Palais Medina Riad Resort
102 USD
a notte
Media per settembre
Prezzi per Palais Medina Riad Resort
Seleziona le date per controllare prezzi e disponibilità
102 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Palais Medina Riad Resort, il prezzo per notte è in media di 102 USD nel mese più economico (settembre) e di 149 USD nel mese più caro (ottobre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 112 USD |
| febbraio | 106 USD |
| marzo | 116 USD |
| aprile | 148 USD |
| maggio | 134 USD |
| giugno | 123 USD |
| luglio | 115 USD |
| agosto | 131 USD |
| settembre | 102 USD |
| ottobre | 149 USD |
| novembre | 129 USD |
| dicembre | 142 USD |
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set · 102 USD
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Prezzo più alto: ottobre (circa 149 USD)
Prezzo più basso: settembre (circa 102 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una discoteca, una piscina all'ap...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una discoteca, una piscina all'aperto e una piscina coperta. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Un hotel è ideale per l'organizzazione di eventi, grazie a un centro congressi e una sala riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio gratuito.
Ristorazione
Assapora le delizie di Imperial, uno dei 3 ristoranti disponibili presso un hotel, che propone cucina internazionale, o chiama il servizio in camera 24 ore su 24. Rinfrescati con un drink a fine giornata, approfittando della disponibilità di un bar/lounge e un bar a bordo piscina. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:30.
Camere
Rilassati in una delle 146 camere della struttura, complete di minibar e TV LCD. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, vasca da bagno a immersione totale e set di cortesia gratuiti. I comfort includono telefoni e casseforti, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Soggiornando in Palais Medina Riad Resort, sarai proprio al centro di Fès, a soli 3 minuti a piedi da Centro commerciale Borj Fez e 9 minuti da Cimitero ebraico. Questo hotel di lusso dista 0,7 km da Palazzo Reale e 0,9 km da Sinagoga Ibn Danan.
Nelle vicinanze
Centro commerciale Borj Fez(0.2 miglia)
Cimitero ebraico(0.5 miglia)
Palazzo Reale(0.5 miglia)
Sinagoga Ibn Danan(0.5 miglia)
Bab Semmarine(0.6 miglia)
Medersa Cherratin(0.8 miglia)
Parc Jnane Sbile(1 miglia)
Giardino Atlas(1.2 miglia)
Mausoleo di Abu Bakr ibn al-Arabi(1.2 miglia)
Museo di Der Batha(1.3 miglia)
Piazza Bou Jeloud(1.3 miglia)
Fondazione Kassr Annoujoum Ducci(1.3 miglia)
Porta Blu(1.5 miglia)
Palazzo Glaoui(1.5 miglia)
Fondouk Tsetouanien(1.5 miglia)
L'aeroporto più comodo per raggiungere Palais Medina Riad Resort è Fès (FEZ-Saiss)(9.2 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Posizione
Avenue Allal El Fassi, Fès, Marocco
Centro commerciale Borj Fez (0.2 miglia)
Cimitero ebraico (0.5 miglia)
Palazzo Reale (0.5 miglia)
Sinagoga Ibn Danan (0.5 miglia)
Bab Semmarine (0.6 miglia)
Medersa Cherratin (0.8 miglia)
Opzioni camera
6
Doppia Superior
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
4
Camera Standard con 2 letti singoli
Dettagli della camera
2 Letti Singoli
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
11
Suite (Palais)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
4
Camera Superior con 2 letti singoli
Dettagli della camera
2 Letti Singoli
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
7
Suite Junior
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
6
Doppia Standard
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
Recensioni degli ospiti su Palais Medina Riad Resort
8
Buono
Sulla base di 1162 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
15%
In coppia
34%
Famiglia
23%
Gruppo
19%
In solitaria
7%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Nelle recensioni del Palais Medina Riad Resort, i viaggiatori lodano frequentemente la cordialità del personale e la posizione comoda vicino a un centro commerciale e alla medina, mentre il feedback sulla condizione delle camere, i servizi e il cibo è più variabile, rispecchiando sia punti di forza che debolezze.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Nelle recensioni del Palais Medina Riad Resort, i viaggiatori lodano frequentemente la cordialità del personale e la posizione comoda vicino a un centro commerciale e alla medina, mentre il feedback sulla condizione delle camere, i servizi e il cibo è più variabile, rispecchiando sia punti di forza che debolezze.
Le camere sono spesso spaziose e confortevoli, ma molti ospiti segnalano un arredamento datato e problemi di manutenzione come impianti difettosi o scarichi inefficienti e occasionali problemi di privacy. La piscina e i giardini ricevono apprezzamenti, ma vengono segnalate chiusure, mancanza di riscaldamento o costi aggiuntivi e segni di usura; le impressioni sulla spa sono varie.
La ristorazione è incostante, con alcuni che apprezzano la colazione e il buffet mentre altri notano una scelta limitata, un servizio lento o costoso e una disponibilità ristretta a volte. Nel complesso, gli standard variano a seconda dei servizi, delle camere e della ristorazione.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
La piscina e i giardini sono spesso apprezzati e il parcheggio è comodo; tuttavia, gli ospiti hanno anche segnalato chiusure, mancanza di riscaldamento o costi aggiuntivi e segni di usura, con impressioni sulla spa variabili.
Recensioni degli ospiti correlate
10
HAJAR
30 dic 2024
·
Soggiorno di 1 notte
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
8
Maria Cornelia
26 lug 2023
·
Soggiorno di 6 notti
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
4
MERYEM
29 ago 2024
·
Soggiorno di 1 notte
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
4
Alasdair
16 apr 2025
·
Soggiorno di 3 notti
Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
8
Grégory
7 mag 2024
·
Soggiorno di 1 notte
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
10
Rabbena
12 nov 2025
·
Soggiorno di 1 notte
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
4
Danny
15 ott 2024
·
Soggiorno di 2 notti
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
8
Nhuong
24 mar 2023
·
Soggiorno di 2 notti
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
6
Rosalie
13 set 2023
·
Soggiorno di 1 notte
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
8
Bruno
10 apr 2024
·
Soggiorno di 1 notte
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le opinioni sono discordanti: alcuni hanno trovato le camere molto pulite, mentre diverse recensioni hanno citato problemi come scarichi intasati, odori, arredamento macchiato e, in un caso, parassiti e una piscina sporca.
Recensioni degli ospiti correlate
4
MERYEM
29 ago 2024
·
Soggiorno di 1 notte
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
10
Rabbena
12 nov 2025
·
Soggiorno di 1 notte
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
4
Danny
15 ott 2024
·
Soggiorno di 2 notti
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
8
Ulrich
5 gen 2024
·
Soggiorno di 5 notti
L hôtel est très bien et le personnel vraiment au service des clients En revanche, les douches/baignoires sont vétustes
L hôtel est très bien et le personnel vraiment au service des clients En revanche, les douches/baignoires sont vétustes
8
Manuel
26 giu 2024
·
Soggiorno di 2 notti
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
8
Nhuong
24 mar 2023
·
Soggiorno di 2 notti
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
6
Rosalie
13 set 2023
·
Soggiorno di 1 notte
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
2
Ghita
17 set 2024
·
Soggiorno di 1 notte
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
2
Hassan
7 lug 2023
·
Soggiorno di 5 notti
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
2
Adnan
20 ott 2025
·
Soggiorno di 4 notti
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono spesso spaziose e confortevoli, ma molti le considerano datate e presentano problemi di manutenzione (prese difettose, scarichi, climatizzazione, chiavi magnetiche) e privacy limitata in alcune camere al piano terra.
Recensioni degli ospiti correlate
10
HAJAR
30 dic 2024
·
Soggiorno di 1 notte
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
10
Montaz
26 dic 2023
·
Soggiorno di 1 notte
Bonne literie Bon hôtel
Bonne literie Bon hôtel
4
essam
8 mag 2024
·
Soggiorno di 1 notte
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
10
Rabbena
12 nov 2025
·
Soggiorno di 1 notte
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
2
Mahesh
11 mag 2023
·
Soggiorno di 1 notte
Rooms needed to be renovation property is noce but not maintained
Rooms needed to be renovation property is noce but not maintained
8
Alain
6 giu 2025
·
Soggiorno di 7 notti
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
8
Manuel
26 giu 2024
·
Soggiorno di 2 notti
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
6
Rosalie
13 set 2023
·
Soggiorno di 1 notte
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
10
Cary
16 set 2023
·
Soggiorno di 1 notte
Unique and charming room that was also very comfortable.
Unique and charming room that was also very comfortable.
2
Adnan
20 ott 2025
·
Soggiorno di 4 notti
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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Servizio
Il personale è descritto frequentemente come cordiale e disponibile, tuttavia, sono state riportate lamentele ricorrenti riguardo a check-in lento o confuso, problemi di fatturazione o taxi, personale non reattivo e scarsa risoluzione dei problemi.
