Palais Medina Riad Resort
US$ 102
/ noite
Média para setembro
Preços para Palais Medina Riad Resort
Selecione datas para ver preços e disponibilidade
US$ 102
/ noite
Média para setembro
Média de preços por mês
Em Palais Medina Riad Resort, a diária custa em média US$ 102 no mês mais barato (setembro) e US$ 149 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 112 |
| fevereiro | US$ 106 |
| março | US$ 116 |
| abril | US$ 148 |
| maio | US$ 134 |
| junho | US$ 123 |
| julho | US$ 115 |
| agosto | US$ 131 |
| setembro | US$ 102 |
| outubro | US$ 149 |
| novembro | US$ 129 |
| dezembro | US$ 142 |
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set. · US$ 102
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Mais caro: outubro (aprox. US$ 149)
Mais barato: setembro (aprox. US$ 102)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma casa noturna, uma piscina externa e uma piscina intern...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma casa noturna, uma piscina externa e uma piscina interna. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Hotel oferece instalações para eventos, como um centro de conferências e sala de reunião. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Jantar
Saboreie pratos da culinária internacional no Imperial, um dos 3 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto 24 horas. No fim do dia, relaxe com uma bebida refrescante em um bar/lounge ou um bar ao lado da piscina. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 10h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 146 quartos com frigobares e TVs LCD. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta banheiras e produtos de toalete de cortesia. As comodidades incluem telefones e cofres. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Localização
Com localização central em Fes, Palais Medina Riad Resort está a apenas 3 minutos de caminhada de BORJ FEZ Mall e a 9 minutos a pé de Cemitério Judaico. Este hotel de luxo fica a 0,7 km de Palácio Real e a 0,9 km de Sinagoga Ibn Danan.
Lugares próximos
BORJ FEZ Mall(0.2 milhas)
Cemitério Judaico(0.5 milhas)
Palácio Real(0.5 milhas)
Sinagoga Ibn Danan(0.5 milhas)
Bab Semmarine(0.6 milhas)
Medersa Cherratin(0.8 milhas)
Parc Jnane Sbile(1 milhas)
Jardins de Atlas(1.2 milhas)
Mausoléu de Abou Bakr Ibn Arabi(1.2 milhas)
Museu Der Batha(1.3 milhas)
Praça Bou Jeloud(1.3 milhas)
Fundação Kassr Annoujoum Ducci(1.3 milhas)
Bab Boujloud(1.5 milhas)
Palácio Glaoui(1.5 milhas)
Fondouk Tsetouanien(1.5 milhas)
O aeroporto mais próximo para chegar a Palais Medina Riad Resort fica em Aeroporto Saiss (FEZ)(9.2 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Avenue Allal El Fassi, Fez, Marrocos
BORJ FEZ Mall (0.2 milhas)
Cemitério Judaico (0.5 milhas)
Palácio Real (0.5 milhas)
Sinagoga Ibn Danan (0.5 milhas)
Bab Semmarine (0.6 milhas)
Medersa Cherratin (0.8 milhas)
Opções de quarto
6
Quarto casal superior
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
4
Quarto duplo standard
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
11
Suíte (Palais)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
4
Quarto duplo superior
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
7
Suíte júnior
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
6
Quarto casal standard
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
Avaliações dos hóspedes sobre Palais Medina Riad Resort
8
Bom
Com base em 1.162 avaliações verificadas
Quem se hospeda aqui?
Negócios
15%
Casal
34%
Famílias
23%
Grupos
19%
Viajantes individuais
7%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em análises sobre o Palais Medina Riad Resort, viajantes frequentemente elogiam a equipe acolhedora e a localização conveniente, perto de um shopping e da medina, enquanto o feedback sobre a condição dos quartos, as instalações e a comida é mais variado, refletindo tanto pontos fortes quanto fracos.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em análises sobre o Palais Medina Riad Resort, viajantes frequentemente elogiam a equipe acolhedora e a localização conveniente, perto de um shopping e da medina, enquanto o feedback sobre a condição dos quartos, as instalações e a comida é mais variado, refletindo tanto pontos fortes quanto fracos.
Os quartos costumam ser espaçosos e confortáveis, mas muitos hóspedes relatam uma decoração datada e problemas de manutenção, como equipamentos defeituosos ou drenagem inadequada, e questões ocasionais de privacidade. A piscina e os jardins recebem elogios, mas há relatos de fechamentos, falta de aquecimento ou taxas extras e sinais de desgaste; as impressões sobre o spa variam. A qualidade da comida é inconsistente, com alguns apreciando o café da manhã e o buffet, enquanto outros observam escolha limitada, serviço lento ou caro e disponibilidade restrita em alguns momentos. No geral, os padrões variam em relação às instalações, aos quartos e à qualidade da comida.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
A piscina e os jardins são frequentemente apreciados, e o estacionamento é conveniente; no entanto, os hóspedes também relataram fechamentos, falta de aquecimento ou taxas extras e sinais de desgaste, com impressões sobre o spa variando.
