U Boutique Hotel, SureStay Collection by BW

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très pratique, on nous a donné un code pour pouvoir avoir accès à une carte qui ouvre notre chambre. nous avions réservé une chambre avec salle de bain privée. la salle de bain était juste en face de notre chambre fermée par une clé. chambre petite mais moderne très sympa.

L’emplacement est parfait pour rejoindre les restaurants sur Cuba Street et pour descendre jusqu’à la baie. Très bon restaurants autour. Nous avions la chambre 2, plus petite que sur la photo, et la toilette privative à l’extérieur de la chambre entre 2 autres chambres… j’aime moins. Un peu chaud dans la chambre, pas d’air conditionné et les fenêtres n’ouvrent pas très grand. Actuellement il y a de la construction autour débutant à 7h30.

We booked the biggest room with king bed and a single bed. The room was situated on a fairly busy street where vehicles kept passing at all times of the night. Too late did we realise that the wall facing the street was no wall at all but a gate with gaps so big you could look outside. The front "door" was a glass wall exposing the entire room to the outside if you open the curtains. The room itself smelt of mould, had no windows and the bathroom was a disaster. Not only did the shower water go all over the bathroom, but the walls and windowsill were peeling and yellowed. The kitchenette window was mouldy. The beds were comfortable, but we got no sleep due to the noise on the street. There might be something resembling social housing across the street, and you could hear people gathering outside and talking loudly in the night. We asked to have a different room in the other building that seemed a bit newer, and the manager begrudgingly allowed us to move to the top floor. This room was tiny and had a king bed and a single bed. Luckily, it had a window you could open, but the handle on the right side was broken off and the window would not close properly. This room was quieter and in much better condition. However, it had no air-condition, and it was really small. Would not recommend and would not book again. I am shocked at the high rating this hotel has, as we spoke to a couple staying there who seemed underwhelmed to say it politely.

Staff were very helpful as we had a significantly delayed arrival. Good information and instructions provided for access. We did ask for parking but didn't really need it as there was available and free on street parking for the holiday weekend.