

El hotel es bueno en razón de el costo, lo malo es que el cuarto que me asignaron tenía descompuesto el aire acondicionado y tenía uno móvil (pingüino) y en la noche se calló el conducto que arroja el aire caliente y la habitación parecía un sauna.

El hotel es bueno en razón de el costo, lo malo es que el cuarto que me asignaron tenía descompuesto el aire acondicionado y tenía uno móvil (pingüino) y en la noche se calló el conducto que arroja el aire caliente y la habitación parecía un sauna.

6

Victor

15 de mar. de 2024

·

A estadia foi de 1 noite

Amazing staff but facilities are dated and room was noisy. Our room looked like recently renovated but AC was through a noisy portable unit. For a brand name hotel we were expecting a more standardized facilities.

Amazing staff but facilities are dated and room was noisy. Our room looked like recently renovated but AC was through a noisy portable unit. For a brand name hotel we were expecting a more standardized facilities.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Os funcionários são frequentemente elogiados por serem simpáticos e prestativos, incluindo a equipe de limpeza e a recepção. No entanto, o check-in pode ser lento ou desorganizado, com disputas ocasionais sobre reservas ou cobranças extras e comunicação deficiente durante manutenções ou falhas no ar condicionado.

Avaliações dos hóspedes relacionadas

10

Genelle

22 de nov. de 2024

·

A estadia foi de 3 noites

The customer service was phenomenal the guest services was awesome the hospitality the love the manners,those people were very nicevall of them i highly recommend them and the place.

The customer service was phenomenal the guest services was awesome the hospitality the love the manners,those people were very nicevall of them i highly recommend them and the place.

8

Damian

20 de jul. de 2025

·

A estadia foi de 2 noites

Sebastian at front desk was Excellent. Great customer services.

Sebastian at front desk was Excellent. Great customer services.

2

nabil

21 de abr. de 2024

·

A estadia foi de 1 noite

Cuando compré la habitación en EXPEDIA, elegí la que claramente marcaba capacidad para 4 personas (habitación con 2 camas Queen) a la hora del check-in llegamos 3 huéspedes para alojarnos y el Staff del hotel no lo permitió. nos dijo que la habitaciones eran únicamente para 2 personas y de manera grosera hizo que pagáramos 600 pesos mas por lo que ellos consideraban una persona extra. Les enseñamos la reservación y se ve que claramente el wyndham garden inn de Cancún tiene publicadas habitaciones de 4 huéspedes en EXPEDIA y el hotel no lo respetó. Pésimo servicio al cliente de parte del hotel y mal por EXPEDIA que no obliga a los hoteles a respetar lo que publican en su plataforma

Cuando compré la habitación en EXPEDIA, elegí la que claramente marcaba capacidad para 4 personas (habitación con 2 camas Queen) a la hora del check-in llegamos 3 huéspedes para alojarnos y el Staff del hotel no lo permitió. nos dijo que la habitaciones eran únicamente para 2 personas y de manera grosera hizo que pagáramos 600 pesos mas por lo que ellos consideraban una persona extra. Les enseñamos la reservación y se ve que claramente el wyndham garden inn de Cancún tiene publicadas habitaciones de 4 huéspedes en EXPEDIA y el hotel no lo respetó. Pésimo servicio al cliente de parte del hotel y mal por EXPEDIA que no obliga a los hoteles a respetar lo que publican en su plataforma

2

Ximena

29 de set. de 2025

·

A estadia foi de 1 noite

Got reservation with Expedia. Waited an hour then came to the hotel , front desk says she doesn’t have my name on the system and had to wait 30 mins for my room

Got reservation with Expedia. Waited an hour then came to the hotel , front desk says she doesn’t have my name on the system and had to wait 30 mins for my room

10

Jose Luis

20 de mar. de 2024

·

A estadia foi de 2 noites

Inició regular pues la señorita de la recepción inicialmente no nos otorgó los beneficios de socios silver, pero más tarde otro joven de recepción muy amable lo checó con el gerente y nos otorgaron todo. La habitación limpia, espaciosa, las camas muy cómodas, el baño muy amplio y funcional, el hotel es tranquilo y se puede descansar muy bien. Lo mejor fue la atención del personal del restaurante! Extraordinariamente amables, muy bien!!! Solicitamos y nos otorgaron late check out a pesar de que el hotel tenía una ocupación alta. Opción muy recomendable.

Inició regular pues la señorita de la recepción inicialmente no nos otorgó los beneficios de socios silver, pero más tarde otro joven de recepción muy amable lo checó con el gerente y nos otorgaron todo. La habitación limpia, espaciosa, las camas muy cómodas, el baño muy amplio y funcional, el hotel es tranquilo y se puede descansar muy bien. Lo mejor fue la atención del personal del restaurante! Extraordinariamente amables, muy bien!!! Solicitamos y nos otorgaron late check out a pesar de que el hotel tenía una ocupación alta. Opción muy recomendable.

2

cindia

21 de abr. de 2024

·

A estadia foi de 1 noite

Al llegar nos recibió un joven muy amable que nos ayudó con nuestras maletas, cabe mencionar que éramos 5 amigas. Llegamos a recepción y JOSEPH nos atendió, de entrada se confundía constantemente con las reservas, a mi amiga le check in por dos huéspedes cuando en realidad era por tres, mi reserva estuvo bien hecha pero su pésima atención, posteriormente empieza a discutir que estaba mal hecha la reserva de mi amiga, pedimos ayuda a VERONICA pero fue lo mismo, atención nula y nos regañó. Al final tuvimos que pagar la persona extra cuando ya estaba reservada por expedia, pero no lo hicieron válido. La experiencia pésima, eso sumándole a que: dos focos fundidos en la habitación, filtraciones de agua en la recepción, la cortina le entra toda la claridad y a las 6 am ya estás lampareada sin descanso alguno. NO RECOMENDABLE. Pero aún más, por la atención tan pésima de JOSEPH Y VERONICA.

Al llegar nos recibió un joven muy amable que nos ayudó con nuestras maletas, cabe mencionar que éramos 5 amigas. Llegamos a recepción y JOSEPH nos atendió, de entrada se confundía constantemente con las reservas, a mi amiga le check in por dos huéspedes cuando en realidad era por tres, mi reserva estuvo bien hecha pero su pésima atención, posteriormente empieza a discutir que estaba mal hecha la reserva de mi amiga, pedimos ayuda a VERONICA pero fue lo mismo, atención nula y nos regañó. Al final tuvimos que pagar la persona extra cuando ya estaba reservada por expedia, pero no lo hicieron válido. La experiencia pésima, eso sumándole a que: dos focos fundidos en la habitación, filtraciones de agua en la recepción, la cortina le entra toda la claridad y a las 6 am ya estás lampareada sin descanso alguno. NO RECOMENDABLE. Pero aún más, por la atención tan pésima de JOSEPH Y VERONICA.

10

Andreas

30 de jan. de 2025

·

A estadia foi de 2 noites

The hotel is close to downtown and a good location to start trips to Chichen Itza, etc. The staff was very helpful when I forgot some clothes in my room, especially Ofelia from housekeeping and Edgar from the front desk helped me to get my clothes back. Many many thanks to you both.

The hotel is close to downtown and a good location to start trips to Chichen Itza, etc. The staff was very helpful when I forgot some clothes in my room, especially Ofelia from housekeeping and Edgar from the front desk helped me to get my clothes back. Many many thanks to you both.

6

Lisa

18 de mar. de 2023

·

A estadia foi de 1 noite

I arrived with my extended family and friends, including children to check in around 10pm, it was about an hr before we got our room…the hotel was not checking in any one and we just stood in line with no communication as to what or why no one was being checked in. Eventually another group’s tour guide advised us there was a leak and problems with the air conditioning so the hotel was not going to check us in, potentially we might be moved to another hotel, but again no communication from the hotel. Honestly I found it a frightful experience as our cab had long gone and I didn’t know if I needed to find another hotel and scared to travel with children so late in downtown Cancun. Really just a simple explanation from the hotel, to assure us that we will be looked after would have been sufficient. It seems just randomly we were checked in to our booked room, but no air conditioning, but that didn’t bother me, just wanted to be in a room safe and sound with my family. Although the rooms were nice and breakfast was good, the overall stressful experience from the checking left a mark.

I arrived with my extended family and friends, including children to check in around 10pm, it was about an hr before we got our room…the hotel was not checking in any one and we just stood in line with no communication as to what or why no one was being checked in. Eventually another group’s tour guide advised us there was a leak and problems with the air conditioning so the hotel was not going to check us in, potentially we might be moved to another hotel, but again no communication from the hotel. Honestly I found it a frightful experience as our cab had long gone and I didn’t know if I needed to find another hotel and scared to travel with children so late in downtown Cancun. Really just a simple explanation from the hotel, to assure us that we will be looked after would have been sufficient. It seems just randomly we were checked in to our booked room, but no air conditioning, but that didn’t bother me, just wanted to be in a room safe and sound with my family. Although the rooms were nice and breakfast was good, the overall stressful experience from the checking left a mark.

2

Jason

9 de mar. de 2023

·

A estadia foi de 1 noite

I am appalled with the check-in service tonight. It took us an hour to check in and there was no announcement as to why. Finally received our key went up to the room only to find the room 28° and air conditioning non-functioning. I called the front desk and they told me to hold on and hung up. We cannot stay here with this temperature. This was a terrible start to a vacation we hoped to very much enjoy. There is no way I can recommend this hotel to anybody. I will be demanding for a full refund immediately.

I am appalled with the check-in service tonight. It took us an hour to check in and there was no announcement as to why. Finally received our key went up to the room only to find the room 28° and air conditioning non-functioning. I called the front desk and they told me to hold on and hung up. We cannot stay here with this temperature. This was a terrible start to a vacation we hoped to very much enjoy. There is no way I can recommend this hotel to anybody. I will be demanding for a full refund immediately.

8

Mark

21 de fev. de 2025

·

A estadia foi de 16 noites

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central no centro, perto de shoppings, lojas de conveniência e transporte, como ônibus ADO, ideal para passeios e estadias curtas. Alguns hóspedes sentiram que a área imediata era menos atraente ou não ideal para caminhar à noite.

Avaliações dos hóspedes relacionadas

8

Aidee

18 de ago. de 2025

·

A estadia foi de 3 noites

Excelente ubicación y buen servicio

Excelente ubicación y buen servicio

10

Jorge Isaac

15 de dez. de 2022

·

A estadia foi de 19.340 noites

Cerca de la plaza América transporte saliendo del hotel muchos lugares para comer casino cerca

Cerca de la plaza América transporte saliendo del hotel muchos lugares para comer casino cerca

4

Nora

13 de jun. de 2023

·

A estadia foi de 3 noites

Ir was a city view room there was no city view it was street under construction with heavy equipment didnt feel safe to walk outside around yhere was nothing to walk too it sure wasnt downtown or even close to hotel zone very disappointed

Ir was a city view room there was no city view it was street under construction with heavy equipment didnt feel safe to walk outside around yhere was nothing to walk too it sure wasnt downtown or even close to hotel zone very disappointed

8

Michael Urban

25 de jun. de 2025

·

A estadia foi de 2 noites

A good place to stay with a nice balance between price and quality Breakfast was OK but not in any way lavish Location was good not too far from the beach and the airport

A good place to stay with a nice balance between price and quality Breakfast was OK but not in any way lavish Location was good not too far from the beach and the airport

8

Michael

31 de dez. de 2022

·

A estadia foi de 1 noite

Property is clean and in a good location

Property is clean and in a good location

10

Jorge

23 de fev. de 2023

·

A estadia foi de 4 noites

Great place to stay close to downtown walking distance, public transportation outside a hotel ADO BUS Station to airport 20 minutes walk or less

Great place to stay close to downtown walking distance, public transportation outside a hotel ADO BUS Station to airport 20 minutes walk or less

10

Jane

23 de jan. de 2023

·

A estadia foi de 2 noites

Near shopping and bus station

Near shopping and bus station

10

Thomas

28 de jan. de 2025

·

A estadia foi de 7 noites

Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.

Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.

8

Mark

21 de fev. de 2025

·

A estadia foi de 16 noites

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍

6

Darlene

11 de jun. de 2024

·

A estadia foi de 1 noite

Place looks and smells run down. Nothing like the pictures. The location is ohhhh Kay. I wouldn’t walk around at night.

Place looks and smells run down. Nothing like the pictures. The location is ohhhh Kay. I wouldn’t walk around at night.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O feedback sobre o café da manhã é inconsistente, variando de abundante e saboroso a básico ou pouco apetitoso, e pode terminar cedo. As experiências no restaurante e no serviço de quarto variam, com relatos de serviço lento ou opções limitadas.

Avaliações dos hóspedes relacionadas

10

Chetan

18 de jan. de 2023

·

A estadia foi de 19.374 noites

Property was very clean and beds were comfortable. Check in was easy and fast.. breakfast was nice with different varieties.. we paid little extra for breakfast but was worth it. Water temperature was warm only on first day, but maintenance was able to raise temperature. Overall very nice stay!!

Property was very clean and beds were comfortable. Check in was easy and fast.. breakfast was nice with different varieties.. we paid little extra for breakfast but was worth it. Water temperature was warm only on first day, but maintenance was able to raise temperature. Overall very nice stay!!

6

Donna

9 de dez. de 2024

·

A estadia foi de 5 noites

This hotel is fine for a night or two. You can walk to restaurants and nearest shopping mall. The breakfast is very basic and room service seems to come from outside the hotel and only worked once - second time no food arrived.

This hotel is fine for a night or two. You can walk to restaurants and nearest shopping mall. The breakfast is very basic and room service seems to come from outside the hotel and only worked once - second time no food arrived.

8

marcelo t

1 de ago. de 2025

·

A estadia foi de 3 noites

Bom hotel para quem for fazer passeios o dia todo. Ficamos nos dias em que tínhamos passeios. Excelente para dormir. Café achei fraco para os padrões brasileiros. Foge do padrão whyndham. Tem 2 opções de compras bem perto. Oxxo e 7eleven na mesma quadra. O hotel é base para saídas dos passeios.

Bom hotel para quem for fazer passeios o dia todo. Ficamos nos dias em que tínhamos passeios. Excelente para dormir. Café achei fraco para os padrões brasileiros. Foge do padrão whyndham. Tem 2 opções de compras bem perto. Oxxo e 7eleven na mesma quadra. O hotel é base para saídas dos passeios.

6

Veronica

23 de out. de 2025

·

A estadia foi de 5 noites

Todos los días que estuve hospedada encontraba platos sucios en el buffet

Todos los días que estuve hospedada encontraba platos sucios en el buffet

10

miguel

13 de ago. de 2025

·

A estadia foi de 1 noite

Magnífica atención Las habitaciones limpias Buen servicio de desayuno

Magnífica atención Las habitaciones limpias Buen servicio de desayuno

4

Mario

19 de jul. de 2025

·

A estadia foi de 3 noites

wc not working. door notworking. For 3 nights. poor breakfast

wc not working. door notworking. For 3 nights. poor breakfast

10

Sugey

21 de ago. de 2024

·

A estadia foi de 3 noites

Muy bueno los desayunos muy rico

Muy bueno los desayunos muy rico

8

Houshang

20 de ago. de 2024

·

A estadia foi de 1 noite

The staff are friendly. Hotel is good. The room was clean. The bathroom area need upgrade. The breakfast was great.

The staff are friendly. Hotel is good. The room was clean. The bathroom area need upgrade. The breakfast was great.

10

Christopher

20 de mai. de 2024

·

A estadia foi de 1 noite

Fabulous.. perfect. Great location . Great breakfast. Friendly staff ! Room clean. We will be back!

Fabulous.. perfect. Great location . Great breakfast. Friendly staff ! Room clean. We will be back!

10

JULIO CESAR

27 de out. de 2023

·

A estadia foi de 5 noites

Excelente hotel, muy bien ubicado y comunicado, con un desayuno muy completo, cada día cambia la variedad de platillos y con una atención del personal muy buena

Excelente hotel, muy bien ubicado y comunicado, con un desayuno muy completo, cada día cambia la variedad de platillos y con una atención del personal muy buena

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

GERALDO

há 3 semanas

·

A estadia foi de 1 noite

Quarto limpo. Bom café da manhã

Quarto limpo. Bom café da manhã

10

Guilherme

9 de mai. de 2026

·

A estadia foi de 5 noites

Ótimo hotel, com uma excelente localização

Ótimo hotel, com uma excelente localização

10

marcia

2 de mai. de 2026

·

A estadia foi de 2 noites

Satisfeita! Tudo conforme anunciaram!

Satisfeita! Tudo conforme anunciaram!

8

Mariana

12 de abr. de 2026

·

A estadia foi de 4 noites

Há poucas opções no café da manhã e ele é típico mexicano. O AC, cama e chuveiros são bons e é perto de um Oxxo e 7 eleven, o que permite fazer compras para o café se necessário

Há poucas opções no café da manhã e ele é típico mexicano. O AC, cama e chuveiros são bons e é perto de um Oxxo e 7 eleven, o que permite fazer compras para o café se necessário

8

marcelo t

1 de ago. de 2025

·

A estadia foi de 3 noites

Bom hotel para quem for fazer passeios o dia todo. Ficamos nos dias em que tínhamos passeios. Excelente para dormir. Café achei fraco para os padrões brasileiros. Foge do padrão whyndham. Tem 2 opções de compras bem perto. Oxxo e 7eleven na mesma quadra. O hotel é base para saídas dos passeios.

Bom hotel para quem for fazer passeios o dia todo. Ficamos nos dias em que tínhamos passeios. Excelente para dormir. Café achei fraco para os padrões brasileiros. Foge do padrão whyndham. Tem 2 opções de compras bem perto. Oxxo e 7eleven na mesma quadra. O hotel é base para saídas dos passeios.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $83	18 $73	19 $72
20 $73	21 $75	22 $78	23 $78	24 $78	25 $76	26 $75
27 $74	28 $75	29 $84	30 $78

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e sistema de segurança.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Count on Us (Wyndham).

A piscina está aberta das 8:00 às 22:00.
O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 11 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
Apenas é permitido o acesso aos quartos a clientes registados.
Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.

Tarifa de pequeno-almoço buffet: 266 MXN por adulto e 206 MXN por criança (valores aproximados)
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.