Recensioni degli ospiti correlate
10
Mehdi
13 mag 2022
·
Soggiorno di 2 notti
très bel accueil, personnel à l'écoute et très serviable.
très bel accueil, personnel à l'écoute et très serviable.
8
Vincent
6 gen 2026
·
Soggiorno di 1 notte
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Great buffet menu, warm welcome, lovely staffs and great hospitality services
10
Dennis Cornelius
14 feb 2026
·
Soggiorno di 3 notti
Rigtigt venligt personale som gik langt i deres service for at efterkomme særlige ønsker såsom mad allergier. Kan varmt anbefales.
Rigtigt venligt personale som gik langt i deres service for at efterkomme særlige ønsker såsom mad allergier. Kan varmt anbefales.
10
Arezki
3 giu 2022
·
Soggiorno di 4 notti
Un excellent hôtel le personnel est très accueillant tout le monde est au petit soin,la literies est vraiment très confortable les chambres très spacieuse.la dernières nuit nous avons était dérangé par des clients juste au dessus de notre chambre qui n’arrête pas de crier à 1h du matin nous avons appelé la réception et le problème a était résolu en 2 minutes,le petit déjeuner est très bien la seule chose c’est que nous savons pas qu’il fallait demander au serveur les spécialistes marocains qui vous ramène aussitôt,on penser qui il en avait pas alors que non sa serait mieux que se soit direct au buffet.nous reviendrons sans hésitation dans cette hôtel
Un excellent hôtel le personnel est très accueillant tout le monde est au petit soin,la literies est vraiment très confortable les chambres très spacieuse.la dernières nuit nous avons était dérangé par des clients juste au dessus de notre chambre qui n’arrête pas de crier à 1h du matin nous avons appelé la réception et le problème a était résolu en 2 minutes,le petit déjeuner est très bien la seule chose c’est que nous savons pas qu’il fallait demander au serveur les spécialistes marocains qui vous ramène aussitôt,on penser qui il en avait pas alors que non sa serait mieux que se soit direct au buffet.nous reviendrons sans hésitation dans cette hôtel
4
hallgrímur
21 lug 2022
·
Soggiorno di 2 notti
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
6
Rabia
8 dic 2025
·
Soggiorno di 1 notte
Daha fazla kahvaltı çeşidi olabilirdi. Check in 15:00 14.30 da geldik yarım saat beklettiler erken alırsak ek ücret ödersiniz dediler yarım saatin lafı da yapılmaz ayrıca 15:00 check in için çok geç saat zaten
Daha fazla kahvaltı çeşidi olabilirdi. Check in 15:00 14.30 da geldik yarım saat beklettiler erken alırsak ek ücret ödersiniz dediler yarım saatin lafı da yapılmaz ayrıca 15:00 check in için çok geç saat zaten
8
mohammed
29 dic 2022
·
Soggiorno di 1 notte
Le séjour en soit s’est bien passé. Le problème est au niveau de la réception. L’agent voulais me faire payer la chambre sur place alors que j’avais tout réglé en ligne. Ils étaient sur d’eux et moi de mon côté le retrait n’apparaît pas sur mon compte. C’est que le lendemain qu’il est apparu. Malgré ça ils ont insisté. J’ai du demander un responsable qui régler le problème et ce n’est pas la première fois que ça m’arrive dans cet établissement. Ça gâche un peu l’arrivée et j’avais pas le retrait sur mon relevé ils auront jamais lâché l’affaire.
Le séjour en soit s’est bien passé. Le problème est au niveau de la réception. L’agent voulais me faire payer la chambre sur place alors que j’avais tout réglé en ligne. Ils étaient sur d’eux et moi de mon côté le retrait n’apparaît pas sur mon compte. C’est que le lendemain qu’il est apparu. Malgré ça ils ont insisté. J’ai du demander un responsable qui régler le problème et ce n’est pas la première fois que ça m’arrive dans cet établissement. Ça gâche un peu l’arrivée et j’avais pas le retrait sur mon relevé ils auront jamais lâché l’affaire.
2
Ghita
17 set 2024
·
Soggiorno di 1 notte
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
2
Sharon
6 nov 2025
·
Soggiorno di 2 notti
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
2
Adnan
20 ott 2025
·
Soggiorno di 4 notti
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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Posizione
Posizione comoda vicino a un centro commerciale e a breve distanza dalla medina; è stato segnalato un po' di rumore del traffico dalla strada adiacente.
Recensioni degli ospiti correlate
4
essam
8 mag 2024
·
Soggiorno di 1 notte
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
10
Severine
23 feb 2023
·
Soggiorno di 2 notti
Un très bon hôtel bien placé dans la nouvelle ville.
Un très bon hôtel bien placé dans la nouvelle ville.
8
Grégory
7 mag 2024
·
Soggiorno di 1 notte
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
8
Alain
6 giu 2025
·
Soggiorno di 7 notti
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
8
Nhuong
24 mar 2023
·
Soggiorno di 2 notti
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
10
Sandrine
4 feb 2024
·
Soggiorno di 2 notti
Tres bon hôtel avec un personnel très accueillant et serviable , hôtel à proximité du centre commercial BORJ FEZ et de plusieurs restaurants comme McDonald’s, pizza hut , Burger King A 2km de la Medina
Tres bon hôtel avec un personnel très accueillant et serviable , hôtel à proximité du centre commercial BORJ FEZ et de plusieurs restaurants comme McDonald’s, pizza hut , Burger King A 2km de la Medina
6
Yahay
28 apr 2024
·
Soggiorno di 1 notte
Bon emplacement ,mais hotel dégradé N’est pas digne d’un 5 etoile
Bon emplacement ,mais hotel dégradé N’est pas digne d’un 5 etoile
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Ristorazione
La colazione e la ristorazione in loco ricevono feedback contrastanti: diversi ospiti hanno apprezzato il buffet, mentre altri hanno trovato la qualità o la varietà del cibo insufficienti, il servizio lento o costoso e la disponibilità limitata a volte.
Recensioni degli ospiti correlate
6
Rkia
26 ago 2023
·
Soggiorno di 1 notte
Tout c était bien passé jusqu’à que j ai appeler room service pour demander des cafés au début ils ont dit après 10 minutes ils m ont appelle et disent qu ils ont pas de machine pour les boissons chaudes sachant que mon mari en remontant de la piscine et en passant à côté du bar il a senti l odeur du thé à la menthe, je veux savoir un hôtel 5* ils ont pas de machine pour les boissons chaudes.
Tout c était bien passé jusqu’à que j ai appeler room service pour demander des cafés au début ils ont dit après 10 minutes ils m ont appelle et disent qu ils ont pas de machine pour les boissons chaudes sachant que mon mari en remontant de la piscine et en passant à côté du bar il a senti l odeur du thé à la menthe, je veux savoir un hôtel 5* ils ont pas de machine pour les boissons chaudes.
8
Maria Cornelia
26 lug 2023
·
Soggiorno di 6 notti
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
8
Vincent
6 gen 2026
·
Soggiorno di 1 notte
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Great buffet menu, warm welcome, lovely staffs and great hospitality services
4
hallgrímur
21 lug 2022
·
Soggiorno di 2 notti
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
10
Rabbena
12 nov 2025
·
Soggiorno di 1 notte
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
8
Naoual
31 lug 2024
·
Soggiorno di 2 notti
Le personnel était très accueillant et gentil. La piscine est super ! Par contre, le wifi ne fonctionnait pas et le coût du room service très cher pour le standing de l’hôtel.
Le personnel était très accueillant et gentil. La piscine est super ! Par contre, le wifi ne fonctionnait pas et le coût du room service très cher pour le standing de l’hôtel.
8
Alain
6 giu 2025
·
Soggiorno di 7 notti
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
6
Rosalie
13 set 2023
·
Soggiorno di 1 notte
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
2
Sharon
6 nov 2025
·
Soggiorno di 2 notti
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
2
Adnan
20 ott 2025
·
Soggiorno di 4 notti
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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10
Jamal
5 ago 2026
·
Soggiorno di 1 notte
Je remercie chaleureusement toute l'équipe de l'hôtel pour son excellent accueil. Une mention spéciale à Bouchra et Ghita, à la réception, pour leur professionnalisme, leur disponibilité, leur patience et leur grande gentillesse. Elles ont toujours été à l'écoute et prêtes à aider avec le sourire. Grâce à elles, mon séjour a été très agréable. Merci pour votre précieuse aide. Je recommande cet hôtel sans hésitation.
Je remercie chaleureusement toute l'équipe de l'hôtel pour son excellent accueil. Une mention spéciale à Bouchra et Ghita, à la réception, pour leur professionnalisme, leur disponibilité, leur patience et leur grande gentillesse. Elles ont toujours été à l'écoute et prêtes à aider avec le sourire. Grâce à elles, mon séjour a été très agréable. Merci pour votre précieuse aide. Je recommande cet hôtel sans hésitation.
10
stephane
21 giu 2026
·
Soggiorno di 2 notti
Personnel vraiment charmant et superbe piscine bien agréable après les visites de la medina.
Personnel vraiment charmant et superbe piscine bien agréable après les visites de la medina.
10
Gildert
5 giu 2026
·
Soggiorno di 2 notti
Chambre, propre personnel, très bien, petit-déj’ copieux et piscine extraordinaire
Chambre, propre personnel, très bien, petit-déj’ copieux et piscine extraordinaire
2
Jose
8 mag 2026
·
Soggiorno di 1 notte
staff wasn't so helpful
staff wasn't so helpful
10
Cerian
27 apr 2026
·
Soggiorno di 2 notti
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Politiche della struttura
Check-in
Check-out
Dalle 14:00 alle 20:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-19: NO DATA
- 2026-09-20: 194.17924112396238USD
- 2026-09-21: 159.0799951660156USD
- 2026-09-22: 149.70999167633056USD
- 2026-09-23: 150.3000034484863USD
- 2026-09-24: 141.2999987319946USD
- 2026-09-25: 141.2999987319946USD
- 2026-09-26: 150.3000034484863USD
- 2026-09-27: 168.1043114852905USD
- 2026-09-28: 159.3871480957031USD
- 2026-09-29: 159.3871480957031USD
- 2026-09-30: 159.3871480957031USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 194.29999342193602USD
- 2026-10-05: 167.29999678802488USD
- 2026-10-06: 150.3000034484863USD
- 2026-10-07: 176.3000015045166USD
- 2026-10-08: 168.29999536590574USD
- 2026-10-09: 203.29999813842772USD
- 2026-10-10: 159.29999064941404USD
- 2026-10-11: 176.3000015045166USD
- 2026-10-12: 159.29999064941404USD
- 2026-10-13: 154.04253648529053USD
- 2026-10-14: 154.04253648529053USD
- 2026-10-15: 168.29999536590574USD
- 2026-10-16: 159.29999064941404USD
- 2026-10-17: 154.04253648529053USD
- 2026-10-18: 154.04253648529053USD
- 2026-10-19: 185.29998870544432USD
- 2026-10-20: 166.81283640747068USD
- 2026-10-21: 190.4796037033081USD
- 2026-10-22: 166.81283640747068USD
- 2026-10-23: 170.11655202026367USD
- 2026-10-24: 178.16190595397947USD
- 2026-10-25: 198.41000299072263USD
- 2026-10-26: 644.3392364074707USD
- 2026-10-27: 159.32999481048583USD
- 2026-10-28: 159.29999064941404USD
- 2026-10-29: 166.81283640747068USD
- 2026-10-30: 166.81283640747068USD
- 2026-10-31: 166.81283640747068USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 161.41000306243896USD
- 2026-11-04: 176.3000015045166USD
- 2026-11-05: 160.3299933883667USD
- 2026-11-06: 150.3000034484863USD
- 2026-11-07: 179.4099949798584USD
- 2026-11-08: 208.62360858764646USD
- 2026-11-09: 177.32998672790526USD
- 2026-11-10: 167.29999678802488USD
- 2026-11-11: 199.55161490325926USD
- 2026-11-12: 177.32998672790526USD
- 2026-11-13: 179.4099949798584USD
- 2026-11-14: 177.3200028564453USD
- 2026-11-15: 168.3199981399536USD
- 2026-11-16: NO DATA
- 2026-11-17: 161.43998970794678USD
- 2026-11-18: 104.52999567413329USD
- 2026-11-19: 159.32999481048583USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- La struttura è dotata di un estintore antincendio e un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Un bambino di età pari o inferiore a 4 anni soggiorna gratuitamente nella camera dei genitori o tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione a buffet: 150 MAD per gli adulti e 80 MAD per i bambini (importi approssimativi).
- Navetta per l'aeroporto: 300 MAD a persona (solo andata)
- Costo della navetta per l’aeroporto per bambino: 150.00 MAD (solo andata), (fino a 12 anni).
- Il check-out posticipato è a pagamento e soggetto a disponibilità
- Letto aggiuntivo: 300.0 MAD a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Pranzi da asporto
Colazione in camera
Snack Bar/Deli
Attività
Piscina
Giardino
Piscina scoperta
Pool (Seasonal Outdoor)
Terrazza
Servizi
Business center
Lavanderia a secco
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito