Niseko Grand Hotel

Personnel très courtois, sympathique et aidant. Le restaurant de l’hôtel est moyen, et il faut aller très loin pour trouver de quoi se restaurer. Superbe on s’en pour relaxer après une bonne journée de ski!

The hotel is dated; however, the outdoor onsen is a great experience. Mr. Y. Onimaru at the Front Desk was very friendly and provided excellence customer services during our stay. The breakfast is a combination of Japanese and western style. It is very yummy. Our original booking was a traditional Japanese room but found out there is no shower/bathing area inside the room which was unexpected. Ms. Sato at the Front Desk helped and moved us to a Japanese/Western room the next day so we had our own shower area and were able to experience sleeping on the tatami. The hotel provides shuttle services to 3 different ski resorts; however, the schedule to and back from Hirafu is very limited (even during peak season). They should consider providing shuttle services the same schedule as going to Annipuli during peak season. Need to take a taxi from Niseko Village back after dinner. It costs USD $40-50 each time. May stay again because of the onsen and breakfast.

Great hotel, but not close to the slopes. There is a frequent shuttle bus if you're ok with that.

土地の素材を使っており味付けがやさしくおいしかった 特にパンが焼き立てでおかわりしました

女性専用の露天風呂がぬるかったのと、夕食時のハーフバイキングが無かったの以外は全部満足でした。大露天風呂は気持ちよかったし、お部屋はとても広くて清潔感がありましたし、是非また利用させて頂きたいと思いました。この度はありがとうございました。