Golden Hotel Cairo

Nous avons séjourné 10 jours au Golden Hotel et nous avons trouvé l'expérience vraiment très bien. Le staff est extrêmement sympathique et prévenant, les chambres sont bien équipées et propres. L'emplacement est également parfait comme l'hôtel se trouve en plein centre du Caire. Seul petit bémol, nous avons eu plusieurs coupures d'électricité et d'eau (qui se sont en général arrangées au bout de quelques heures).

The room was very dirty, and there were far too many mosquitoes. I killed more than ten, but there were even more. I think they were coming from the bathroom.

Avoid, Avoid, Avoid! I arrived at the hotel only to find they had no rooms left, despite that i had already booked and paid online. After a long while trying to explain this to a receptionist who spoke zero English, he put me onto his boss on the phone who spoke a little english. This character advised me to cancel my booking online so I would get my money back, and said he would arrange that I could stay at a nearby hotel called Agor. I couldn't not find the Agor hotel and was left to wander the streets at 1 am looking for another room. There were a number of other hotels in the area, but all were full. This was very stressful, particularly as I was exhausted from my flight and panicking that I might have to sleep on the streets! I eventually did find a room at another hotel at 2am. The next day, I learnt that the Agor had closed down some time ago. The person I spoke to on the phone at the Golden Hotel must have known this and lied simply to get rid of me. Also, I wasn't able to cancel my booking there as it was too late, and I didn't get my money back. This was a really upsetting experience. Its disgusting that this establishment treats people in such a way. It is also worth noting that, though I didn't see a room inside the Golden, the building, the lobby and furnishings were very shabby and dirty, the other hotels I saw were much nicer.

Muy buena atención personal profesional, cerca de todo.

Clean facilities and well taken care of... The staff is really polite and always ready to offer support as needed