Name: Silver Fern Rotorua Suites & Spa
Address: 326 Fenton Street, Rotorua, Region Bay of Plenty, NZ
Price range: 86 $–269 $ per night
Rating: 8.83

Was Gäste sagen

In den Bewertungen zum Silver Fern Rotorua Suites & Spa loben Gäste häufig das freundliche und hilfsbereite Personal, die geräumigen Zimmer, die bequemen Betten und die Whirlpools in den Zimmern sowie die bequemen Parkmöglichkeiten und die günstige Lage für die Erkundung von Rotorua mit dem Auto.

Allerdings bemängeln viele die veraltete Einrichtung und wiederkehrende Probleme bei der Instandhaltung oder Sauberkeit, wie Schimmel, abblätternde Farbe, feuchte Vorhänge und abgenutzte Möbel. Einige berichteten von Straßen- oder Sanitärgeräuschen, gelegentlichen Schwefelgerüchen aus nahegelegenen Geothermalgebieten und gelegentlichen Problemen mit dem WLAN oder begrenzten Öffnungszeiten der Rezeption. Insgesamt können Sie komfortable, geräumige Suiten mit freundlichem Service erwarten, jedoch nicht mit modernem Glanz.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Zu den praktischen Annehmlichkeiten gehören Parkplätze vor Ort, Wäschemöglichkeiten und ein Spa-/Massageservice; viele Suiten verfügen über einen Whirlpool. Einige Gäste fanden die Bezeichnung „privater Pool“ irreführend und bemängelten veraltete Einrichtungen und das Fehlen eines Aufzugs.

Ähnliche Gästebewertungen

10

Karen

1. Apr. 2024

·

Aufenthalt für 3 Nächte

The staff here is excellent, helpful and friendly. The room was large and the kitchenette had what we needed. We also had a private hot tub on our patio, enclosed and private. After a long day of hiking, the hot tub was a real treat! We appreciated the laundry facilities as well (free wash, $3 dry). They are located mainly in an area with other hotels, there aren’t restaurants close by. They do have a Spa on site also, but we did not use the services but prices seemed reasonable, we just didn’t have time. We would stay here again for sure.

10

HAOYANG

9. Nov. 2025

·

Aufenthalt für eine Nacht

Very very great! Amazing space to stay. Staff friendly and easy to park free! Room is great but no lift if U are in 1st floor.

8

Rita

17. Feb. 2026

·

Aufenthalt für 2 Nächte

Staff really friendly and helpful. Had a laundry room which was easy to use too.

6

Raymond

16. Feb. 2025

·

Aufenthalt für 2 Nächte

The facility advertises private pools for suites. This is misleading, there are jetted tubs in the suites, there aren’t any pools in this facility

8

Cornelio

17. Sept. 2025

·

Aufenthalt für eine Nacht

What a relaxing stay for a night after a long drive from Hobitton tour, straight to a hot spa inside the room, it’s a bonus

10

Daniel

14. Nov. 2025

·

Aufenthalt für 4 Nächte

Fantastic stay. I highly recommend it. Definitely have a massage

10

Cherie

4. Nov. 2024

·

Aufenthalt für eine Nacht

We loved the Spa pool. The guy showed us to the room and I should of got him to turn the TV on the channels. This happens in every motel we go to - or is it just us that not use to complicated technology....lol. We couldn't get the TV to work, but that was "okay" as we were tired and slept. I did ring 0 but was out of hours and left a message—never mind. All in all, we loved the room - spa room could do with abit of a wash down though.

10

Samantha

24. Juni 2025

·

Aufenthalt für eine Nacht

We loved our stay in the family suite. It was a good size for our family of 4, with a bedroom where we could pop the kids to bed and we slept on the larger bed in the lounge. Had a good kitchenette, a large bathroom and a private jetted spa bath outside. Located on Fenton street is a great location as its oretty close to town but far enough away that it isnt noisy. We would definitely stay here again.

10

Paul

3. Aug. 2023

·

Aufenthalt für eine Nacht

Fantastic room with assigned parking right outside the room. Super friendly and helpful staff.

8

Putiputi

18. Sept. 2025

·

Aufenthalt für 3 Nächte

Spa tub in Executive Suite was great. Tub held the heat well. High step into tub may be challenging & slippery for older adults. Room had everything I wanted.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Das Feedback zur Sauberkeit ist gemischt: Viele beschreiben die Zimmer als sauber oder makellos, während andere Schimmel, Mehltau, Flecken, feuchte Vorhänge und allgemeine Abnutzungserscheinungen in Badezimmern und Teppichen berichten. Die Reinigung und Belüftung scheinen je nach Zimmer unterschiedlich zu sein.

