Hideaway of Rotorua
From
99 US$
/nat
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From
99 US$
/nat
Om dette overnatningssted
Overnatningsstedet er røgfrit og har vaskeservice, vaskeri på stedet og et bibliotek. Foruden gratis Wi-Fi på fællesarealer tilbydes gæster gratis selvstændig parkering. Andre faciliteter inkluderer hurtig indtjekning, hurtig udtjekning og ...
Lokation
Hideaway of Rotorua befinder sig i centrum i Rotorua. Skyline Rotorua og Volcanic Hills Winery er begge værd at udforske, hvis oplevelser er på agendaen, mens dem der trænger til at shoppe, kan besøge Eat Street og Rotorua Night Market. Ser du frem til et event eller en sportbegivenhed under din rejse? Se, hvad Racing Rotorua eller Rotorua International Stadium har på programmet. Oplevelser som kajakroning og parasailing giver gode muligheder for at komme ud på eller i det omgivende vand, eller du kan tage på eventyr ved at afprøve svævebaner og vandre-/cykelruter i nærheden.
Parkering
Ikkerygerværelser
Turistservice
Renseri
Rengøring
Have
Værelsesmuligheder
8
Large Two-Bedroom Apartment
Værelsesoplysninger
1 Stor Dobbeltseng
1 Stor Dobbeltseng
og 2 Enkeltsenge
Sover 6
646 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
17
Two-Bedroom Deluxe Apartment with Garden View
Værelsesoplysninger
3× Enkeltsenge
1 Ekstra Stor Dobbeltseng
Sover 5
592 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
9
Deluxe Family Room with Spa Bath
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Enkeltsenge
4× Enkeltsenge
Sover 4
538 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
7
Classic Two-Bedroom Apartment
Værelsesoplysninger
1 Stor Dobbeltseng
2 Enkeltsenge
1 Sovesofa
Sover 5
592 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
8
Standard Two-Bedroom Apartment
Værelsesoplysninger
1 Stor Dobbeltseng
2 Enkeltsenge
1 Sovesofa
Sover 5
560 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
6
Studio with Terrace
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
323 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
13
One-Bedroom Apartment
Værelsesoplysninger
1 Stor Dobbeltseng
og 1 Enkeltseng
Sover 3
484 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
9
Deluxe King Studio
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
484 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
6
Family Room
Værelsesoplysninger
1 Stor Dobbeltseng
og 2 Enkeltsenge
Sover 4
484 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
11
Triple Room with Garden View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Enkeltseng
3× Enkeltsenge
Sover 3
484 ft²
Udsigt over gårdhaveUdsigt over haveKlimaanlægOpvarmningKøkkenTerassePrivat indgang
Gæsteanmeldelser af Hideaway of Rotorua
8.8
Fantastisk
Baseret på 1.166 verificerede anmeldelser
Hvem overnatter her?
Business
2%
Par
14%
Familie
72%
Gruppe
10%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rejsende rapporterer, at Hideaway of Rotorua tilbyder rene, komfortable værelser med venligt personale, et familievenligt miljø med alpakaer og en legeplads, og en rolig og bekvem beliggenhed i udkanten af byen til at udforske de lokale attraktioner.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Rejsende rapporterer, at Hideaway of Rotorua tilbyder rene, komfortable værelser med venligt personale, et familievenligt miljø med alpakaer og en legeplads, og en rolig og bekvem beliggenhed i udkanten af byen til at udforske de lokale attraktioner.
Adskillige anmeldelser roser moderne og veludstyrede værelser, især i de nyere enheder. Nogle få påpeger ulemper som lejlighedsvis bygge- eller trafikstøj, mindre vedligeholdelsesproblemer og begrænsede åbningstider for vaskeriet. Flere gæster nævner ældre eller mere basale værelser og isolerede serviceproblemer, samt at spisemuligheder kræver en køretur. Overordnet set kan man forvente et afslappet, landligt ophold, der fungerer godt for rejsende i bil.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Legepladsen og dyrene på stedet er et højdepunkt for familier; parkering er let, og enhederne er godt udstyrede. Der er vaskeri på stedet, dog med begrænsede åbningstider, og nogle gæster har bemærket byggearbejde, der forårsager lejlighedsvis forstyrrelse.
