Barceló Fès Medina

Tudo ótimo

Muito bem atendido pela equipe. Foram muito cordiais e atenciosos.

We moved from the family suite to the triple room suite . But it was such an odd shaped room. The sofa was converted into a bed and as a result there wasn’t much space for my child to move in. The toilet are was such a squeeze. When sat in the toilet to shut the slide door was near impossible, with it banging into your knees. Very poorly thought out lay out for the toilet area . Also as the bathroom did not have a door it lacked complete privacy making it very difficult .

Outside and reception looking a little shabby and rooms are very shabby but clean. We forgot a few essentials such as toothbrush/paste and asked reception to provide and although they did eventually provide them it was after asking a number of times . This was the case whenever we asked for teabags/coffe/sugar to be replaced as this wasn’t fine when the rooms were cleaned. The staff were always smiling and cheerful. The breakfast was good with reasonable selection of foods.

Not four stars hotel. They need to review the quality of the operation, communication, and food quality.