Horrible stay found a roach in the bathroom. Took video and they refused to look at it. Were rude about me speaking with the manager. They refused to give me compensation for the day I found it and was forced to have to stay at that hotel because they would not refund the day I found the roach. I am 8 months pregnant we were painting the house and I couldn’t breathe in the fumes so had no choice but to stay after they refused to give me my money back for the day I found it which was early in the afternoon. When speaking to the manager he said the second room was better right? I said no it was the same quality dusty, low water pressure, Luke warm water and a weird smell to it that was so strong I had to air out the room. I paid for the upgraded rooms $258 plus $100 deposit just to get a crappy room. Go elsewhere do not come here they are rude and refuse to give you your hard earned money back after discrepancies like roaches! Mind you I had to shake everything down and wash it prior to bringing anything in my house because it’s better to be safe than sorry. Horrible stay will not be back!
Horrible stay found a roach in the bathroom. Took video and they refused to look at it. Were rude about me speaking with the manager. They refused to give me compensation for the day I found it and was forced to have to stay at that hotel because they would not refund the day I found the roach. I am 8 months pregnant we were painting the house and I couldn’t breathe in the fumes so had no choice but to stay after they refused to give me my money back for the day I found it which was early in the afternoon. When speaking to the manager he said the second room was better right? I said no it was the same quality dusty, low water pressure, Luke warm water and a weird smell to it that was so strong I had to air out the room. I paid for the upgraded rooms $258 plus $100 deposit just to get a crappy room. Go elsewhere do not come here they are rude and refuse to give you your hard earned money back after discrepancies like roaches! Mind you I had to shake everything down and wash it prior to bringing anything in my house because it’s better to be safe than sorry. Horrible stay will not be back!
