Park Plaza Faridabad

Room assigned was less than satisfactory for a four star hotel. AC on the blink too often everyday. TV did not work most of the time. Once the water in the bathroom was off completely. Huge inconvenience. Staff at front desk were not supportive. Dining room staff was great and the saving grace. Final bill was beyond what was originally estimated at time of booking. Rate it as a two star hotel at best.

Allocated room was below average. Bathroom was inadequate, no tub, water all over the place after shower. TV on the blink mostly. AC randomly went off. Had to call to get it started again every time. Water in the bathroom abruptly stopped completely. Hotel bill was enormously exaggerated from what we expected to pay. Reception staff mostly unhelpful. Most certainly not a four star hotel experience. Dining room staff were great.

Everything was spotless

Lot needs to be done . Staff is friendly but needs lot of training , manners , service , Meals need lot of improvement Service is very very slow Place is under staffed , I had to look for waiters Even senior STAFF needs education , they were putting hand in GLASS Serving meals is way below standard Room # 107 the BATHROOM taps are dripping

The universal wall outlets needed an extra step to get our US adapter to work. If there are multiple folks per room please default to 2 keycards. A bit more in beer selection in the bar would go a long way. Focus on the little things to improve customer experience. Thanks.