Avaliações dos hóspedes relacionadas
10
HAJAR
30 de dez. de 2024
·
Hospedou-se por 1 noite
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
8
Maria Cornelia
26 de jul. de 2023
·
Hospedou-se por 6 noites
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
4
MERYEM
29 de ago. de 2024
·
Hospedou-se por 1 noite
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
4
Alasdair
16 de abr. de 2025
·
Hospedou-se por 3 noites
Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
8
Grégory
7 de mai. de 2024
·
Hospedou-se por 1 noite
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
10
Rabbena
12 de nov. de 2025
·
Hospedou-se por 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
4
Danny
15 de out. de 2024
·
Hospedou-se por 2 noites
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
8
Nhuong
24 de mar. de 2023
·
Hospedou-se por 2 noites
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
6
Rosalie
13 de set. de 2023
·
Hospedou-se por 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
8
Bruno
10 de abr. de 2024
·
Hospedou-se por 1 noite
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As opiniões divergem: alguns acharam os quartos muito limpos, enquanto várias avaliações citaram problemas como ralos entupidos, odores, móveis manchados e, em um caso, pragas e uma piscina suja.
Avaliações dos hóspedes relacionadas
4
MERYEM
29 de ago. de 2024
·
Hospedou-se por 1 noite
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
10
Rabbena
12 de nov. de 2025
·
Hospedou-se por 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
4
Danny
15 de out. de 2024
·
Hospedou-se por 2 noites
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
8
Ulrich
5 de jan. de 2024
·
Hospedou-se por 5 noites
L hôtel est très bien et le personnel vraiment au service des clients En revanche, les douches/baignoires sont vétustes
L hôtel est très bien et le personnel vraiment au service des clients En revanche, les douches/baignoires sont vétustes
8
Manuel
26 de jun. de 2024
·
Hospedou-se por 2 noites
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
8
Nhuong
24 de mar. de 2023
·
Hospedou-se por 2 noites
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
6
Rosalie
13 de set. de 2023
·
Hospedou-se por 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
2
Ghita
17 de set. de 2024
·
Hospedou-se por 1 noite
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
2
Hassan
7 de jul. de 2023
·
Hospedou-se por 5 noites
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
2
Adnan
20 de out. de 2025
·
Hospedou-se por 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos costumam ser espaçosos e confortáveis, mas muitos consideram-nos desatualizados e com problemas de manutenção (tomadas defeituosas, drenagem, ar condicionado, cartões-chave) e privacidade limitada em alguns quartos térreos.
Avaliações dos hóspedes relacionadas
10
HAJAR
30 de dez. de 2024
·
Hospedou-se por 1 noite
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
10
Montaz
26 de dez. de 2023
·
Hospedou-se por 1 noite
Bonne literie Bon hôtel
Bonne literie Bon hôtel
4
essam
8 de mai. de 2024
·
Hospedou-se por 1 noite
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
10
Rabbena
12 de nov. de 2025
·
Hospedou-se por 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
2
Mahesh
11 de mai. de 2023
·
Hospedou-se por 1 noite
Rooms needed to be renovation property is noce but not maintained
Rooms needed to be renovation property is noce but not maintained
8
Alain
6 de jun. de 2025
·
Hospedou-se por 7 noites
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
8
Manuel
26 de jun. de 2024
·
Hospedou-se por 2 noites
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
6
Rosalie
13 de set. de 2023
·
Hospedou-se por 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
10
Cary
16 de set. de 2023
·
Hospedou-se por 1 noite
Unique and charming room that was also very comfortable.
Unique and charming room that was also very comfortable.
2
Adnan
20 de out. de 2025
·
Hospedou-se por 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática e prestativa, mas há reclamações recorrentes sobre check-in lento ou confuso, problemas com contas ou táxis, falta de resposta da equipe e má resolução de problemas.
Avaliações dos hóspedes relacionadas
10
Mehdi
13 de mai. de 2022
·
Hospedou-se por 2 noites
très bel accueil, personnel à l'écoute et très serviable.
très bel accueil, personnel à l'écoute et très serviable.
8
Vincent
6 de jan. de 2026
·
Hospedou-se por 1 noite
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Great buffet menu, warm welcome, lovely staffs and great hospitality services
10
Dennis Cornelius
14 de fev. de 2026
·
Hospedou-se por 3 noites
Rigtigt venligt personale som gik langt i deres service for at efterkomme særlige ønsker såsom mad allergier. Kan varmt anbefales.
Rigtigt venligt personale som gik langt i deres service for at efterkomme særlige ønsker såsom mad allergier. Kan varmt anbefales.
10
Arezki
3 de jun. de 2022
·
Hospedou-se por 4 noites
Un excellent hôtel le personnel est très accueillant tout le monde est au petit soin,la literies est vraiment très confortable les chambres très spacieuse.la dernières nuit nous avons était dérangé par des clients juste au dessus de notre chambre qui n’arrête pas de crier à 1h du matin nous avons appelé la réception et le problème a était résolu en 2 minutes,le petit déjeuner est très bien la seule chose c’est que nous savons pas qu’il fallait demander au serveur les spécialistes marocains qui vous ramène aussitôt,on penser qui il en avait pas alors que non sa serait mieux que se soit direct au buffet.nous reviendrons sans hésitation dans cette hôtel
Un excellent hôtel le personnel est très accueillant tout le monde est au petit soin,la literies est vraiment très confortable les chambres très spacieuse.la dernières nuit nous avons était dérangé par des clients juste au dessus de notre chambre qui n’arrête pas de crier à 1h du matin nous avons appelé la réception et le problème a était résolu en 2 minutes,le petit déjeuner est très bien la seule chose c’est que nous savons pas qu’il fallait demander au serveur les spécialistes marocains qui vous ramène aussitôt,on penser qui il en avait pas alors que non sa serait mieux que se soit direct au buffet.nous reviendrons sans hésitation dans cette hôtel
4
hallgrímur
21 de jul. de 2022
·
Hospedou-se por 2 noites
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
6
Rabia
8 de dez. de 2025
·
Hospedou-se por 1 noite
Daha fazla kahvaltı çeşidi olabilirdi. Check in 15:00 14.30 da geldik yarım saat beklettiler erken alırsak ek ücret ödersiniz dediler yarım saatin lafı da yapılmaz ayrıca 15:00 check in için çok geç saat zaten
Daha fazla kahvaltı çeşidi olabilirdi. Check in 15:00 14.30 da geldik yarım saat beklettiler erken alırsak ek ücret ödersiniz dediler yarım saatin lafı da yapılmaz ayrıca 15:00 check in için çok geç saat zaten
8
mohammed
29 de dez. de 2022
·
Hospedou-se por 1 noite
Le séjour en soit s’est bien passé. Le problème est au niveau de la réception. L’agent voulais me faire payer la chambre sur place alors que j’avais tout réglé en ligne. Ils étaient sur d’eux et moi de mon côté le retrait n’apparaît pas sur mon compte. C’est que le lendemain qu’il est apparu. Malgré ça ils ont insisté. J’ai du demander un responsable qui régler le problème et ce n’est pas la première fois que ça m’arrive dans cet établissement. Ça gâche un peu l’arrivée et j’avais pas le retrait sur mon relevé ils auront jamais lâché l’affaire.
Le séjour en soit s’est bien passé. Le problème est au niveau de la réception. L’agent voulais me faire payer la chambre sur place alors que j’avais tout réglé en ligne. Ils étaient sur d’eux et moi de mon côté le retrait n’apparaît pas sur mon compte. C’est que le lendemain qu’il est apparu. Malgré ça ils ont insisté. J’ai du demander un responsable qui régler le problème et ce n’est pas la première fois que ça m’arrive dans cet établissement. Ça gâche un peu l’arrivée et j’avais pas le retrait sur mon relevé ils auront jamais lâché l’affaire.
2
Ghita
17 de set. de 2024
·
Hospedou-se por 1 noite
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
2
Sharon
6 de nov. de 2025
·
Hospedou-se por 2 noites
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
2
Adnan
20 de out. de 2025
·
Hospedou-se por 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Base conveniente ao lado de um shopping e a uma curta distância da medina; algum ruído de tráfego relatado da estrada próxima.
Avaliações dos hóspedes relacionadas
4
essam
8 de mai. de 2024
·
Hospedou-se por 1 noite
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
10
Severine
23 de fev. de 2023
·
Hospedou-se por 2 noites
Un très bon hôtel bien placé dans la nouvelle ville.
Un très bon hôtel bien placé dans la nouvelle ville.
