Name: DoubleTree by Hilton Queenstown
Address: Kawarau Village 79 Peninsula Road, Kawarau Falls, Distrito de Queenstown Lakes, NZ
Price range: 127 US$–343 US$ per night
Rating: 8.28

Opiniones de los huéspedes

El DoubleTree by Hilton Queenstown está situado en un tranquilo entorno junto al lago con vistas encantadoras y fácil acceso en taxi acuático, donde muchos huéspedes elogian al personal amable, las habitaciones cómodas con cocinas pequeñas y un desayuno abundante, aunque el estacionamiento es de pago y limitado.

Muchos disfrutan de paseos junto al lago y de la proximidad al aeropuerto y a las tiendas de Frankton, al mismo tiempo que señalan que el hotel está fuera del centro y es menos conveniente sin un coche. Los problemas reportados incluyen fallos ocasionales en el servicio de limpieza, distribuciones de habitaciones pequeñas o incómodas, aire acondicionado viciado o que no funciona correctamente y confusión o cargos adicionales por algunas instalaciones compartidas. Es adecuado para viajeros que buscan una base tranquila con vistas panorámicas en lugar de una estancia en el centro de la ciudad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Tranquilo entorno junto al lago con acceso a las instalaciones del Hilton de al lado (gimnasio generalmente incluido; piscina y spa a menudo con coste adicional) y un cómodo taxi acuático a la ciudad. El estacionamiento es de pago y puede ser limitado o estrecho.

Reseñas de huéspedes relacionadas

8

Sophia

4 nov 2025

·

Se alojó 3 noches

Great onsite next to the Hilton - food, gym and other extras nearby. Lake location is phenomenal

10

Sophie

2 sept 2024

·

Se alojó 2 noches

I’ve had an amazing time! Especially the front desk was extra helpful and I was able to book myself in to the Hilton pool for one day next door. The room was spotless and I had everything needed for cooking/baking. The GYM is also at the Hilton hotel next door and can be used for free. I would just wishes for a brochure to get more information about the location/hotel/directions. Other then that 5/5 ✨

10

Patrick

29 jul 2025

·

Se alojó 3 noches

We had a fabulous time at Double Tree Hilton, Queenstown. We requested a room upgrade to the lakeview room - totally worth it! The staff were very friendly and service-orientated. On our first morning, a technical problem in processing our breakfast order meant we went without breakfast – not a big deal from our point of view. However, this is obviously something The Hilton management and staff take more seriously. The staff were very apologetic, offering a free bottle of wine and breakfast. The service we received from Cydea, Alberto and the wider team was exceptional and greatly appreciated. The hotel has a great swimming pool and facilities, and with it is perfectly located for those who want to avoid the traffic to/fro Queenstown. Water taxis run every hour (or so) which meant it was a pleasant way to travel to Qntn. This has been our third time staying at this hotel, and we will return again. thank you!

8

Lisa

30 jun 2025

·

Se alojó 1 noche

This is our second stay at this hotel, the first time was not a great experience but this time it was with only one downside, the parking. There was next to no parking available when we arrived around 8pm. We lucked out on our second drive round with a park in a gravel area at the back of the hotel but the parking is owned by a third party and is $16 a night. The hotel itself was great.... the person at reception was awesome, really helpful and nothing beats a warm cookie on arrival.... well, except 2 cookies!!!! The bed is super comfortable and the room overall is nice but the lounge is a little small. We had a late check in and left early the next morning so weren't fussed at having a concrete wall and a gravel carpark to look at. If you are there for a view of the lake it would be worth asking for one when you book it.

10

Raynil Chand

28 sept 2025

·

Se alojó 4 noches

Had a great stay here! Staff are so friendly and helpful. Lots of room facilities and parking is easy either paid or free options: water taxi from here to Queenstown is quite the treat.

8

Michael

3 feb 2023

·

Se alojó 1 noche

Good hotel just a short water taxi ride away from Queenstown. The Airport and Frankton shopping are a walking distance away. Bike rental at the hotel. Buffet breakfast.

10

Venessa

14 jun 2025

·

Se alojó 4 noches

Great place to stay, very clean and lovely. Very limited free parking at the hotel - we can ended up paying for parking at $16 a day.

6

Sophia

27 may 2024

·

Se alojó 2 noches

Not bad at all nice and quiet room is reasonable. Can use gym at Hilton for free however sauna and pool will be at an extra cost

8

Karen

6 feb 2024

·

Se alojó 6 noches

I did like the view and was unique coming down a steep hill to it. The one way system made it easier to negotiate the roading. Most amenities and dining was at the Hilton. Was close to Remarkables park. Didn’t like having to pay for parking as a hotel guest.

