Name: Hampton by Hilton London Croydon
Address: 29-30 Dingwall Road, Londres (y alrededores), Condado de Gran Londres, GB
Price range: 93 US$–193 US$ per night
Rating: 8.53

Opiniones de los huéspedes

En Hampton by Hilton London Croydon, los viajeros elogian constantemente la conveniente ubicación junto a la estación de East Croydon y el amable personal, al tiempo que señalan que las habitaciones son pequeñas, el aire acondicionado funciona de forma irregular y las opciones de restauración y las instalaciones más allá del desayuno, que generalmente es bien valorado, son variadas.

Muchos encontraron las habitaciones limpias, aunque varios informaron de fallos en el servicio de limpieza y problemas de mantenimiento, como ropa de cama sucia, olores o accesorios rotos. El Wi-Fi no funcionó en algunas habitaciones y las comodidades son limitadas, con un gimnasio pequeño que a menudo está fuera de servicio y sin aparcamiento en el lugar; hay aparcamiento de pago al otro lado de la calle. Espere una base práctica con excelentes conexiones de transporte, habitaciones modestas y pocos extras.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son limitadas: el pequeño gimnasio tiene varios informes de equipos averiados y no hay aparcamiento en el lugar (aparcamiento de pago al otro lado de la calle, a veces caro y de difícil acceso). El horario de apertura del bar y el servicio de comidas es limitado y, en ocasiones, un ascensor estaba fuera de servicio.

Reseñas de huéspedes relacionadas

8

DAVID

2 feb 2024

·

Se alojó 5 noches

Newly built hotel, very handy for the Thameslink trains to and through london and Gatwick airport. Rooms very tight to move around in. No bath and shower just about adequate. Staff are really, really friendly. Hotel is let down by the area and the gym. Area not great to walk around on your own. There's plenty of eating opportunities but no classy places. As for the gym. 1 runner, 1 bike and some weights in an area about the same size as a small bedroom does not make a gym! BTW I booked here instead of Leonardos over the road as this propety advertised a gym, which I wanted to use as the streets aren't so safe on night.

10

Cat

9 ago 2025

·

Se alojó 1 noche

Friendly staff, comfortable rooms and a good breakfast. Special mention to Manoj who was working during breakfast - he was so friendly and helpful and is a real asset to this hotel. I hope he can be recognised in some way. My only slight negative is the so called accesible parking paces at the front of the hotel which are really not sufficient. In fact I was given a parking ticket despite displaying my blue badge. The ticket states that I was partially on the pavement but I was parked as close as I could to the hotel pillars to allow for entry and exit to the vehicle. Maybe the bays could be marked to help? Thanks.

2

Alastair

23 oct 2025

·

Se alojó 3 noches

Breakfast was awful. Gym equipment broken and bike was a £45p/m peleton. Bed was uncomfortable as matteress was cheap and you could hear springs popping.

4

Mark

7 nov 2024

·

Se alojó 2 noches

The staff at the front desk were to busy talking between themselves, one lift out of order, no explanation to where the stairs were. The lift that was in use was being used by the staff (which I understand) but for them to tutt when the guest stop it.

8

Paula

16 jun 2024

·

Se alojó 1 noche

Lovely modern hotel near Selhurst Park. Satnav directions useless. Better to opt for Ruskin Square Car Park across the road. Parking very expensive £16 and no subsidy. Rooms are very small and not suitable for families. No walking space to use the desk or access window. Cant leave window open at night as very noisy. Not worth £167 a night. On a plus breakfast was good. Staff are pleasant and helpful.

8

Lise

9 mar 2025

·

Se alojó 1 noche

Overnight stay. Ruskin square car park directly opposite the hotel was very convenient. Room was very clean. Customer service was excellent and restaurant staff super attentive and friendlly. Great breafast and choices. Only complaint was the gym - the tredmill and bike didn't work and no weights. Other than that everything was great.

8

Steve

18 abr 2023

·

Se alojó 2 noches

Good hotel with friendly staff. Difficult to find by car, no parking on site, breakfast was only average.

10

Jeff

4 jul 2023

·

Se alojó 2 noches

We stayed for 2 nights at this beautiful hotel, while attending a concert at Crystal Palace Park. Every member of staff we saw or dealt with was friendly, welcoming and pleasant. Our room was lovely, clean and tidy. Breakfast was great and the staff were very keen to please and seemed very happy in their roles. It was convenient to catch a bus from the station, just 5 or 10 minutes walk away. The only one criticism I can make is that we were unable to order a drink and sit in the bar after our return from the concert at around 11pm. We were offered the option of a drink but we would have to take it to the room. Also there was no food service available, but an Uber delivery was offered. Overall we really enjoyed our stay, particularly the friendly staff and would definitely stay again if we needed to be in the area.

10

Alan

23 ago 2025

·

Se alojó 2 noches

Close to central Croydon. Carpark across road but only 1.85m headroom. Good for railway and tram.

6

Yusuf

30 nov 2024

·

Se alojó 1 noche

No room service after 10 but very convenient to the train station.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes describen habitaciones y zonas comunes limpias, pero varios informaron de deficiencias como ropa de cama sucia o manchada, olores, habitaciones polvorientas y problemas de mantenimiento ocasionales.

Reseñas de huéspedes relacionadas

4

Aswin

31 mar 2025

·

Se alojó 1 noche

Walking towards the hotel felt dangerous at night. Rooms were decrepit with mildew and musty smelling curtains The hilton app is rubbish

6

Lawrence

10 may 2024

·

Se alojó 1 noche

The building was safe and secure, with the door key card required to access the building when the doors were locked, and also to operate the lift. Although there was a good level of cleanliness, the bed frame and items within the room were looking well used and tired. The breakfast staff were very friendly and helpful and the breakfast was of a reasonable standard.

10

Eva

29 jun 2025

·

Se alojó 1 noche

Very close to train station, the room was spotless and quiet, comfortable bed, breakfast was copious.

4

Sylvia Mae

28 oct 2023

·

Se alojó 1 noche

Checked in on this hotel late night after our long flight from Texas. Next day, we found dried blood spots on the lower part of sheet under the duvet!!! It was disgusting and on our inspection, the sheets were not changed from the previous guests as there were blond hairs in there. FYI, we are asians with dark brown hair. Phone and safe were not working! BEWARE!

8

BRIMSON-KEIGHT

24 nov 2025

·

Se alojó 2 noches

Room was decent sized and clean. Staff were very friendly

6

Howard

4 mar 2025

·

Se alojó 2 noches

We have stayed at this hotel on several occasions and it is becoming increasingly shabby. We had to ask to change rooms on arrival as the first one allocated was smelly. A bit like it had been cleaned with a dirty mop. The room was not made up, so cups were not cleaned and the tea and coffee not replenished. The safe in the room was broken. Staff were fine, as was the breakfast. Since we stay in the Croydon area quite regularly, we will consider other options in the future.

4

Norm

22 jul 2023

·

Se alojó 6 noches

I travelled with my daughters for their 18th bday trip. We had a red eye flight and made into London at 10am. When we got to the hotel the front desk concierge assured us that she would put us in a room although we weren’t due to check in until 3pm. To our disappointment, the room was not ready and was not cleaned from the previous guest(s). Went back downstairs and got it rectified. It was all downhill from there. The shower curtain in the bathroom was dirty and stained like it hadn’t been replaced in months. Worst part of the stay was when I found a bed bug crawling on the bathroom wall. The only bright spot was hotel employee (Manoj). Manoj was very kind and courteous during our interactions with him.

6

Catherine

22 may 2023

·

Se alojó 1 noche

Reception staff welcoming and reception area and restaurant clean and appealing. Room was dusty with stray hairs on the towels. Bed springs were broken - really uncomfortable. Not what you'd expect from the Hilton chain.

10

peter

27 oct 2025

·

Se alojó 2 noches

Nice clean hotel handy for public transport. Staff very welcoming and friendly, already booked again for May 26

6

Vidal

16 jul 2025

·

Se alojó 2 noches

Family room very small. Limited space to move. The carpet in the room and the common area need a good clean. If you need a bed for a night or two or travelling alone, it is fine. Stayed at the Docklands hampton, it was a much much better experience. In short I wouldn't stay here again.

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Habitaciones

Las habitaciones se describen constantemente como pequeñas, con espacio de almacenamiento limitado y distribuciones familiares apretadas. El confort y el mantenimiento son variables, con quejas recurrentes sobre camas firmes o incómodas, aire acondicionado que no funciona, ruido ocasional procedente de las puertas y Wi-Fi irregular en la habitación.

Reseñas de huéspedes relacionadas

10

angela

24 ago 2025

·

Se alojó 3 noches

Hotel experience was excellent,but could do with upgrading mattresses as too firm.

8

Lester

16 jul 2024

·

Se alojó 5 noches

The staff here was tremendous. We had a problem with our original room. They were courteous and efficient in moving us to another room. The only negative was the comfort of the bed, which I think just needs updating.

8

tom

19 sept 2025

·

Se alojó 4 noches

Room very tiny. Nowhere to put your luggage, no closet for your clothes. Breakfast rather limited. Friendly staff though.

2

Alastair

23 oct 2025

·

Se alojó 3 noches

Breakfast was awful. Gym equipment broken and bike was a £45p/m peleton. Bed was uncomfortable as matteress was cheap and you could hear springs popping.

8

Steven

16 jun 2025

·

Se alojó 1 noche

Nice hotel but Wi-Fi didn't work in room for all 4 nights I was there. It was reported every day but never fixed. They did offer an alternative room but I managed by going to a nearby coffee shop.

8

LAURA

23 ago 2025

·

Se alojó 1 noche

Good for a quick overnight stay. Decent breakfast. Room with double bed and sofa bed was really small. Sleeps three but not enough space generally for three people to move around. Staff were all really pleasant.

8

Steven

16 jun 2025

·

Se alojó 3 noches

Great hotel, comfortable room was a little on the small size but perfectly adequate. I had a problem with the Wi-Fi however which was reported on the day I checked in. I stayed a total of 4 nights and despite reporting every day the issues was never fixed. Unfortunately the mobile data signal in the room was also poor which caused issues when I was trying to do work from my room. I had to go out to a nearby coffee shop to use their Wi-Fi. Otherwise the staff were helpful and breakfast was good.

2

Barbara

18 ago 2025

·

Se alojó 1 noche

Paid £105 for the room as it had aircon, could have stayed at the Travel lodge for 65 with a fan, but wanted aircon as it was a really not day. Aircon not working, was given a fan. Bed was so uncomfortable, reported to main reception who said we would get a mattress topper, when is arrived it was a mattress cover and made absolutely no difference. Was told that all the beds are the same. Spent the majority of the night in the night in the chair. Ordered fish and chips from the restaurant. When the meal came the two pieces of fish were so over fried, that when I tried to cut the breadcrumb it was broke up, to reveal a grey piece of fish about 3 inches long and far to chewy for even the knife to cut. Sent it back and changed for a chicken and bacon pizza. This was not much better, to be honest it booked just like a pizza you can buy from a supermarket for about £4, however charged £15. The noise of the doors banging was so loud, that when I manage to doze off in the chair, that woke me up. Whilst we were there we witnessed many other guests making the same complaints. We reported this to reception again in the morning who were apologetic that we had not had a good stay. We would not stay again.

8

Danny

17 jul 2025

·

Se alojó 1 noche

Bed really comfortable and air-conditioning worked well. Small room but well appointed. TV was faulty by turning itself off every half hour. All staff friendly and helpful. ID needed on check in and a £30 deposit which i was not aware of and feels a little untrusting considering i had already paid £125 for the night. Average breakfast in general. Usual fry up items okay. Miniture donuts, cakes and muffins were dry and tasteless however the freshly made waffles were great. Coffee out of machine was not to my taste as uses watered down powdered milk. Fruit selection limited. The man helping to accomodate guests at breakfast was attentive and appreciated. Would i stay again? Yes

8

Peggy

15 ago 2025

·

Se alojó 2 noches

Was a nice place to stay but the room was really small! Awesome breakfast

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, cordialidad y ayuda en recepción y durante el desayuno. Un pequeño porcentaje informa de retrasos en el registro de entrada, confusión con la identificación/depósito y la facturación, un proceso de salida lento y una resolución incoherente de los problemas.

Reseñas de huéspedes relacionadas

10

Colin

11 ago 2025

·

Se alojó 2 noches

Everything was really good, except for the fire alarm on Saturday night / Sunday Morning at 1AM. Service at breakfast was excellent, good friendly staff. Reception were really friendly and made us feel really welcome.

10

Cat

9 ago 2025

·

Se alojó 1 noche

Friendly staff, comfortable rooms and a good breakfast. Special mention to Manoj who was working during breakfast - he was so friendly and helpful and is a real asset to this hotel. I hope he can be recognised in some way. My only slight negative is the so called accesible parking paces at the front of the hotel which are really not sufficient. In fact I was given a parking ticket despite displaying my blue badge. The ticket states that I was partially on the pavement but I was parked as close as I could to the hotel pillars to allow for entry and exit to the vehicle. Maybe the bays could be marked to help? Thanks.

2

Satnam

19 sept 2023

·

Se alojó 5 noches

Staff lies and spins the truth. So I won’t give my opinion. I will just state the facts. 1st NIGHT - Arrived at 10 pm after a long trans-Atlantic flight - 1st room / AC does not work. says 18 C, which is around 65 F; should be cold. room is mildly hot. There is a button to lower temp. Vikas tells me - “no, button doesn’t work. The minimum is 18”. Room is still hot. - He takes me to another room. temp is again 18 C, but room is cooler. But there’s clearly a strong musty smell. - 3rd room is also cold, just like the 2nd, at 18 C. Now I can rest. I pull back the sheets. There are 5 hair on the bed sheet. I call Vikas - he grudgingly changes the bed sheet. - But what about the comforter on top of the bed sheet? His reply, “you can check out now”. It is 11 pm and pitch dark outside. The neighborhood seems unsafe. I have no choice but to sleep in the bed. 2nd NIGHT - 3 am / Fire alarm goes off. I carry little one down the stairs. The entire bldg is on the street. Someone tripped the fire alarm - FROM OUTSIDE THE HOTEL! And they have no control. - Little one wakes up, stays awake until 6 am. - I complain to Asif. There’s no apology. He tells me that he will pass the message to Clayton, the GM. - Two old ladies tell me that the fire alarm was tripped up the prev day also at 2 pm. 3rd DAY - I call. Garima, the front desk Mgr tells me Clayton doesn’t talk to everyone. And just like that, the call is over. Ok. Read and make your decision.

6

Jonathan

12 sept 2024

·

Se alojó 1 noche

Hotel was basic but ok. Had an issue checking in, luckily a colleague had id and a bank card as I don’t travel with either, just Apple Pay. Maybe send an email before hand to say that they’re needed or no check in. Also instead of a hold on my card, the payment was taken the day before but the receptionist told me it was a hold/pending payment but it was not, so my colleague and I had both paid for both rooms and we were lied to. My money was refunded 2 days later.

2

Kim

28 oct 2025

·

Se alojó 1 noche

The man at reception was not welcoming and walked away before he had finished telling us everything. We had to ask another female staff who was extremely polite and helpful to finish serving us.

8

Danny

17 jul 2025

·

Se alojó 1 noche

Bed really comfortable and air-conditioning worked well. Small room but well appointed. TV was faulty by turning itself off every half hour. All staff friendly and helpful. ID needed on check in and a £30 deposit which i was not aware of and feels a little untrusting considering i had already paid £125 for the night. Average breakfast in general. Usual fry up items okay. Miniture donuts, cakes and muffins were dry and tasteless however the freshly made waffles were great. Coffee out of machine was not to my taste as uses watered down powdered milk. Fruit selection limited. The man helping to accomodate guests at breakfast was attentive and appreciated. Would i stay again? Yes

10

chioma

6 jul 2025

·

Se alojó 5 noches

We stayed at The Hampton from June 30 to July 5 2025. The staff was very friendly and helped us whether in the morning for breakfast or to help us warm our food in the evening. The staff were consistently friendly and always smiling. Environment was clean and hotel was about 6 minutes walk to train station and eating places. We would especially like to acknowledge Manoj and the front desk staff, Garima who checked us in when we arrived on June 30th.

