Le Cavalier du Moulin - M11
158 US$
/ noche
Promedio para septiembre
Precios para Le Cavalier du Moulin - M11
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158 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Le Cavalier du Moulin - M11, los precios por noche son de 83 US$ de media en el mes más barato (marzo) y de 185 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 98 US$ |
| febrero | 112 US$ |
| marzo | 83 US$ |
| abril | 94 US$ |
| mayo | 118 US$ |
| junio | 150 US$ |
| julio | 181 US$ |
| agosto | 185 US$ |
| septiembre | 158 US$ |
| octubre | 143 US$ |
| noviembre | 107 US$ |
| diciembre | 164 US$ |
E
F
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M
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sept · 158 US$
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Más caro: agosto (aprox. 185 US$)
Más barato: marzo (aprox. 83 US$)
Acerca de esta propiedad
Centrally located aparthotel with air-conditioned rooms and flat-screen TVs, steps from Château Frontenac and Grande Allée.
Ubicación
Hotel Le Cavalier - M11 se encuentra en el barrio Casco antiguo de Quebec de Ciudad de Québec, cerca de una estación de metro. Además de visitar lugares emblemáticos como Castillo de Frontenac y Ciudadela de Québec, si lo tuyo son las compras tienes que pasar por Grande Allée y Barrio Petit Champlain. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Quebec City Convention Center (centro de convenciones) o Complejo deportivo Vidéotron Centre.
Opciones de habitación
18
Classic Apartment
Detalles de la oferta
1 Cama Doble
Capacidad: 2
240 ft²
Vista al patioVista a una calle tranquilaAire acondicionadoCalefacciónNevera
18
Apartment Split Level
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
Capacidad: 3
180 ft²
Vista al patioVista a una calle tranquilaAire acondicionadoCalefacciónCocina americana
18
Deluxe Apartment
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
125 ft²
Vista al patioAire acondicionadoCalefacciónNevera
11
Two-Bedroom Suite
Detalles de la oferta
1 Cama Doble
1 Cama Doble
Capacidad: 4
180 ft²
Vista al patioAire acondicionadoCalefacciónNevera
15
Superior Apartment
Detalles de la oferta
2 Camas Dobles
1 Sofá Cama
Capacidad: 6
260 ft²
Vista al patioVista a una calle tranquilaAire acondicionadoCalefacciónCocina americana
18
Studio Apartment
Detalles de la oferta
1 Cama Doble
Capacidad: 2
115 ft²
Vista de la ciudadVista al patioAire acondicionadoCalefacciónCocina americana
Reseñas de los huéspedes sobre Le Cavalier du Moulin - M11
7.5
Bueno
Basado en 318 comentarios verificados
¿Quién se queda aquí?
Pareja
73%
Familia
10%
Grupo
16%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Le Cavalier du Moulin - M11 ofrece alojamiento económico con registro de entrada autónomo en un edificio histórico en el Viejo Quebec, ampliamente elogiado por su ubicación céntrica y accesible a pie, pero con muchas escaleras, sin ascensor y algunos accesos a través de un callejón o una entrada discreta.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Le Cavalier du Moulin - M11 ofrece alojamiento económico con registro de entrada autónomo en un edificio histórico en el Viejo Quebec, ampliamente elogiado por su ubicación céntrica y accesible a pie, pero con muchas escaleras, sin ascensor y algunos accesos a través de un callejón o una entrada discreta.
Las opiniones sobre el servicio son variadas: algunos huéspedes encontraron que las respuestas a sus mensajes eran rápidas y útiles, mientras que otros tuvieron dificultades para contactar con alguien o recibieron códigos de puerta incorrectos o tardíos. Las habitaciones varían desde sencillas y cómodas hasta anticuadas y estrechas, con problemas de mantenimiento recurrentes como aire acondicionado débil o roto, iluminación y enchufes limitados, televisores que no funcionan y ruido ocasional. La limpieza es variable, con varios reportes de estancias limpias, pero también quejas sobre alfombras o baños sucios y ropa de cama manchada. Espere una estancia sin lujos que priorice la ubicación sobre las comodidades y el servicio tradicional.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Muchas reseñas mencionan muchas escaleras y la ausencia de ascensor, con algunas escaleras oscuras o inestables. El aparcamiento está fuera de las instalaciones y puede ser difícil de encontrar o estar lleno, con indicaciones confusas y un coste adicional; algunos encontraron un garaje cercano conveniente.
Reseñas de huéspedes relacionadas
8
Wendy
27 jul 2025
·
Se alojó 1 noche
We booked this property with a filter on requiring parking. This property on Expedia said parking was available. We knew we would have to pay. Being in downtown old Quebec it is very busy with one-way streets and the address they gave for the parking garage was not easy to find. The number on the street was actually a store. After multiple trips around the block in traffic and heat and a few attempts to call them to get clarification, We were eventually told the entrance is at the next block and around the corner. This is something simple that should be told When the parking lot is recommended. The only other issue we had was that the toilet did not flush well. Sometimes it took a couple flushes to even get a small amount of toilet paper down. We did not do anything to plug the toilet. It was like that when we arrived. Otherwise, the bed was comfortable and it was spacious. The air conditioner worked well.
We booked this property with a filter on requiring parking. This property on Expedia said parking was available. We knew we would have to pay. Being in downtown old Quebec it is very busy with one-way streets and the address they gave for the parking garage was not easy to find. The number on the street was actually a store. After multiple trips around the block in traffic and heat and a few attempts to call them to get clarification, We were eventually told the entrance is at the next block and around the corner. This is something simple that should be told When the parking lot is recommended. The only other issue we had was that the toilet did not flush well. Sometimes it took a couple flushes to even get a small amount of toilet paper down. We did not do anything to plug the toilet. It was like that when we arrived. Otherwise, the bed was comfortable and it was spacious. The air conditioner worked well.
8
Dan
24 oct 2025
·
Se alojó 2 noches
We had a few issues. One was the code given to us online did not match the door code and I have to call several times to get the right code. The other thing you might want to improve on is the address to the parking garage entrance which is on a different street than the address given to us. since we don’t know the surroundings, it took a while to find the entrance to the parking lot. The room was nice and we enjoyed the convenience to be able to walk to wherever we want to go in old Quebec city.
We had a few issues. One was the code given to us online did not match the door code and I have to call several times to get the right code. The other thing you might want to improve on is the address to the parking garage entrance which is on a different street than the address given to us. since we don’t know the surroundings, it took a while to find the entrance to the parking lot. The room was nice and we enjoyed the convenience to be able to walk to wherever we want to go in old Quebec city.
4
Larry
8 jun 2025
·
Se alojó 1 noche
This is not a hotel it's a B&B. No staff,no check in counter, nowhere to even stop near a front door on a busy one way street. Nowhere do they tell you the only way in is through an App with a huge safety deposit per room. There are 3 different addresses, 3 different doors (one inside a souvenir shop!!!). No directions to find a parking garage blocks up the street.Then when you finally figure it all out you have to climb 3 flights of narrow uneven stairs with all your luggage to get to your room, where the air conditioner is broke.
This is not a hotel it's a B&B. No staff,no check in counter, nowhere to even stop near a front door on a busy one way street. Nowhere do they tell you the only way in is through an App with a huge safety deposit per room. There are 3 different addresses, 3 different doors (one inside a souvenir shop!!!). No directions to find a parking garage blocks up the street.Then when you finally figure it all out you have to climb 3 flights of narrow uneven stairs with all your luggage to get to your room, where the air conditioner is broke.
4
Tom
4 oct 2025
·
Se alojó 3 noches
The location is perfect, just a 10 minute walk to Chateau Frontenac, but having to walk up 4 floors, the last with no handrails, was a safety risk for anyone over 60 or mobility issues. The room was tiny and bed pretty hard.
The location is perfect, just a 10 minute walk to Chateau Frontenac, but having to walk up 4 floors, the last with no handrails, was a safety risk for anyone over 60 or mobility issues. The room was tiny and bed pretty hard.
4
jaazbia
2 jul 2025
·
Se alojó 2 noches
It is centrally located but inside an alley
It is centrally located but inside an alley
8
Terry
8 oct 2025
·
Se alojó 2 noches
It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
4
Diana
6 oct 2025
·
Se alojó 1 noche
El acceso al hotel está o en un callejón, o entrando a la tienda o en una puerta diminuta. Tienes que preparar el ingreso de todos los que se hospedan con tiempo para que te puedan mandar la clave de la puerta para poder entrar. No está señalado correctamente. Sin estacionamiento.
El acceso al hotel está o en un callejón, o entrando a la tienda o en una puerta diminuta. Tienes que preparar el ingreso de todos los que se hospedan con tiempo para que te puedan mandar la clave de la puerta para poder entrar. No está señalado correctamente. Sin estacionamiento.
4
John
12 oct 2025
·
Se alojó 2 noches
The window was broken and would not open, room was very stuffy. Shower was inconsistent temperature and water. It is an old property and we knew that but is was rundown and the electricity didn’t work for about a half hour during check out. The stairwell was pitch black. Would not recommend.
The window was broken and would not open, room was very stuffy. Shower was inconsistent temperature and water. It is an old property and we knew that but is was rundown and the electricity didn’t work for about a half hour during check out. The stairwell was pitch black. Would not recommend.
8
Carmen M
9 oct 2025
·
Se alojó 4 noches
Very attentive staff, room was clean, very centric. Provided late checkout at no additional cost. Just know you will have to walk through an alley where the dumpsters are. Not a pretty sight if you care about this. In the picture when booked, it showed a different apartment. So, it was a surprise.
Very attentive staff, room was clean, very centric. Provided late checkout at no additional cost. Just know you will have to walk through an alley where the dumpsters are. Not a pretty sight if you care about this. In the picture when booked, it showed a different apartment. So, it was a surprise.
4
jody-lynn
29 ago 2025
·
Se alojó 2 noches
The hotel is not maintained well. It is run down. Not overly clean. Our room was okay. Not enough towels (no one around to ask for more). Mismatched furniture that doesn’t complement the ambiance of the building. Bed was very uncomfortable. Stairs are wobbly. Carpeting really dirty. Difficult to book as well. On a plus note, it was in a great location. Lots of great restaurants, bars and coffee shops close by.
The hotel is not maintained well. It is run down. Not overly clean. Our room was okay. Not enough towels (no one around to ask for more). Mismatched furniture that doesn’t complement the ambiance of the building. Bed was very uncomfortable. Stairs are wobbly. Carpeting really dirty. Difficult to book as well. On a plus note, it was in a great location. Lots of great restaurants, bars and coffee shops close by.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La retroalimentación sobre la limpieza es variada: varios huéspedes informaron de habitaciones muy limpias, mientras que otros notaron alfombras o baños sucios, sábanas manchadas, polvo y olores desagradables.
Reseñas de huéspedes relacionadas
10
Ginette
13 oct 2025
·
Se alojó 1 noche
Love the room. Very clean
Love the room. Very clean
6
Reinaldo
5 dic 2025
·
Se alojó 3 noches
The room was in decent shape. The floor had some dirt on it, not clearly visible but i could feel it as soon as I took my shoes off. The bathroom sink also had what appeared to be blood on it. Admittedly I never called to have it cleaned, I just avoided touching it but it was not good to walk into. I never spoke to a staff member after check in as everything was keyless entry and there was not a traditional lobby to walk into.
The room was in decent shape. The floor had some dirt on it, not clearly visible but i could feel it as soon as I took my shoes off. The bathroom sink also had what appeared to be blood on it. Admittedly I never called to have it cleaned, I just avoided touching it but it was not good to walk into. I never spoke to a staff member after check in as everything was keyless entry and there was not a traditional lobby to walk into.
2
Tamyris
12 oct 2025
·
Se alojó 2 noches
Terrible experience! The room had a TV, but there was no remote. When I called customer service, they told me the TV didn’t work and were completely unwilling to help. The room smelled bad and had little flies everywhere. The bathroom was filthy, with cracked and missing tiles, peeling paint, and no hot water at night. Everything felt old and neglected. We didn’t feel comfortable at all and even preferred using public restrooms instead of our own. I know it’s a budget option, but this was beyond unacceptable. Save yourself the hassle — don’t stay here!
Terrible experience! The room had a TV, but there was no remote. When I called customer service, they told me the TV didn’t work and were completely unwilling to help. The room smelled bad and had little flies everywhere. The bathroom was filthy, with cracked and missing tiles, peeling paint, and no hot water at night. Everything felt old and neglected. We didn’t feel comfortable at all and even preferred using public restrooms instead of our own. I know it’s a budget option, but this was beyond unacceptable. Save yourself the hassle — don’t stay here!
8
Catherine
6 mar 2025
·
Se alojó 1 noche
Chambre avec salle de bain et télévision avec le câble. Suffisamment de serviettes/débarbouillettes pour chaque place à coucher (4 de chaque pour 4 places à coucher). Facile d’entrer dans l’immeuble et la chambre grâce aux codes envoyés, pas besoin de clé ni de carte. Sécuritaire. Très bien situé, près de tout dans le vieux Québec et de plusieurs restaurants. Chambre très propre.
Chambre avec salle de bain et télévision avec le câble. Suffisamment de serviettes/débarbouillettes pour chaque place à coucher (4 de chaque pour 4 places à coucher). Facile d’entrer dans l’immeuble et la chambre grâce aux codes envoyés, pas besoin de clé ni de carte. Sécuritaire. Très bien situé, près de tout dans le vieux Québec et de plusieurs restaurants. Chambre très propre.
4
Sandy
20 jul 2025
·
Se alojó 1 noche
Dirty stains on tub, tiles, etc. Old sunken mattresses, old comforters, AC blows cold air directly on your head, decrepit old building, old carpets, crooked stairs.
Dirty stains on tub, tiles, etc. Old sunken mattresses, old comforters, AC blows cold air directly on your head, decrepit old building, old carpets, crooked stairs.
10
Zoey
27 sept 2025
·
Se alojó 1 noche
Clean room, walkable location
Clean room, walkable location
4
Todd
26 jul 2025
·
Se alojó 3 noches
Our room was not what was expected. The shower itself was in the bedroom. The tv, cable box and fridge could not be plugged in at the same time as their location held only one double outlet. The baseboards were covered in old hair and dust. Three bath towels were left for our three night stay. No hand towels or face cloths were available. We were left with two coffee filters and had to ask for a third. The room was not cleaned during our stay.
Our room was not what was expected. The shower itself was in the bedroom. The tv, cable box and fridge could not be plugged in at the same time as their location held only one double outlet. The baseboards were covered in old hair and dust. Three bath towels were left for our three night stay. No hand towels or face cloths were available. We were left with two coffee filters and had to ask for a third. The room was not cleaned during our stay.
10
ERIN
28 nov 2025
·
Se alojó 2 noches
Perfect- clean, safe and quiet. The staff was very reaponsive
Perfect- clean, safe and quiet. The staff was very reaponsive
10
Nadezhda
5 abr 2025
·
Se alojó 2 noches
Great hotel within walking distance to all attractions. Comfortable bed and pillows. Clean room.
Great hotel within walking distance to all attractions. Comfortable bed and pillows. Clean room.
2
Gayoung
27 ago 2025
·
Se alojó 1 noche
I would give this place a zero-star rating if I could. I left within five minutes of my arrival after seeing how unhygienic it was. Almost every wall in my room looked like it was minutes away from falling off, the bed was unstable, and the sheets were dirty, with strands of hair found on them. It seemed like the room had never been cleaned since the last guest left. The room I stayed in (unit 7) looked nothing like the photos posted by this property. It was a horrible experience, and they only offered a refund of $125 instead of a full refund. STAY AWAY FROM THIS PLACE AT ALL COSTS.
I would give this place a zero-star rating if I could. I left within five minutes of my arrival after seeing how unhygienic it was. Almost every wall in my room looked like it was minutes away from falling off, the bed was unstable, and the sheets were dirty, with strands of hair found on them. It seemed like the room had never been cleaned since the last guest left. The room I stayed in (unit 7) looked nothing like the photos posted by this property. It was a horrible experience, and they only offered a refund of $125 instead of a full refund. STAY AWAY FROM THIS PLACE AT ALL COSTS.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son básicas y varían en tamaño; algunas son cómodas o incluyen una pequeña cocina, pero muchos señalan una decoración anticuada y problemas de mantenimiento como aire acondicionado débil o roto, enchufes o iluminación limitados, televisores que no funcionan y ruido ocasional.
Reseñas de huéspedes relacionadas
6
Kevin
3 ago 2025
·
Se alojó 2 noches
Great location, small room (with a large bathroom). Virtually everything was unplugged -- good thing we didn't want the television, because the cord was behind a large dresser and hard to get to. The tiny kitchenette was fine. But the first night the air conditioner leaked all over our clothes and the floor. We cleaned it up but, as far as we could tell, when we reported the leak, all they did was give us some clean towels; they didn't even pick up the wet ones on the floor below the air conditioner. Only one parking location was suggested and it was full. We ended up purchasing a two-night pass to the garage from a helpful shopkeeper across from the entrance. That's below-average service by the hotel. And all communications were done online; no one was onsite. It worked ok, but it wasn't our preference.
Great location, small room (with a large bathroom). Virtually everything was unplugged -- good thing we didn't want the television, because the cord was behind a large dresser and hard to get to. The tiny kitchenette was fine. But the first night the air conditioner leaked all over our clothes and the floor. We cleaned it up but, as far as we could tell, when we reported the leak, all they did was give us some clean towels; they didn't even pick up the wet ones on the floor below the air conditioner. Only one parking location was suggested and it was full. We ended up purchasing a two-night pass to the garage from a helpful shopkeeper across from the entrance. That's below-average service by the hotel. And all communications were done online; no one was onsite. It worked ok, but it wasn't our preference.
4
Tom
4 oct 2025
·
Se alojó 3 noches
The location is perfect, just a 10 minute walk to Chateau Frontenac, but having to walk up 4 floors, the last with no handrails, was a safety risk for anyone over 60 or mobility issues. The room was tiny and bed pretty hard.
The location is perfect, just a 10 minute walk to Chateau Frontenac, but having to walk up 4 floors, the last with no handrails, was a safety risk for anyone over 60 or mobility issues. The room was tiny and bed pretty hard.
8
Terry
8 oct 2025
·
Se alojó 2 noches
It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
4
John
12 oct 2025
·
Se alojó 2 noches
The window was broken and would not open, room was very stuffy. Shower was inconsistent temperature and water. It is an old property and we knew that but is was rundown and the electricity didn’t work for about a half hour during check out. The stairwell was pitch black. Would not recommend.
The window was broken and would not open, room was very stuffy. Shower was inconsistent temperature and water. It is an old property and we knew that but is was rundown and the electricity didn’t work for about a half hour during check out. The stairwell was pitch black. Would not recommend.
4
Carlo
10 oct 2025
·
Se alojó 1 noche
Television not working, noisy place to stay cant take a good rest.
Television not working, noisy place to stay cant take a good rest.
6
Flávio Sóssio Dias
18 mar 2025
·
Se alojó 2 noches
A foto do quanto quando aluguei e o quarto em si não eram os mesmos. O melhor do hotel sem dúvida é a localização. Das 2 camas de casal, uma era excelente e a outra muito mole. Meus filhos não gostaram. Então é um hotel prático mas razoável.
A foto do quanto quando aluguei e o quarto em si não eram os mesmos. O melhor do hotel sem dúvida é a localização. Das 2 camas de casal, uma era excelente e a outra muito mole. Meus filhos não gostaram. Então é um hotel prático mas razoável.
4
Claudia
16 mar 2025
·
Se alojó 2 noches
My family and I spent two nights at this hotel on a March break getaway. We did not had light in the bedroom, altough I called the recommended number both days to mention that we need a light in the room and nothing happened. Forgot to day, there is virtual reception so nobody to ask for anything really. The windows were broken (bedroom and bathroom) so we were not allowed to open the window for fresh air. There was no ventilation at the bathroom and the window broken.. I would not chose again this hotel also I won't recommend to anyone.