8

Sarah

2 jun 2025

·

Se alojó 2 noches

Clean and comfortable rooms, however hardly any hot water lukewarm at best. Staff were attentive, would have been practical to know before booking that we couldn’t use the adjacent swimming pool at the Hilton without incurring an additional cost.

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Limpieza

La retroalimentación sobre la limpieza es inconsistente: muchos señalan habitaciones limpias, pero las quejas recurrentes citan muebles sucios o desgastados, aspirado omitido, dispensadores vacíos y un servicio de limpieza deficiente.

Reseñas de huéspedes relacionadas

2

Nicholle

23 dic 2023

·

Se alojó 2 noches

The hotel looks like the photos. There is a beautiful lake view of the balcony and a spacious room and bathroom in a great area just outside of Christchurch near all the tours. However, the hotel and the room itself was filthy. There was items of garbage on the floor, the bathroom contained spills on the counters and hair in the sink and tub and the bedding contained significant stains including blood. The entire thing was super dusty especially the bed to the point where it was triggering our allergies quite significantly. Would be such a beautiful place if only it was clean!

10

Kay

13 ene 2024

·

Se alojó 1 noche

Room excellent clean bed very comfortable.

8

Angela

10 jun 2024

·

Se alojó 1 noche

Comfortable room. Cleaning not really up to standard. Reasonable rate for what it was

8

Matthew

10 jul 2024

·

Se alojó 6 noches

Great spot. Great Hotel. Average Breakfast. House keeping sub standard. Would stay again

10

kylee

19 ago 2024

·

Se alojó 2 noches

Room service was amazing Staff super friendly and room was clean, stunning view.

10

Sneha

19 jun 2024

·

Se alojó 3 noches

The room service, room condition, location and view everything was top notch.. Complete value for money. Would be visiting again for sure.

6

Raiki

30 jun 2024

·

Se alojó 2 noches

バスはありますが1時間に1本で使い物になりません。また、水上タクシーも便利ですが本数が限られていますし、高価です。ランドリーありの記載ですが、実際にはありませんでした。また、受付の説明がかなり不足していたため、何度も聞きに行く必要がありました。部屋は清潔で快適でした。

8

Christine

6 feb 2024

·

Se alojó 5 noches

We like this location and have stayed at the Hilton Hotel next door several times. The apartment we had was a definite step down, but the price for 5 nights was only $100 less than the Hilton. Too much for the quality of the accomodation. Front desk staff were excellent. Room was not vacuumed at all over the 5 nights.

6

Teresa

21 sept 2024

·

Se alojó 1 noche

Dirty room, furnishings worn. I found bottle caps by the bed on the floor. Furniture fabric coming apart on bed and lounge chair. Coushions worn and dirty. Aside from that, the service was wonderful. All staff were friendly. Rooms are nice and quiet. Beautiful location on the lake, nice for a morning stroll. Easy parking (paid). Room service had Dairy Free options. Mushroom risotto -beautiful. Was charged $5.00 tray fee, weird. Overall a relaxing stay, I ended up staying another night.

6

Miklos

1 abr 2024

·

Se alojó 2 noches

It's in a great location and very clean, however the room size was extremely small for the price. The hand wash dispenser on the basin was empty, as was the conditioner dispenser in the shower. Reception was unattended a number of times when we wanted to ask for these to be replenished. The room service menu didn't load on the TV (and there was no other menu in the room). We didn't like not being able to see the TV from the bed. Overall, a disappointing stay at the DoubleTree by Hilton.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas, muchas con cocinas pequeñas, bañeras profundas o balcones, y magníficas vistas al lago. Algunos huéspedes informan sobre distribuciones pequeñas o incómodas, habitaciones viciadas o con aire acondicionado débil, y algunas peculiaridades de diseño, como poca privacidad en el baño o balcones diminutos.

Reseñas de huéspedes relacionadas

10

Helen

19 ene 2025

·

Se alojó 1 noche

Lovely stay at the village, easy walk to Frankton, good food options and beautiful views. Quiet and spacious room.

8

Martin

9 dic 2024

·

Se alojó 3 noches

The small King bedroom was stuffy….needs air conditioning or a fan.

10

Haley

2 sept 2025

·

Se alojó 1 noche

Check in was amazing - the woman serving me was so lovely and helpful. Room has amazing views and lovely beds, cant fault it.

10

Craig

23 ene 2026

·

Se alojó 3 noches

Great village style location. Room was great, with cooking facilities. Balcony was nice to be able to sit out and have a coffee in the morning.

4

Richard

13 mar 2024

·

Se alojó 2 noches

No AC and the room was west facing with a temperature of 27 Deg C in the afternoon.

10

Khalid

21 jun 2025

·

Se alojó 3 noches

Spacious rooms, large shower cabin with many conveniences.

4

Andrew

1 ene 2025

·

Se alojó 2 noches

Poor location. Room unusual with no privacy for bathroom. Balcony a tiny "French" style which also housed the A/C unit.

10

Brett

8 ene 2024

·

Se alojó 2 noches

Good stay - slightly small room but all else great

10

MA

2 ago 2024

·

Se alojó 1 noche

Excellent room and gorgeous views. The bath is deep and so relaxing!

6

Miklos

1 abr 2024

·

Se alojó 2 noches

It's in a great location and very clean, however the room size was extremely small for the price. The hand wash dispenser on the basin was empty, as was the conditioner dispenser in the shower. Reception was unattended a number of times when we wanted to ask for these to be replenished. The room service menu didn't load on the TV (and there was no other menu in the room). We didn't like not being able to see the TV from the bed. Overall, a disappointing stay at the DoubleTree by Hilton.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable y servicial, con registros de entrada fluidos y detalles considerados. Algunas reseñas informan problemas como registros de entrada lentos o difíciles y una disponibilidad inconsistente en la recepción.

Reseñas de huéspedes relacionadas

10

Teighan

25 jun 2025

·

Se alojó 3 noches

Had an amazing stay here. The staff were amazing and so friendly! I will be recommending this hotel to everyone. Giz at the front desk made our trip. She was so helpful with recommendations and was so lovely to chat too. Thank you to the double tree for your amazing hospitality.

10

Sandra

14 ene 2025

·

Se alojó 2 noches

Friendly welcome, efficient check in, bery helpful and knowledgeable. Helps us make informed decisions about available things to do! All suggestions well worth it!

10

Garth

17 jul 2025

·

Se alojó 2 noches

Great staff, especially the front desk!

4

Nick

7 dic 2024

·

Se alojó 1 noche

An horrific check in with zero professionalism and empathy by the receptionist. The duty manager was conveniently on a ‘break’ when I requested to see him. I was treated like a conman because I couldn’t immediately produce my credit card I had booked the accommodation with and when I did, was asked for photo ID. Last time I looked, this was NZ, not some other country. Great way to treat business guests. I could go on about lack of training, lack of respect, noisey tourist guest, closed restaurant on a Monday, no dining table or even desk to work on in the room..but frankly, I can’t be bothered. If this is Hilton at its best, I won’t be back…EVER

2

Maia

14 mar 2023

·

Se alojó 1 noche

Took us 2 hours to get into to a room

10

craig

5 jun 2025

·

Se alojó 1 noche

Excellent rooms and facilities Fantastic welcome from lovely friendly staff especially Mona taking care of me after a busy work day Highly recommend

10

Sally

26 sept 2025

·

Se alojó 2 noches

Friendly professional check in staff. Excellent hotel in a very special location.

10

Joanna

5 nov 2024

·

Se alojó 2 noches

The Doubletree was close to the Queenstown Airport, but located in a private part of Frankton. Only about 6 minute drive to Remarkables Shopping Center and 15-20 minutes to Queenstown (may be 20 min due to road construction to Queenstown). Wonderful views of the lake and the Remarkables mountains! The service, room, hotel, and breakfast buffet were all incredible! This was my favorite stay during my 3 week trip in New Zealand. Convenient, underground garage parking available; kitchenette in-room for light cooking, very good heating/air conditioning in-room

10

Jennalee

24 mar 2024

·

Se alojó 1 noche

Great customer service on the desk

10

sainivalati

4 jun 2025

·

Se alojó 6 noches

I coulnt fault this place. The staff are so warm and friendly. Definitely coming back here.

¿Te ha sido útil?

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Ubicación

Junto al lago y tranquilo, con excelentes vistas; cerca del aeropuerto y de las tiendas de Frankton, con un taxi acuático que proporciona acceso a Queenstown. Algunos lo encuentran menos conveniente sin un coche o prefieren alojarse más cerca del centro.

Reseñas de huéspedes relacionadas

10

Abhishek

3 nov 2024

·

Se alojó 5 noches

The hotel was next to the lake so the view and environment was serene.

10

Randall

25 mar 2025

·

Se alojó 1 noche

Nice hotel just in a congested area no where to eat but an expensive restaurant, parking is pay or none

10

Mark

11 abr 2025

·

Se alojó 2 noches

Exellent location, best spot in Queentown! Hidden gem!

10

Kim

7 feb 2024

·

Se alojó 3 noches

A bit away from downtown but amenities were excellent and perfect for our family stay

8

Michael

3 feb 2023

·

Se alojó 1 noche

Good hotel just a short water taxi ride away from Queenstown. The Airport and Frankton shopping are a walking distance away. Bike rental at the hotel. Buffet breakfast.

10

Samuel

28 feb 2025

·

Se alojó 5 noches

We enjoyed our stay at the Doubletree. It’s not walkable to Queenstown but that didn’t bother us. It’s a beautiful area.

8

Rebecca

7 feb 2025

·

Se alojó 2 noches

Great place to stay. Water taxi an easy and fun way to head to Queenstown. We enjoyed the location, close to the Queenstown golf course and not far from the airport.

10

Joanna

5 nov 2024

·

Se alojó 2 noches

The Doubletree was close to the Queenstown Airport, but located in a private part of Frankton. Only about 6 minute drive to Remarkables Shopping Center and 15-20 minutes to Queenstown (may be 20 min due to road construction to Queenstown). Wonderful views of the lake and the Remarkables mountains! The service, room, hotel, and breakfast buffet were all incredible! This was my favorite stay during my 3 week trip in New Zealand. Convenient, underground garage parking available; kitchenette in-room for light cooking, very good heating/air conditioning in-room

10

jennifer

8 abr 2024

·

Se alojó 1 noche

Relatively quiet considering how close to airport, a little noisy at times. Loved the water taxi

8

peter

17 feb 2024

·

Se alojó 1 noche

The place was nice, but a car was required in order get anywhere interesting.

¿Te ha sido útil?

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Comida

El desayuno es frecuentemente elogiado por su calidad y variedad, y Wakatipu Grill recibe menciones positivas. Los inconvenientes incluyen opciones limitadas para la noche, problemas ocasionales con los pedidos o la disponibilidad, y algunos informes de desayuno promedio o precios y tarifas más altos.

Reseñas de huéspedes relacionadas

10

Nisarg

19 mar 2024

·

Se alojó 3 noches

Pretty good stay. Staff was amazing too and food’s great. Just one drawback where they don’t have 24/7 room service (Dinning options after 10PM) other then that pretty good.

10

Bridgett

2 jul 2025

·

Se alojó 3 noches

Had such a wonderful stay at this hotel the bed was so comfortable to sleep on had a very restful sleep. The room was nice and cosy, very convenient to have a mini kitchen in the room to make your meals if you dont feel like dinning out. The service is definitely 5 star and the buffet breakfast was well worth paying for.

10

Rachael

11 ene 2026

·

Se alojó 1 noche

Great wine tasting and dinner at the Wakatipu Grill

10

Kathleen

22 feb 2024

·

Se alojó 1 noche

Fabulous included breakfast.

10

James

15 mar 2025

·

Se alojó 1 noche

Pleasant stay. Quiet, comfortable bed. Good breakfast

10

Tanya

23 feb 2026

·

Se alojó 3 noches

The property was lovely, the staff was kind and helpful. We had a fabulous time in Queenstown. The water taxi was very convenient for getting to town. One of the features that stood out was the breakfast each morning. There was a huge selection of different options for a satisfying breakfast and the food was quite good for buffet style. We would definitely recommend staying at the DoubleTree in Queenstown if you're visiting for any length of time.

6

Duncan

4 feb 2023

·

Se alojó 1 noche

Pretty disappointed that they advertise a pub being open other than the expensive one at the Hilton......but alas it isnt......Only open Thursday to Sunday.......

8

KEIKO

25 dic 2025

·

Se alojó 1 noche

特に問題はありませんでした。ルームサービスをQRコードから注文するのが、エラーでやり直しになったりして面倒でしたが、食事は美味しかったです。

4

Leo

12 dic 2024

·

Se alojó 5 noches

Obstructed view, not a 4 stars hotel, low quality breakfast.

10

JEFF REY

4 ene 2025

·

Se alojó 2 noches

Great Hotel! Property is beautiful! Staff was very friendly and welcoming. The room layouts are efficient and spacious! Loved the views from our window of the beautiful lake and mountains! My only sentiment is the breakfast area is not very open. They need fresh air and windows!

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Mes	Precio medio
enero	229 US$
febrero	263 US$
marzo	232 US$
abril	217 US$
mayo	127 US$
junio	105 US$
julio	178 US$
agosto	175 US$
septiembre	167 US$
octubre	199 US$
noviembre	206 US$
diciembre	267 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $148	23 $163	24 $163
25 $127	26 $135	27 $174	28 $147	29	30 $190	31 $153

DO	LU	MA	MI	JU	VI	SA
1 $178	2 $161	3 $163	4	5	6	7
8 $343	9 $227	10	11	12 $196	13 $295	14 $273
15 $214	16 $205	17 $290	18	19	20	21
22 $272	23 $273	24	25 $291	26 $201	27 $205	28 $196
29 $224	30 $205

DoubleTree by Hilton Queenstown

Precios para DoubleTree by Hilton Queenstown

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama de matrimonio grande, accesible para personas con discapacidad

Habitación, 1 cama de matrimonio grande

Habitación Deluxe, 1 cama de matrimonio grande, vistas al lago

Habitación, 2 camas individuales

Habitación Deluxe, 2 camas individuales, vistas al lago

Reseñas de los huéspedes sobre DoubleTree by Hilton Queenstown

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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