Palais Medina Riad Resort
US$ 102
/noite
Média para setembro
Preços para Palais Medina Riad Resort
Selecione datas para ver preços e disponibilidade
US$ 102
/noite
Média para setembro
Preços médios mensais
Em Palais Medina Riad Resort, o preço por noite é, em média, US$ 102 no mês mais barato (setembro) e US$ 149 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 112 |
| fevereiro | US$ 106 |
| março | US$ 116 |
| abril | US$ 148 |
| maio | US$ 134 |
| junho | US$ 123 |
| julho | US$ 115 |
| agosto | US$ 131 |
| setembro | US$ 102 |
| outubro | US$ 149 |
| novembro | US$ 129 |
| dezembro | US$ 142 |
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set. · US$ 102
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Mais caro: outubro (aprox. US$ 149)
Mais barato: setembro (aprox. US$ 102)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma discoteca, uma piscina exterior e uma pisci...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma discoteca, uma piscina exterior e uma piscina interior. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Entre os espaços para eventos deste hotel contam-se um centro de conferências e uma sala de reuniões. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
Restaurante
Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. O hotel serve pequenos-almoços buffet diariamente entre as 6:30 e as 10:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 146 quartos, com um minibar e um televisor LCD. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas, com uma combinação polibã/banheira, dispõem de uma banheira de imersão total e de artigos de higiene grátis. As comodidades incluem ainda telefone e cofres. A limpeza dos quartos é efetuada diária.
Localização
Com uma estadia Palais Medina Riad Resort, ficará numa localização central em Fes, apenas a 3 minuto(s) a pé de Centro Comercial Borj Fez e a 9 minuto(s) de Cemitério Judaico. Este hotel de luxo está a 0,7 km (0,4 mi) de Palácio Real e a 0,9 km (0,6 mi) de Sinagoga Ibn Danan.
O que há nas proximidades
Centro Comercial Borj Fez(0.2 milhas)
Cemitério Judaico(0.5 milhas)
Palácio Real(0.5 milhas)
Sinagoga Ibn Danan(0.5 milhas)
Bab Semmarine(0.6 milhas)
Medersa Cherratin(0.8 milhas)
Parc Jnane Sbile(1 milhas)
Jardim Atlas(1.2 milhas)
Mausoléu de Abou Bakr Ibn Arabi(1.2 milhas)
Museu Der Batha(1.3 milhas)
Praça Bou Jeloud(1.3 milhas)
Fundação Kassr Annoujoum Ducci(1.3 milhas)
Blue Gate(1.5 milhas)
Palácio Glaoui(1.5 milhas)
Fondouk Tsetouanien(1.5 milhas)
O aeroporto preferencial para Palais Medina Riad Resort é o de Fez (FEZ-Saiss)(9.2 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Avenue Allal El Fassi, Fez, Marrocos
Centro Comercial Borj Fez (0.2 milhas)
Cemitério Judaico (0.5 milhas)
Palácio Real (0.5 milhas)
Sinagoga Ibn Danan (0.5 milhas)
Bab Semmarine (0.6 milhas)
Medersa Cherratin (0.8 milhas)
Opções de quartos
6
Quarto Duplo Superior
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
4
Quarto Twin Standard
Detalhes do quarto
2 Camas Individuais
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
11
Suite (Palais)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
4
Quarto Twin Superior
Detalhes do quarto
2 Camas Individuais
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
7
Suite Júnior
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
6
Quarto Duplo Standard
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
Avaliações dos hóspedes sobre Palais Medina Riad Resort
8
Bom
Com base em 1.162 avaliações verificadas
Quem se hospeda aqui?
Negócios
15%
Casal
34%
Família
23%
Grupos
19%
Individual
7%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Analisando as avaliações do Palais Medina Riad Resort, os viajantes elogiam frequentemente a simpatia da equipe e a localização conveniente perto de um shopping center e da medina, enquanto o feedback sobre a condição dos quartos, as instalações e a comida é mais variado, refletindo tanto pontos fortes quanto fracos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Analisando as avaliações do Palais Medina Riad Resort, os viajantes elogiam frequentemente a simpatia da equipe e a localização conveniente perto de um shopping center e da medina, enquanto o feedback sobre a condição dos quartos, as instalações e a comida é mais variado, refletindo tanto pontos fortes quanto fracos.
Os quartos são frequentemente espaçosos e confortáveis, mas muitos hóspedes relatam uma decoração desatualizada e problemas de manutenção, como equipamentos com defeito ou problemas de drenagem, e questões ocasionais de privacidade. A piscina e os jardins recebem elogios, mas há relatos de fechamentos, falta de aquecimento ou taxas extras e sinais de desgaste; as impressões sobre o spa variam. A experiência gastronômica é inconsistente, com alguns apreciando o café da manhã e o buffet, enquanto outros notam opções limitadas, serviço lento ou caro e disponibilidade restrita em alguns momentos. No geral, os padrões variam entre as instalações, os quartos e a área de refeições.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A piscina e os jardins são frequentemente apreciados, e o estacionamento é conveniente; no entanto, os hóspedes também relataram fechamentos, falta de aquecimento ou taxas extras e sinais de desgaste, com impressões variáveis sobre o spa.
Avaliações dos hóspedes relacionadas
10
HAJAR
30 de dez. de 2024
·
A estadia foi de 1 noite
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
8
Maria Cornelia
26 de jul. de 2023
·
A estadia foi de 6 noites
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
4
MERYEM
29 de ago. de 2024
·
A estadia foi de 1 noite
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
4
Alasdair
16 de abr. de 2025
·
A estadia foi de 3 noites
Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
8
Grégory
7 de mai. de 2024
·
A estadia foi de 1 noite
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
10
Rabbena
12 de nov. de 2025
·
A estadia foi de 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
4
Danny
15 de out. de 2024
·
A estadia foi de 2 noites
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
8
Nhuong
24 de mar. de 2023
·
A estadia foi de 2 noites
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
6
Rosalie
13 de set. de 2023
·
A estadia foi de 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
8
Bruno
10 de abr. de 2024
·
A estadia foi de 1 noite
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As opiniões divergem: alguns acharam os quartos muito limpos, enquanto várias avaliações citaram problemas como ralos entupidos, odores, móveis manchados e, em um caso, pragas e uma piscina suja.
Avaliações dos hóspedes relacionadas
4
MERYEM
29 de ago. de 2024
·
A estadia foi de 1 noite
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
10
Rabbena
12 de nov. de 2025
·
A estadia foi de 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
4
Danny
15 de out. de 2024
·
A estadia foi de 2 noites
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
8
Ulrich
5 de jan. de 2024
·
A estadia foi de 5 noites
L hôtel est très bien et le personnel vraiment au service des clients En revanche, les douches/baignoires sont vétustes
L hôtel est très bien et le personnel vraiment au service des clients En revanche, les douches/baignoires sont vétustes
8
Manuel
26 de jun. de 2024
·
A estadia foi de 2 noites
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
8
Nhuong
24 de mar. de 2023
·
A estadia foi de 2 noites
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
6
Rosalie
13 de set. de 2023
·
A estadia foi de 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
2
Ghita
17 de set. de 2024
·
A estadia foi de 1 noite
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
2
Hassan
7 de jul. de 2023
·
A estadia foi de 5 noites
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
2
Adnan
20 de out. de 2025
·
A estadia foi de 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são frequentemente espaçosos e confortáveis, mas muitos sentem que são desatualizados e apresentam problemas de manutenção (tomadas com defeito, drenagem, ar condicionado, cartões-chave) e privacidade limitada em alguns quartos térreos.
Avaliações dos hóspedes relacionadas
10
HAJAR
30 de dez. de 2024
·
A estadia foi de 1 noite
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
10
Montaz
26 de dez. de 2023
·
A estadia foi de 1 noite
Bonne literie Bon hôtel
Bonne literie Bon hôtel
4
essam
8 de mai. de 2024
·
A estadia foi de 1 noite
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
10
Rabbena
12 de nov. de 2025
·
A estadia foi de 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
2
Mahesh
11 de mai. de 2023
·
A estadia foi de 1 noite
Rooms needed to be renovation property is noce but not maintained
Rooms needed to be renovation property is noce but not maintained
8
Alain
6 de jun. de 2025
·
A estadia foi de 7 noites
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
8
Manuel
26 de jun. de 2024
·
A estadia foi de 2 noites
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
6
Rosalie
13 de set. de 2023
·
A estadia foi de 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
10
Cary
16 de set. de 2023
·
A estadia foi de 1 noite
Unique and charming room that was also very comfortable.
Unique and charming room that was also very comfortable.
2
Adnan
20 de out. de 2025
·
A estadia foi de 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática e prestativa, mas reclamações recorrentes mencionam check-in lento ou confuso, problemas com contas ou táxis, equipe sem resposta e má resolução de problemas.
