Name: Primoretz Grand Hotel & Spa
Address: 2 Al. Batenberg, Burgas, Bulgaria, Burgas, Burgas, BG
Price range: US$126–US$183 per night
Rating: 8.98

What guests think

Across recent reviews of Primoretz Grand Hotel & Spa, travelers praise the beachfront, walkable location and extensive spa and gym, while noting spacious, comfortable rooms that can feel dated in places and occasional maintenance or facility hour quirks.

Service is widely described as friendly and helpful, with quick responses, though a few guests mention uneven attitudes. Cleanliness is generally strong across rooms and grounds. Dining feedback is mixed, ranging from excellent restaurant meals and breakfasts to some mediocre items. Overall, expect a comfortable seaside stay with standout wellness facilities and a convenient setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Wellness facilities are a strong point, with a well-equipped gym, an indoor pool, spa amenities, and a private beach; parking is available. Some guests note limited gym/pool hours and occasional room key or electrical issues.

Related guest reviews

10

Reza

11 Sept 2024

·

Stayed 1 night

This stunning hotel offers a private beach and is ideally situated near both the coastline and a spacious park. It provides the perfect setting for relaxation, whether in the serene spa or by the beautifully designed pool area. The hotel’s design is elegant and tasteful throughout. Don’t miss the opportunity to dine at the on-site restaurant, where high-quality, flavorful cuisine is served. We enjoyed every bid of this hotel and look forward to return again.

6

Maria

2 Sept 2024

·

Stayed 3 nights

Sehr gut. Die Öffnungszeiten des Pools sind vielleicht ein bisschen zu erweitern.

Translate

10

Geoffrey

26 Oct 2024

·

Stayed 1 night

Fourth time staying at this Hotel and as always it was fantastic! The room is incredibly spacious and the bed and pillows are so comfortable! Fantastic view of the sea from our balcony and a delicious dinner as well as breakfast. Also thoroughly enjoyed the spa with two saunas and a steam room along with a salt pool, hot tub and another indoor pool.

10

Carlos

15 Oct 2025

·

Stayed 2 nights

This property was clean and in a great location. Hotel had everything you need. The gym had everything and one of the best gyms i have seen in a hotel. Indoor pool was a nice touch for the colder fall weather.

8

Sinan

7 Sept 2024

·

Stayed 3 nights

Otelden genel olarak memnun kaldık. Otoparkı var. Konumu çok iyi. Otelden çıkıp birkaç dakikalık yürüyüşle şehrin en kalabalık yürüyüş yoluna ulaşabiliyorsunuz. Otelin hemen arkasındaki plajda otele ait şezlonglar var. Plaj taşlı değil, deniz güzel, yavaş yavaş derinleşiyor. Kahvaltısı güzel denilebilir. Domuz ürünleri yemediğimiz için et ürünlerinin olduğu birçok seçeneği elemek zorunda kaldık ama kahvaltılık çeşit sayısı fena değil. Otelin ferah ve aydınlık bir şekilde renove edilmesi gerektiğini düşünüyorum. Odadaki eşyaların eski ve kirli görüntüsü, odanın ve koridorların loş olması kasvetli bir hava uyandırıyor. Temizlik konusunda genel olarak memnun kaldık. Overall, we were satisfied with the hotel. It has a parking lot. The location is excellent. After leaving the hotel, you can reach the city's busiest walking street with just a few minutes' walk. There are sun loungers belonging to the hotel on the beach right behind it. The beach is not rocky, and the sea is nice, gradually getting deeper. Breakfast is decent. Since we don't eat pork products, we had to skip many of the meat options, but the variety of breakfast items was not bad. I think the hotel needs a bright and spacious renovation. The old and dirty appearance of the furniture in the room, along with the dim lighting in the room and corridors, creates a gloomy atmosphere. We were generally satisfied with the cleanliness.