My family and I spent two nights at this hotel on a March break getaway. We did not had light in the bedroom, altough I called the recommended number both days to mention that we need a light in the room and nothing happened. Forgot to day, there is virtual reception so nobody to ask for anything really. The windows were broken (bedroom and bathroom) so we were not allowed to open the window for fresh air. There was no ventilation at the bathroom and the window broken.. I would not chose again this hotel also I won't recommend to anyone.
4
Chantelle
17 mar 2025
·
Se alojó 3 noches
One lamp in the whole place, overhead light and fan didn’t work. Only one plug in for charging stuff in living area but the one lamp needed to be plugged in. And it was loose.
One lamp in the whole place, overhead light and fan didn’t work. Only one plug in for charging stuff in living area but the one lamp needed to be plugged in. And it was loose.
2
Peter
26 sept 2025
·
Se alojó 4 noches
The bed in this hotel sagged in the middle when 2 people are in it and very hard in the middle. We kept running into each other. Our medical records show we had no back pain issues until this hotel stay. Significant back pain resulted in the first night stay where we did not sleep. This Hotel refused to fix the mattress issue after the first nignt and said they had no other room for us to use. The second night, the back pain increased and we gave up trying to sleep at 5:30 am and advised the hotel we could no longer stay in a room causing us distress and the use of medication for pain. We have traveled the world, been to Quebec City 4 times and never had a bed this bad ever. There was some settlement offered that does not cover the damages or the last minute new hotel we had to book for 2 nights close by at the lowest rate we could find with only one room left.This intial hotel asked us to give them until 9:00 am to solve the problem but they did not. We have never made a complaint against a hotel but did so with Expedia who made the booking for us. We are considering legal action to recover our damages this hotel is liable for. They also ruined a major trip to Quebec City.
The bed in this hotel sagged in the middle when 2 people are in it and very hard in the middle. We kept running into each other. Our medical records show we had no back pain issues until this hotel stay. Significant back pain resulted in the first night stay where we did not sleep. This Hotel refused to fix the mattress issue after the first nignt and said they had no other room for us to use. The second night, the back pain increased and we gave up trying to sleep at 5:30 am and advised the hotel we could no longer stay in a room causing us distress and the use of medication for pain. We have traveled the world, been to Quebec City 4 times and never had a bed this bad ever. There was some settlement offered that does not cover the damages or the last minute new hotel we had to book for 2 nights close by at the lowest rate we could find with only one room left.This intial hotel asked us to give them until 9:00 am to solve the problem but they did not. We have never made a complaint against a hotel but did so with Expedia who made the booking for us. We are considering legal action to recover our damages this hotel is liable for. They also ruined a major trip to Quebec City.
10
Katherine
17 sept 2025
·
Se alojó 1 noche
Excellent location. Very nice unit with well equipped kitchen.
Excellent location. Very nice unit with well equipped kitchen.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es inconsistente con el registro de entrada virtual basado en códigos: algunos huéspedes recibieron respuestas rápidas y útiles, mientras que otros se enfrentaron a códigos incorrectos o tardíos, dificultad para contactar con el personal, falta de asistencia en el lugar y apoyo limitado en francés.
Reseñas de huéspedes relacionadas
8
Dan
24 oct 2025
·
Se alojó 2 noches
We had a few issues. One was the code given to us online did not match the door code and I have to call several times to get the right code. The other thing you might want to improve on is the address to the parking garage entrance which is on a different street than the address given to us. since we don’t know the surroundings, it took a while to find the entrance to the parking lot. The room was nice and we enjoyed the convenience to be able to walk to wherever we want to go in old Quebec city.
We had a few issues. One was the code given to us online did not match the door code and I have to call several times to get the right code. The other thing you might want to improve on is the address to the parking garage entrance which is on a different street than the address given to us. since we don’t know the surroundings, it took a while to find the entrance to the parking lot. The room was nice and we enjoyed the convenience to be able to walk to wherever we want to go in old Quebec city.
4
Judy
10 sept 2025
·
Se alojó 1 noche
The location is good, which is why I booked this hotel. There was no indication when I booked the hotel that it would require a nightmarish process to check in. I called for assistance 3 times and twice received help; the other time, no answer, I left a message but there was no callback.One of the two lamps in the room doesn’t work.Except for that, the room was fine.
The location is good, which is why I booked this hotel. There was no indication when I booked the hotel that it would require a nightmarish process to check in. I called for assistance 3 times and twice received help; the other time, no answer, I left a message but there was no callback.One of the two lamps in the room doesn’t work.Except for that, the room was fine.
6
Joan
22 feb 2026
·
Se alojó 4 noches
Room window leaked cold air. No service each day. Directions on how to enter building and rooms confusing.
Room window leaked cold air. No service each day. Directions on how to enter building and rooms confusing.
10
Prince
25 jun 2025
·
Se alojó 1 noche
While there is no front desk, the support staff is super responsive. I saw some comments relating to that but I didn't have such an experience. Got my instructions by messaging, with an easy-to-use link. Was pretty convenient actually.
While there is no front desk, the support staff is super responsive. I saw some comments relating to that but I didn't have such an experience. Got my instructions by messaging, with an easy-to-use link. Was pretty convenient actually.
4
Stephen
21 oct 2025
·
Se alojó 3 noches
This property is definitley not suited for senior citizens or anyone with any type of mobility issues, or who is not tech-savvy, with it's virtual front desk. The communication was poor, as we requested a lower level room, and were placed as far away from the ground floor as possible. If it was about room selection, we should have been told that the room we selected conflicted withour request to be on a lower floor. I had to lift our suitcases up 52 steps, one step at a time. We dreaded each time we came back to the hotel because of the three flights of stairs we had to climb. The " virtual check-in" was chaotic and very unclear. We never dealth face-to-face, or even by voice, with a human. This place may be ok as a youth hostel, but other than that, I'd stay away from it.
This property is definitley not suited for senior citizens or anyone with any type of mobility issues, or who is not tech-savvy, with it's virtual front desk. The communication was poor, as we requested a lower level room, and were placed as far away from the ground floor as possible. If it was about room selection, we should have been told that the room we selected conflicted withour request to be on a lower floor. I had to lift our suitcases up 52 steps, one step at a time. We dreaded each time we came back to the hotel because of the three flights of stairs we had to climb. The " virtual check-in" was chaotic and very unclear. We never dealth face-to-face, or even by voice, with a human. This place may be ok as a youth hostel, but other than that, I'd stay away from it.
10
Nathan
24 jul 2025
·
Se alojó 4 noches
Great location at a great price. The property is older with no elevators, but this was all part of the charm of staying in Vieux Quebec. Staff was very responsive with any questions. There is no reception desk. Check-in information was provided the day of our arrival and for check-out we just notified them via their online portal. There were minimal outlets so I would recommend bringing your own multi-device chargers if that will be a problem for you. Nothing beats walking out the front door right into Vieux Quebec! We would definitely book here again.
Great location at a great price. The property is older with no elevators, but this was all part of the charm of staying in Vieux Quebec. Staff was very responsive with any questions. There is no reception desk. Check-in information was provided the day of our arrival and for check-out we just notified them via their online portal. There were minimal outlets so I would recommend bringing your own multi-device chargers if that will be a problem for you. Nothing beats walking out the front door right into Vieux Quebec! We would definitely book here again.
10
ERIN
28 nov 2025
·
Se alojó 2 noches
Perfect- clean, safe and quiet. The staff was very reaponsive
Perfect- clean, safe and quiet. The staff was very reaponsive
10
Shaza
14 oct 2025
·
Se alojó 4 noches
Lovely place to stay for our long weekend. Welcoming host who was always available whenever we had a question. Excellent location. Highly recommend!
Lovely place to stay for our long weekend. Welcoming host who was always available whenever we had a question. Excellent location. Highly recommend!
8
Jeffrey
5 jun 2025
·
Se alojó 2 noches
Make sure your phone plan works in Canada, or you will not have access to the check in code for your room. Also, do NOT arrive early since the room code isn't sent to you until just before check-in time. I arrived 45 minutes early and chose to spend an extra $15 for early check in so I wouldn't have to wait around (with my special needs son), but the approval for early check in didn't arrive until check in time anyway. I am hoping the $15 charge will be cancelled. If it is, I'd like to give more stars for the overall experience. Part of the confusion was my fault.
Make sure your phone plan works in Canada, or you will not have access to the check in code for your room. Also, do NOT arrive early since the room code isn't sent to you until just before check-in time. I arrived 45 minutes early and chose to spend an extra $15 for early check in so I wouldn't have to wait around (with my special needs son), but the approval for early check in didn't arrive until check in time anyway. I am hoping the $15 charge will be cancelled. If it is, I'd like to give more stars for the overall experience. Part of the confusion was my fault.
6
Valérie
13 ago 2025
·
Se alojó 1 noche
Personne ne pouvait me parler en français, j’ai essayé de téléphoner à plusieurs reprises pour des informations et je n’ai eu aucun retour d’appel. Lorsque j’ai eu un problème de clé c’était une anglophone qui m’a répondu. Aussi, le stationnement suggéré ne prenait aucun visiteur, j’étais prise à l’entrée. Il faudrait aviser que le stationnement à cet endroit n’est pas garantie. Par contre, la chambre était propre, bien équipée et très bien située.
Personne ne pouvait me parler en français, j’ai essayé de téléphoner à plusieurs reprises pour des informations et je n’ai eu aucun retour d’appel. Lorsque j’ai eu un problème de clé c’était une anglophone qui m’a répondu. Aussi, le stationnement suggéré ne prenait aucun visiteur, j’étais prise à l’entrée. Il faudrait aviser que le stationnement à cet endroit n’est pas garantie. Par contre, la chambre était propre, bien équipée et très bien située.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación es constantemente elogiada como céntrica y muy accesible a pie en el Viejo Quebec, cerca de los principales lugares de interés, restaurantes y tiendas. Algunos mencionan que la entrada puede ser a través de un callejón o difícil de encontrar, y el aparcamiento cercano es limitado.
Reseñas de huéspedes relacionadas
10
Le
17 jul 2025
·
Se alojó 2 noches
It is quite near the center of Quebec City.
It is quite near the center of Quebec City.
8
Olivia Kaitlyn
17 feb 2025
·
Se alojó 1 noche
My partner and I stayed here for a quick overnight trip to celebrate the holiday. The location of this hotel was fantastic as you are right smack dab in the middle of Old Quebec. It had prime restaurants and shops and was a walkable distance from pretty much any attraction. Despite being a hotel, there is not a front reception desk and you check in on your own which my partner and I loved as it allowed us to just check right in and start exploring right away. The only thing I will say is that the amenities/ building itself is quite old which is expected for staying in the old part of the city. Specifically the room we stayed in did not have an attached bathroom, but for a 48 hour trip it didn't bother us too much! Would highly recommend for a quick budget friendly trip and will def being staying here again!
My partner and I stayed here for a quick overnight trip to celebrate the holiday. The location of this hotel was fantastic as you are right smack dab in the middle of Old Quebec. It had prime restaurants and shops and was a walkable distance from pretty much any attraction. Despite being a hotel, there is not a front reception desk and you check in on your own which my partner and I loved as it allowed us to just check right in and start exploring right away. The only thing I will say is that the amenities/ building itself is quite old which is expected for staying in the old part of the city. Specifically the room we stayed in did not have an attached bathroom, but for a 48 hour trip it didn't bother us too much! Would highly recommend for a quick budget friendly trip and will def being staying here again!
4
jaazbia
2 jul 2025
·
Se alojó 2 noches
It is centrally located but inside an alley
It is centrally located but inside an alley
8
Terry
8 oct 2025
·
Se alojó 2 noches
It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.
10
Rhys
1 jul 2025
·
Se alojó 3 noches
Location is on the oldest street in Quebec City, a few doors up from the oldest house in Quebec City. A 2 minute walk from Chateau Frontenac and its amazing buskers, around the corner from off the charts 'Le Clan' restaurant, across the street from 'Le Buche' local cuisine restaurant. Truly ideal location. We stayed in 2 converted loft rooms on the top floor - dripping with character - albeit - some came from the 1700s (slanty stairs and original block and mortar construction) and some from the 1970s (you know it when you see it!) but it all just added to our experience. If you are looking for ultra-modern refined Hilton-esque experience then the loft space might not be your gig BUT -if you are looking for awesome location and ambiance that won't break the bank, highly recommend you give it a go.
Location is on the oldest street in Quebec City, a few doors up from the oldest house in Quebec City. A 2 minute walk from Chateau Frontenac and its amazing buskers, around the corner from off the charts 'Le Clan' restaurant, across the street from 'Le Buche' local cuisine restaurant. Truly ideal location. We stayed in 2 converted loft rooms on the top floor - dripping with character - albeit - some came from the 1700s (slanty stairs and original block and mortar construction) and some from the 1970s (you know it when you see it!) but it all just added to our experience. If you are looking for ultra-modern refined Hilton-esque experience then the loft space might not be your gig BUT -if you are looking for awesome location and ambiance that won't break the bank, highly recommend you give it a go.
8
Elisabeth
18 oct 2025
·
Se alojó 5 noches
Excellent location in old town. Reasonable price
Excellent location in old town. Reasonable price
10
Yayah
30 jun 2025
·
Se alojó 1 noche
Super cute Self check in hotel. I got in really late, so that was easy. SUPER close to the chateau frontenac
Super cute Self check in hotel. I got in really late, so that was easy. SUPER close to the chateau frontenac
8
Donal
18 feb 2026
·
Se alojó 2 noches
Great location
Great location
8
David
8 oct 2025
·
Se alojó 2 noches
Very convenient to everything old Quebec has to offer
Very convenient to everything old Quebec has to offer
8
Geoff
23 oct 2025
·
Se alojó 2 noches
Fantastic location and good value for money. You get what you pay for and although this wasn't the Ritz, it was absolutely fine.
Fantastic location and good value for money. You get what you pay for and although this wasn't the Ritz, it was absolutely fine.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay suficiente información en las reseñas.
Reseñas de huéspedes relacionadas
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Karen
10 jul 2026
·
Se alojó 1 noche
el bano necesita limpieza profunda en la ducha y en las paredes de la ducha
el bano necesita limpieza profunda en la ducha y en las paredes de la ducha
4
Diana
6 oct 2025
·
Se alojó 1 noche
El acceso al hotel está o en un callejón, o entrando a la tienda o en una puerta diminuta. Tienes que preparar el ingreso de todos los que se hospedan con tiempo para que te puedan mandar la clave de la puerta para poder entrar. No está señalado correctamente. Sin estacionamiento.
El acceso al hotel está o en un callejón, o entrando a la tienda o en una puerta diminuta. Tienes que preparar el ingreso de todos los que se hospedan con tiempo para que te puedan mandar la clave de la puerta para poder entrar. No está señalado correctamente. Sin estacionamiento.
8
Mariana
29 sept 2025
·
Se alojó 1 noche
exelente ubicación a uno pasos de todo (literal), ubicada en el viejo quebec, dentro de la ciudadela.-
exelente ubicación a uno pasos de todo (literal), ubicada en el viejo quebec, dentro de la ciudadela.-
2
Mavye
10 jul 2025
·
Se alojó 2 noches
Muy bien ubicado ,muy céntrico, zona tranquila, no me gusto el estado general de la propiedad ,esta para demolición, desde el piso 1 hasta el 3 ,pienso que deben inspeccionar la propiedad antes de lamentar ,la escalera al 3r piso terrorifica los primeros escalones desprendiendose de la pared , ni regalandome dias vuelvo alli ,no recomendado ,no tuvimos opcion para cambiarnos a otro hotel ,todo lleno por el festival de la musica,mala experiencia e inolvidable. ,fatal experiencia y sabiendo en las condiciones que esta todavia te exigen deposito ,cuando ellos te deben de pagar por dormir bajo techos agrietados y escaleras cayendose y para que hablar de las manchas de las alfombras y el mal olor desde la puerta que da a la calle
Muy bien ubicado ,muy céntrico, zona tranquila, no me gusto el estado general de la propiedad ,esta para demolición, desde el piso 1 hasta el 3 ,pienso que deben inspeccionar la propiedad antes de lamentar ,la escalera al 3r piso terrorifica los primeros escalones desprendiendose de la pared , ni regalandome dias vuelvo alli ,no recomendado ,no tuvimos opcion para cambiarnos a otro hotel ,todo lleno por el festival de la musica,mala experiencia e inolvidable. ,fatal experiencia y sabiendo en las condiciones que esta todavia te exigen deposito ,cuando ellos te deben de pagar por dormir bajo techos agrietados y escaleras cayendose y para que hablar de las manchas de las alfombras y el mal olor desde la puerta que da a la calle
8
Christian
hace 6 días
·
Se alojó 2 noches
Lit très confortable Indication pour le Check in pas clair sur place
Lit très confortable Indication pour le Check in pas clair sur place
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 23:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-19: NO DATA
- 2026-09-20: 163.586206791687USD
- 2026-09-21: 179.327987109375USD
- 2026-09-22: 147.7344287322998USD
- 2026-09-23: 195.71274626464842USD
- 2026-09-24: NO DATA
- 2026-09-25: 233.66011050109861USD
- 2026-09-26: 224.04998614501952USD
- 2026-09-27: 167.3523508087158USD
- 2026-09-28: 302.7549817626953USD
- 2026-09-29: 140.30788215789795USD
- 2026-09-30: 242.7259912536621USD
- 2026-10-01: 246.7907230895996USD
- 2026-10-02: 293.10246974182127USD
- 2026-10-03: NO DATA
- 2026-10-04: 316.79822529602046USD
- 2026-10-05: NO DATA
- 2026-10-06: 246.50049019470214USD
- 2026-10-07: 188.43446893920898USD
- 2026-10-08: 248.94998926849362USD
- 2026-10-09: 212.7500652709961USD
- 2026-10-10: NO DATA
- 2026-10-11: 186.46282948150633USD
- 2026-10-12: 210.5296872894287USD
- 2026-10-13: 277.2868438064575USD
- 2026-10-14: 179.38349393157958USD
- 2026-10-15: 201.35727687683104USD
- 2026-10-16: 177.39757928924558USD
- 2026-10-17: 309.9999795166015USD
- 2026-10-18: 128.01371656875608USD
- 2026-10-19: 162.83172387390135USD
- 2026-10-20: 127.99942386856078USD
- 2026-10-21: 131.04260422515867USD
- 2026-10-22: 128.6137735168457USD
- 2026-10-23: 174.30438323974607USD
- 2026-10-24: 171.65410325622557USD
- 2026-10-25: 122.37025440597533USD
- 2026-10-26: 128.04943080368042USD
- 2026-10-27: 120.82008320617675USD
- 2026-10-28: 129.83533522109985USD
- 2026-10-29: 125.26341395721434USD
- 2026-10-30: 165.76775276794433USD
- 2026-10-31: 165.44628962249755USD
- 2026-11-01: 121.63446059494018USD
- 2026-11-02: 127.96370963363647USD
- 2026-11-03: 125.0848252670288USD
- 2026-11-04: 124.67764095153808USD
- 2026-11-05: 126.77072457199095USD
- 2026-11-06: 169.14669772796628USD
- 2026-11-07: 164.94623778686523USD
- 2026-11-08: 123.12747850952148USD
- 2026-11-09: 119.41279521942138USD
- 2026-11-10: 127.5279486755371USD
- 2026-11-11: 126.77072457199095USD
- 2026-11-12: 126.55641288909911USD
- 2026-11-13: 170.4325503097534USD
- 2026-11-14: 170.18251563415527USD
- 2026-11-15: 124.82765299911499USD
- 2026-11-16: 123.0488949317932USD
- 2026-11-17: 126.77072457199095USD
- 2026-11-18: 127.99942386856078USD
- 2026-11-19: 127.699391015625USD
El check in debe realizarlo alguien que tenga al menos 19 años.