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Hotel Los Portales Cusco

116 US$

/ noche

Promedio para septiembre

Hotel Los Portales Cusco - Image 1

Hotel Los Portales Cusco - Habitación

Hotel Los Portales Cusco - Habitación

Hotel Los Portales Cusco - Recepción

Hotel Los Portales Cusco - Restaurante

Precios para Hotel Los Portales Cusco

Selecciona fechas para ver precios y disponibilidad

116 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hotel Los Portales Cusco, los precios por noche son de 68 US$ de media en el mes más barato (febrero) y de 127 US$ en el mes más caro (octubre), según los últimos 12 meses.

Precio medio por noche en Hotel Los Portales Cusco por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	71 US$
febrero	68 US$
marzo	78 US$
abril	104 US$
mayo	116 US$
junio	100 US$
julio	103 US$
agosto	111 US$
septiembre	116 US$
octubre	127 US$
noviembre	97 US$
diciembre	76 US$

Más caro: octubre (aprox. 127 US$)

Más barato: febrero (aprox. 68 US$)

Acerca de esta propiedad

Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y asistencia turística (adquisición de entradas), ¡no te faltará de nada!

Servicios

Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y asistencia turística (adquisición de entradas), ¡no te faltará de nada!

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Cusco? En este hotel tienes a tu disposición 167 metros cuadrados de espacio con zona para conferencias y 2 salas de reuniones. Se ofrece servicio de transporte desde el hotel hasta el aeropuerto de pago disponible 24 horas.

Comida

Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Se ofrece un desayuno completo todos los días de 06:00 a 09:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 50 habitaciones con minibar. Para los momentos de ocio, tienes una por cable. El baño privado está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

LP Los Portales Hotel Cusco está en pleno centro de Cusco, a solo diez minutos a pie de Centro Qosqo de Arte Nativo y Plaza de Armas. Además, este hotel se encuentra a 0,3 km de Centro de Textiles y a 0,4 km de Mercado Wanchaq.

Qué hay cerca

Centro Qosqo de Arte Nativo(0.1 millas)
Centro de Textiles(0.1 millas)
Parque Orellana Pumaqchupan(0.2 millas)
Templo incaico de Coricancha(0.2 millas)
Iglesia de Santo Domingo(0.2 millas)
Mercado Wanchaq(0.3 millas)
Museo Quechua(0.3 millas)
Centro de Artesanía de Cusco(0.3 millas)
Palacio de Justicia(0.3 millas)
Conjunto arqueológico de Kusicancha(0.3 millas)
Museo de Arte Popular de Cusco(0.3 millas)
Museo de Arte Popular(0.4 millas)
Convento de Santa Catalina(0.4 millas)
Iglesia y Monasterio de Santa Catalina(0.4 millas)
Museo de Historia Natural(0.4 millas)
El aeropuerto más práctico para llegar a LP Los Portales Hotel Cusco se encuentra en Cusco (CUZ-A. Internacional Alejandro Velasco Astete)(2.7 millas)

Traslados al aeropuerto
Restaurante
Habitaciones para no fumadores
Centro de negocios
Servicio de habitaciones
Mostrador turístico

Ubicación

Av. El Sol 602, Cuzco, Perú

Centro Qosqo de Arte Nativo (0.1 millas)

Centro de Textiles (0.1 millas)

Parque Orellana Pumaqchupan (0.2 millas)

Templo incaico de Coricancha (0.2 millas)

Iglesia de Santo Domingo (0.2 millas)

Mercado Wanchaq (0.3 millas)

Más información sobre la ubicación

Opciones de habitación

6

Habitación estándar doble

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

193 ft²

Baño privado

Minibar

Televisión

2

Habitación superior con 2 camas individuales, 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

151 ft²

Baño privado

Minibar

Televisión

10

Suite junior, bañera de hidromasaje

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

301 ft²

Bañera

Baño privado

Minibar

6

Habitación estándar con 2 camas individuales, 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

193 ft²

Baño privado

Minibar

Televisión

5

Habitación básica, 1 cama doble

Detalles de la oferta

1 Cama Doble

Capacidad: 2

150 ft²

Baño privado

Minibar

Televisión

Reseñas de los huéspedes sobre Hotel Los Portales Cusco

9.1

Genial

Basado en 867 comentarios verificados

¿Quién se queda aquí?