8
Grégory
7 de mai. de 2024
·
Hospedou-se por 1 noite
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
Nous n’avons passé qu’une nuit mais c’était plutôt agréable. Dommage quelques détails et d’imperfections mais la chambre et l’hôtel en général et plutôt agréable. L’hôtel est situé juste à côté d’un petit mall ce qui est pratique et à 5minutes en voiture de la médina. La piscine est agréable et la vue est plutôt sympa
8
Alain
6 de jun. de 2025
·
Hospedou-se por 7 noites
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
8
Nhuong
24 de mar. de 2023
·
Hospedou-se por 2 noites
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
10
Sandrine
4 de fev. de 2024
·
Hospedou-se por 2 noites
Tres bon hôtel avec un personnel très accueillant et serviable , hôtel à proximité du centre commercial BORJ FEZ et de plusieurs restaurants comme McDonald’s, pizza hut , Burger King A 2km de la Medina
Tres bon hôtel avec un personnel très accueillant et serviable , hôtel à proximité du centre commercial BORJ FEZ et de plusieurs restaurants comme McDonald’s, pizza hut , Burger King A 2km de la Medina
6
Yahay
28 de abr. de 2024
·
Hospedou-se por 1 noite
Bon emplacement ,mais hotel dégradé N’est pas digne d’un 5 etoile
Bon emplacement ,mais hotel dégradé N’est pas digne d’un 5 etoile
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã e o restaurante no local recebem feedback misto: vários hóspedes apreciaram o buffet, enquanto outros acharam a qualidade ou variedade da comida insatisfatória, o serviço lento ou caro e a disponibilidade limitada em alguns momentos.
Avaliações dos hóspedes relacionadas
6
Rkia
26 de ago. de 2023
·
Hospedou-se por 1 noite
Tout c était bien passé jusqu’à que j ai appeler room service pour demander des cafés au début ils ont dit après 10 minutes ils m ont appelle et disent qu ils ont pas de machine pour les boissons chaudes sachant que mon mari en remontant de la piscine et en passant à côté du bar il a senti l odeur du thé à la menthe, je veux savoir un hôtel 5* ils ont pas de machine pour les boissons chaudes.
Tout c était bien passé jusqu’à que j ai appeler room service pour demander des cafés au début ils ont dit après 10 minutes ils m ont appelle et disent qu ils ont pas de machine pour les boissons chaudes sachant que mon mari en remontant de la piscine et en passant à côté du bar il a senti l odeur du thé à la menthe, je veux savoir un hôtel 5* ils ont pas de machine pour les boissons chaudes.
8
Maria Cornelia
26 de jul. de 2023
·
Hospedou-se por 6 noites
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
Heel vriendelijke medewerkers. Het zwembad is heerlijk, je krijgt een badhanddoek aangereikt. Het ontbijt is goed, ook fijn dat het tot 10.30 uur is. het enige wat ik miste is vers fruit; Maar dat kochten we later gewoon zelf .
8
Vincent
6 de jan. de 2026
·
Hospedou-se por 1 noite
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Great buffet menu, warm welcome, lovely staffs and great hospitality services
4
hallgrímur
21 de jul. de 2022
·
Hospedou-se por 2 noites
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
10
Rabbena
12 de nov. de 2025
·
Hospedou-se por 1 noite
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
8
Naoual
31 de jul. de 2024
·
Hospedou-se por 2 noites
Le personnel était très accueillant et gentil. La piscine est super ! Par contre, le wifi ne fonctionnait pas et le coût du room service très cher pour le standing de l’hôtel.
Le personnel était très accueillant et gentil. La piscine est super ! Par contre, le wifi ne fonctionnait pas et le coût du room service très cher pour le standing de l’hôtel.
8
Alain
6 de jun. de 2025
·
Hospedou-se por 7 noites
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
6
Rosalie
13 de set. de 2023
·
Hospedou-se por 1 noite
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
2
Sharon
6 de nov. de 2025
·
Hospedou-se por 2 noites
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
2
Adnan
20 de out. de 2025
·
Hospedou-se por 4 noites
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Jamal
5 de ago. de 2026
·
Hospedou-se por 1 noite
Je remercie chaleureusement toute l'équipe de l'hôtel pour son excellent accueil. Une mention spéciale à Bouchra et Ghita, à la réception, pour leur professionnalisme, leur disponibilité, leur patience et leur grande gentillesse. Elles ont toujours été à l'écoute et prêtes à aider avec le sourire. Grâce à elles, mon séjour a été très agréable. Merci pour votre précieuse aide. Je recommande cet hôtel sans hésitation.
Je remercie chaleureusement toute l'équipe de l'hôtel pour son excellent accueil. Une mention spéciale à Bouchra et Ghita, à la réception, pour leur professionnalisme, leur disponibilité, leur patience et leur grande gentillesse. Elles ont toujours été à l'écoute et prêtes à aider avec le sourire. Grâce à elles, mon séjour a été très agréable. Merci pour votre précieuse aide. Je recommande cet hôtel sans hésitation.
10
stephane
21 de jun. de 2026
·
Hospedou-se por 2 noites
Personnel vraiment charmant et superbe piscine bien agréable après les visites de la medina.
Personnel vraiment charmant et superbe piscine bien agréable après les visites de la medina.
10
Gildert
5 de jun. de 2026
·
Hospedou-se por 2 noites
Chambre, propre personnel, très bien, petit-déj’ copieux et piscine extraordinaire
Chambre, propre personnel, très bien, petit-déj’ copieux et piscine extraordinaire
2
Jose
8 de mai. de 2026
·
Hospedou-se por 1 noite
staff wasn't so helpful
staff wasn't so helpful
10
Cerian
27 de abr. de 2026
·
Hospedou-se por 2 noites
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Políticas da propriedade
Check-in
Checkout
De 14:00 a 20:00
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: NO DATA
- 2026-09-20: 194.297653414917USD
- 2026-09-21: 135.572937109375USD
- 2026-09-22: 149.80128620910645USD
- 2026-09-23: 150.3916577758789USD
- 2026-09-24: 141.38616477355959USD
- 2026-09-25: 141.38616477355959USD
- 2026-09-26: 150.3916577758789USD
- 2026-09-27: 168.20682304382325USD
- 2026-09-28: 159.48434384765625USD
- 2026-09-29: 159.48434384765625USD
- 2026-09-30: 159.48434384765625USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 194.4184793487549USD
- 2026-10-05: 167.402017868042USD
- 2026-10-06: 150.3916577758789USD
- 2026-10-07: 176.40751087036134USD
- 2026-10-08: 168.40262625427246USD
- 2026-10-09: 203.42397235107424USD
- 2026-10-10: 159.39713325195314USD
- 2026-10-11: 176.40751087036134USD
- 2026-10-12: 159.39713325195314USD
- 2026-10-13: 154.13647304382326USD
- 2026-10-14: 154.13647304382326USD
- 2026-10-15: 168.40262625427246USD
- 2026-10-16: 159.39713325195314USD
- 2026-10-17: 154.13647304382326USD
- 2026-10-18: 154.13647304382326USD
- 2026-10-19: 185.41298634643556USD
- 2026-10-20: 166.91456041259767USD
- 2026-10-21: 190.59575992126466USD
- 2026-10-22: 166.91456041259767USD
- 2026-10-23: 170.2202906616211USD
- 2026-10-24: 178.27055072631836USD
- 2026-10-25: 198.53099523925783USD
- 2026-10-26: 644.7321604125976USD
- 2026-10-27: 159.42715570983887USD
- 2026-10-28: 159.39713325195314USD
- 2026-10-29: 166.91456041259767USD
- 2026-10-30: 166.91456041259767USD
- 2026-10-31: 166.91456041259767USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 161.50843236999512USD
- 2026-11-04: 176.40751087036134USD
- 2026-11-05: 160.42776409606935USD
- 2026-11-06: 150.3916577758789USD
- 2026-11-07: 179.51940084838867USD
- 2026-11-08: 208.75082918701173USD
- 2026-11-09: 177.43812418823242USD
- 2026-11-10: 167.402017868042USD
- 2026-11-11: 199.67330331726075USD
- 2026-11-12: 177.43812418823242USD
- 2026-11-13: 179.51940084838867USD
- 2026-11-14: 177.42813422851563USD
- 2026-11-15: 168.4226412261963USD
- 2026-11-16: NO DATA
- 2026-11-17: 161.53843730163575USD
- 2026-11-18: 104.59373902893067USD
- 2026-11-19: 159.42715570983887USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Uma criança de até 4 anos de idade tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes.
- Somente hóspedes registrados podem ter acesso aos quartos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã com buffet: MAD 150 para adultos e MAD 80 para crianças
- Taxa de traslado de/para o aeroporto: MAD 300 por pessoa (só ida)
- Taxa do traslado do aeroporto por criança: MAD 150.00 (só ida), (até 12 anos)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito à disponibilidade)
- Taxa para cama dobrável: MAD 300.0 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Almoços embalados
Café da manhã no quarto
Snack Bar/Deli
Atividades
Piscina
Jardim
Piscina externa
Pool (Seasonal Outdoor)
Terraço
Serviços
Centro de negócios
Lavagem a seco
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis