Iris House Hotel Cameron Highlands

I had booked two rooms but they only had one room. The fabric and furniture and furnishings were very poor. Bath towels were very old and brown with age. No coffee making facilities, television not working Windows not able to close. No controls in room for the aircondition. Only positive thing was the first receptionist was very apologetic and helpful but everything was out of her control. Certainly wouldn’t recommend any one staying there

a very rundown property. the toilet fittings are old, damaged and dirty. the kettle is broken, old and dirty. Will not come back to this hotel again!

All ok, but toilet system is not in a good condition

Staff wasn't good in manner. Wifi provided was fake, totally couldn't use. No towels and shampoo at all, end up went out to buy purposely. The most funniest thing was, after check out the staff called and asked whether we took the towel. Luckily just stayed one night, and will nvr return again.

No wifi no room service