Trabajo

5%

Pareja

51%

Familia

18%

Grupo

17%

Solo/a

6%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En numerosas reseñas, los viajeros describen el LP Los Portales Hotel Cusco como limpio, cómodo y muy bien ubicado cerca de Qorikancha y la Plaza de Armas, con un personal consistentemente amable y servicial que ayuda con el almacenamiento de equipaje, excursiones, taxis y desayunos tempranos.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En numerosas reseñas, los viajeros describen el LP Los Portales Hotel Cusco como limpio, cómodo y muy bien ubicado cerca de Qorikancha y la Plaza de Armas, con un personal consistentemente amable y servicial que ayuda con el almacenamiento de equipaje, excursiones, taxis y desayunos tempranos.

Los inconvenientes comunes incluyen habitaciones pequeñas, la falta de aire acondicionado que provoca noches cálidas o bochornosas, y ruido en las habitaciones con vista a la calle o al atrio. El desayuno y el restaurante del hotel suelen ser elogiados, aunque algunos encontraron la selección limitada o promedio, y hay un reporte aislado de intoxicación alimentaria. La propiedad es antigua y ocasionalmente surgen problemas de mantenimiento, como una interrupción de un día en el ascensor, desagües de baño lentos, Wi-Fi débil o fluctuaciones en el agua caliente. En general, espere una base conveniente con un servicio excepcional y comodidades sencillas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se agradecen los agradables patios y espacios de estar centrales, aunque el edificio se siente antiguo. Se señalaron algunos percances de mantenimiento, incluida una breve avería del ascensor y un dispensador de agua muy lento.

Reseñas de huéspedes relacionadas

4

DALE

27 sept 2024

·

Se alojó 3 noches

Low water pressure, little or no hot water, elevator was not working and had to foot 11 flights of stairs daily for 4 days. Since the booking is non-refundable there was little to do.

Low water pressure, little or no hot water, elevator was not working and had to foot 11 flights of stairs daily for 4 days. Since the booking is non-refundable there was little to do.

8

Liang

9 sept 2023

·

Se alojó 1 noche

I stayed there for three nights with friend traveling to Peru for sightseeing. The hotel is clean and is located in nice location about ten minutes walk to plaza de Armas. The staff are very friendly and professional. There is a court yard for tea, between restaurant and lounge, making guests feel comfortable. However hardware in the hotel is getting old. I saw elevator was not working for one day. When I first moved into room #202, wifi was not working since signal was too weak. They let me switched to different room. Toilet flush was a little slow. Breakfast was nice but selection is limited. Given the price I paid to be compared with hotels I stayed in other cities of Peru, I can only give 4 star rating since price performance ratio is not the best.

I stayed there for three nights with friend traveling to Peru for sightseeing. The hotel is clean and is located in nice location about ten minutes walk to plaza de Armas. The staff are very friendly and professional. There is a court yard for tea, between restaurant and lounge, making guests feel comfortable. However hardware in the hotel is getting old. I saw elevator was not working for one day. When I first moved into room #202, wifi was not working since signal was too weak. They let me switched to different room. Toilet flush was a little slow. Breakfast was nice but selection is limited. Given the price I paid to be compared with hotels I stayed in other cities of Peru, I can only give 4 star rating since price performance ratio is not the best.

10

Debbie

3 oct 2024

·

Se alojó 2 noches

The property was very well located for our purposes. The staff was extremely friendly and willing to help with any questions we had. The only drawback that I can think of if the lack of a bar. Not a big deal at all for me. Overall, very happy with my experience.

The property was very well located for our purposes. The staff was extremely friendly and willing to help with any questions we had. The only drawback that I can think of if the lack of a bar. Not a big deal at all for me. Overall, very happy with my experience.

10

Ramon

3 oct 2024

·

Se alojó 4 noches

The staff, location & overall facilities were prefect.

The staff, location & overall facilities were prefect.

10

Timothy

28 nov 2024

·

Se alojó 2 noches

Great stay with excellent service and a good and convenient restaurant. My room was a tad warm, but opening windows helped.

Great stay with excellent service and a good and convenient restaurant. My room was a tad warm, but opening windows helped.

10

Keziahlyn Marie

4 oct 2023

·

Se alojó 4 noches

Staff was accommodating and very friendly. Had a hiccup and it didn’t take long for them to resolve the issue and address it. Area was quiet compared to other areas of town around central square. Loved the center of the hotel where you can chill and have some tea.

Staff was accommodating and very friendly. Had a hiccup and it didn’t take long for them to resolve the issue and address it. Area was quiet compared to other areas of town around central square. Loved the center of the hotel where you can chill and have some tea.

10

Shota

22 sept 2025

·

Se alojó 1 noche

観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。

観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。

10

Kimberly

19 ago 2023

·

Se alojó 5 noches

Overall great place to stay! The breakfast isn’t included in your reservation but it really isn’t that much more. We only stayed 5 days, we didn’t need housekeeping, so I can’t comment on that. There’s no spa on location but you can have a masseuse come to your room and guest services was really helpful with that. Two things that really bugged me- 1. The key cards stopped working all the time. Every other day we would need to get a new key card. It was odd. 2. The water dispenser was so slow! I appreciate it was there and we can refill our bottles whenever we needed. But only a little water dripped out at a time and it would stop when only a little has been dispensed. It took FOREVER. It must be programmed to save water. My yoga studio has that exact same dispenser and it can be programmed to fill the bottle normally. Not deal breakers— but important to know if you’re planning on a lot of pricey tours. Don’t wait until morning to fill up your water bottles. Overall— clean, helpful and pleasant environment.

Overall great place to stay! The breakfast isn’t included in your reservation but it really isn’t that much more. We only stayed 5 days, we didn’t need housekeeping, so I can’t comment on that. There’s no spa on location but you can have a masseuse come to your room and guest services was really helpful with that. Two things that really bugged me- 1. The key cards stopped working all the time. Every other day we would need to get a new key card. It was odd. 2. The water dispenser was so slow! I appreciate it was there and we can refill our bottles whenever we needed. But only a little water dripped out at a time and it would stop when only a little has been dispensed. It took FOREVER. It must be programmed to save water. My yoga studio has that exact same dispenser and it can be programmed to fill the bottle normally. Not deal breakers— but important to know if you’re planning on a lot of pricey tours. Don’t wait until morning to fill up your water bottles. Overall— clean, helpful and pleasant environment.

10

Paul

29 ene 2024

·

Se alojó 1 noche

Nice comfortable patio space at entrance and accommodating staff

Nice comfortable patio space at entrance and accommodating staff

10

Nicholas

17 jul 2025

·

Se alojó 1 noche

Staff and hotel were great! Jimmy was extremely nice and helpful. Beautiful courtyard and breakfast was amazing!

Staff and hotel were great! Jimmy was extremely nice and helpful. Beautiful courtyard and breakfast was amazing!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las áreas comunes se describen con frecuencia como muy limpias y bien mantenidas. Se mencionaron algunos problemas aislados de limpieza.

Reseñas de huéspedes relacionadas

10

Kara

24 sept 2025

·

Se alojó 6 noches

Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.

Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.

4

Ana Luiza

13 ago 2023

·

Se alojó 3 noches

Our stay in the hotel was not good. The room was not well cleaned when we arrived, towels were not soft, the carpet floor provoked allergies in both me and my husband. The worst part was the breakfast: at 9am, it was only with leftovers. No eggs, no juice. A disappointing experience.

Our stay in the hotel was not good. The room was not well cleaned when we arrived, towels were not soft, the carpet floor provoked allergies in both me and my husband. The worst part was the breakfast: at 9am, it was only with leftovers. No eggs, no juice. A disappointing experience.

10

Abigail

2 jun 2025

·

Se alojó 1 noche

I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!

I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!

10

Reji

15 sept 2025

·

Se alojó 2 noches

Very clean and convenient to restaurants

Very clean and convenient to restaurants

10

Karen

14 may 2025

·

Se alojó 3 noches

A clean and lovely hotel a few blocks below the Plaza de Armas. Quiet rooms, attentive staff, excellent service. Highly recommend.

A clean and lovely hotel a few blocks below the Plaza de Armas. Quiet rooms, attentive staff, excellent service. Highly recommend.

10

Yi

24 dic 2024

·

Se alojó 1 noche

Good price and clean

Good price and clean

10

Aliette

27 mar 2025

·

Se alojó 3 noches

Excellent hotel. Very clean and staff was very welcome and helpful all the time

Excellent hotel. Very clean and staff was very welcome and helpful all the time

10

Osvaldo

4 jun 2023

·

Se alojó 1 noche

Excellent hotel in Cusco centre for family vacation. Very good breakfast, friendly staff and very clean and quiet rooms. Highly recommended.

Excellent hotel in Cusco centre for family vacation. Very good breakfast, friendly staff and very clean and quiet rooms. Highly recommended.

10

Shota

22 sept 2025

·

Se alojó 1 noche

観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。

観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。

10

Richelle

7 sept 2025

·

Se alojó 3 noches

I had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff were all incredibly nice, friendly, and helpful, which made the experience even better. I would definitely recommend this hotel and would love to stay here again!

I had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff were all incredibly nice, friendly, and helpful, which made the experience even better. I would definitely recommend this hotel and would love to stay here again!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas pero a menudo pequeñas, con baños algo estrechos. La falta de aire acondicionado y el ruido en las habitaciones con vista a la calle o al atrio son problemas recurrentes; la firmeza del colchón varía y el Wi-Fi puede ser inestable.

Reseñas de huéspedes relacionadas

8

Shariq

5 sept 2024

·

Se alojó 1 noche

I was allocated Room 203 which was noisy. I requested the fromt desk and they helped me to change the room. There is no AC but the staff helped to provide a fan. Breakfast is good. Staff is very helpful. Overall good experience. Just avoid room on the road.

I was allocated Room 203 which was noisy. I requested the fromt desk and they helped me to change the room. There is no AC but the staff helped to provide a fan. Breakfast is good. Staff is very helpful. Overall good experience. Just avoid room on the road.

6

Timothy

15 mar 2025

·

Se alojó 5 noches

Very small rooms. Hard mattress. Breakfast is subpar for the area.

Very small rooms. Hard mattress. Breakfast is subpar for the area.

8

Benedicto

2 may 2023

·

Se alojó 1 noche

Good property but room are small

Good property but room are small

6

Sarah

15 jul 2024

·

Se alojó 1 noche

The staff and service at the hotel are amazing! We felt the rooms were okay. Beds were kind of hard and you could hear a lot of sound from other rooms and the hallway

The staff and service at the hotel are amazing! We felt the rooms were okay. Beds were kind of hard and you could hear a lot of sound from other rooms and the hallway

6

Kar Wai

15 oct 2023

·

Se alojó 2 noches

We were arranged to room near traffic road. It was a bit noisy. We struggled between natural ventilation (since no air conditioning in hotel) and noise isolation. Opening window, too noisy. Close window, stagnant air.

We were arranged to room near traffic road. It was a bit noisy. We struggled between natural ventilation (since no air conditioning in hotel) and noise isolation. Opening window, too noisy. Close window, stagnant air.

8

bryan

26 dic 2023

·

Se alojó 4 noches

Great location close to everything we wanted to do during the stay. No air conditioning…. Start of summer. With windows open too much noise from restaurant and interior courtyard. Front desk brought us a fan, which helped somewhat.

Great location close to everything we wanted to do during the stay. No air conditioning…. Start of summer. With windows open too much noise from restaurant and interior courtyard. Front desk brought us a fan, which helped somewhat.

10

Iris

23 jul 2025

·

Se alojó 4 noches

Service was great, accommodations was great, staff were great but the bathroom is to small. Shower drain was slow. But we really enjoyed our stay and are staying there again next week

Service was great, accommodations was great, staff were great but the bathroom is to small. Shower drain was slow. But we really enjoyed our stay and are staying there again next week

8

Tom

11 oct 2023

·

Se alojó 1 noche

10 minute walk to Plaza de Armas. Right across the street from another site (sun god). Overall a good stay. They don’t have AC, however, but does offer fan if asked.

10 minute walk to Plaza de Armas. Right across the street from another site (sun god). Overall a good stay. They don’t have AC, however, but does offer fan if asked.

8

Dr.Victor

1 sept 2024

·

Se alojó 5 noches

The room was smaller than expected and very tight with not much space to hang clothing. The bathroom was tight as well. Difficult to maneuver. The breakfast buffet was ok but limited.

The room was smaller than expected and very tight with not much space to hang clothing. The bathroom was tight as well. Difficult to maneuver. The breakfast buffet was ok but limited.

8

David

17 nov 2023

·

Se alojó 1 noche

Great property, convenient and clean. However, the front rooms sit right off a noisy street and with no AC you have to leave your windows open making it difficult to sleep. Otherwise, excellent visit.

Great property, convenient and clean. However, the front rooms sit right off a noisy street and with no AC you have to leave your windows open making it difficult to sleep. Otherwise, excellent visit.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por ser cálido, atento y proactivo, ayudando con el almacenamiento de equipaje, cajas de desayuno temprano, taxis y cambios después de viajes interrumpidos. Aparecen quejas ocasionales sobre cargos o una interacción poco útil.

Reseñas de huéspedes relacionadas

10

Robert

28 jun 2025

·

Se alojó 1 noche

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.

10

Andrew

27 jul 2025

·

Se alojó 4 noches

Absolutely amazing, I cannot recommend this place enough! They just get all the details right. The bed is perfect, the towels are amazingly soft, the staff are incredibly kind, always accommodating and willing to help in any way. I struggled a bit with the altitude sickness, and the staff genuinely cared to help make my stay as comfortable as possible, bringing me tea and going above and beyond to make sure I was okay. The location is perfect, right across from Inca Rail if you are heading out to Machu Picchu or anywhere else nearby. Location is also great, close to the plaza and anywhere else you might explore in Cusco! 10/10 best place in the city!!

Absolutely amazing, I cannot recommend this place enough! They just get all the details right. The bed is perfect, the towels are amazingly soft, the staff are incredibly kind, always accommodating and willing to help in any way. I struggled a bit with the altitude sickness, and the staff genuinely cared to help make my stay as comfortable as possible, bringing me tea and going above and beyond to make sure I was okay. The location is perfect, right across from Inca Rail if you are heading out to Machu Picchu or anywhere else nearby. Location is also great, close to the plaza and anywhere else you might explore in Cusco! 10/10 best place in the city!!

10

Betsy

14 oct 2025

·

Se alojó 4 noches

I had a great experience at this hotel! I checked out early to head to the airport, but after my flight got canceled, I came back and they kindly gave me the same room again with no extra charge. The staff was incredibly helpful and understanding, which made a stressful situation so much easier. The room was very clean, and the location is perfect, close to everything. Highly recommend!

I had a great experience at this hotel! I checked out early to head to the airport, but after my flight got canceled, I came back and they kindly gave me the same room again with no extra charge. The staff was incredibly helpful and understanding, which made a stressful situation so much easier. The room was very clean, and the location is perfect, close to everything. Highly recommend!

6

Walid

8 ago 2024

·

Se alojó 7 noches

Person at reception wasn't very helpful when i requested food delivery.

Person at reception wasn't very helpful when i requested food delivery.

2

Tatiana

21 dic 2024

·

Se alojó 1 noche

This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.

This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.

10

Adam

14 sept 2025

·

Se alojó 6 noches

Excellent staff very helpful and accommodating. Great location right in the heart of Cusco historic centre

Excellent staff very helpful and accommodating. Great location right in the heart of Cusco historic centre

10

RAFAEL

21 dic 2025

·

Se alojó 3 noches

Equipe impecável, quarto confortável, bom café da manhã. Guardaram as malas no hotel para ir a Machu Picchu e também por algumas horas após o check-out.

Equipe impecável, quarto confortável, bom café da manhã. Guardaram as malas no hotel para ir a Machu Picchu e também por algumas horas após o check-out.

10

Michele

23 sept 2023

·

Se alojó 1 noche

The staff was super friendly and helpful. When our flight got canceled after we went to the airport, even though we had already checked out, we returned to the hotel and they stored our bags and arranged our transportation back to the hotel.

The staff was super friendly and helpful. When our flight got canceled after we went to the airport, even though we had already checked out, we returned to the hotel and they stored our bags and arranged our transportation back to the hotel.

10

Vivian

9 oct 2024

·

Se alojó 1 noche

Only stayed for one night unfortunately but great service and staff. Very helpful in ordering a taxi for us to get to the airport the next day which is a standard rate, and called in the morning to make sure we were awake, very helpful! Also offered us early breakfast options as we had to leave before breakfast was officially served. Overall had a great experience with the staff and customer service. The room was very nice with very comfortable bed and a nice bathroom.

Only stayed for one night unfortunately but great service and staff. Very helpful in ordering a taxi for us to get to the airport the next day which is a standard rate, and called in the morning to make sure we were awake, very helpful! Also offered us early breakfast options as we had to leave before breakfast was officially served. Overall had a great experience with the staff and customer service. The room was very nice with very comfortable bed and a nice bathroom.

10

Andrew

26 nov 2025

·

Se alojó 3 noches

The staff were excellent at helping me settle in. Being an english speaking Canadian not knowing much Spanish this was helpful! Room service was always fast and delicious! I recommend the grilled alpaca (sort of like goat). I would just say potentially consider adding a larger selection to the menu however this is a personal preferance as there are many places to eat in Cusco. Location is super convinient as it is literally across the street from Inca Rail office to book tours to various destinations. Great all around stay

The staff were excellent at helping me settle in. Being an english speaking Canadian not knowing much Spanish this was helpful! Room service was always fast and delicious! I recommend the grilled alpaca (sort of like goat). I would just say potentially consider adding a larger selection to the menu however this is a personal preferance as there are many places to eat in Cusco. Location is super convinient as it is literally across the street from Inca Rail office to book tours to various destinations. Great all around stay

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación céntrica y accesible a pie cerca de Qorikancha, Inca Rail y la Plaza de Armas, conveniente para restaurantes, tiendas y recogidas de excursiones. Algunos huéspedes recomiendan habitaciones en la parte trasera para evitar el ruido del tráfico en la avenida principal.

Reseñas de huéspedes relacionadas

10

Susana

11 jul 2024

·

Se alojó 1 noche

Great hotel- superb service and perfect location for Inca Rail to get to Machu Picchu. Close to many restaurants and sightseeing- walkable.

Great hotel- superb service and perfect location for Inca Rail to get to Machu Picchu. Close to many restaurants and sightseeing- walkable.

10

Kara

24 sept 2025

·

Se alojó 6 noches

Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.

Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.

10

Claudia

22 feb 2025

·

Se alojó 2 noches

Excellent location 5 min walking to plaza de armas, shopping areas, staff friendly and knowledgeable Julio went above and beyond to make us feel like home, I can’t recommend this hotel more, definitely will come back again and again

Excellent location 5 min walking to plaza de armas, shopping areas, staff friendly and knowledgeable Julio went above and beyond to make us feel like home, I can’t recommend this hotel more, definitely will come back again and again

8

Sarah

29 may 2023

·

Se alojó 3 noches

Lovely staff, nice room, good breakfast but our room was on the bust main street (Ave Sol) and there was a lot of traffic noise and on Sat night a very loud slanging match/fight among a large group of men on the street late at night. Ask for a room in the back of the hotel!

Lovely staff, nice room, good breakfast but our room was on the bust main street (Ave Sol) and there was a lot of traffic noise and on Sat night a very loud slanging match/fight among a large group of men on the street late at night. Ask for a room in the back of the hotel!

10

Abigail

2 jun 2025

·

Se alojó 1 noche

I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!

I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!

10

Richard

22 abr 2024

·

Se alojó 2 noches

Stayed as LP Los Portales for our last two nights in Cusco. Got a fairly large, clean and quiet room at the back of the hotel. Staff were great and the free breakfast was good enough for us. It's a short walk from the main square which we actually preferred due to it's quieter location.

Stayed as LP Los Portales for our last two nights in Cusco. Got a fairly large, clean and quiet room at the back of the hotel. Staff were great and the free breakfast was good enough for us. It's a short walk from the main square which we actually preferred due to it's quieter location.

10

Marlene

1 mar 2025

·

Se alojó 3 noches

It was a very pleasant place. The Staff were very congenial, helpful and friendly. The hotel is pristine with excellent service. It is located across the street from Inca Rail. This will take you up to Machu Picchu. The walk to central Cusco square was about 10 minutes. Excellent location. Breakfast included

It was a very pleasant place. The Staff were very congenial, helpful and friendly. The hotel is pristine with excellent service. It is located across the street from Inca Rail. This will take you up to Machu Picchu. The walk to central Cusco square was about 10 minutes. Excellent location. Breakfast included

10

Jean Carlo

21 ago 2025

·

Se alojó 4 noches

The people were amazing with us!!! Súper friendly and polite The Hotel is super centric, a block away from the Qoricancha, 4 blocks away from the main Central Plaza, full of restaurants and alive.

The people were amazing with us!!! Súper friendly and polite The Hotel is super centric, a block away from the Qoricancha, 4 blocks away from the main Central Plaza, full of restaurants and alive.

8

WHAN HOI

18 feb 2025

·

Se alojó 2 noches

아르마스 광장 다니기엔 운동삼아서 괜찮았고, 찿아가기엔 매우 쉬웠어요. 쿠스코에 보고 즐길거리가 아르마스 광장만 있는건 아니잖아요. 코리칸차 관람하기에 접근성은 최고죠. 근처에 은행, 환전소가 너무너무 많은게 특징이었습니다. 직원들 매우 친절했어요.

아르마스 광장 다니기엔 운동삼아서 괜찮았고, 찿아가기엔 매우 쉬웠어요. 쿠스코에 보고 즐길거리가 아르마스 광장만 있는건 아니잖아요. 코리칸차 관람하기에 접근성은 최고죠. 근처에 은행, 환전소가 너무너무 많은게 특징이었습니다. 직원들 매우 친절했어요.

10

Gustavo

26 may 2024

·

Se alojó 2 noches

The hotel was excellent. The accommodation and service were great. Breafast offered a variety of food that was tasteful and good. And the is close to the main square and walking distance to attractions.

The hotel was excellent. The accommodation and service were great. Breafast offered a variety of food that was tasteful and good. And the is close to the main square and walking distance to attractions.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el restaurante del hotel reciben muchos comentarios positivos, y se agradece el servicio de habitaciones. Otros encontraron la selección limitada o promedio, y hay un informe de intoxicación alimentaria.

Reseñas de huéspedes relacionadas

10

Robert

28 jun 2025

·

Se alojó 1 noche

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.

6

Timothy

15 mar 2025

·

Se alojó 5 noches

Very small rooms. Hard mattress. Breakfast is subpar for the area.

Very small rooms. Hard mattress. Breakfast is subpar for the area.

10

Adriana

29 jul 2024

·

Se alojó 2 noches

Great location, comfortable room & bathroom, and excellent dining experience.

Great location, comfortable room & bathroom, and excellent dining experience.

10

diego

16 ago 2023

·

Se alojó 2 noches

It was perfect, nice location very close to main square and comfy rooms. Breakfast was great and it was very helpful the hotel has some food available at 4am when we were picked up for our tour.

It was perfect, nice location very close to main square and comfy rooms. Breakfast was great and it was very helpful the hotel has some food available at 4am when we were picked up for our tour.

10

Iris

6 ago 2025

·

Se alojó 3 noches

Great place to stay. Food options and room comfort were all great

Great place to stay. Food options and room comfort were all great

10

Nancy

10 dic 2024

·

Se alojó 2 noches

Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.

Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.

10

Katherine

10 jul 2024

·

Se alojó 2 noches

Great location. The staff were all wonderful and helpful. The food was absolutely amazing!

Great location. The staff were all wonderful and helpful. The food was absolutely amazing!

10

Jurgen

1 abr 2025

·

Se alojó 5 noches

El desayuno no era lo que esperaba, la comida estaba fría y había poca variedad

El desayuno no era lo que esperaba, la comida estaba fría y había poca variedad

8

IRIA RENATA

10 feb 2025

·

Se alojó 1 noche

Estruturar ótima, boa localização, excelente atendimento. Pecou apenas no café da manhã, que tinha muitas opções, mas nada era gostoso.

Estruturar ótima, boa localização, excelente atendimento. Pecou apenas no café da manhã, que tinha muitas opções, mas nada era gostoso.

10

RAFAELLA

8 mar 2025

·

Se alojó 2 noches

Incrível! Os funcionários muito atenciosos! a internet não funcionou bem em alguns momentos. O café da manhã farto, mas com poucas opções para celíacos. Voltaria a me hospedar e o recomendaria, com certeza!

Incrível! Os funcionários muito atenciosos! a internet não funcionou bem em alguns momentos. O café da manhã farto, mas com poucas opções para celíacos. Voltaria a me hospedar e o recomendaria, com certeza!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Olga Guadalupe

11 ago 2026

·

Se alojó 5 noches

La habitación muy limpia, todos los servicios muy bien. No hay aire acondicionado en la habitación, pero no lo ocupamos porque estaba frío, sin embargo, la habitación presentaba una temperatura adecuada. Tienen buen desayuno. Todos los días nos ofrecían té de coca y té de muña. Además esta muy bien ubicado en una zona segura. Esta a unas cuatro cuadras de la plaza principal. En general, tuve muy buena experiencia en el hotel. Súper recomendado.

La habitación muy limpia, todos los servicios muy bien. No hay aire acondicionado en la habitación, pero no lo ocupamos porque estaba frío, sin embargo, la habitación presentaba una temperatura adecuada. Tienen buen desayuno. Todos los días nos ofrecían té de coca y té de muña. Además esta muy bien ubicado en una zona segura. Esta a unas cuatro cuadras de la plaza principal. En general, tuve muy buena experiencia en el hotel. Súper recomendado.

10

rick

21 abr 2026

·

Se alojó 5 noches

Personal muy amable. Las habitaviones limpias y cómodas. Está súper bien ubicado.

Personal muy amable. Las habitaviones limpias y cómodas. Está súper bien ubicado.

10

Robert

14 abr 2026

·

Se alojó 1 noche

Fue una grata experiencia. El servicio tanto del personal del front desk como del restaurante fue excelente. Se dieron cuenta que mi esposo cumplía años ese día y lo sorprendieron con un bizcocho. El hotel en general esta muy limpio, tranquilo, cerca de todo caminando y el desayuno top! Lo recomiendo sin duda!

Fue una grata experiencia. El servicio tanto del personal del front desk como del restaurante fue excelente. Se dieron cuenta que mi esposo cumplía años ese día y lo sorprendieron con un bizcocho. El hotel en general esta muy limpio, tranquilo, cerca de todo caminando y el desayuno top! Lo recomiendo sin duda!

10

Grethel

7 abr 2026

·

Se alojó 7 noches

Me encanto el hotel , un patio Interior hermoso . las habitaciones siempre limpias .Buen desayuno . Excelente atención por parte de los trabajadores. Muy atentos a nuestras necesidades y muy amables tal es el Ejemplo : Jonathan y un señor muy atento en la parte del desayuno . Muy céntrico el hotel

Me encanto el hotel , un patio Interior hermoso . las habitaciones siempre limpias .Buen desayuno . Excelente atención por parte de los trabajadores. Muy atentos a nuestras necesidades y muy amables tal es el Ejemplo : Jonathan y un señor muy atento en la parte del desayuno . Muy céntrico el hotel

10

Patricia

31 mar 2026

·

Se alojó 3 noches

Excelente servicio, desde la llegada nos atendieron muy bien, muy atentos a nuestras preguntas y siempre brindandonos la mejor atencion. El desayuno buffet muy variado. Facil acceso a la plaza de armas. Muy recomendado y definitivamente regresaremos la proxima vez que viajemos al Cusco cin mi familia

Excelente servicio, desde la llegada nos atendieron muy bien, muy atentos a nuestras preguntas y siempre brindandonos la mejor atencion. El desayuno buffet muy variado. Facil acceso a la plaza de armas. Muy recomendado y definitivamente regresaremos la proxima vez que viajemos al Cusco cin mi familia

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 11:00 a 11:00

Antes de la(s) 10:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

En general, no está permitido que los menores de 18 años se alojen en alojamientos de Perú sin padre, madre, tutor/a legal o una persona responsable debidamente autorizada. Es posible que los adultos acompañantes deban presentar su documento de identificación y el de los menores, así como cualquier documentación acreditativa debidamente certificada. Los visitantes que tengan previsto viajar con menores deben consultar con un consulado peruano antes de viajar para recibir asesoramiento.
De acuerdo con la legislación peruana, no se acepta efectivo para pagos superiores a 2000 PEN o 5000 USD. Los pagos superiores a estos importes deben abonarse mediante tarjeta de crédito u otros métodos aprobados por el alojamiento y la legislación local. Los pagos no se pueden repartir entre diferentes divisas.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Desayuno completo: 7 USD por persona (precio aproximado)
Transporte al aeropuerto: 8 USD por vehículo (máximo 2 personas)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.