4

mark

23 jul 2023

·

Se alojó 2 noches

Checking out was very slow, went searching for someone, then took along to print the invoice out, even though I was the only person around. Charged me £30 when I never spent a penny at the hotel, weird smell around the hotel, room was very small, tv never worked.

10

Sylvia

9 dic 2024

·

Se alojó 2 noches

The lady Fran or Frans at the front desk was very helpful and pleasant. She made our stay really nice especially with directions and how to get around on the train. Breakfast was really good. Beautiful hotel and convenient to shops and trains.

10

peter

27 oct 2025

·

Se alojó 2 noches

Nice clean hotel handy for public transport. Staff very welcoming and friendly, already booked again for May 26

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Ubicación

Excelente para el transporte, a poca distancia de la estación de East Croydon con fácil acceso al centro de Londres y Gatwick. Algunos huéspedes encontraron la zona menos agradable por la noche y señalaron el difícil acceso por carretera y el costoso aparcamiento.

Reseñas de huéspedes relacionadas

6

Simon

21 jun 2025

·

Se alojó 1 noche

Air conditioning didn’t work in room on hottest day of year Did give us a fan to us , friendly staff But we found hotel hard to get access to with the Croydon road network

4

Aswin

31 mar 2025

·

Se alojó 1 noche

Walking towards the hotel felt dangerous at night. Rooms were decrepit with mildew and musty smelling curtains The hilton app is rubbish

10

Julie

4 may 2023

·

Se alojó 2 noches

Close to Croydon train station and more affordable than staying downtown London. Quick access to trains to Gatwick which is one stop up or a 45 minute ride to Brighton Beach. 15 minutes to London Victoria.

8

Gulham

19 nov 2024

·

Se alojó 3 noches

Clean and comfortable room Restaurant with very limited menu. Breakfast buffet daily was disappointing. Excellent location for public transport, buses, trains, trams etc. Easy to get int central London by train and easy access to and from gatwick airport Walk to shops and restaurants

10

Anjum

11 oct 2023

·

Se alojó 1 noche

This property is situated next to the train station which made it very easy to travel.

8

Steve

18 abr 2023

·

Se alojó 2 noches

Good hotel with friendly staff. Difficult to find by car, no parking on site, breakfast was only average.

10

Alan

23 ago 2025

·

Se alojó 2 noches

Close to central Croydon. Carpark across road but only 1.85m headroom. Good for railway and tram.

6

Cherelle

9 jun 2024

·

Se alojó 1 noche

Convenient location for a short stay. Close to the train station and Box Park. Plenty of places to eat or get a drink nearby. At times lots of cars park outside the entrance making it hard to cross the road, particularly with the nearby building works blocking the pavement.

10

Christian

27 jun 2025

·

Se alojó 5 noches

Our stay was really good. Family of 5 we booked two family rooms that were connected. The location is the best! The train to central London(Victoria, Waterloo London Bridge)is a 2 min walk and there are also trains to Brighton and Gatwick airport, many restaurants in the area, movie theatre, shopping mall. One of the rooms was slightly smaller than the other. The staff are very friendly and accommodating. The hotel in itself needs much of a touch up as you can see some small deteriorations but not to the point of being put off so it can be easily ignored during the stay. I'd book again.

10

Kerrie

21 jun 2025

·

Se alojó 1 noche

Great hotel, clean room, just by the station

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Comida

El desayuno es generalmente bien valorado, con buena variedad y populares gofres recién hechos. Por el contrario, la oferta de cena en el lugar es limitada y a menudo se califica como deficiente, y la disponibilidad del servicio de habitaciones o del bar puede ser restringida.

Reseñas de huéspedes relacionadas

8

Stephen

19 ago 2025

·

Se alojó 1 noche

Swift check in, comfortable room, lovely shower. Had something to eat in the dining room which to be honest wasn't anything to write home about (quick heated pre packaged fish and chips) but I didn't want to go elsewhere, so it fulfilled a need.... Breakfast 'ok', a bit salty, and the dining room a little on the 'soulless' side, but the staff were helpful, smiley and friendly

8

Uwe

30 ago 2025

·

Se alojó 1 noche

Amazing staff at the reception. Check in was a breeze. Clean, well appointed room (with the most squeaky bed in all of Croydon though). Breakfast was really nice as well. I really enjoyed my stay.

10

Sarah

10 ago 2024

·

Se alojó 1 noche

The staff were so lovely and helpful. Couldn’t ask for better people. Breakfast is as fab especially the freshly made Waffle! Unbelievable! Air conditioning- wasn’t great. Information sheet might be useful in room.

2

Michael

5 sept 2025

·

Se alojó 1 noche

A basic hotel with 'literally' Chicago Town frozen pizza served up as fresh for £15!!!!

8

Gulham

19 nov 2024

·

Se alojó 3 noches

Clean and comfortable room Restaurant with very limited menu. Breakfast buffet daily was disappointing. Excellent location for public transport, buses, trains, trams etc. Easy to get int central London by train and easy access to and from gatwick airport Walk to shops and restaurants

10

Kevin

1 ago 2024

·

Se alojó 1 noche

Pleasant stay , good breakfast with great choices & very friendly staff

8

Maureen

19 feb 2025

·

Se alojó 2 noches

Well located for East Croydon station and local tram services. The property is quiet and provides good service within a locale well served by hotels of a similar standard. The breakfast offering is varied.

8

GBUBEMI

7 mar 2025

·

Se alojó 10 noches

The breakfast buffet was great.

2

Barbara

18 ago 2025

·

Se alojó 1 noche

Paid £105 for the room as it had aircon, could have stayed at the Travel lodge for 65 with a fan, but wanted aircon as it was a really not day. Aircon not working, was given a fan. Bed was so uncomfortable, reported to main reception who said we would get a mattress topper, when is arrived it was a mattress cover and made absolutely no difference. Was told that all the beds are the same. Spent the majority of the night in the night in the chair. Ordered fish and chips from the restaurant. When the meal came the two pieces of fish were so over fried, that when I tried to cut the breadcrumb it was broke up, to reveal a grey piece of fish about 3 inches long and far to chewy for even the knife to cut. Sent it back and changed for a chicken and bacon pizza. This was not much better, to be honest it booked just like a pizza you can buy from a supermarket for about £4, however charged £15. The noise of the doors banging was so loud, that when I manage to doze off in the chair, that woke me up. Whilst we were there we witnessed many other guests making the same complaints. We reported this to reception again in the morning who were apologetic that we had not had a good stay. We would not stay again.

8

Emma

6 jun 2024

·

Se alojó 1 noche

Room was comfortable and clean and they had a great breakfast selection.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $193	21 $161	22 $126	23 $111	24 $153
25 $106	26 $114	27 $142	28 $131	29 $112	30 $104	31 $132

DO	LU	MA	MI	JU	VI	SA
1 $96	2 $119	3 $168	4	5 $115	6 $106	7 $152
8 $94	9 $106	10 $157	11 $138	12 $106	13 $104	14 $131
15 $94	16 $110	17 $155	18 $144	19 $106	20 $113	21 $159
22 $94	23 $106	24 $149	25 $184	26 $111	27 $106	28 $167
29 $93	30 $108

Hampton by Hilton London Croydon

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama doble

Habitación, 1 cama doble con sofá cama

Habitación, 1 cama doble, accesible para personas con discapacidad

Habitación familiar, 2 camas dobles

Reseñas de los huéspedes sobre Hampton by Hilton London Croydon

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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