Name: Hotel Willow Banks, Mall Road Shimla
Address: Near Tourism Lift, The Mall, Bemloi, Shimla, Shimla District, Himachal Pradesh, India, Shimla, Himachal Pradesh, India
Rating: 7.65

Guest reviews

7.7

Good

Based on 395 verified reviews

Facilities

6.9

Cleanliness

7.1

Rooms

6.8

Service

7.2

Location

7.7

Dining

7.4

Who stays here?

Couple

100%

10

Inderjeet

Mar 10, 2026

·

Stayed 3 nights

Very accommodating staff right from front seat to housekeeping. I left Tip for housekeeping and the guy didn’t take whom I then called and gave. Breakfast was very delicious and staff was also very courteous. An excellent hotel to stay

10

Helyn

Mar 2, 2026

·

Stayed 7 nights

Excellent responsive staff!

6

Guriqbal

Dec 21, 2025

·

Stayed 2 nights

Descent room

10

Anthony

Oct 27, 2025

·

Stayed 3 nights

Great location and lovely views from the balcony. Bed was very comfortable

10

Harsh

Sep 20, 2025

·

Stayed 4 nights

My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla.

Near Tourism Lift, The Mall, Bemloi, Shimla, Shimla District, Himachal Pradesh, India

Location

Located in Shimla, Hotel Willow Banks, Mall Road Shimla is just steps from Mall Road and 7 minutes by foot from Christ Church. This spa hotel is 0.8 mi (1.3 km) from Kali Bari Temple and 2.3 mi (3.6 km) from Lakkar Bazar.

Mall Road(0.1 miles)

Christ Church(0.4 miles)

Gaiety Theater(0.4 miles)

The Ridge(0.4 miles)

Gaiety Heritage Cultural Complex(0.4 miles)

Himalayan Aviary(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 14:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of INR 200 per day. Parking is limited, and reservations are not required.

Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee of approximately INR 700 for adults and INR 500 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 2:30 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

The hotel is located just steps from Mall Road and is a 7-minute walk from Christ Church. It is 0.8 miles from Kali Bari Temple and 2.3 miles from Lakkar Bazar.

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of INR 2000 per night, and advance request or confirmation may be required.

Hotel Willow Banks, Mall Road Shimla

Amenities

Property description

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Guest reviews