Avaliações dos hóspedes relacionadas
10
Mehdi
13 de mai. de 2022
·
A estadia foi de 2 noites
très bel accueil, personnel à l'écoute et très serviable.
très bel accueil, personnel à l'écoute et très serviable.
8
Vincent
6 de jan. de 2026
·
A estadia foi de 1 noite
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Great buffet menu, warm welcome, lovely staffs and great hospitality services
10
Dennis Cornelius
14 de fev. de 2026
·
A estadia foi de 3 noites
Rigtigt venligt personale som gik langt i deres service for at efterkomme særlige ønsker såsom mad allergier. Kan varmt anbefales.
Rigtigt venligt personale som gik langt i deres service for at efterkomme særlige ønsker såsom mad allergier. Kan varmt anbefales.
10
Arezki
3 de jun. de 2022
·
A estadia foi de 4 noites
Un excellent hôtel le personnel est très accueillant tout le monde est au petit soin,la literies est vraiment très confortable les chambres très spacieuse.la dernières nuit nous avons était dérangé par des clients juste au dessus de notre chambre qui n’arrête pas de crier à 1h du matin nous avons appelé la réception et le problème a était résolu en 2 minutes,le petit déjeuner est très bien la seule chose c’est que nous savons pas qu’il fallait demander au serveur les spécialistes marocains qui vous ramène aussitôt,on penser qui il en avait pas alors que non sa serait mieux que se soit direct au buffet.nous reviendrons sans hésitation dans cette hôtel
Un excellent hôtel le personnel est très accueillant tout le monde est au petit soin,la literies est vraiment très confortable les chambres très spacieuse.la dernières nuit nous avons était dérangé par des clients juste au dessus de notre chambre qui n’arrête pas de crier à 1h du matin nous avons appelé la réception et le problème a était résolu en 2 minutes,le petit déjeuner est très bien la seule chose c’est que nous savons pas qu’il fallait demander au serveur les spécialistes marocains qui vous ramène aussitôt,on penser qui il en avait pas alors que non sa serait mieux que se soit direct au buffet.nous reviendrons sans hésitation dans cette hôtel
4
hallgrímur
21 de jul. de 2022
·
A estadia foi de 2 noites
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
6
Rabia
8 de dez. de 2025
·
A estadia foi de 1 noite
Daha fazla kahvaltı çeşidi olabilirdi. Check in 15:00 14.30 da geldik yarım saat beklettiler erken alırsak ek ücret ödersiniz dediler yarım saatin lafı da yapılmaz ayrıca 15:00 check in için çok geç saat zaten
Daha fazla kahvaltı çeşidi olabilirdi. Check in 15:00 14.30 da geldik yarım saat beklettiler erken alırsak ek ücret ödersiniz dediler yarım saatin lafı da yapılmaz ayrıca 15:00 check in için çok geç saat zaten
8
mohammed
29 de dez. de 2022
·
A estadia foi de 1 noite
Le séjour en soit s’est bien passé. Le problème est au niveau de la réception. L’agent voulais me faire payer la chambre sur place alors que j’avais tout réglé en ligne. Ils étaient sur d’eux et moi de mon côté le retrait n’apparaît pas sur mon compte. C’est que le lendemain qu’il est apparu. Malgré ça ils ont insisté. J’ai du demander un responsable qui régler le problème et ce n’est pas la première fois que ça m’arrive dans cet établissement. Ça gâche un peu l’arrivée et j’avais pas le retrait sur mon relevé ils auront jamais lâché l’affaire.
Le séjour en soit s’est bien passé. Le problème est au niveau de la réception. L’agent voulais me faire payer la chambre sur place alors que j’avais tout réglé en ligne. Ils étaient sur d’eux et moi de mon côté le retrait n’apparaît pas sur mon compte. C’est que le lendemain qu’il est apparu. Malgré ça ils ont insisté. J’ai du demander un responsable qui régler le problème et ce n’est pas la première fois que ça m’arrive dans cet établissement. Ça gâche un peu l’arrivée et j’avais pas le retrait sur mon relevé ils auront jamais lâché l’affaire.
2
Ghita
17 de set. de 2024
·
A estadia foi de 1 noite
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
2
Sharon
6 de nov. de 2025
·
A estadia foi de 2 noites
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
2
Adnan
20 de out. de 2025
·
A estadia foi de 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Base conveniente ao lado de um shopping center e a uma curta distância da medina; algum ruído de tráfego foi relatado da estrada próxima.
Avaliações dos hóspedes relacionadas
4
essam
8 de mai. de 2024
·
A estadia foi de 1 noite
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
10
Severine
23 de fev. de 2023
·
A estadia foi de 2 noites
Un très bon hôtel bien placé dans la nouvelle ville.
Un très bon hôtel bien placé dans la nouvelle ville.
8
Grégory
7 de mai. de 2024
·
A estadia foi de 1 noite
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
8
Alain
6 de jun. de 2025
·
A estadia foi de 7 noites
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
8
Nhuong
24 de mar. de 2023
·
A estadia foi de 2 noites
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
10
Sandrine
4 de fev. de 2024
·
A estadia foi de 2 noites
Tres bon hôtel avec un personnel très accueillant et serviable , hôtel à proximité du centre commercial BORJ FEZ et de plusieurs restaurants comme McDonald’s, pizza hut , Burger King A 2km de la Medina
Tres bon hôtel avec un personnel très accueillant et serviable , hôtel à proximité du centre commercial BORJ FEZ et de plusieurs restaurants comme McDonald’s, pizza hut , Burger King A 2km de la Medina
6
Yahay
28 de abr. de 2024
·
A estadia foi de 1 noite
Bon emplacement ,mais hotel dégradé N’est pas digne d’un 5 etoile
Bon emplacement ,mais hotel dégradé N’est pas digne d’un 5 etoile
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã e o restaurante no local recebem feedback misto: vários hóspedes apreciaram o buffet, enquanto outros acharam a qualidade ou variedade da comida insuficiente, o serviço lento ou caro e a disponibilidade limitada em alguns momentos.
Avaliações dos hóspedes relacionadas
6
Rkia
26 de ago. de 2023
·
A estadia foi de 1 noite
Tout c était bien passé jusqu’à que j ai appeler room service pour demander des cafés au début ils ont dit après 10 minutes ils m ont appelle et disent qu ils ont pas de machine pour les boissons chaudes sachant que mon mari en remontant de la piscine et en passant à côté du bar il a senti l odeur du thé à la menthe, je veux savoir un hôtel 5* ils ont pas de machine pour les boissons chaudes.
Tout c était bien passé jusqu’à que j ai appeler room service pour demander des cafés au début ils ont dit après 10 minutes ils m ont appelle et disent qu ils ont pas de machine pour les boissons chaudes sachant que mon mari en remontant de la piscine et en passant à côté du bar il a senti l odeur du thé à la menthe, je veux savoir un hôtel 5* ils ont pas de machine pour les boissons chaudes.
8
Maria Cornelia
26 de jul. de 2023
·
A estadia foi de 6 noites
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
8
Vincent
6 de jan. de 2026
·
A estadia foi de 1 noite
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Great buffet menu, warm welcome, lovely staffs and great hospitality services
4
hallgrímur
21 de jul. de 2022
·
A estadia foi de 2 noites
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
10
Rabbena
12 de nov. de 2025
·
A estadia foi de 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
8
Naoual
31 de jul. de 2024
·
A estadia foi de 2 noites
Le personnel était très accueillant et gentil. La piscine est super ! Par contre, le wifi ne fonctionnait pas et le coût du room service très cher pour le standing de l’hôtel.
Le personnel était très accueillant et gentil. La piscine est super ! Par contre, le wifi ne fonctionnait pas et le coût du room service très cher pour le standing de l’hôtel.
8
Alain
6 de jun. de 2025
·
A estadia foi de 7 noites
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
6
Rosalie
13 de set. de 2023
·
A estadia foi de 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
2
Sharon
6 de nov. de 2025
·
A estadia foi de 2 noites
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
2
Adnan
20 de out. de 2025
·
A estadia foi de 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Jamal
5 de ago. de 2026
·
A estadia foi de 1 noite
Je remercie chaleureusement toute l'équipe de l'hôtel pour son excellent accueil. Une mention spéciale à Bouchra et Ghita, à la réception, pour leur professionnalisme, leur disponibilité, leur patience et leur grande gentillesse. Elles ont toujours été à l'écoute et prêtes à aider avec le sourire. Grâce à elles, mon séjour a été très agréable. Merci pour votre précieuse aide. Je recommande cet hôtel sans hésitation.
Je remercie chaleureusement toute l'équipe de l'hôtel pour son excellent accueil. Une mention spéciale à Bouchra et Ghita, à la réception, pour leur professionnalisme, leur disponibilité, leur patience et leur grande gentillesse. Elles ont toujours été à l'écoute et prêtes à aider avec le sourire. Grâce à elles, mon séjour a été très agréable. Merci pour votre précieuse aide. Je recommande cet hôtel sans hésitation.
10
stephane
21 de jun. de 2026
·
A estadia foi de 2 noites
Personnel vraiment charmant et superbe piscine bien agréable après les visites de la medina.
Personnel vraiment charmant et superbe piscine bien agréable après les visites de la medina.
10
Gildert
5 de jun. de 2026
·
A estadia foi de 2 noites
Chambre, propre personnel, très bien, petit-déj’ copieux et piscine extraordinaire
Chambre, propre personnel, très bien, petit-déj’ copieux et piscine extraordinaire
2
Jose
8 de mai. de 2026
·
A estadia foi de 1 noite
staff wasn't so helpful
staff wasn't so helpful
10
Cerian
27 de abr. de 2026
·
A estadia foi de 2 noites
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Políticas da propriedade
Check-in
Check-out
De 14:00 a 20:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: NO DATA
- 2026-09-21: 135.45986130078126USD
- 2026-09-22: 150.2662222821045USD
- 2026-09-23: 149.4963936388855USD
- 2026-09-24: 134.2204145951996USD
- 2026-09-25: 140.17848307466127USD
- 2026-09-26: 150.2662222821045USD
- 2026-09-27: 168.1699348123169USD
- 2026-09-28: 159.2738705914612USD
- 2026-09-29: 156.6101594668579USD
- 2026-09-30: 166.64975045532228USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 134.2204145951996USD
- 2026-10-05: 167.26239473281862USD
- 2026-10-06: 150.2662222821045USD
- 2026-10-07: 177.26015044390869USD
- 2026-10-08: 168.2621685527649USD
- 2026-10-09: 203.2543047857666USD
- 2026-10-10: 159.2641866616211USD
- 2026-10-11: 176.2603766239624USD
- 2026-10-12: 152.59451569937136USD
- 2026-10-13: 159.2641866616211USD
- 2026-10-14: 165.62770184558107USD
- 2026-10-15: 168.2621685527649USD
- 2026-10-16: 159.2641866616211USD
- 2026-10-17: 165.62770184558107USD
- 2026-10-18: 152.59451569937136USD
- 2026-10-19: 185.25834100347902USD
- 2026-10-20: 152.59451569937136USD
- 2026-10-21: 185.25834100347902USD
- 2026-10-22: 165.62770184558107USD
- 2026-10-23: 177.84917153631594USD
- 2026-10-24: 177.84917153631594USD
- 2026-10-25: 198.36540870483398USD
- 2026-10-26: 644.194415845581USD
- 2026-10-27: 159.29418407901002USD
- 2026-10-28: 159.2641866616211USD
- 2026-10-29: 161.8354363946228USD
- 2026-10-30: 165.62770184558107USD
- 2026-10-31: 165.62770184558107USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 161.3737248319397USD
- 2026-11-04: 176.2603766239624USD
- 2026-11-05: 160.2939578989563USD
- 2026-11-06: 150.2662222821045USD
- 2026-11-07: 179.3696711026001USD
- 2026-11-08: 194.13559773672486USD
- 2026-11-09: 177.29013034967042USD
- 2026-11-10: 167.26239473281862USD
- 2026-11-11: 199.2800059700928USD
- 2026-11-12: 177.29013034967042USD
- 2026-11-13: 179.3696711026001USD
- 2026-11-14: 177.28014872216798USD
- 2026-11-15: 167.46579228271486USD
- 2026-11-16: NO DATA
- 2026-11-17: 161.40370473770142USD
- 2026-11-18: 104.50650169479371USD
- 2026-11-19: 159.29418407901002USD
- 2026-11-20: 143.3777610496521USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 4 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de pequeno-almoço buffet: 150 MAD por adulto e 80 MAD por criança (valores aproximados)
- Tarifa de transporte (aeroporto): 300 MAD por pessoa (só ida)
- Transporte de/para o aeroporto por criança: 150.00 MAD (só ida), para crianças até aos 12 anos
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Cama desdobrável: 300.0 MAD por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
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Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
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Limpeza a seco
Instalações para banquetes
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24-Hour Front Desk
Concierge Services
Estacionamento
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Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito