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The Balkan Jewel Resort, Trademark Collection by Wyndham

$70
/ night

Avg. for September

The Balkan Jewel Resort, Trademark Collection by Wyndham - Image 1
The Balkan Jewel Resort, Trademark Collection by Wyndham - Room
The Balkan Jewel Resort, Trademark Collection by Wyndham - Room
The Balkan Jewel Resort, Trademark Collection by Wyndham - View from room
The Balkan Jewel Resort, Trademark Collection by Wyndham - Pool

Prices for The Balkan Jewel Resort, Trademark Collection by Wyndham

Select dates to see prices and availability

$70
/ night

Avg. for September

Monthly average prices

Nightly prices at The Balkan Jewel Resort, Trademark Collection by Wyndham average $62 in July, the cheapest month, and $95 in February, the most expensive, based on the last 12 months.

Average nightly price at The Balkan Jewel Resort, Trademark Collection by Wyndham by month, last 12 months (USD)
MonthAverage price
January$92
February$95
March$95
April$95
May$89
June$67
July$62
August$71
September$70
October$74
November$81
December$69

Most expensive: February (~$95)

Cheapest: July (~$62)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access...
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

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Location

Betolovoto Area (between Razlog and Bansko), Razlog, Bulgaria

Paisii Hilendarski Historical Center (6.9 miles)

Holy Trinity Church (6.9 miles)

Chapel of the Holy Virgin (6.9 miles)

Museum of Otets Paisii Hilendarski (7 miles)

Sveta Troitsa Church (7.1 miles)

House Museum of Neofit Rilski (7.1 miles)

More location info

Room options

6

Deluxe Studio, 1 Twin Bed

Room details

1 Twin Bed

Sleeps 4

538 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

7

Family Room, 1 Twin Bed

Room details

1 Twin Bed

Sleeps 5

646 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette

4

Studio, 1 Twin Bed

Room details

1 Twin Bed

Sleeps 4

484 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

5

Club Studio, 1 Twin Bed (Attic)

Room details

1 Twin Bed

Sleeps 2

431 ft²

Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette

7

Family Suite, 1 Twin Bed (Attic)

Room details

1 Twin Bed

Sleeps 6

700 ft²

Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette

6

Family Suite, 1 Twin Bed

Room details

1 Twin Bed

Sleeps 6

700 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

5

Superior Studio, Multiple Beds

Room details

2 Twin Beds
and
1 Sofa Bed

Sleeps 3

646 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

5

Deluxe Studio, Multiple Beds (Superior Studio)

Room details

2 Twin Beds
and
1 Sofa Bed

Sleeps 3

646 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

6

Club Studio, Multiple Beds (Spa N Restaurant Access)

Room details

2 Twin Beds
and
1 Sofa Bed

Sleeps 2

431 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette

6

Studio, 1 Twin Bed (Attic)

Room details

1 Twin Bed

Sleeps 4

538 ft²

Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette

5

Luxury Villa, Multiple Beds

Room details

3× Full Beds
and
1 Sofa Bed

Sleeps 8

1292 ft²

Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Patio
Fireplace

7

Room, Multiple Beds, Accessible

Room details

4× Twin Beds
and
1 Sofa Bed

Sleeps 6

915 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

6

Deluxe Studio, Multiple Beds

Room details

2 Twin Beds
and
1 Sofa Bed

Sleeps 2

646 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

5

Deluxe Suite, 1 Twin Bed

Room details

1 Twin Bed

Sleeps 6

646 ft²

Balcony
Separate Dining Area
Heating
Wi-Fi (Free)
Kitchenette
Fireplace

Guest reviews of The Balkan Jewel Resort, Trademark Collection by Wyndham

Facilities

7.7

Cleanliness

8.5

Rooms

8.4

Service

8.2

Location

8.3

Dining

8.1

2

Wan Ju

EXP-logo

Jun 7, 2025

·

Stayed 1 night

The room is not updated. Mattresses are too old with spring coil noise once you sit on. Room is big but many things are out of orders such as bedside table lights are not on, no power charging sockets. Shower is very small.
The room is not updated. Mattresses are too old with spring coil noise once you sit on. Room is big but many things are out of orders such as bedside table lights are not on, no power charging sockets. Shower is very small.
4

Yordan

EXP-logo

Mar 6, 2025

·

Stayed 8 nights

The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.
The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.
4

Tina

EXP-logo

Feb 22, 2025

·

Stayed 7 nights

This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.
This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.
2

Fisnik

IAN-logo

Jan 8, 2025

·

Stayed 3 nights

This hotel deserves zero stars. From the moment we arrived, the service was atrocious. The head waiter was incredibly rude, condescending, and unprofessional. He treated us like an inconvenience and made us feel unwelcome. The food was equally disappointing. It was bland, poorly prepared, and lacked any flavor. The cleanliness of the hotel was also subpar. Our room was dusty, the bathroom wasn't properly cleaned, and the overall hygiene standards were questionable. The service throughout the hotel was consistently terrible. Staff were unhelpful, slow to respond, and seemed uninterested in providing any kind of assistance. This was by far the worst hotel experience I have ever had. I would strongly advise anyone considering staying here to look elsewhere.
This hotel deserves zero stars. From the moment we arrived, the service was atrocious. The head waiter was incredibly rude, condescending, and unprofessional. He treated us like an inconvenience and made us feel unwelcome. The food was equally disappointing. It was bland, poorly prepared, and lacked any flavor. The cleanliness of the hotel was also subpar. Our room was dusty, the bathroom wasn't properly cleaned, and the overall hygiene standards were questionable. The service throughout the hotel was consistently terrible. Staff were unhelpful, slow to respond, and seemed uninterested in providing any kind of assistance. This was by far the worst hotel experience I have ever had. I would strongly advise anyone considering staying here to look elsewhere.
8

Fanny

EXP-logo

Oct 13, 2024

·

Stayed 1 night

Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.
Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Security deposit

EUR 100 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about The Balkan Jewel Resort, Trademark Collection by Wyndham

Is parking available at the property?

Parking is available on-site, but guests must contact the property in advance to reserve it. Limited parking is provided, and fees may apply.

Are pets allowed at the hotel?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 14:00 until 00:00, and check-out is until 12:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available at the hotel?

The property has limited wheelchair accessibility, including some facilities that may accommodate guests with disabilities. Specific features include elevators and step-free entrances.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Razlog, within a national park, approximately 11 km from key attractions such as Paisii Hilendarski Historical Center and Holy Trinity Church. Public transport availability is not specified.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and seasonal outdoor swimming pools. The seasonal pool is open from June to September, and pool access is available from 9:00 AM to 9:00 PM.

What are the hotel's policies regarding children?

Children are allowed at the property, and one child aged 7 years or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs, with a maximum of one crib allowed per room. Additional fees may apply for rollaway beds, which are available for EUR 20 per day, and advance request is required.

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Prices for upcoming dates

September 2026
October 2026

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Prices in USD for 2 guests, updated daily.

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