Schönbühl Hotel & Restaurant Lake Thun

Aussergewöhnlich freundliches Und zuvorkommendes Personal und saubere Zimmer. Einzige Verbesserung, gewisse Abnutzung sichtbar (z.B verfärbte Gardinen, Dellen im Boden).

La posizione dell’hotel è ottima per visitare il lago. Prezzo troppo alto per i servizi proposti e la posizione della camera in una dependance.

Beautiful view!!! Very friendly staff. Great breakfast.

The weather was excellent the Hotel was situated in a beautiful quiet place.We were placed in the annex building not the main Hotel which wasn't very clean it had cobwebs in the room and the balcony was not well kept.There were dead plants in both pots the balcony had not been swept.The beds had seen better days and the pillows were abysmal.On the plus side the breakfast was very good plenty to choose from and the staff were brilliant.All in all a good experience but could have been better.

I arrived on a Monday evening, and the only manager/owner was busy with a private event. No one was at the reception, and whenever I needed to pick up my key, asking for kettle, trying to fix wifi, I needed to walk across the building and fetched her at the restaurant. What’s worse was the grocery was also closed and there were no other restaurants nearby. I had to eat little food I brought with me to make through the night. The annex was not equipped with ac, and there is not bug net on the window, and I would have to choose either opening up the window and invited the bugs in or I stayed in a hot and no fresh air room. There was extremely limited utilities provided in the room, not even a telephone. The next morning around 10am(before check out time), someone just opened my room without knocking. I was not properly dressed, shocked and had to tell that “ the room is still occupied “. I have not had such a bad stay in a long time. This stay was not relaxing as I expected, and the hotel didn’t seem to be professionally managed. If you have a private event I think you should at least have a backup staff to serve the reception, and you should have trained your staff not entering a room without checking!!!! Oh btw, many people praised the breakfast. It was alright, and the view is good, but there were flies!!! At least 5 or 6 that morning and some of the food was not covered!!!