The Boat House - Isle of Wight

The windows were thick with grey stuff, which I assume to be mould. there was no expelair in the bathroom and you couldn't open the window. The double room was cramped - narrow space up the side of the bed and no bedside tables. There was a rude sign outside the breakfast area: No (double underlined) admission before 8.30. On our first day the door to this was locked because the chef was late. On the good side, the owners have made an effort with some of the decor and also with producing good food. At breakfast, however there are only coffee bags and the breakfast table had 4 croissants (for 4 double rooms). The chef did not offer bread or toast, but brought it if asked.

Everything about our stay at the Boat House Hotel in Seaview was perfect. The room was lovely — spotless, comfortable, and full of character. You can tell a lot of care goes into keeping the hotel at such a high standard. The hospitality was second to none. The staff were genuinely warm, attentive, and couldn’t do enough for us. A special mention as my wife accidentally left her toiletry bag behind, and the hotel very kindly returned it to us in the post without any fuss at all — an incredibly thoughtful and much-appreciated gesture. We wouldn’t hesitate to highly recommend this hotel. Brilliant place, brilliant staff, and a truly faultless stay.

Amazing all the staff was no problem at all for anything and Dean and Bea were very friendly and ensured we had all we wanted during our xmas break. Will defo be back and recommend to family and friends. Rooms cold but we was looked after with heating timings re set and a portable rad, perfect ams room clean prefect view did a xmas getaway thanks a lot for making our stay special

Lovely room, very clean and big bathroom. Heating was on max so we had to turn it off and open the window but otherwise it was all good.

Unfortunately it was a disappointing stay. Nothing wrong with the room, the service let it down. In the evening I stood at the bar nearly half an hour waiting to order food, only one person serving and I couldn’t blame her she was trying. So I went elsewhere. Twice I asked about the time breakfast started and both times I was told 8.00. At 8.15 in the morning the door to the restaurant was still locked, so I just left as I had a job to get to. I won’t be staying here again.