Grand Hotel Kiama

O.M.G! I should have expected the worst when i stepped onto the first worn and not carpeted step to climb up to the top floor.The stairs were carpeted further up but boy! were they a safety hazard with all the edges frayed and worn away. Finally made it to the top floor and found my room.Looked freshly painted as there was pain all over the light fixture. The bed was flat on the floor with no legs to support it luckily i was able bodied enough to get up off it.Where's the TV? there wasn't one. Where's the coffee making? After a search through the rabbit warren i found the ladies bathroom and coffee making facilities BUT no milk AND no cups. I dug through the cupboard underneath and found some plastic picnic cups but no spoons. Was wary of using the cups but had no choice if i wanted a drink. On to the bathroom, Ancient is an understatement.I wouldn't use the shower as it was in the bathtub and this would be an impossibility to get out of with any impairment. Now back to the room; No bedhead,pillows up against the wall plus the pillows LOOKED fresh but were stained and the throw pillows were sad looking things.NEXT; NO POWER POINT IN THE ROOM! just an extension cord run through the window from god knows where.The sound of creaking boards and other guests could be heard clearly as well as the roar of pub patrons downstairs which echoed up through the courtyard outside my window.The owners need to desperately update the upper part of the pub as there seems to be lots of space .

Good pub room, shared shoemwer and bathroom.

Check-in was a little prolonged as the bar staff check you in and it was a busy Friday night. It was a very clean room in a quiet secure part of the hotel with a comfortable bed. The only downside was that there were no powerpoints we could access in the room - only some in the hallway. Obviously it is quite an old building but my husband needed to charge his computer for work the next day as he had a meeting with colleagues in US. I needed to leave early for my makeup job the next morning but we had no key to get back into the building and noone was around so my husband had to stand at the main door holding it open to make sure we didn’t get locked out. Otherwise, the pub itself has a really nice atmosphere and if I wasn’t getting up early next day, would have definitely hung around for a drink and listen to the live music. I think it was very reasonable for the price we paid.

It is a old pub hotel with 2 floors with rooms above. Good if you're looking for something cheaper and nothing fancy. Here's what to expect. Rooms are nice and clean, and beds are comfy. No air con, but has ceiling fan. We stayed on the first floor and on a Saturday night, so we didn't get to sleep until the pub closed at midnight as all you can hear is the music and people talking/singing. (Might not be as bad on the second floor). The shared bathrooms are ok. Like a public toilet, but cleaner. Some you can close completely so you have the toilet and shower for yourself, others you might be on the toilet while someone else is showering (does have separate internal doors).

Staff were friendly but the room had a strange annd quite overwhelming aroma and the shared bathroom facilities were clean but very old. Music extremely loud until 11.30pm but ok thereafter. Overall this is not great value for money.

The rooms were very clean and the beds comfortable. A full length mirror would have been handy plus a hanging rack in both rooms. Also ironing facilities. The shared bathroom was out of order on our floor so we had to go up another flight of stairs to use the bathroom. Staff were friendly. A quick rundown of check out procedure was given but no help offered to get our bags upstairs.

No aircon No wardrobe No fridge For the price it was noisy Only for the ceiling fans Stayed in the family room Food was over priced also

Property is old one with few facilities. Rest all good and staff are nice.

Great staff and service but could have used a fridge in the room.

clean and great bed so all okay but room facilities ... weird set up and very very basic .Tv on side wall..not visible from bed ... no seats to sit on then to watch it .... only one channel tuned in to watch... no bedside lamp so only main light to see anything...

The floor was dirty. The doona was on the floor. We couldn’t stay and asked for the money back. We hope that we will get the refund.

Buyer beware. Our room was water damaged from a storm, wet carpet, wet mattress, wet sheets and the stench was appalling. Due to festival no alternate accommodation was available in Berry, Kiama, Wollongong. We braved it for 1 night and cancelled our second night as the room was uninhabitable. Despite promising a refund, they later said the terms and conditions stated refunds were not an option, even though the room was uninhabitable and not fit for purpose. Noone responds to emails or phone calls despite saying they will. Bathrooms were dirty, no hand wash sinks, showers are a health hazard, bar and food service were chaotic and the pub is extremely poorly managed. You have been warned.

Spotless, courteous, shower x toilet could do w some renovation, but excellent overall

Room was clear. Bed was comfy. Shower and bathroom was very clean. Great for a quick stay for a road trip

With the reviews of this hotel being half great, half bad, I was a little hesitant to book, and shared bathrooms are usually a nonstarter. But we took this trip last-minute, so our options were limited. If you are worried about this hotel after some of the reviews, don't be. It's not fancy in any way, but the staff are lovely, and the rooms are clean and comfortable. The shared bathrooms were also very clean - we bumped into the cleaning lady in there several times in one day, so they are obviously well-looked-after. So, if you are the fence, as long as you're not looking for fancy, this is a good option. We spent the money we saved at several local restaurants instead. :-)

The Room had not been cleaned properly and the shared bathrooms were dirty and full of mold

The room very dirty waith mould on the ceiling. There is nothing in the room except beds. Only one share bathroom for female and it's disgusting. The tap was broken, no toilet paper. The shower is old and mouldy. Toilet door lock is broken. I recommend no one should stay here.

This place is a disgusting mould infested hovel. It should not be allowed to be a place of accommodation. Its dirty, and the rooms are so full of mould its a disgrace. I will be reporting it to the council to inspect and close. We woke up with sore throats and after only a few hours mould growing on our things. 😱😡

We arrived beyond our checkin time, roughly 5ish. Staff made me wait 15 mins so they could obtain room key. I had to remind them I was waiting. I was informed that our room had not been cleaned due to the late check out. I think the people who supposedly checked out kate were still occupying the room. When entering, the room it smelt bad. Plates in sink , no toilet paper . Pubic hair bathroom sink . Holes in walls . No flat sheets . It was a horrible sight .

Great service. Lovely clean room. Very convenient location

Nice place, good if you can get cheap and plan to party late. Room could do with a bit more attention, furniture, powerpoints and curtains!!

O.M.G! I should have expected the worst when i stepped onto the first worn and not carpeted step to climb up to the top floor.The stairs were carpeted further up but boy! were they a safety hazard with all the edges frayed and worn away. Finally made it to the top floor and found my room.Looked freshly painted as there was pain all over the light fixture. The bed was flat on the floor with no legs to support it luckily i was able bodied enough to get up off it.Where's the TV? there wasn't one. Where's the coffee making? After a search through the rabbit warren i found the ladies bathroom and coffee making facilities BUT no milk AND no cups. I dug through the cupboard underneath and found some plastic picnic cups but no spoons. Was wary of using the cups but had no choice if i wanted a drink. On to the bathroom, Ancient is an understatement.I wouldn't use the shower as it was in the bathtub and this would be an impossibility to get out of with any impairment. Now back to the room; No bedhead,pillows up against the wall plus the pillows LOOKED fresh but were stained and the throw pillows were sad looking things.NEXT; NO POWER POINT IN THE ROOM! just an extension cord run through the window from god knows where.The sound of creaking boards and other guests could be heard clearly as well as the roar of pub patrons downstairs which echoed up through the courtyard outside my window.The owners need to desperately update the upper part of the pub as there seems to be lots of space .

Walkable distance to beach. Good view. Basic and average rooms as expected from a cheap hotel; but did the job.

Very spacious!! Excellent bedding!! Loved the character of the heritage.

It is a old pub hotel with 2 floors with rooms above. Good if you're looking for something cheaper and nothing fancy. Here's what to expect. Rooms are nice and clean, and beds are comfy. No air con, but has ceiling fan. We stayed on the first floor and on a Saturday night, so we didn't get to sleep until the pub closed at midnight as all you can hear is the music and people talking/singing. (Might not be as bad on the second floor). The shared bathrooms are ok. Like a public toilet, but cleaner. Some you can close completely so you have the toilet and shower for yourself, others you might be on the toilet while someone else is showering (does have separate internal doors).

Staff were friendly but the room had a strange annd quite overwhelming aroma and the shared bathroom facilities were clean but very old. Music extremely loud until 11.30pm but ok thereafter. Overall this is not great value for money.

The staff were fantastic the room (#2) spacious and comfy and the food was delicious. Steph met us at check in and she and the staff were beyond welcoming. Def nicely surprised by our exp - recommend this place and Kiama is gorgeous

Great staff and service but could have used a fridge in the room.

Great service. Lovely clean room. Very convenient location

clean and great bed so all okay but room facilities ... weird set up and very very basic .Tv on side wall..not visible from bed ... no seats to sit on then to watch it .... only one channel tuned in to watch... no bedside lamp so only main light to see anything...

Staff were amazing

Buyer beware. Our room was water damaged from a storm, wet carpet, wet mattress, wet sheets and the stench was appalling. Due to festival no alternate accommodation was available in Berry, Kiama, Wollongong. We braved it for 1 night and cancelled our second night as the room was uninhabitable. Despite promising a refund, they later said the terms and conditions stated refunds were not an option, even though the room was uninhabitable and not fit for purpose. Noone responds to emails or phone calls despite saying they will. Bathrooms were dirty, no hand wash sinks, showers are a health hazard, bar and food service were chaotic and the pub is extremely poorly managed. You have been warned.

Very Dirty ignored by staff at counter for 20 mins on check in told room not ready come back in an hour 2 hours later had to get ready for the nite in the hallway as room still not ready shared bathrooms are filthy and falling apart do not stay here avoid at all costs

Check-in was a little prolonged as the bar staff check you in and it was a busy Friday night. It was a very clean room in a quiet secure part of the hotel with a comfortable bed. The only downside was that there were no powerpoints we could access in the room - only some in the hallway. Obviously it is quite an old building but my husband needed to charge his computer for work the next day as he had a meeting with colleagues in US. I needed to leave early for my makeup job the next morning but we had no key to get back into the building and noone was around so my husband had to stand at the main door holding it open to make sure we didn’t get locked out. Otherwise, the pub itself has a really nice atmosphere and if I wasn’t getting up early next day, would have definitely hung around for a drink and listen to the live music. I think it was very reasonable for the price we paid.

With the reviews of this hotel being half great, half bad, I was a little hesitant to book, and shared bathrooms are usually a nonstarter. But we took this trip last-minute, so our options were limited. If you are worried about this hotel after some of the reviews, don't be. It's not fancy in any way, but the staff are lovely, and the rooms are clean and comfortable. The shared bathrooms were also very clean - we bumped into the cleaning lady in there several times in one day, so they are obviously well-looked-after. So, if you are the fence, as long as you're not looking for fancy, this is a good option. We spent the money we saved at several local restaurants instead. :-)

The staff were fantastic the room (#2) spacious and comfy and the food was delicious. Steph met us at check in and she and the staff were beyond welcoming. Def nicely surprised by our exp - recommend this place and Kiama is gorgeous

Mostly quiet stay in a gorgeous location. Was never really sure who to contact for questions, clean towels, etc.

The staff were so helpful. The hotel was basic but clean and the bed so comfortable. For the price I paid, it was excellent value.

Great staff and service but could have used a fridge in the room.

Great service. Lovely clean room. Very convenient location

Music festival added ambiance and vibe to the area

Walkable distance to beach. Good view. Basic and average rooms as expected from a cheap hotel; but did the job.

Not far from the lighthouse

The staff were fantastic the room (#2) spacious and comfy and the food was delicious. Steph met us at check in and she and the staff were beyond welcoming. Def nicely surprised by our exp - recommend this place and Kiama is gorgeous

Mostly quiet stay in a gorgeous location. Was never really sure who to contact for questions, clean towels, etc.

Good value, clean, central location, easy check-in and check-out

Caught train to Kiama. Hotel just short walk around corner. Quiet location close to harbour

Clean room , friendly staff, location was good

Great service. Lovely clean room. Very convenient location

Buyer beware. Our room was water damaged from a storm, wet carpet, wet mattress, wet sheets and the stench was appalling. Due to festival no alternate accommodation was available in Berry, Kiama, Wollongong. We braved it for 1 night and cancelled our second night as the room was uninhabitable. Despite promising a refund, they later said the terms and conditions stated refunds were not an option, even though the room was uninhabitable and not fit for purpose. Noone responds to emails or phone calls despite saying they will. Bathrooms were dirty, no hand wash sinks, showers are a health hazard, bar and food service were chaotic and the pub is extremely poorly managed. You have been warned.

No aircon No wardrobe No fridge For the price it was noisy Only for the ceiling fans Stayed in the family room Food was over priced also

The staff were fantastic the room (#2) spacious and comfy and the food was delicious. Steph met us at check in and she and the staff were beyond welcoming. Def nicely surprised by our exp - recommend this place and Kiama is gorgeous

Friendly Helpful Staff, Good Food.