Crown Vista Hotel

Excellent hotel for a very competitive price.

This is easily one of the best hotel in Batam, the view is amazing! We are going to stay here again on Christmas and New year! But the breakfast is horrible, I am sorry but all the cakes are hard and cold. Maybe if there’s pancake made fresh and warm bread with cheese that will be wonderful. I don’t even see oranges offered, food are so little at a time so it always runs out. The taste of the food is also not on par with other similar hotel. It’s a shame because the decor and the hotel itself can easily be 5 stars! Marble side chair, balcony overlooking Batam. It is amazing view and stay overall.

The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.

Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers. If only facilities and amenities could be upgraded, I would have given it a 4 star rating.

View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.