Relaterede gæsteanmeldelser
10
Danny
9. mar. 2025
·
Overnattede 4 nætter
Amazing place and location. Kids loved it - place so clean and beds super comfy. Animals and playground a hit and gave our kids much to do during our downtime. The location was close to all activities and amenities. Highly recommended.
Amazing place and location. Kids loved it - place so clean and beds super comfy. Animals and playground a hit and gave our kids much to do during our downtime. The location was close to all activities and amenities. Highly recommended.
10
Sally
25. okt. 2025
·
Overnattede 4 nætter
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
10
EeeLN
15. okt. 2025
·
Overnattede 1 nat
Really excellent amenities. Beautiful space. Play area and sheep really nice touch . So happy to find this place.
Really excellent amenities. Beautiful space. Play area and sheep really nice touch . So happy to find this place.
10
Roman
8. mar. 2024
·
Overnattede 1 nat
Great property, recently updated. Everything was very clean and nice. The kids loved the playground and animals on the property.
Great property, recently updated. Everything was very clean and nice. The kids loved the playground and animals on the property.
8
Marc
8. mar. 2024
·
Overnattede 2 nætter
We stayed in the new building which is away from the main road. However, for a new building there were a couple of minor flaws which were not game changing but surprising: loose toilet roll holder, a tub spout falling off the wall (screw loose, too), and most irritating, an alarm going off mid night asking you to evacuate the building just because of a power outage in the area… Overall this is a nice place to stay but the new building seems to be built in a rush…
We stayed in the new building which is away from the main road. However, for a new building there were a couple of minor flaws which were not game changing but surprising: loose toilet roll holder, a tub spout falling off the wall (screw loose, too), and most irritating, an alarm going off mid night asking you to evacuate the building just because of a power outage in the area… Overall this is a nice place to stay but the new building seems to be built in a rush…
10
Ryan
17. feb. 2025
·
Overnattede 2 nætter
Brilliant stay, clean rooms, everything you need. Loved the farm in the morning to go see the animals. Easy check in, parking right outside your room.
Brilliant stay, clean rooms, everything you need. Loved the farm in the morning to go see the animals. Easy check in, parking right outside your room.
8
Helen
26. okt. 2025
·
Overnattede 2 nætter
Our short 2 night stay was perfect, the rooms are cosy and well appointed, although the kitchen sink is placed under a cupboard that protrudes and the tap is poorly designed. Was a bit disappointed that new building works all around, which was noisy at times. Also the outdoor patio area wasn't really usable as people next door were smoking, and we had to keep our door shut to keep out smell too.
Our short 2 night stay was perfect, the rooms are cosy and well appointed, although the kitchen sink is placed under a cupboard that protrudes and the tap is poorly designed. Was a bit disappointed that new building works all around, which was noisy at times. Also the outdoor patio area wasn't really usable as people next door were smoking, and we had to keep our door shut to keep out smell too.
10
Jeanne
7. dec. 2024
·
Overnattede 1 nat
Property was easy to find. Back of the main highway and away from the hustle and bustle of town. Staff was friendly and the facilities were spot on
Property was easy to find. Back of the main highway and away from the hustle and bustle of town. Staff was friendly and the facilities were spot on
8
Rebecca
28. dec. 2025
·
Overnattede 3 nætter
Clean modern room, comfortable beds, parking, quiet even though on main road
Clean modern room, comfortable beds, parking, quiet even though on main road
10
Peta
27. sep. 2025
·
Overnattede 3 nætter
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Anmeldelser fremhæver ofte meget rene og pæne værelser og fællesområder. Nogle få påpeger uoverensstemmelser såsom beskadigede møbler eller manglende rengøring, og en rapport om dårlig renlighed.
Relaterede gæsteanmeldelser
10
Steven
24. jan. 2025
·
Overnattede 6 nætter
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
10
Brendan
4. okt. 2025
·
Overnattede 1 nat
Always a lovely stay, open space and inviting. Sadly previous guests have littered. Will return on our next trip and recommend to others
Always a lovely stay, open space and inviting. Sadly previous guests have littered. Will return on our next trip and recommend to others
10
Wei
3. aug. 2025
·
Overnattede 1 nat
Clean and spacious. We like the bed. Reasonable distance to city center.
Clean and spacious. We like the bed. Reasonable distance to city center.
10
Toby
3. feb. 2026
·
Overnattede 2 nætter
Had a lovely room, really clean and comfortable. Impressed with the shower room and kitchenette. Was lovely to sit outside and watch the alpaca.
Had a lovely room, really clean and comfortable. Impressed with the shower room and kitchenette. Was lovely to sit outside and watch the alpaca.
10
jason
20. feb. 2025
·
Overnattede 3 nætter
Great bed clean tidy and quiet
Great bed clean tidy and quiet
10
Roman
8. mar. 2024
·
Overnattede 1 nat
Great property, recently updated. Everything was very clean and nice. The kids loved the playground and animals on the property.
Great property, recently updated. Everything was very clean and nice. The kids loved the playground and animals on the property.
2
Jen & Garrick
29. feb. 2024
·
Booked 7nts for my family of 5. We loved the look of the playground and that the room had aircon, but the positives end there. Photos on the listing show the twin beds alone, and then the sofa and living/kitchen area alone, does not show you that this is all squished into the same tiny space - what we got vs what we thought we were getting was very misleading. When we tried to speak to the manager about this he got defensive, and when we asked for another room, he denied this option, saying we would have to make a new booking and pay the full amount, rather than pay the difference. Due to this, we complained to Expedia; refund or reimbursement was denied. Manager cornered me in the laundry the next day and said we could have asked for another room which I said we already did before we complained, then he brushed over it saying that 3D rendering had been available of the room, which don't show on the phone app where I booked, so not sure if it's true. The place was grimey and did not feel clean. Cracked toilet seat and tub, sticky dining table even after trying to clean it myself, sheets were itchy, and dirty carpets that walking without shoes on made the soles of my feet black. After just 2nts into our booking, we vacated - ultimately a very expensive mistake. Not sure how this place got so many positive reviews, but I suggest that you spend your money wisely, and avoid this place at all costs. Their bookings are non-refundable for a reason!
Booked 7nts for my family of 5. We loved the look of the playground and that the room had aircon, but the positives end there. Photos on the listing show the twin beds alone, and then the sofa and living/kitchen area alone, does not show you that this is all squished into the same tiny space - what we got vs what we thought we were getting was very misleading. When we tried to speak to the manager about this he got defensive, and when we asked for another room, he denied this option, saying we would have to make a new booking and pay the full amount, rather than pay the difference. Due to this, we complained to Expedia; refund or reimbursement was denied. Manager cornered me in the laundry the next day and said we could have asked for another room which I said we already did before we complained, then he brushed over it saying that 3D rendering had been available of the room, which don't show on the phone app where I booked, so not sure if it's true. The place was grimey and did not feel clean. Cracked toilet seat and tub, sticky dining table even after trying to clean it myself, sheets were itchy, and dirty carpets that walking without shoes on made the soles of my feet black. After just 2nts into our booking, we vacated - ultimately a very expensive mistake. Not sure how this place got so many positive reviews, but I suggest that you spend your money wisely, and avoid this place at all costs. Their bookings are non-refundable for a reason!
10
Brian
17. nov. 2025
·
Overnattede 1 nat
The room beautifully clean and had excellent amenities
The room beautifully clean and had excellent amenities
10
sanghyun
12. apr. 2024
·
Overnattede 2 nætter
The room was so clean and the facilities were so good. My family is so satisfied that I will come back. And the children liked it because they could see the animals right in front of them.
The room was so clean and the facilities were so good. My family is so satisfied that I will come back. And the children liked it because they could see the animals right in front of them.
10
Peta
27. sep. 2025
·
Overnattede 3 nætter
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
De nyere enheder er moderne, veludstyrede og komfortable, og mange familier finder værelserne rummelige og praktiske. Nogle ældre værelser virker mere basale med lejlighedsvise problemer som korte enkeltsenge, mindre defekter, sporadisk vejstøj og varierende TV- eller Wi-Fi-ydelse.
Relaterede gæsteanmeldelser
8
Kathryn
4. jan. 2025
·
Overnattede 1 nat
Stayed in family room for 5. Older style unit. ves: Clean, comfortable and quiet overnight stay. Facilities were nice both inside and surrounding (alpacas, sheep, playground). -ves: One tiny bottle of shampoo and body wash not enough for a family. 5th person only has a bed sheet for the sofa bed so need to ask for a blanket and top sheet. No pillow available even though you pay extra for 5th person. Reception not really pro-active or helpful. Ideal for young families (2 kids) or groups of 4 or less.
Stayed in family room for 5. Older style unit. ves: Clean, comfortable and quiet overnight stay. Facilities were nice both inside and surrounding (alpacas, sheep, playground). -ves: One tiny bottle of shampoo and body wash not enough for a family. 5th person only has a bed sheet for the sofa bed so need to ask for a blanket and top sheet. No pillow available even though you pay extra for 5th person. Reception not really pro-active or helpful. Ideal for young families (2 kids) or groups of 4 or less.
10
Steven
24. jan. 2025
·
Overnattede 6 nætter
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
10
Sally
25. okt. 2025
·
Overnattede 4 nætter
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
10
Michelle
30. jan. 2023
·
Overnattede 3 nætter
The room very clean and tidy and had everything we needed. It had an awesome playground and the farm animals were a bonus. The wifi was awesome too. The single bed was super comfortable, just a little short for our tall girl.
The room very clean and tidy and had everything we needed. It had an awesome playground and the farm animals were a bonus. The wifi was awesome too. The single bed was super comfortable, just a little short for our tall girl.
10
Elizabeth
16. feb. 2026
·
Overnattede 1 nat
Nice, clean, comfy spacious studio. Great to have a separate sofa area. Pity about the weather which affected the TV reception and we were unable to use the outside seating area.
Nice, clean, comfy spacious studio. Great to have a separate sofa area. Pity about the weather which affected the TV reception and we were unable to use the outside seating area.
10
Fulbert
25. feb. 2025
·
Overnattede 1 nat
This is so far our favorite motel in New Zealand (out of 5 motels and 1 hotel). Perfect if you have kids. Rooms are very new, the Internet is also the fastest so far. Would love to come back and stay a few days.
This is so far our favorite motel in New Zealand (out of 5 motels and 1 hotel). Perfect if you have kids. Rooms are very new, the Internet is also the fastest so far. Would love to come back and stay a few days.
8
Janet
11. nov. 2025
·
Overnattede 2 nætter
So the first room we rented ( Queen & single beds) was very basic and the single bed was too short for an adult, so not a good night. We were able to upgrade to a family room, which was new and fabulous!! In the end we had a great stay. We could walk to the Mitai Maori Village, which was a bonus!
So the first room we rented ( Queen & single beds) was very basic and the single bed was too short for an adult, so not a good night. We were able to upgrade to a family room, which was new and fabulous!! In the end we had a great stay. We could walk to the Mitai Maori Village, which was a bonus!
8
Chris
16. feb. 2025
·
Overnattede 1 nat
Very new, well appointed, quiet, none of Rotorua sulphur odour. Bathroom especially nice, beds comfortable, small but well laid out kitchen area. Access via busy main road, egress onto it requires patience.
Very new, well appointed, quiet, none of Rotorua sulphur odour. Bathroom especially nice, beds comfortable, small but well laid out kitchen area. Access via busy main road, egress onto it requires patience.
10
Bettina
6. mar. 2025
·
Overnattede 2 nætter
Easy check in, and clean rooms. There was a little bit of road noise at night, but we were otherwise comfortable.
Easy check in, and clean rooms. There was a little bit of road noise at night, but we were otherwise comfortable.
8
Clifford
29. jun. 2025
·
Overnattede 3 nætter
All round was great. We had issues with wifi and hot water but this could be because units were new. Other than that we enjoyed our stay.
All round was great. We had issues with wifi and hot water but this could be because units were new. Other than that we enjoyed our stay.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet beskrives bredt som venligt, imødekommende og hjælpsomt, med smidig eller fleksibel indtjekning. Nogle få gæster rapporterede langsom eller lukket reception, begrænset proaktivitet eller uenigheder med ledelsen.
Relaterede gæsteanmeldelser
10
Katy
22. nov. 2024
·
Overnattede 2 nætter
Lovely modern apartments, responsive helpful staff
Lovely modern apartments, responsive helpful staff
2
Winnie
10. apr. 2025
·
Overnattede 5 nætter
Management here are completely unreasonable and dishonest. After our first night here, which was fine, I approached the hotel manager for room service and, after ignoring my request, he asked us to leave in exchange for a refund when I became upset that he wasn't listening. I have two small children and was initially alarmed that he would even suggest us to leave over a simple request for our room to be serviced, which the lodge manual in the room specifically says is done daily. Then, he brings the room service lady over and, instead of doing a quick service, she blames my husband for not asking for the room to be serviced when she came into the room earlier and handed him towels (we assumed she'd come back later when we were gone). At this point, it was clear to me that they weren't going to service the room, which is upsetting, but not the end of the world albeit inconvenient and not in line with the service agreement in their room. However, I no longer felt safe staying there as they kept insisting we did something wrong, even though we didn't. So, I took him up on the offer to leave for our money back, which he obviously agreed to as it was his idea to bring with. However, when we put the refund request in, our refund was repeatedly refused by the hotel for a different reason each time.
Management here are completely unreasonable and dishonest. After our first night here, which was fine, I approached the hotel manager for room service and, after ignoring my request, he asked us to leave in exchange for a refund when I became upset that he wasn't listening. I have two small children and was initially alarmed that he would even suggest us to leave over a simple request for our room to be serviced, which the lodge manual in the room specifically says is done daily. Then, he brings the room service lady over and, instead of doing a quick service, she blames my husband for not asking for the room to be serviced when she came into the room earlier and handed him towels (we assumed she'd come back later when we were gone). At this point, it was clear to me that they weren't going to service the room, which is upsetting, but not the end of the world albeit inconvenient and not in line with the service agreement in their room. However, I no longer felt safe staying there as they kept insisting we did something wrong, even though we didn't. So, I took him up on the offer to leave for our money back, which he obviously agreed to as it was his idea to bring with. However, when we put the refund request in, our refund was repeatedly refused by the hotel for a different reason each time.
10
Sally
25. okt. 2025
·
Overnattede 4 nætter
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
10
Lisa
3. apr. 2024
·
Overnattede 2 nætter
Excellent property to stay at when in Rotorua. AJ and team was beyond helpful nothing to much trouble. We will definitely be back when next in the region. Highly recommend
Excellent property to stay at when in Rotorua. AJ and team was beyond helpful nothing to much trouble. We will definitely be back when next in the region. Highly recommend
10
Kai
11. jan. 2026
·
Overnattede 1 nat
Really nice tidy room and friendly, helpful staff as always.
Really nice tidy room and friendly, helpful staff as always.
8
MICHAEL
28. dec. 2024
·
Overnattede 2 nætter
Quiet but waited to long for office to open up we had many people waiting to book in and office was closed when it was suppose to be open
Quiet but waited to long for office to open up we had many people waiting to book in and office was closed when it was suppose to be open
10
Ruby
4. jul. 2025
·
Overnattede 1 nat
Really loved the hassle free check in and late check in at that. Very clean and tidy with all amenities and facilities needed. Recommend 1000%
Really loved the hassle free check in and late check in at that. Very clean and tidy with all amenities and facilities needed. Recommend 1000%
8
Jackie
28. mar. 2024
·
Overnattede 2 nætter
Family friendly accommodation. We had the 2 bedroom family unit for 2 nights. Grandchildren enjoyed the park and seeing the animals onsite. We had a late check-in and check out and the staff were very accommodating. You will need a car as it’s quite far to the nearest shop but we had a comfortable stay.
Family friendly accommodation. We had the 2 bedroom family unit for 2 nights. Grandchildren enjoyed the park and seeing the animals onsite. We had a late check-in and check out and the staff were very accommodating. You will need a car as it’s quite far to the nearest shop but we had a comfortable stay.
10
Peta
27. sep. 2025
·
Overnattede 3 nætter
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
8
Susan
21. nov. 2023
·
Overnattede 1 nat
Great property for a family. The staff are very friendly and quick to solve any issues.
Great property for a family. The staff are very friendly and quick to solve any issues.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggende i udkanten af byen tæt på vigtige attraktioner, er det let at finde og en bekvem base, men en bil er typisk nødvendig. Gæster bemærker minimal svovellugt og en vis nærhed til en befærdet vej med lejlighedsvis støj.
Relaterede gæsteanmeldelser
10
Danny
9. mar. 2025
·
Overnattede 4 nætter
Amazing place and location. Kids loved it - place so clean and beds super comfy. Animals and playground a hit and gave our kids much to do during our downtime. The location was close to all activities and amenities. Highly recommended.
Amazing place and location. Kids loved it - place so clean and beds super comfy. Animals and playground a hit and gave our kids much to do during our downtime. The location was close to all activities and amenities. Highly recommended.
6
BERT
25. nov. 2024
·
Overnattede 1 nat
Easy to find. Easy to access.
Easy to find. Easy to access.
10
Steven
24. jan. 2025
·
Overnattede 6 nætter
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
10
Sally
25. okt. 2025
·
Overnattede 4 nætter
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
10
Wei
3. aug. 2025
·
Overnattede 1 nat
Clean and spacious. We like the bed. Reasonable distance to city center.
Clean and spacious. We like the bed. Reasonable distance to city center.
10
Carol B
9. mar. 2024
·
Overnattede 2 nætter
Excellent location for travels in the area. Good parking.
Excellent location for travels in the area. Good parking.
10
David
15. jul. 2025
·
Overnattede 1 nat
Nice quiet area just on the fringes of town. Great rooms.
Nice quiet area just on the fringes of town. Great rooms.
8
Francisco
21. jan. 2025
·
Overnattede 2 nætter
Super location with proximity to Rotorua main attractions. Great for family to stay and great staying for family.
Super location with proximity to Rotorua main attractions. Great for family to stay and great staying for family.
10
Jeanne
7. dec. 2024
·
Overnattede 1 nat
Property was easy to find. Back of the main highway and away from the hustle and bustle of town. Staff was friendly and the facilities were spot on
Property was easy to find. Back of the main highway and away from the hustle and bustle of town. Staff was friendly and the facilities were spot on
8
Chris
16. feb. 2025
·
Overnattede 1 nat
Very new, well appointed, quiet, none of Rotorua sulphur odour. Bathroom especially nice, beds comfortable, small but well laid out kitchen area. Access via busy main road, egress onto it requires patience.
Very new, well appointed, quiet, none of Rotorua sulphur odour. Bathroom especially nice, beds comfortable, small but well laid out kitchen area. Access via busy main road, egress onto it requires patience.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Der er ingen restaurant på stedet, og gæsterne kører ind til byen for at finde restauranter og butikker.
Relaterede gæsteanmeldelser
10
Sally
25. okt. 2025
·
Overnattede 4 nætter
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
8
Jackie
28. mar. 2024
·
Overnattede 2 nætter
Family friendly accommodation. We had the 2 bedroom family unit for 2 nights. Grandchildren enjoyed the park and seeing the animals onsite. We had a late check-in and check out and the staff were very accommodating. You will need a car as it’s quite far to the nearest shop but we had a comfortable stay.
Family friendly accommodation. We had the 2 bedroom family unit for 2 nights. Grandchildren enjoyed the park and seeing the animals onsite. We had a late check-in and check out and the staff were very accommodating. You will need a car as it’s quite far to the nearest shop but we had a comfortable stay.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
8
Hayden
for 2 uger siden
·
Overnattede 4 nætter
Our second stay. We had great weather which always helps, but it meant our kids just wanted to get outside to feed the animals or play with the other kids at the playground. These are the reasons we come here.
Our second stay. We had great weather which always helps, but it meant our kids just wanted to get outside to feed the animals or play with the other kids at the playground. These are the reasons we come here.
6
Zoey
14. jul. 2026
·
Overnattede 1 nat
Clean spacious room which accommodated our family dog - appreciated the pet friendly atmosphere
Clean spacious room which accommodated our family dog - appreciated the pet friendly atmosphere
10
Siu Lai
11. jun. 2026
·
Overnattede 2 nætter
Room are cleaned and spacious
Room are cleaned and spacious
10
Kara
17. maj 2026
·
Overnattede 2 nætter
Our room was comfortable. The staff was helpful and nice. The Alpacas were friendly and we had fun feeding them.
Our room was comfortable. The staff was helpful and nice. The Alpacas were friendly and we had fun feeding them.
10
Nutsuangtorn
2. maj 2026
·
Overnattede 2 nætter
Staff was super lovely and accommodating. Animals were so friendly. Only thing to keep in mind is laundry hours if you arrive late or leave early. Definitely come back here.
Staff was super lovely and accommodating. Animals were so friendly. Only thing to keep in mind is laundry hours if you arrive late or leave early. Definitely come back here.
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 14:00 til 19:00
Før 10:00
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Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-21: 85.59605478363038USD
- 2026-10-22: NO DATA
- 2026-10-23: 89.31386495300293USD
- 2026-10-24: NO DATA
- 2026-10-25: 127.12593953029634USD
- 2026-10-26: 72.20335942844392USD
- 2026-10-27: 80.46749380794526USD
- 2026-10-28: 80.46749380794526USD
- 2026-10-29: 84.13976523677826USD
- 2026-10-30: 80.68516385177612USD
- 2026-10-31: 99.2180702251053USD
- 2026-11-01: 97.01968752555848USD
- 2026-11-02: 99.11919466270447USD
- 2026-11-03: 99.69400998313905USD
- 2026-11-04: 120.44438766342164USD
- 2026-11-05: 136.00432475234987USD
- 2026-11-06: 116.98409393585206USD
- 2026-11-07: 118.0779995389557USD
- 2026-11-08: 110.64401414371491USD
- 2026-11-09: 119.28336377750398USD
- 2026-11-10: 135.712893932724USD
- 2026-11-11: 140.44567018165588USD
- 2026-11-12: 123.89898904842377USD
- 2026-11-13: 115.82876239250184USD
- 2026-11-14: 125.88523996826173USD
- 2026-11-15: 129.6542812207413USD
- 2026-11-16: 148.9738950166321USD
- 2026-11-17: 145.22419060905457USD
- 2026-11-18: 126.78446745555878USD
- 2026-11-19: 131.96921570434571USD
- 2026-11-20: 129.05272473011019USD
- 2026-11-21: 159.13497473701477USD
- 2026-11-22: 142.0109787885666USD
- 2026-11-23: 134.43391443691254USD
- 2026-11-24: 126.12787928016664USD
- 2026-11-25: NO DATA
- 2026-11-26: 146.1101245504761USD
- 2026-11-27: 121.13155185031891USD
- 2026-11-28: 147.94432572441102USD
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: 137.8928899377823USD
- 2026-12-05: 145.4066708479309USD
- 2026-12-06: 155.02758577827456USD
- 2026-12-07: 120.4198806306839USD
- 2026-12-08: 118.81113902198793USD
- 2026-12-09: 125.14669061981202USD
- 2026-12-10: NO DATA
- 2026-12-11: 125.45915314723969USD
- 2026-12-12: 133.67378554618836USD
- 2026-12-13: 147.4062324334717USD
- 2026-12-14: 106.64897405143739USD
- 2026-12-15: 111.21883802406312USD
- 2026-12-16: 126.02242114418031USD
- 2026-12-17: 145.03362981170656USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
Indtjekning skal udføres af en person, på mindst 18 år.
Populære faciliteter
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Turistservice
Renseri
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Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
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Aktiviteter
Have
Legeplads
Udendørs møbler
Terrasse
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Picnic-område/Borde
Familierum
Wheelchair Accessible (Limited)
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi