Cley Hall

We stayed in 2 different rooms , we had to suddenly extend our stay . The staff were lovely , helpful and accommodating . There was a good selection for breakfast and a lovely back garden . We had a drink in their bar one evening and it has a warm and welcoming feel.

A superb hotel, beautiful decor, lovely garden and a raised outside seating area. Excellent staff, friendly, helpful and very efficient. The rooms are of a high standard with tv and tea and coffee making facilities. Lovely comfortable bed and super comfortable pillows. We enjoyed a scenic five minute walk along the riverside, to get to the town centre. Ample parking spaces too. The lounge area is also, very inviting and beautifully decorated and our stay was topped off with a delicious breakfast in the morning, a great selection of fruits, cereals, croissants etcetera followed by a cooked full English breakfast. We will definitely stay at Cley Hall Hotel again and highly recommend it.

Excellent character hotel in a quiet but convenient location for the town. Friendly service, large well equipped room and great breakfast. Easy parking.

Odd hotel, parking is minimal and a bit of a free for all, though thankfully there is a spacious, paid for car park around the corner. The room on the ground floor smelt like the kitchen (bacon/fat) and there was only one large towel in said room. No ability to open the windows to let any fresh air in, or to tun the radiators off. Staff on arrival were fantastic, the room was semk-clean and in reasonable condition. For the price i would say it was fair value.

Comfortable hotel, nice with a 'homely' feeling rathan than some clinical hotel chain. Reception helpful but be aware there are no evening meals at weekends, although nearby is The Moorings pub, good food and excellent staff service

A beautiful older property with style. The parking was easy, right outside the door, although it was during a quiet time for the hotel. A good choice for breakfast which was very tasty

There is no restaurant for evening meal and no facility to buy a drink after 6pm as the bar shuts and front door is locked

Excellent staff,tasty breakfast,central location with free parking.

We had an excellent 3 night stay. The building is old, quaint, and full of history. The staff were so helpful. Hanna, a staff member was particularly so. But all the staff were delightful, and attentive. The breakfast was generous and excellent quality. There is no food severed at weekends. But we were given a list of places to eat out and local takeaways. The Hotel provided plates and cutlery and napkins, and could drink our own alcohol in the lounge after the bar had shut. So we received lots of support from the staff to make sure we were still taken care of. We will definitely return, as we have friends in that area.

Decent room, friendly staff, easy parking. Very good breakfast

One room smelt of damp and it could be seen around the window, toilet seat was loose, in the other room no handbasin plug and the pull cord to the bathroom was broken and not easy to reach. In both rooms the carpet was stained. On a positive noth the breakfast had lots of choice and the staff were helpful

Was there for one evening, Was a lovely stay. I was in room 1, lovely room, bathroom and toilet area. Clean, very comfy and everything was great, staff and breakfast. What I would say is if your hands are full you need two to open ya room door, one to put the key in and turn and the other on the door handle. Pain in the arse with bags and pain in the arse when carrying a couple of drinks. Pre book an iron as well. They may 24 rooms and only 10 booked out and still not enough irons. (Not an issue just an observation)

Room small but very clean. Bed and pillows amazing. Breakfast incredible. Lights behind bed not working. Plug in sink in ensuite quite rusty and no chain on plug so once plug in very difficult to get out. Shower and toiletries lovely. Parking right outside front. Quite a few marks on wall next to bed a bit of paint would cover.

On check in the man was very friendly and helpful advising on local places to eat etc. Housekeeping done a great job very clean. Amazing breakfast a really good selection hot and cold. Again the breakfast staff were lovely a credit to the hotel.

Clean throughout

We arrived at 6:15pm. On entering the junior suite we are met by people enjoying a drink immediately outside the bedroom window, ourselves and the bed on full view. The only privacy solution to close the curtains on the only window. Having explained our concerns we were advised this was how it was. We were offered a lesser room, given a partial refund for only one of the nights booked and advised the staff were leaving in 7 minutes! (6:30). We're now left in a 'hotel' with no staff, no food, no provision for eating takeout. The garden door is locked. The front door is locked ( access via a side door is possibly but the route is now dark as the shutters to the lounge are shut). We had asked for management to speak about refund and cancellation but 36hours on there has been no contact. Checked out early. Not impressed. Below is a list of room faults identified: sash window held open by a firewood log, other window inoperative. Side table very wobbly, it's unusable. Light switch knob missing. Light fitting loose. Kettle comes full of water of unknown vintage. Bathroom door handle loose and lock mech is loose. Sharp protruding screw at base of shower. Shower drips (annoying!!) shower head dirty. Shower handle loose and broken. Bath tap control loose (retainer for porcelain missing) . Sink plug chain broken. Over sink light faulty. Bathroom window rattles and seems inoperative. The bed was comfortable but shook with some undermined activity. Consider this a basic B&B only.

Faultless. Easy check in. The room was spacious and clean. The bed was comfortable and room dark. Breakfast was good and nice to have butchers week. Highly recommend

It was a good value B&B. Stayed in coach inn which is old property and smelt damp on entering. Room was basic but nice. Toilet system faulty but managed. Found someone’s old receipt with name and address amount card details from April in welcome pack.. The staff were ok but didn’t feel they were approachable. Only one person serving on at breakfast think could do with more staff to replenish and clear table instead of only one who was also responsible for answering the phone. I would have mentioned the toilet on checking out but there wasn’t any one there. But it is what it is and will use again. Thank you

This was our third trip to Cley Hall. We cannot fault it at all.The staff are all very friendly and helpful .Rooms are spotless ,warm ,lovely bedlinen ,towels etc .The breakfasts are brilliant .Plenty of fresh coffee/tea ,fresh fruit,yogurt with assortment of toppings ,croissants ,toast ,cereals and choice of cooked food etc

We spent 2 nights in Spalding for the flower parade. The Cley Hall hotel is an old building, centrally located next to the river but with a busy road between the hotel and the river. We had been allocated a front room, facing the road and afternoon sun. This would have been very hot and noisy. Helpful staff changed us to a second floor garden view room at check in, which was much better. I think this room had not been used for a while so there were a few issues. The drains in the bathroom were very smelly; bedside lights and towels were not there. No phone so an expedition to reception needed. Staff very helpful once problems reported. Breakfast was ok, though not really 4 star... The hotel was pleasant but expensive for what it was.

Cold room

Lovely welcome even though we checked in later than usual Room was large with a sofa and desk area( room2) . Overlooking the main road, but traffic noise wasnt bad. Nice brekki.. continental and cooked with fresh coffee , self service apart from your cooked order. Would return. Thanks.

It is a lovely old building and the staff are genuinely interested in why you are there, where have you travelled from and anything they can help you with, we felt very relaxed speaking to them. Our room overlooked the beautiful gardens. Room overall catered to our needs, bed was excellent, super nights sleep! Shower area looking tired but adequate.

Lovely hotel , stayed in executive room overlooking river was lovely , Breakfast great , had salmon on bagel , staff very friendly

Cold room

Large and beautiful room with a fantastic bathroom, breakfast was well cooked, presented and was delicious

Faultless. Easy check in. The room was spacious and clean. The bed was comfortable and room dark. Breakfast was good and nice to have butchers week. Highly recommend

The city centre is within walking distance. Friendly and helpful staff. The breakfast is marvellous, choose between continental, cooked or both. The hotel is on the main road, so during school and home time it is very busy and you can hear the cars, but at night it is very quiet. My room is number 22, on the front door, also on the road, and I could hear all the noises, from the very early baggage landings and cars. The executive room is very spacious, has a walk-in shower and 2 armchairs and a coffee table. The toilet system is old so you hear and wake up when someone flushes the toilet. The location to the city is good, but next time we will choose a quieter place.

We had the junior suite and it was so cold, its a big room n bigger bathroom and the temperature had really dropped for the first time this year, but it was freezing cold. The room was lovely and the bath was gorgeous, no bubbles provided through Really enjoyed the breakfast, great location really comfy bed but no wardrobe or anywhere to put anything which was weird in such a big room. We had a coffee machine in the room, but no pods to put in it. The staff were lovely parking was easy and fine so i would recommend.

This place was ok, but our Junior suit had to have the curtains closed at all times, as the room is ground level and the bar has tables for guests outside the very large windows!! Reception were quite unhelpful, stating we should have known about this from the hotel room description, which wasn't on Hotels details! Also the area of Spalding is run down and not very aspirational to visit.

The welcome receptionist was lovely. The room was lovely though cheap uncomfortable pillows. There was no food available that night. This stay was for my mother’s funeral. The staff on duty on 27th were appalling. Utterly lacking in any kind of sympathy the bar staff were disinterested, terse and rude. I’ve always stayed there. We held my father’s wake there. Yet it is clearly in decline. A once elegant hotel staffed by lovely folk has now declined to the degree where I will never stay there again. To the staff on duty on 27th, shame on you. Truly.

On check in the man was very friendly and helpful advising on local places to eat etc. Housekeeping done a great job very clean. Amazing breakfast a really good selection hot and cold. Again the breakfast staff were lovely a credit to the hotel.

Room had all we needed , excellent facilities, staff were amazing

Had a wonderful time being looked after by Dawson and all of the friendly staff. They couldn’t have done more for us!

A top quality town centre hotel with a host of original Georgian features, superbly managed by Gemma and her team who provide an excellent level of customer service.

It was a good value B&B. Stayed in coach inn which is old property and smelt damp on entering. Room was basic but nice. Toilet system faulty but managed. Found someone’s old receipt with name and address amount card details from April in welcome pack.. The staff were ok but didn’t feel they were approachable. Only one person serving on at breakfast think could do with more staff to replenish and clear table instead of only one who was also responsible for answering the phone. I would have mentioned the toilet on checking out but there wasn’t any one there. But it is what it is and will use again. Thank you

Excellent staff,tasty breakfast,central location with free parking.

We spent 2 nights in Spalding for the flower parade. The Cley Hall hotel is an old building, centrally located next to the river but with a busy road between the hotel and the river. We had been allocated a front room, facing the road and afternoon sun. This would have been very hot and noisy. Helpful staff changed us to a second floor garden view room at check in, which was much better. I think this room had not been used for a while so there were a few issues. The drains in the bathroom were very smelly; bedside lights and towels were not there. No phone so an expedition to reception needed. Staff very helpful once problems reported. Breakfast was ok, though not really 4 star... The hotel was pleasant but expensive for what it was.

Decent room, friendly staff, easy parking. Very good breakfast

Charming hotel with welcoming and friendly team. Our welcome was first class despite the team prepping for a 79th birthday party abd the room for 50 people looked lovely. We were upgraded to an executive room. The hotel is a 5 minute walk to the Spaulding tiwn centre

A superb hotel, beautiful decor, lovely garden and a raised outside seating area. Excellent staff, friendly, helpful and very efficient. The rooms are of a high standard with tv and tea and coffee making facilities. Lovely comfortable bed and super comfortable pillows. We enjoyed a scenic five minute walk along the riverside, to get to the town centre. Ample parking spaces too. The lounge area is also, very inviting and beautifully decorated and our stay was topped off with a delicious breakfast in the morning, a great selection of fruits, cereals, croissants etcetera followed by a cooked full English breakfast. We will definitely stay at Cley Hall Hotel again and highly recommend it.

I booked a classic double for one person. On arrival the room faced the main road, the supplementary double glazing was missing on one window which i was later told should not be taken out as that window opened to wide fir safety. Another panel was not in the grooves so ineffective allowing noise in. The nightporter/handiman tried to rectify but couldnt, therefore this room had obviously not been checked and was not fit for purpose, in that traffic noise would not allow a good nights sleep. The only other room available was an executive double for which i had to pay a further £57.45 for the night, this room was quiet at the back but still had minor issues. On the whole the front of the hotel and rear garden are shabby, could do with a good tidy up, the area itself is not appealing. I had read the reviews before booking but im afraid i did not share the same experience.

Excellent character hotel in a quiet but convenient location for the town. Friendly service, large well equipped room and great breakfast. Easy parking.

Stayed here before would Stay again walkable into town

Comfortable and clean room with a good breakfast and an easy stroll into Spalding . The only issue we found was it is on a busy road and you can hear the constant traffic.

Close to town centre

The city centre is within walking distance. Friendly and helpful staff. The breakfast is marvellous, choose between continental, cooked or both. The hotel is on the main road, so during school and home time it is very busy and you can hear the cars, but at night it is very quiet. My room is number 22, on the front door, also on the road, and I could hear all the noises, from the very early baggage landings and cars. The executive room is very spacious, has a walk-in shower and 2 armchairs and a coffee table. The toilet system is old so you hear and wake up when someone flushes the toilet. The location to the city is good, but next time we will choose a quieter place.

Excellent staff,tasty breakfast,central location with free parking.

This place was ok, but our Junior suit had to have the curtains closed at all times, as the room is ground level and the bar has tables for guests outside the very large windows!! Reception were quite unhelpful, stating we should have known about this from the hotel room description, which wasn't on Hotels details! Also the area of Spalding is run down and not very aspirational to visit.

Near to the town breakfast included

Best Veggie Breakfast

On check in the man was very friendly and helpful advising on local places to eat etc. Housekeeping done a great job very clean. Amazing breakfast a really good selection hot and cold. Again the breakfast staff were lovely a credit to the hotel.

Very very noisy smelly rooms, dated single glazed windows, you hear every thing, outdated and smells, bins flip didn’t work, no cold water in bedroom. Shower to hot as no cold. Breakfast you pay for is a joke !! 1 bacon, 1 sausage and 1 egg and a mushroom cooked in water. You have to make your own toast from cheap bread

Comfortable hotel, nice with a 'homely' feeling rathan than some clinical hotel chain. Reception helpful but be aware there are no evening meals at weekends, although nearby is The Moorings pub, good food and excellent staff service

Faultless. Easy check in. The room was spacious and clean. The bed was comfortable and room dark. Breakfast was good and nice to have butchers week. Highly recommend

Lovely Victorian/Edwardian hotel. We had a very spacious sunlight filled room on the third floor (no lift). Shower open ended without door or curtain 😕 and water ended up all over the bathroom… Breakfast was full English cooked to order with array of fruits and cold options. Would stay again.

The city centre is within walking distance. Friendly and helpful staff. The breakfast is marvellous, choose between continental, cooked or both. The hotel is on the main road, so during school and home time it is very busy and you can hear the cars, but at night it is very quiet. My room is number 22, on the front door, also on the road, and I could hear all the noises, from the very early baggage landings and cars. The executive room is very spacious, has a walk-in shower and 2 armchairs and a coffee table. The toilet system is old so you hear and wake up when someone flushes the toilet. The location to the city is good, but next time we will choose a quieter place.

Comfortable bed in a spacious room. Lovely bathroom Could do with black out curtains. Breakfast was unfortunately shocking. I tried the full English, possibly the worst ive had and the pancakes were like runner with watered down syrup. The guy on check in was great.

There is no restaurant for evening meal and no facility to buy a drink after 6pm as the bar shuts and front door is locked

This was our third trip to Cley Hall. We cannot fault it at all.The staff are all very friendly and helpful .Rooms are spotless ,warm ,lovely bedlinen ,towels etc .The breakfasts are brilliant .Plenty of fresh coffee/tea ,fresh fruit,yogurt with assortment of toppings ,croissants ,toast ,cereals and choice of cooked food etc