Ähnliche Gästebewertungen

10

Tricia

30. Mai 2024

·

Aufenthalt für eine Nacht

Another great stay. Meticulously clean unit. Only complaint - cleaning had gone overboard with the bleach and the whole unit was overpowered with the smell. Burning my nostrils and eyes. Had to leave doors open to clear the air for several hours.

8

Ann

2. Nov. 2025

·

Aufenthalt für 2 Nächte

We enjoyed our stay. It was a good sized room with comfortable bed and bedding. The room offered a small kitchenette with basic equipment for small meals. The furniture was a little tired. The bathroom was large with plenty of hot water and good towels. Our bathroom had noticeable hair on the floor when we arrived. The spa was large and inviting.

4

Alex

6. Jan. 2026

·

Aufenthalt für 2 Nächte

Booked the "private pool" room, which isn't really a pool. Listing also says a patio area is included, this is not true at least not for this room. Bathroom in dire need of updating- quite a bit of rust and mould throughout and ceiling paint peeling off in the room as well.

6

Rebecca

28. Nov. 2025

·

Aufenthalt für 2 Nächte

Our room did not match up with what we saw online, I don't think it has been updated as recently. Room and bed was the best part, bathroom was outdated but clean.

6

Bruce

30. Nov. 2025

·

Aufenthalt für 2 Nächte

Room was over priced and requires updating Mold was on the grout in the shower, carpet very old and dirty. No private pool as per the description just an old spa tub You should think of other options due to the price

4

Kevin

26. Feb. 2024

·

Aufenthalt für eine Nacht

Really sad. Has been a great motel but now past its use by date. Unit had a fan in the bedroom that obviously had not been maintained & the blades were knocking against the connections & the couch well past use by date. We raised these with reception straight after check in & they were really nice offered to change units BUT one unit had a fridge with visible rust & the other one really bad shower bath unit so elected to stay where we were. Bad choice we had not checked the bathroom - shower had black mould in it & ceiling was on its way down - not connected at the edges with black mould growing. Obviously been like that for a long time. All the bathroom units looked like they were the originals & showing their age. Went to bed & the sheets were a size too small & would not tuck in. Reception staff nice & said they would get their team to look at things but very obviously if they do they elect to do nothing about the issues but still want to charge top $. Our advice check out the unit before you stay. We saw 3 units all below par. Make you wonder if the reviews are the real deal.

6

Shubham

25. Okt. 2024

·

Aufenthalt für eine Nacht

The staff is just great. No question about their hospitality. The only downside was black mould in room.

6

Sally

26. Feb. 2026

·

Aufenthalt für 3 Nächte

Staff was fantastic and location was very good. Room was a little run down, no exhaust fan for shower caused some mildew.

2

Daryaneh

26. Jan. 2026

·

Aufenthalt für 2 Nächte

I struggle to understand how there are any positive reviews for this place. The room that I was placed in had a smelly, likely moldy carpet, uncleaned curtains and bed covering, peeling paint on the ceiling above the bed, and rusted fixtures. When I brought up safety concerns about mold and peeling paint, I was told that the smell was from outside (but I could clearly smell the difference between the sulfuric air and the seemingly moldy carpet) and that the peeling paint would be cleaned if it fell on me (meaning after my health was even more compromised). The bedsheets and towels had yellow stains that the management claimed were not stains as we were both staring right at them. When I asked to leave and be refunded the rest of my stay, I was "upgraded" to a room with all the same issues except that the ceiling was stained instead of plagued by peeling paint. The staff left a window open in the bathroom and I came back to hundreds of bugs, meaning that the bathroom remained unavailable for use. This place is decrepit and dirty and run by staff that will gaslight you when you bring up concerns. I cannot recommend less that anyone stay here.

2

Jiunn-Shyong

26. Nov. 2025

·

Aufenthalt für eine Nacht

設施老舊，燈光昏暗，房間清潔度不足

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind im Allgemeinen geräumig und komfortabel, und viele bieten Whirlpools im Zimmer und eine einfache Küchenzeile. Einige bemängeln die veraltete Einrichtung und die Abnutzung, gelegentliche Geräusche (Straßenlärm oder Rohre), muffige Gerüche oder Insekten sowie gelegentliche Probleme mit dem WLAN.

Ähnliche Gästebewertungen

6

Jennifer

1. Jan. 2025

·

Aufenthalt für eine Nacht

We stayed just a night and the rooms were absolutely fine for that. Lighting inside them could have been better, and there were a few mosquitoes

8

Lisa

29. Apr. 2025

·

Aufenthalt für 3 Nächte

I chose this property for the spa bath situated in the bedroom. I liked the idea of this quirky feature and we certainly made the most of it, having a soak every day of our stay, which was very relaxing. The bath was lovely and big, though it was a little worn and the jets weren't very powerful. My main disappointment with this property was the thin walls. We unfortunately had particulary noisy neighbours and the sound travelled straight through. Overall our stay was pretty comfortable, we enjoyed the spa bath and the owner was very friendly.

10

Nick

12. Okt. 2025

·

Aufenthalt für 2 Nächte

Very spacious 3 bedroom suite worked well for family. Good location. Nice full sized kitchen.

8

Ann

2. Nov. 2025

·

Aufenthalt für 2 Nächte

We enjoyed our stay. It was a good sized room with comfortable bed and bedding. The room offered a small kitchenette with basic equipment for small meals. The furniture was a little tired. The bathroom was large with plenty of hot water and good towels. Our bathroom had noticeable hair on the floor when we arrived. The spa was large and inviting.

6

Jane

2. Aug. 2025

·

Aufenthalt für eine Nacht

The noise from water pipes coming from other units

10

Consuelo

13. Juli 2024

·

Aufenthalt für 2 Nächte

The property is dated, but quite comfortable. Dated as in the furniture and decor aren’t brand new but this doesn’t take away from the comfort of the bed and rooms. The staff were super helpful and nice and the rooms are very clean. The bed was just comfortable and the in-room spa was a perfect way to end the day.

10

Barbara

13. Nov. 2025

·

Aufenthalt für 2 Nächte

Spacious, clean, and a surprise hot tub in the room. Plenty of other seating and a very cozy blanket to cuddle up in.

8

rebecca

16. März 2023

·

Aufenthalt für 3 Nächte

Easy check in, friendly and helpful staff, comfortable beds and hot tub are well appreciated. The negatives are spotty Wi-Fi and it’s tiny kitchenette.

6

Raenelle

3. Aug. 2025

·

Aufenthalt für 3 Nächte

Staff was super friendly but the rooms were dated and musty. There were ants in places. Personal spa didn’t look appealing. Rooms could use a sever upgrade and makeover.

8

Putiputi

18. Sept. 2025

·

Aufenthalt für 3 Nächte

Spa tub in Executive Suite was great. Tub held the heat well. High step into tub may be challenging & slippery for older adults. Room had everything I wanted.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service wird häufig als freundlich, einladend und zuvorkommend gelobt, wobei sich das Personal oft sehr bemüht. Einige Gäste hatten Probleme wie langsamen oder fehlerhaften Check-in, begrenzte Öffnungszeiten der Rezeption, Streitigkeiten über die Rechnung oder unhilfreiche Antworten.

Ähnliche Gästebewertungen

10

Lisa-Jane

9. Dez. 2024

·

Aufenthalt für eine Nacht

Absolutely awesome place and the service and staff were amazing

10

Robert

24. Jan. 2025

·

Aufenthalt für eine Nacht

Fantastic, Helen the manager was great. Helen went above and beyond our expectation’s Having us feel welcomed even though we arrived later than expected, past regular office hours. The room was clean and spacious and quiet for a good nights sleep. Thank you again Helen for your thoughtfulness.

8

Warren

18. Nov. 2024

·

Aufenthalt für eine Nacht

Pleasant stay. Lovely staff and a free upgraded room was appreciated. Would stay here again :)

6

Hyunmi

24. März 2024

·

Aufenthalt für 2 Nächte

Located conveniently. It took about 30 minutes to check in because the room was not ready even after 2:30 pm. Even though they knew I was wrongly charged more than should be (about $20) they would not correct it or wave it for the cost ($20) of a baby cot, which I had to pay it there as an extra. The 2 bedroom was way smaller than on their ads., dark, smelly, and dated. Definitely an over-priced accommodation and not going back.

10

Lekh

1. Jan. 2025

·

Aufenthalt für 3 Nächte

Excellent staff. Drove on Xmas eve to provide us with towels. Other staff also very helpful and friendly. Very happy with the property, location and people taking care of the hotel.

10

Ken

28. Juni 2025

·

Aufenthalt für eine Nacht

Reception service was great

8

Bridget

8. Feb. 2026

·

Aufenthalt für 2 Nächte

Friendly staff.

10

KAREN

21. Aug. 2024

·

Aufenthalt für eine Nacht

receptionist was amazing, gave such detail definitely would recommend this complex.

2

Daryaneh

26. Jan. 2026

·

Aufenthalt für 2 Nächte

I struggle to understand how there are any positive reviews for this place. The room that I was placed in had a smelly, likely moldy carpet, uncleaned curtains and bed covering, peeling paint on the ceiling above the bed, and rusted fixtures. When I brought up safety concerns about mold and peeling paint, I was told that the smell was from outside (but I could clearly smell the difference between the sulfuric air and the seemingly moldy carpet) and that the peeling paint would be cleaned if it fell on me (meaning after my health was even more compromised). The bedsheets and towels had yellow stains that the management claimed were not stains as we were both staring right at them. When I asked to leave and be refunded the rest of my stay, I was "upgraded" to a room with all the same issues except that the ceiling was stained instead of plagued by peeling paint. The staff left a window open in the bathroom and I came back to hundreds of bugs, meaning that the bathroom remained unavailable for use. This place is decrepit and dirty and run by staff that will gaslight you when you bring up concerns. I cannot recommend less that anyone stay here.

10

Dick

11. Jan. 2025

·

Aufenthalt für 2 Nächte

We very much enjoyed our stay here. The staff was incredibly accommodating of us and our needs, especially Antony, who helped us coordinate our late check-in and ensured us a large parking spot for our 12-seater van. Everyone we interacted with was so friendly and helpful, and made our trip smooth, comfortable, and personal. The rooms themselves were spacious and comfortable, and we appreciated the private spas in each room. This was a great stay!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Die Lage ist günstig, um die Sehenswürdigkeiten von Rotorua mit dem Auto zu erreichen, und bietet eine kurze Fahrt oder einen längeren Spaziergang zu Restaurants. Einige erwähnen Schwefelgerüche von nahegelegenen Geothermiegebieten und gelegentlichen Straßenlärm, obwohl viele es insgesamt ruhig fanden.

Ähnliche Gästebewertungen

10

Allan Peter

6. Dez. 2024

·

Aufenthalt für 2 Nächte

Clean spacious room, quiet neighborhood, convenient access to downtown and attractions.

8

Annette

28. März 2025

·

Aufenthalt für 2 Nächte

Good location

6

Bryce

26. Dez. 2023

·

Aufenthalt für 2 Nächte

A nice motel close to downtown. It was about a 20 minute walk to the downtown area. It did smell pretty strongly of sulfur, but that's just because it's close to the hot pools. The indoor hot tub was fun.

10

Ann

20. Jan. 2025

·

Aufenthalt für 3 Nächte

Very centrally located - great place to stay

8

David

13. Nov. 2024

·

Aufenthalt für 2 Nächte

Hotel was clean, staff were friendly and helpful. Facilities seemed a little tired and ready for renovation. Short drive but long walk (1.5 miles) into town for restaurants ( breakfast, dinner, etc). Hotel is located close to volcanic springs so location is particularly smelly (sulphur fumes etc). Could be viewed as adding to charm/adventure or being a detraction, depending on personal taste.

10

Dawn

31. März 2025

·

Aufenthalt für eine Nacht

Very happy with this little hotel. Very lovely lady checked us in and gave us some good tourist suggestions. Room was nice and big. Beds comfortable. Location was a little away from the centre - so you have to drive in. Hotel was quiet. No complaints at all. Parking was easy and outside our room (although I think the upper rooms are better, as the ground floor rooms could have car headlights shining through their windows at night. Overall a great nights stay!

8

Kirby

15. Nov. 2025

·

Aufenthalt für 2 Nächte

Good central location

10

Samantha

24. Juni 2025

·

Aufenthalt für eine Nacht

We loved our stay in the family suite. It was a good size for our family of 4, with a bedroom where we could pop the kids to bed and we slept on the larger bed in the lounge. Had a good kitchenette, a large bathroom and a private jetted spa bath outside. Located on Fenton street is a great location as its oretty close to town but far enough away that it isnt noisy. We would definitely stay here again.

10

Radoslav

25. Jan. 2025

·

Aufenthalt für 3 Nächte

It was a very nice stay, the ladies at the front desk are amazing. This is one of the 3-4 hotels in Rotorua which offer 11 am check out (all others are 10 am). The location is good if you have a car, you need to walk at least 20 minutes to the next dining locarion.

8

Tracey

21. März 2025

·

Aufenthalt für 2 Nächte

Close to town.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Nicht genügend Informationen in den Bewertungen.

Ähnliche Gästebewertungen

10

Karen

1. Apr. 2024

·

Aufenthalt für 3 Nächte

The staff here is excellent, helpful and friendly. The room was large and the kitchenette had what we needed. We also had a private hot tub on our patio, enclosed and private. After a long day of hiking, the hot tub was a real treat! We appreciated the laundry facilities as well (free wash, $3 dry). They are located mainly in an area with other hotels, there aren’t restaurants close by. They do have a Spa on site also, but we did not use the services but prices seemed reasonable, we just didn’t have time. We would stay here again for sure.

10

Jo Andrew

9. Aug. 2023

·

Aufenthalt für 2 Nächte

Though it was harder for our family to bring up our luggages in the 2nd floor. We loved our balcony and our rooms were beside each other. That’s a plus! Loved Rotorua and we wished we stayed longer than 3 days. Staff was very helpful & friendly and spa jet tub in both rooms were a welcome extra for our relaxation. The amenities that came with it was an added bonus 👍 Loved the sights & activities nearby too & the restaurants were a good number to choose from! Fantastic Indian & Asian restaurant nearby 👍

10

Mary

27. Feb. 2024

·

Aufenthalt für 2 Nächte

Lovely spacious suite extra bonus having a spa pool. Staff are exceptionally welcoming and can’t do or help enough. 30 minutes walk into city centre where u will find lots of shops bars and restaurants. Also nice walk to lake front. Highly recommend visit to Eat Street for evening food. Would definitely be coming back here when next on vacation.

8

BART

15. Dez. 2023

·

Aufenthalt für 3 Nächte

The hotel was nice, a bit dated in the bathroom and could use a new couch in our unit. Overall was good, beds were very comfortable, kitchen was small, but had what we needed to eat breakfast in suite.

8

Karen

13. Jan. 2024

·

Great staff and room was well equipped. Didn’t mind it was a 5 minute drive to town.

10

Radoslav

25. Jan. 2025

·

Aufenthalt für 3 Nächte

It was a very nice stay, the ladies at the front desk are amazing. This is one of the 3-4 hotels in Rotorua which offer 11 am check out (all others are 10 am). The location is good if you have a car, you need to walk at least 20 minutes to the next dining locarion.

4

Warren

12. Nov. 2025

·

Aufenthalt für 3 Nächte

Expedia says 5 stars. Trip Advisor says 3 stars. I would call it 2 stars. "Executive 1 Bedroom". " Garden and BBQ". "Deli". There is no Garden and no BBQ and no deli (it's a fridge in the lobby with sandwiches). TV - the size of PC monitor. Hot tub is the base of the shower, try getting in if you're arthritic. Want a hot tub later, after a shower? Good luck - you'll have to clean it first. Shower leaks everywhere. Coffee capsules tasteless. Sofa is a worn-out sofa bed - no support. Bathroom has rotting wood, matter in ceiling fan not cleaned for a long time.. Microwave has rust inside, Facial tissues - a stingy plastic pack of what - 8 tissues. For Expedia to call it 5 star Executive level is so wrong. How could Expedia get it so wrong? Did the property send wrong information? I've lost faith in Expedia. Hesitant to use Expedia again based on this. I have pics but alas Expedia reviews don't allow uploads.

8

Brad

16. Jan. 2023

·

Aufenthalt für eine Nacht

Very nice 3 star place. Great people, but no restaurant is with in 1kilometer. Room was new had a huge hot tub. Beds are comfortable and a microwave and sink. Bathroom was good

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	128 $
Februar	144 $
März	125 $
April	119 $
Mai	95 $
Juni	84 $
Juli	87 $
August	86 $
September	96 $
Oktober	99 $
November	103 $
Dezember	118 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $92	23 $127	24
25 $134	26 $88	27 $86	28 $103	29 $121	30 $125	31 $123

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $135	2 $135	3 $155	4 $133	5 $154	6 $199	7 $267
8 $102	9 $175	10 $171	11 $174	12 $143	13 $133	14 $269
15 $111	16 $172	17 $196	18 $147	19 $126	20 $145	21 $172
22 $176	23 $158	24 $163	25 $133	26 $137	27 $155	28 $167
29 $141	30 $130

Silver Fern Rotorua Suites & Spa

Preise für Silver Fern Rotorua Suites & Spa

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Superior-Studio, eigener Pool

Familien-Suite, 2 Schlafzimmer, eigener Pool

Executive-Studiosuite, eigener Pool

Familien-Suite, 3 Schlafzimmer

Honeymoon-Suite, eigener Pool

Familien-Suite

Familien-Suite, 1 Schlafzimmer, eigener Pool

Executive-Suite, 1 Schlafzimmer, eigener Pool

Gästebewertungen zu Silver Fern Rotorua Suites & Spa

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Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

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