Aarya Hotel By Niagara Fashion Outlets

Property needs maintenance.

The water wasn't working and the doors, stairways and carpets for shared areas are disgusting.

Easy parking

The beds were fine and the air conditioning worked well. However, the owner came into the room without knocking to “clean” the air conditioning filter. There were no amenities. The pool was closed and it looked like there were people living in the hotel permanently.

The property had garbage laying all around, the pool was not well-kept. The shower had fuzzy mold growing on the wall. The room was not clean. We very nicely asked for our money back. As we were leaving, an employee or owner, pulled up in a car, blocking our car from leaving and asked what the problem with the room was. It put us in a very uncomfortable and vulnerable position and we felt somewhat nervous and threatened by him.

Poor maintenance.

Upon our arrival, the door to reception was locked and no front desk person was there. we rang bell many times for several minutes to no avail. There was another person also waiting. Being out of country I had to turn on my cellular phone plan to call the number which cost us $25 to do so. When the man arrived he was rude and told us check in was at 3pm and it was 2:45. The website told us there was 24 hour service at front desk. He looked like we woke him up. When we booked it indicated there was a continental breakfast. Front desk told us that they took it from their website but we had booked 6 weeks prior to arrival and it was on the website then. He advised he would have it ready for 8:30-10 am. There was only coffee, no tea and no juice. There was a loaf of bread and a few packets of jam. There was also a package of mini muffins. It was a very dirty area in the breakfast room with spills all over from others. The room had no wash cloths, the sink was clogged and didn’t drain. The ceiling was gross with brown drip marks all over. Needs cleaned!! The parking lot was strewn with garbage and broken glass. Needs to be swept and garbage cleaned up. Will say the beds were comfortable.

I was pleasantly surprised the room was very nice and clean despite the bad reviews. Stayed with kids and seemed to be a safe place. Disappointed there is no breakfast or swimming pool though.

It’s an old hotel, old exterior and stairs; the rooms have been remodeled but there is work to do. You get what you pay for, the most cheap hotel on Expedia, but one with 1 room big enough for 5

The hotel was dirty overall. Stairwell and walkway has not seen a vacuum-ever. Room was not vacuumed, tub and bathroom floor were dirty, dirty walls, and no battery in the smoke alarm. We wore our sandals to take a shower. There were no cups or tissues or even an alarm clock in the room. No coffee maker as stated. Stopped in the breakfast room on the way out and the coffee was a jar of instant Sanka, some stale muffins and a couple pieces of fruit. There was possibly cereal but we did not stay long enough to do much looking around. The pool was dirty and not usable. The pictures shown are definitely NOT a representation of the property. The owner refused to check us out and just said "just give Me your key". He was rude both upon check in and in the breakfast room. Never again!!!!!

Room 202 - Bathroom was dirty and had mold. There were also "bugs" in the room.

Dirty!

Not clean!

The water wasn't working and the doors, stairways and carpets for shared areas are disgusting.

The whole premises, and stairs are dirty. Rooms were not clean and the floor was so greasy not even mopped properly. Hotel staff is rude and non-cooperative. The hotel price doesn't justify the amenities they offer. Not even the basic things are given at a huge price.

It is the dirtiest hotel I have ever been to. when we arrived it had not been cleaned, everything was filthy and with a very strong smell of marijuana.

Rooms were disgusting. Im not sure the floors have ever been cleaned. Ac smelt moldy. The fridge had food in it that turned out to be housekeepings. Then when we were all in the room a lady opened the door and when to walk in. Stunned to see us there ahe slammed the door. Turns out was the houskeeper looking for her food. Not acceptable. Kids were scared to stay there. Do not waste your time or money here

Floor is sticky. Dining hall is dirty. No cleaning.

The worst place I have been in my life, we found chinches in the bed, they didn't give us a new room, they said to cancel the reservation and go to another place. The manager and the representative were so rude and annoying. They were screaming at me, they didn't take responsibility for what they did. Horrible!!!!!!!!

The hotel was dirty overall. Stairwell and walkway has not seen a vacuum-ever. Room was not vacuumed, tub and bathroom floor were dirty, dirty walls, and no battery in the smoke alarm. We wore our sandals to take a shower. There were no cups or tissues or even an alarm clock in the room. No coffee maker as stated. Stopped in the breakfast room on the way out and the coffee was a jar of instant Sanka, some stale muffins and a couple pieces of fruit. There was possibly cereal but we did not stay long enough to do much looking around. The pool was dirty and not usable. The pictures shown are definitely NOT a representation of the property. The owner refused to check us out and just said "just give Me your key". He was rude both upon check in and in the breakfast room. Never again!!!!!

So this place was good for just staying the night near niagara falls. It was very close to Niagara and had a good location, however, the place itself is not the nicest. This was expected but the sheets were even slightly moist and the deadbolt on the door didn’t fully work. Also, if you are going for the breakfast, it is limited to 7:30-9:30am but when I went at 9am, there were 5 mini muffins and 3 slices of white bread left. There were also more flies than people in the breakfast room. We stayed here because we were 4 college students needing a cheap place to stay so we didn’t expect anything nice but if money isn’t an issue, I wouldn’t go here.

Horrible experience - room was freezing and it was either freezing or 86F - nothing inbetween Breakfast was worse then leftovers - and NO variety - coffee wasn't drinkable - NO ONE on site - even though we pre-paid - WORST stay in 25 years

For the price I was expecting a little more. Lock didn't work, curtains didn't shut completely, very dirty in the bathroom. Beds were comfortable and the front desk was friendly and nice enough to open up the breakfast room so we could use the microwave. I liked the mini donuts.

The internet was very slow, noisy, and breakfast is not good.

Room was very cold, took heater ages to warm up. Toilet rocked, coming off flange. Resulted in having to move rooms. Waited 3 hours for a new room.

A BIG NO NO to this place. Especially for families Rooms are very very old and cold. Heating take its own sweet time. No microwave in the room. Squeaky noise when you walk on floor. Smelly. Stale breakfast is served at 8 30am. We couldn't get enough sleep since someone was always walking around starting car etc. Noisy place. We thought of taking rest before continuing our journey but this place was a wrong choice

The property needs to be updated. We asked to change rooms because the air conditioner was very noisy. The management complied very quickly. The bedding and towels were stained. Management was very nice but would of preferred a different property to stay at next time

This was one of the worst places I've ever stayed. Walls are so thin we could understand every conversation in the room next to us until they fell asleep at 5 am. Multiple holes in the wall covered with duct tape and an old towel. But no actual bath towels. We used the friggin bath mat for a towel for 3 people. No answer from the front office to help. Broken toilet paper holder. Terrible shampoo. Thin mattresses. I guess I could say the AC works well. That's about it.

It’s an old hotel, old exterior and stairs; the rooms have been remodeled but there is work to do. You get what you pay for, the most cheap hotel on Expedia, but one with 1 room big enough for 5

The outside was okay the inside had no water pressure and used table tops for box springs for beds very small room not worth $120 I paid

Check in was easy. On check out day they were calling about 40 minutes before 11:00 am (check out time) damanding why I havent checked out yet. Go to check out and then they tried to cheatge me an extra $20 for a pet even though it was booked (through a third party website) as a pet reservation. Then the younger gebtleman at the counter tried to argue with me.

After checking in, I read the reviews. Many were bad. But that is not our experience. Friendly staff, clean room, the outside of the rooms, the parking lot etc needs upkeep. No problems.

Rooms were disgusting. Im not sure the floors have ever been cleaned. Ac smelt moldy. The fridge had food in it that turned out to be housekeepings. Then when we were all in the room a lady opened the door and when to walk in. Stunned to see us there ahe slammed the door. Turns out was the houskeeper looking for her food. Not acceptable. Kids were scared to stay there. Do not waste your time or money here

The place is falling apart! It’s dirty and has holes in the walls. We had a stranger walk into our room @10:30pm with a key card from the front desk! We used the ironing board to secure door from opening again. Very disappointing and upset! This property shouldn’t even be a 1 star. It’s a dump!

The beds were fine and the air conditioning worked well. However, the owner came into the room without knocking to “clean” the air conditioning filter. There were no amenities. The pool was closed and it looked like there were people living in the hotel permanently.

The employees/ owners were horrible and ignorant to the ADA laws. We arrived with a service animal for our son. We were rudely told that they don't allow pets. The dog has wears a service animal vest and we informed them that she was a service animal . They still insisted no pets, even though it states in the fine print section that service animals are welcome. They didn't believe me and asked me where it states that, so i showed them. Then they said it would be an extra $30/ night fee. We informed them that that was illegal and they then asked for her paperwork, which we gladly gave them. They then told us we would have to move to a handicap room since we had a service dog. During our stay, every time we took her out they stated at us and shook their heads. They made us feel very unwelcome. We stayed 3 nights and on our last day as we were packing up housekeeping knocked on the door and said he was there to clean up dog poop on the floor. He said the manager sent him. This was 2 hours before checkout time and we told him there was no mess. He looked disgusted that we had a dog in the room. Overall, the room itself wasn't horrible, but it was nothing special and could have been cleaner. The management needs to be informed about how to handle special needs and that there are laws governing them. I will never go back to this hotel and would not recommend it to anyone. Also, if we were in need of handicap parking, they only have 1 parking spot which i think is illegal also.

Upon our arrival, the door to reception was locked and no front desk person was there. we rang bell many times for several minutes to no avail. There was another person also waiting. Being out of country I had to turn on my cellular phone plan to call the number which cost us $25 to do so. When the man arrived he was rude and told us check in was at 3pm and it was 2:45. The website told us there was 24 hour service at front desk. He looked like we woke him up. When we booked it indicated there was a continental breakfast. Front desk told us that they took it from their website but we had booked 6 weeks prior to arrival and it was on the website then. He advised he would have it ready for 8:30-10 am. There was only coffee, no tea and no juice. There was a loaf of bread and a few packets of jam. There was also a package of mini muffins. It was a very dirty area in the breakfast room with spills all over from others. The room had no wash cloths, the sink was clogged and didn’t drain. The ceiling was gross with brown drip marks all over. Needs cleaned!! The parking lot was strewn with garbage and broken glass. Needs to be swept and garbage cleaned up. Will say the beds were comfortable.

Rooms were clean and im good condition and late check in was a plus!!!

The property needs to be updated. We asked to change rooms because the air conditioner was very noisy. The management complied very quickly. The bedding and towels were stained. Management was very nice but would of preferred a different property to stay at next time

The worst place I have been in my life, we found chinches in the bed, they didn't give us a new room, they said to cancel the reservation and go to another place. The manager and the representative were so rude and annoying. They were screaming at me, they didn't take responsibility for what they did. Horrible!!!!!!!!

So this place was good for just staying the night near niagara falls. It was very close to Niagara and had a good location, however, the place itself is not the nicest. This was expected but the sheets were even slightly moist and the deadbolt on the door didn’t fully work. Also, if you are going for the breakfast, it is limited to 7:30-9:30am but when I went at 9am, there were 5 mini muffins and 3 slices of white bread left. There were also more flies than people in the breakfast room. We stayed here because we were 4 college students needing a cheap place to stay so we didn’t expect anything nice but if money isn’t an issue, I wouldn’t go here.

It is in a convenient location

Location

Great location gor shopping

Great place. Clean rooms, friendly staff. Great location. This is our new go-to spot in Niagara

we went there in winter season and the heater is not warm enough. But the good thing is the staffs gave us a heater. The environment is really good and there’s a lot of shopping areas around.

Really convenient!

It was convenient and close to the interstate.

Place was great. Checking in is fast. Perfect for friends and families. Close to most of food chains and outlet mall. Definitely coming back. 🇨🇦🇨🇦🇨🇦

Pretty clean room.. served the purpose .. couple of nights , not too far from Niagara Falls! Quiet & comfortable .

So this place was good for just staying the night near niagara falls. It was very close to Niagara and had a good location, however, the place itself is not the nicest. This was expected but the sheets were even slightly moist and the deadbolt on the door didn’t fully work. Also, if you are going for the breakfast, it is limited to 7:30-9:30am but when I went at 9am, there were 5 mini muffins and 3 slices of white bread left. There were also more flies than people in the breakfast room. We stayed here because we were 4 college students needing a cheap place to stay so we didn’t expect anything nice but if money isn’t an issue, I wouldn’t go here.

The ad said it included breakfast. There was no breakfast provided. We were told it closed down for the season. Also the smoke detector had no batteries in it

Paid for a king room, got 2 queens. Had to wake the owner up for breakfast and then told me to come back in a 1/2 hr. Left a gallon of milk, stale cereal, 2 loaves of bread, about a dozen tiny donuts and muffins and then must of went back to bed because never saw him again. Whole dining area hadn’t been cleaned up from the last time they fed ppl. Lovely stay.

I really liked the location of this place. It’s ideal and sufficient enough to spend a night on a budget. The room was clean. The real disappointment was that I expected breakfast. There was only toast, mini chocolate chip muffins and dry cereal. There was no coffee or juice available and the milk for the cereal wasn’t refrigerated.

I m thankful the owner/manager of the hotel to call me for the laptop which I forgot. Honest people. Excellent service clean rooms with good smell. Delicious breakfast . 5 star for hotel and staff.

The smoke detector in the room was missing. There were no hand towels. The manager said that they were short staffed and didn’t get the laundry done. There was supposed to be a continental breakfast. The pictures in the ad showed a waffle iron, bagels, fruit and more. But, all they served, was white bread, mini muffins, and two types of cold cereal.

No breakfast as promised otherwise decent.

Upon our arrival, the door to reception was locked and no front desk person was there. we rang bell many times for several minutes to no avail. There was another person also waiting. Being out of country I had to turn on my cellular phone plan to call the number which cost us $25 to do so. When the man arrived he was rude and told us check in was at 3pm and it was 2:45. The website told us there was 24 hour service at front desk. He looked like we woke him up. When we booked it indicated there was a continental breakfast. Front desk told us that they took it from their website but we had booked 6 weeks prior to arrival and it was on the website then. He advised he would have it ready for 8:30-10 am. There was only coffee, no tea and no juice. There was a loaf of bread and a few packets of jam. There was also a package of mini muffins. It was a very dirty area in the breakfast room with spills all over from others. The room had no wash cloths, the sink was clogged and didn’t drain. The ceiling was gross with brown drip marks all over. Needs cleaned!! The parking lot was strewn with garbage and broken glass. Needs to be swept and garbage cleaned up. Will say the beds were comfortable.

We booked a non smoking room but we got the smoking room and receptionist was not ready to exchange it. Also he was very rude and not ready to listen the problem to fix it. They provided only coffee, bread and muffins for the breakfast and they kept the milk overnight outside for next day usage as there's no fridge in the breakfast room. Regular fountain/sink or drinking water is not available in the breakfast room and everyone not able to drink the hot water directly from the vending machine. Also juice machine was out of order and kids were disappointed. Bathroom lock was not working and they were not ready to fix it. I would not suggest this hotel for anyone.

I was pleasantly surprised the room was very nice and clean despite the bad reviews. Stayed with kids and seemed to be a safe place. Disappointed there is no breakfast or swimming pool though.