Translate

8

Peter

26 May 2023

·

Stayed 4 nights

Overall, it is a very nice, modern, clean facility. The grounds are clean and very well kept. The room was very spacious. My only complaint is that there were a lot of issues with my room card. There was an electrical system issue that they could not seem to fix completely. As a result, I had to visit the front desk several times or wait for service personnel to visit my room to attempt to remedy the issues. I will say that the staff were very quick to respond every time. This is the only negative thing I have to say about my visit. I would stay here again.

10

Geoffrey

23 Oct 2024

·

Stayed 1 night

Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices. The service is also quite attentive and professional.

8

Edis

20 Jul 2025

·

Stayed 1 night

Not Up to 5-Star Standards The rooms are outdated and in need of renovation — definitely not what you’d expect from a 5-star property. While the private beach is a nice touch, the double sunbed mattresses were disappointing: they looked very dirty and were just covered with bedsheets, which felt unhygienic and off-putting. Overall, not worth the rating.

8

Geof

18 Apr 2025

·

Stayed 1 night

Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep!

10

Martin

23 Jan 2022

·

Stayed 2 nights

Stort och fräscht hotell. Gym och spa riktigt fint även om öppningstider för gym kunde varit bättre

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the property, rooms, and grounds as very clean and well kept.

Related guest reviews

10

Sevdalina

31 Dec 2023

·

Stayed 2 nights

The property is immaculate, staff is very friendly and efficient. Highly recommend, will not disappoint!

10

Carlos

15 Oct 2025

·

Stayed 2 nights

This property was clean and in a great location. Hotel had everything you need. The gym had everything and one of the best gyms i have seen in a hotel. Indoor pool was a nice touch for the colder fall weather.

8

Sinan

7 Sept 2024

·

Stayed 3 nights

Otelden genel olarak memnun kaldık. Otoparkı var. Konumu çok iyi. Otelden çıkıp birkaç dakikalık yürüyüşle şehrin en kalabalık yürüyüş yoluna ulaşabiliyorsunuz. Otelin hemen arkasındaki plajda otele ait şezlonglar var. Plaj taşlı değil, deniz güzel, yavaş yavaş derinleşiyor. Kahvaltısı güzel denilebilir. Domuz ürünleri yemediğimiz için et ürünlerinin olduğu birçok seçeneği elemek zorunda kaldık ama kahvaltılık çeşit sayısı fena değil. Otelin ferah ve aydınlık bir şekilde renove edilmesi gerektiğini düşünüyorum. Odadaki eşyaların eski ve kirli görüntüsü, odanın ve koridorların loş olması kasvetli bir hava uyandırıyor. Temizlik konusunda genel olarak memnun kaldık. Overall, we were satisfied with the hotel. It has a parking lot. The location is excellent. After leaving the hotel, you can reach the city's busiest walking street with just a few minutes' walk. There are sun loungers belonging to the hotel on the beach right behind it. The beach is not rocky, and the sea is nice, gradually getting deeper. Breakfast is decent. Since we don't eat pork products, we had to skip many of the meat options, but the variety of breakfast items was not bad. I think the hotel needs a bright and spacious renovation. The old and dirty appearance of the furniture in the room, along with the dim lighting in the room and corridors, creates a gloomy atmosphere. We were generally satisfied with the cleanliness.

Translate

8

Peter

26 May 2023

·

Stayed 4 nights

Overall, it is a very nice, modern, clean facility. The grounds are clean and very well kept. The room was very spacious. My only complaint is that there were a lot of issues with my room card. There was an electrical system issue that they could not seem to fix completely. As a result, I had to visit the front desk several times or wait for service personnel to visit my room to attempt to remedy the issues. I will say that the staff were very quick to respond every time. This is the only negative thing I have to say about my visit. I would stay here again.

10

Zlatina G.

24 Dec 2025

·

Stayed 1 night

Rent rom, personalet i resepsjonen var veldig hjelpelig og hyggelig.

Translate

10

DAVID

25 May 2025

·

Stayed 1 night

Clean, comfortable, quiet. Friendly helpful staff. Excellent breakfast.

8

Michael

1 May 2025

·

Stayed 5 nights

Clean , large room and balcony, beautiful lobby

10

Geoffrey

23 Oct 2024

·

Stayed 1 night

Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices. The service is also quite attentive and professional.

8

Edis

20 Jul 2025

·

Stayed 1 night

Not Up to 5-Star Standards The rooms are outdated and in need of renovation — definitely not what you’d expect from a 5-star property. While the private beach is a nice touch, the double sunbed mattresses were disappointing: they looked very dirty and were just covered with bedsheets, which felt unhygienic and off-putting. Overall, not worth the rating.

8

Geof

18 Apr 2025

·

Stayed 1 night

Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many offering sea views and balconies; some are quiet. However, several guests feel the decor and fittings are dated and would benefit from modernization.

Related guest reviews

10

Geoffrey

26 Oct 2024

·

Stayed 1 night

Fourth time staying at this Hotel and as always it was fantastic! The room is incredibly spacious and the bed and pillows are so comfortable! Fantastic view of the sea from our balcony and a delicious dinner as well as breakfast. Also thoroughly enjoyed the spa with two saunas and a steam room along with a salt pool, hot tub and another indoor pool.

10

Marina

29 Jun 2022

·

Stayed 4 nights

Great location. The property was renovated and it’s roomy and modern. The staff is great. We used the spa on daily basis - everyone did a fantastic job except for Martin. He was too rough and rushed and felt like he didn’t have a formal training. Three of us had similar experiences with him.

8

Loreen

24 Sept 2025

·

Stayed 2 nights

The grounds are beautiful and the location is excellent. 5 min walk to train and bus station right on the beach and next to the park and walking street. Rooms need upgrading.

10

Latchezar

4 Sept 2023

·

Stayed 3 nights

Very nice five star hotel. The sea view from the top floors rooms is magnificent.

8

Anwar

16 Feb 2025

·

Stayed 1 night

Not 5stars for sure. But ok for summer vacation. Breakfast a la carte but staff needs to be smiling a little bit. Room a bit empty and some modernization needed.

10

DAVID

25 May 2025

·

Stayed 1 night

Clean, comfortable, quiet. Friendly helpful staff. Excellent breakfast.

8

Michael

1 May 2025

·

Stayed 5 nights

Clean , large room and balcony, beautiful lobby

10

Melissa

17 May 2024

·

Stayed 2 nights

V comfortable big room . Only thing was the breakfast wasn’t great.

8

Edis

20 Jul 2025

·

Stayed 1 night

Not Up to 5-Star Standards The rooms are outdated and in need of renovation — definitely not what you’d expect from a 5-star property. While the private beach is a nice touch, the double sunbed mattresses were disappointing: they looked very dirty and were just covered with bedsheets, which felt unhygienic and off-putting. Overall, not worth the rating.

8

Geof

18 Apr 2025

·

Stayed 1 night

Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and responsive, though a few mention uneven attitudes.

Related guest reviews

10

Marina

29 Jun 2022

·

Stayed 4 nights

Great location. The property was renovated and it’s roomy and modern. The staff is great. We used the spa on daily basis - everyone did a fantastic job except for Martin. He was too rough and rushed and felt like he didn’t have a formal training. Three of us had similar experiences with him.

10

Kerana

25 May 2025

·

Stayed 4 nights

Great stay. Staff was amazing. Svetlo went above and beyond to assist us. Will definitely be coming back to stay again on our next visit.

8

Peter

26 May 2023

·

Stayed 4 nights

Overall, it is a very nice, modern, clean facility. The grounds are clean and very well kept. The room was very spacious. My only complaint is that there were a lot of issues with my room card. There was an electrical system issue that they could not seem to fix completely. As a result, I had to visit the front desk several times or wait for service personnel to visit my room to attempt to remedy the issues. I will say that the staff were very quick to respond every time. This is the only negative thing I have to say about my visit. I would stay here again.

8

Edi

15 Aug 2022

·

Stayed 5 nights

4,8 out of 5. Very pleased with all amenities and services. Some of the staff need a little more attitude correction, but most of them were super friendly, helpful and make you feel like on a real holiday.

10

Zlatina G.

24 Dec 2025

·

Stayed 1 night

Rent rom, personalet i resepsjonen var veldig hjelpelig og hyggelig.

Translate

10

DAVID

25 May 2025

·

Stayed 1 night

Clean, comfortable, quiet. Friendly helpful staff. Excellent breakfast.

10

GEORGI

23 Sept 2025

·

Stayed 2 nights

Helpfull staff and excellent service.

10

Geoffrey

23 Oct 2024

·

Stayed 1 night

Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices. The service is also quite attentive and professional.

10

Bo-Lennart

21 Apr 2022

·

Stayed 1 night

Best service ever.

8

Sanjeev

4 Oct 2025

·

Stayed 2 nights

The Hotel has an excellent location. The front desk staff is young but very helpful. I had one meal which was not very good. Breakfast is good.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent beachfront, walkable location near the park, restaurants, and the marina, with short access to train/bus links and many rooms offering sea views.

Related guest reviews

10

Reza

11 Sept 2024

·

Stayed 1 night

This stunning hotel offers a private beach and is ideally situated near both the coastline and a spacious park. It provides the perfect setting for relaxation, whether in the serene spa or by the beautifully designed pool area. The hotel’s design is elegant and tasteful throughout. Don’t miss the opportunity to dine at the on-site restaurant, where high-quality, flavorful cuisine is served. We enjoyed every bid of this hotel and look forward to return again.

10

Carlos

15 Oct 2025

·

Stayed 2 nights

This property was clean and in a great location. Hotel had everything you need. The gym had everything and one of the best gyms i have seen in a hotel. Indoor pool was a nice touch for the colder fall weather.

10

neal

9 Aug 2025

·

Stayed 3 nights

A brammer of a hotel…… reeks of quality and excellent location close to good beach, the marina and restaurants

8

Loreen

24 Sept 2025

·

Stayed 2 nights

The grounds are beautiful and the location is excellent. 5 min walk to train and bus station right on the beach and next to the park and walking street. Rooms need upgrading.

8

Sinan

7 Sept 2024

·

Stayed 3 nights

Otelden genel olarak memnun kaldık. Otoparkı var. Konumu çok iyi. Otelden çıkıp birkaç dakikalık yürüyüşle şehrin en kalabalık yürüyüş yoluna ulaşabiliyorsunuz. Otelin hemen arkasındaki plajda otele ait şezlonglar var. Plaj taşlı değil, deniz güzel, yavaş yavaş derinleşiyor. Kahvaltısı güzel denilebilir. Domuz ürünleri yemediğimiz için et ürünlerinin olduğu birçok seçeneği elemek zorunda kaldık ama kahvaltılık çeşit sayısı fena değil. Otelin ferah ve aydınlık bir şekilde renove edilmesi gerektiğini düşünüyorum. Odadaki eşyaların eski ve kirli görüntüsü, odanın ve koridorların loş olması kasvetli bir hava uyandırıyor. Temizlik konusunda genel olarak memnun kaldık. Overall, we were satisfied with the hotel. It has a parking lot. The location is excellent. After leaving the hotel, you can reach the city's busiest walking street with just a few minutes' walk. There are sun loungers belonging to the hotel on the beach right behind it. The beach is not rocky, and the sea is nice, gradually getting deeper. Breakfast is decent. Since we don't eat pork products, we had to skip many of the meat options, but the variety of breakfast items was not bad. I think the hotel needs a bright and spacious renovation. The old and dirty appearance of the furniture in the room, along with the dim lighting in the room and corridors, creates a gloomy atmosphere. We were generally satisfied with the cleanliness.

Translate

10

Lee

4 Jun 2022

·

Stayed 8 nights

Great location and great friendly staff.

10

Latchezar

4 Sept 2023

·

Stayed 3 nights

Very nice five star hotel. The sea view from the top floors rooms is magnificent.

10

Geoffrey

23 Oct 2024

·

Stayed 1 night

Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices. The service is also quite attentive and professional.

8

Geof

18 Apr 2025

·

Stayed 1 night

Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep!

8

Sanjeev

4 Oct 2025

·

Stayed 2 nights

The Hotel has an excellent location. The front desk staff is young but very helpful. I had one meal which was not very good. Breakfast is good.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site restaurant is often praised, and several guests enjoyed breakfast. Others found breakfast mediocre or not great at times.

Related guest reviews

10

Reza

11 Sept 2024

·

Stayed 1 night

This stunning hotel offers a private beach and is ideally situated near both the coastline and a spacious park. It provides the perfect setting for relaxation, whether in the serene spa or by the beautifully designed pool area. The hotel’s design is elegant and tasteful throughout. Don’t miss the opportunity to dine at the on-site restaurant, where high-quality, flavorful cuisine is served. We enjoyed every bid of this hotel and look forward to return again.

10

Geoffrey

26 Oct 2024

·

Stayed 1 night

Fourth time staying at this Hotel and as always it was fantastic! The room is incredibly spacious and the bed and pillows are so comfortable! Fantastic view of the sea from our balcony and a delicious dinner as well as breakfast. Also thoroughly enjoyed the spa with two saunas and a steam room along with a salt pool, hot tub and another indoor pool.

6

T

14 Jun 2025

·

Stayed 1 night

Expresso for 12 lev at the reception bar was a nit over the top.

10

Monica

11 Oct 2024

·

Stayed 1 night

The spa and pools were excellent. More healthy food options for breakfast (vegan) would be great.

8

Mehmet Ali

17 Apr 2024

·

Stayed 6 nights

Otelin konumu güzel. Kahvaltı vasat. Çalışanlar güleryüzlü.

Translate

10

DAVID

25 May 2025

·

Stayed 1 night

Clean, comfortable, quiet. Friendly helpful staff. Excellent breakfast.

10

Melissa

17 May 2024

·

Stayed 2 nights

V comfortable big room . Only thing was the breakfast wasn’t great.

10

Geoffrey

23 Oct 2024

·

Stayed 1 night

Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices. The service is also quite attentive and professional.

8

Geof

18 Apr 2025

·

Stayed 1 night

Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep!

8

Sanjeev

4 Oct 2025

·

Stayed 2 nights

The Hotel has an excellent location. The front desk staff is young but very helpful. I had one meal which was not very good. Breakfast is good.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$124
February	US$128
March	US$118
April	US$124
May	US$126
June	US$159
July	US$206
August	US$191
September	US$149
October	US$124
November	US$126
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $183	21 $159	22 $146	23 $151	24 $149	25 $155	26 $145
27	28	29 $179	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $133	3 $126
4 $126	5 $133	6 $132	7 $131	8 $137	9 $135	10 $135
11 $126	12 $126	13 $133	14 $131	15 $133	16 $132	17 $133
18 $126	19 $133	20 $131	21 $132	22 $132	23 $131	24 $126
25 $132	26 $132	27 $126	28 $132	29 $132	30 $129	31 $126

Primoretz Grand Hotel & Spa

Prices for Primoretz Grand Hotel & Spa

Monthly average prices

About this property

Location

Room options

Standard Single Room, Sea View

Standard Double Room, Sea View

Standard Double Room, City View

Standard Single Room

Deluxe Double Room, City View

Apartment, City View

Deluxe Double Room, Sea View

Guest reviews of Primoretz Grand Hotel & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Primoretz Grand Hotel & Spa

Prices for upcoming dates