Radisson Blu Resort, Goa

Excellent rooms and hotel grounds. Great landscaping. Service was top notch and you can't beat the proximity to the beach.

We returned to collect an item we had accidentally left behind and were told it would already be waiting at reception. When we arrived, it turned out it hadn’t actually been retrieved yet. We were repeatedly told “2 more minutes,” but ended up waiting around 30 minutes. For most of that time there didn’t appear to be any real search happening. Once someone finally checked the lost-and-found, the item was located in about 30 seconds. The delay felt unnecessary and frustrating, especially since we had to keep our taxi waiting the entire time. Clearer communication and actually checking the obvious place first would have avoided the situation entirely.

Room was very clean and staff very attentive. Food at the hotel was delicious. A lot of variety.

Nice clean hotel. wonderful beach. very good restaurants in the neighborhood

I would recommend this hotel overall; however, there are a few areas that could be improved. While the restaurant staff completed their tasks as expected, the service lacked warmth and engagement. There was minimal interaction with guests, limited smiles, and an overall sense that the team was not fully enjoying or confident in their roles. This affected the overall dining experience. I would like to specifically acknowledge Denzil and the other chefs, who did a great job from the very first day of our visit. Their effort, consistency, truly stood out. Although the resort is rated as a five-star property, the service in some areas did not fully reflect that standard. The staff appears to lack overall experience and confidence, which understandably comes with time and training. As examples: • At checkout, we were not asked about our stay or given an opportunity to share feedback, despite having stayed for 8 nights. • We had to remind the staff about our food and service discount, as it was not applied automatically. That said, I would still recommend this resort to guests who are willing to overlook these gaps, as the property itself has strong potential and certain teams are clearly doing a great job 👏