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Sheraton Philadelphia Downtown

219 US$

/nat

Gennemsnit for september

Sheraton Philadelphia Downtown - Image 1

Sheraton Philadelphia Downtown - Værelse

Sheraton Philadelphia Downtown - Værelse

Sheraton Philadelphia Downtown - Restaurant

Sheraton Philadelphia Downtown - Badeværelse

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219 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Sheraton Philadelphia Downtown ligger prisen pr. nat i gennemsnit på 126 US$ i den billigste måned (december) og 323 US$ i den dyreste måned (maj), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Sheraton Philadelphia Downtown pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	145 US$
februar	187 US$
marts	232 US$
april	210 US$
maj	323 US$
juni	293 US$
juli	276 US$
august	182 US$
september	219 US$
oktober	234 US$
november	201 US$
december	126 US$

Dyrest: maj (ca. 323 US$)

Billigst: december (ca. 126 US$)

Om dette overnatningssted

Gør brug af praktiske faciliteter, såsom gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk. Dette hotel tilbyder desuden bryllupsfaciliteter, tv på fællesarealer og balsal.

Faciliteter

Gør brug af praktiske faciliteter, såsom gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk. Dette hotel tilbyder desuden bryllupsfaciliteter, tv på fællesarealer og balsal.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et forretningscenter, gratis aviser i lobbyen og renseri/vaskeservice. Planlægger du et arrangement i Philadelphia? På dette hotel er der et område på 6422 kvadratmeter til rådighed, bestående af konferencelokaler og 22 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Tag forbi dette hotels restaurant, Terrace Cafe, og spis frokost. Du kan også spise på stedets kaffebar/café eller blive på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.00 til kl. 11.00.

Værelser

Overnat i et af de 756 værelser, der indeholder fladskærms-tv. Din seng er udstyret med topmadras og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med gratis toiletartikler og hårtørrer.

Lokation

Sheraton Philadelphia Downtown har en central beliggenhed i Philadelphia, kun 7 min. gang fra Ben Franklins Nationale Mindesmærke og 12 min. gang fra Reading Terminal Market. Dette hotel ligger 2,1 km fra Liberty Bell Center og 2,2 km fra Philadelphia Kunstmuseum.

I nærheden

Cathedral Basilica of Saints Peter and Paul(0.1 mil)
Love Park(0.2 mil)
Benjamin Franklin Parkway(0.3 mil)
Fairmount Park(0.3 mil)
Pennsylvania Convention Center(0.4 mil)
The Franklin Institute(0.4 mil)
Ben Franklins Nationale Mindesmærke(0.4 mil)
Rådhuset, Philadelphia(0.5 mil)
Barnes Foundation(0.5 mil)
Walnut Street(0.6 mil)
Reading Terminal Market(0.6 mil)
Rittenhouse Square(0.7 mil)
Academy of Music(0.8 mil)
The Mütter Museum(0.8 mil)
Miller Theater(0.8 mil)
Philadelphia International Airport (PHL)(11.2 mil)
Philadelphia, PA (PNE-Northeast Philadelphia)(14.4 mil)
Blue Bell, PA (BBX-Wings Field)(20.5 mil)
Trenton, New Jersey (TTN-Mercer)(33.6 mil)
Wilmington, DE (ILG-New Castle)(34.2 mil)

Parkering
Restaurant
Ikkerygerværelser
Forretningscenter
Renseri
Tennisbaner

Lokation

201 North 17th Street, Logan Square, Philadelphia, Pennsylvania, USA

Cathedral Basilica of Saints Peter and Paul (0.1 mil)

Love Park (0.2 mil)

Benjamin Franklin Parkway (0.3 mil)

Fairmount Park (0.3 mil)

Pennsylvania Convention Center (0.4 mil)

The Franklin Institute (0.4 mil)

Flere oplysninger om lokationen

Gæsteanmeldelser

8

Meget god

Baseret på 1.307 verificerede anmeldelser

Hvem overnatter her?

Business

18%

Par

35%

Familie

26%

Gruppe

13%

Solorejsende

5%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Sheraton Philadelphia Downtown roser anmeldere gentagne gange den centrale beliggenhed, hvor man nemt kan gå til mange steder, og det venlige personale, samtidig med at de bemærker komfortable, ofte rummelige værelser; dog inkluderer tilbagevendende ulemper inkonsekvenser med varmt vand, lejlighedsvise mangler i rengøringen, ventetid på elevatorerne og dyre parkeringsomkostninger.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Sheraton Philadelphia Downtown roser anmeldere gentagne gange den centrale beliggenhed, hvor man nemt kan gå til mange steder, og det venlige personale, samtidig med at de bemærker komfortable, ofte rummelige værelser; dog inkluderer tilbagevendende ulemper inkonsekvenser med varmt vand, lejlighedsvise mangler i rengøringen, ventetid på elevatorerne og dyre parkeringsomkostninger.

Gæster fremhæver ofte de praktiske faciliteter på stedet, såsom lobbybaren, Starbucks og fitnesscenteret. Under travle arrangementer nævnes der underbemanding i restauranterne, langsom service og fejl i reservationer eller værelseskategorier. Forvent en bekvem base og komfortable værelser, men vær forberedt på lejlighedsvise driftsmæssige udfordringer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Parkering er tilgængelig, men beskrives ofte som dyr; elevatorerne er genstand for gentagne klager over lange ventetider eller funktionsfejl. Gæster nævner et godt fitnesscenter og en god opsætning med lobby/bar, samtidig med at de bemærker, at der ikke er nogen pool og begrænsede ekstra faciliteter såsom gavebutik, mikrobølgeovn eller isterninger.

Relaterede gæsteanmeldelser

10

ADRIANO

23. jul. 2025

·

Overnattede 2 nætter

Very convenient hotel with easy in-and-out self parking (paid). Safe surroundings when walking at night. Room was spacious and very clean. Staff was very polite and friendly. Would definitely stay again.

Very convenient hotel with easy in-and-out self parking (paid). Safe surroundings when walking at night. Room was spacious and very clean. Staff was very polite and friendly. Would definitely stay again.

10

Angel

31. mar. 2024

·

Overnattede 2 nætter

The only thing I found excessive was the cost of hotel parking, you pay to stay in a room and you also have to pay for parking separately and very expensive.

The only thing I found excessive was the cost of hotel parking, you pay to stay in a room and you also have to pay for parking separately and very expensive.

10

Bev

10. nov. 2024

·

Overnattede 1 nat

Staff was very attentive and did a fabulous job in all areas. Self-parking was fantastic! Easy to enter, safe and large parking spots! Will return!

Staff was very attentive and did a fabulous job in all areas. Self-parking was fantastic! Easy to enter, safe and large parking spots! Will return!

6

Angel

26. feb. 2024

·

Overnattede 1 nat

Normal hotel. Charges for late/extended checkouts, limited vending machines/options, expensive paid parking, nothing really that would make me choose this hotel over another.

Normal hotel. Charges for late/extended checkouts, limited vending machines/options, expensive paid parking, nothing really that would make me choose this hotel over another.

6

Jodi

25. feb. 2024

·

Overnattede 1 nat

The elevators were not working properly. Several times people got stuck in elevators or the doors wouldn’t open/close all the way. We chose to take the stairs but an unstable person was occupying that space for an unknown amount of time making it unsafe and difficult to get to where we needed to go on time. Front desk staff was polite and helpful.

The elevators were not working properly. Several times people got stuck in elevators or the doors wouldn’t open/close all the way. We chose to take the stairs but an unstable person was occupying that space for an unknown amount of time making it unsafe and difficult to get to where we needed to go on time. Front desk staff was polite and helpful.

6

Lucia

3. feb. 2025

·

Overnattede 2 nætter

During our stay , Showers having issues with its temperature and pressure. Ice machines located only on a few floors above the 15th floor. No microwave in the room.

During our stay , Showers having issues with its temperature and pressure. Ice machines located only on a few floors above the 15th floor. No microwave in the room.

6

Daniel

22. jun. 2025

·

Overnattede 4 nætter

Wish such a big hotel would have laundry service for guests

Wish such a big hotel would have laundry service for guests

10

Joel

19. feb. 2024

·

Overnattede 2 nætter

Nice hotel,just be aware you have to pay for parking,and if you move the car after parking you have to pay again,street parking is only for 4hrs,Pool has been closed indefinitely since covid started

Nice hotel,just be aware you have to pay for parking,and if you move the car after parking you have to pay again,street parking is only for 4hrs,Pool has been closed indefinitely since covid started

10

Alexandre

18. nov. 2025

·

Overnattede 2 nætter

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

6

Robert

25. feb. 2024

·

Overnattede 2 nætter

Elevators took forever. Discouraged one to go up to room because of horrendous wait. Valet took 30 minutes to retrieve car.

Elevators took forever. Discouraged one to go up to room because of horrendous wait. Valet took 30 minutes to retrieve car.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne er blandede: mange finder værelserne rene, men gentagne rapporter nævner støvede områder, plettede sengetøj eller tæpper, lejlighedsvise skadedyr og inkonsekvent rengøring, hvor nogle badeværelser trænger til bedre vedligeholdelse.

Relaterede gæsteanmeldelser

6

Yennifer

9. nov. 2024

·

Overnattede 1 nat

The towels were stained and the shower curtain had black mold. Thank goodness I always travel with towels. I was only staying one night so I didn’t bother to ask for new ones. They need to give it a bit more TLC. Also, the guests were slamming doors and being loud.

The towels were stained and the shower curtain had black mold. Thank goodness I always travel with towels. I was only staying one night so I didn’t bother to ask for new ones. They need to give it a bit more TLC. Also, the guests were slamming doors and being loud.

4

samirah

27. okt. 2025

·

Overnattede 1 nat

There was a bit of a wait for check - in The mattress sunk while I slept BUT the ultimate DISGUST was to wake up and see a ROACH crawling on the nightstand behind your bed! Since I booked through Hotel.com, I was UNBLE to get any type of refund!

There was a bit of a wait for check - in The mattress sunk while I slept BUT the ultimate DISGUST was to wake up and see a ROACH crawling on the nightstand behind your bed! Since I booked through Hotel.com, I was UNBLE to get any type of refund!

4

London

7. jun. 2025

·

Overnattede 3 nætter

I was bitten by beg bugs on my arm and back.

I was bitten by beg bugs on my arm and back.

4

Diana Elizabeth-Lopez

1. jun. 2025

·

Overnattede 3 nætter

The check in process was quick at 6pm. The parking is expensive. The room was smelly, had dark lighting, and just felt really musty. The bathroom wasnt properly cleaned. The rim of the sink and edge of the shower looked like some mold or something was left without cleaning. I wouldnt stay here again.

The check in process was quick at 6pm. The parking is expensive. The room was smelly, had dark lighting, and just felt really musty. The bathroom wasnt properly cleaned. The rim of the sink and edge of the shower looked like some mold or something was left without cleaning. I wouldnt stay here again.

6

Edwin

25. jun. 2025

·

Overnattede 5 nætter

Room was dusty. Bathroom didn’t have a fan. Carry an air freshener or use the common toilets downstairs if you intend to so a No. 2. Housekeeping was poor. Only picked up garbage and replaced towels without wiping down surfaces properly.

Room was dusty. Bathroom didn’t have a fan. Carry an air freshener or use the common toilets downstairs if you intend to so a No. 2. Housekeeping was poor. Only picked up garbage and replaced towels without wiping down surfaces properly.

6

Tarek

22. maj 2025

·

Overnattede 4 nætter

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

8

John

4. jun. 2025

·

Overnattede 4 nætter

I loved its location and closeness to downtown Philly. I did not like that my room was never cleaned any day I was there, even if I occupied it during cleaning hours.

I loved its location and closeness to downtown Philly. I did not like that my room was never cleaned any day I was there, even if I occupied it during cleaning hours.

6

athena

7. apr. 2025

·

Overnattede 3 nætter

The lobby area was always uncomfortably cold. We all had the same issue in our large group . No one seemed interested in looking into making it better . Also the rooms were very dusty. Blow dryer , window area and lamps covered in dust

The lobby area was always uncomfortably cold. We all had the same issue in our large group . No one seemed interested in looking into making it better . Also the rooms were very dusty. Blow dryer , window area and lamps covered in dust

2

victor Isaac

2. apr. 2024

·

Overnattede 1 nat

It was pretty disgusting, the shower curtains looks preety nasty, a lot of little trash on the carpet.

It was pretty disgusting, the shower curtains looks preety nasty, a lot of little trash on the carpet.

6

Tikia

7. jun. 2025

·

Overnattede 1 nat

The room could have been more clean. There were stains on the wall, and there was hairs in the bathroom tub that were not mine.

The room could have been more clean. There were stains on the wall, and there was hairs in the bathroom tub that were not mine.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige og komfortable med nogle rolige etager og udsigt over byen, selvom indretningen kan virke forældet, og støj eller lyde fra HVAC-systemet kan trænge igennem; nogle bemærker hængende madrasser eller flade puder.

Relaterede gæsteanmeldelser

6

Danielle

4. mar. 2023

·

Overnattede 1 nat

I loved thatvthis hotel was downtown with high rise buildings which reminds me of NYC. The esthetics of the hotels was beautiful however, the rooms or maybe the carpet held a smell.

I loved thatvthis hotel was downtown with high rise buildings which reminds me of NYC. The esthetics of the hotels was beautiful however, the rooms or maybe the carpet held a smell.

6

Tai

2. aug. 2025

·

Overnattede 5 nætter

Quiet street but unimpressive entrance. HVCA too noisy.

Quiet street but unimpressive entrance. HVCA too noisy.

10

Sabrina H

23. jan. 2023

·

Overnattede 1 nat

Great location. Super courteous staff. Room is quiet and comfy, with a lovely view!

Great location. Super courteous staff. Room is quiet and comfy, with a lovely view!

10

Rachel

22. jun. 2025

·

Overnattede 3 nætter

Clean, nice and convenient to most everything we needed. Quiet at night and fast elevators. The beds and pillows were super comfortable!

Clean, nice and convenient to most everything we needed. Quiet at night and fast elevators. The beds and pillows were super comfortable!

10

Naeemah

4. jun. 2025

·

Overnattede 3 nætter

Spacious room, nice lobby and staff, convenient location.

Spacious room, nice lobby and staff, convenient location.

6

Alex

18. maj 2025

·

Overnattede 2 nætter

Good location. Mediocre service (forgot to supply enough towels after request was made at front desk, since no one would answer phone) Very used, saggy and hard mattress.

Good location. Mediocre service (forgot to supply enough towels after request was made at front desk, since no one would answer phone) Very used, saggy and hard mattress.

10

Gregory

17. aug. 2025

·

Overnattede 1 nat

Lots of space for hotel room

Lots of space for hotel room

10

Alexandre

18. nov. 2025

·

Overnattede 2 nætter

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

6

Kristi

17. aug. 2025

·

Overnattede 1 nat

Large rooms- a bit outdated and a stale smell to room. For the prices paid would have expected a little bit more- but still not terrible.

Large rooms- a bit outdated and a stale smell to room. For the prices paid would have expected a little bit more- but still not terrible.

6

Norma

2. nov. 2025

·

Overnattede 2 nætter

Didn't eat there. Bell desk was amazing. Offered local spots to try and prompt service when using the bell services. Room was ok. Bathroom shower floor is very slippery. Pillows are very flat. Somewhat quite rooms. You can hear all the doors around us closing.

Didn't eat there. Bell desk was amazing. Offered local spots to try and prompt service when using the bell services. Room was ok. Bathroom shower floor is very slippery. Pillows are very flat. Somewhat quite rooms. You can hear all the doors around us closing.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen bliver ofte rost som venlig og imødekommende, men flere anmeldelser beskriver fejl i ind- eller reservationsprocessen, langsom opfølgning på anmodninger og underbemanding under travle arrangementer.

Relaterede gæsteanmeldelser

10

Kristina

26. nov. 2025

·

Overnattede 1 nat

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

10

Courtney

11. apr. 2025

·

Overnattede 2 nætter

The staff was excellent. Everyone was extremely friendly and helpful.

The staff was excellent. Everyone was extremely friendly and helpful.

10

Cynthia

22. jun. 2025

·

Overnattede 2 nætter

Everyone was very accommodating at the hotel from the time I checked in even to the morning having breakfast before I left. The staff is amazing there I really enjoyed my stay.

Everyone was very accommodating at the hotel from the time I checked in even to the morning having breakfast before I left. The staff is amazing there I really enjoyed my stay.

4

Gabriela

19. maj 2023

·

Overnattede 1 nat

Staff was slow to help. I didn't get the room that booked. No price adjustment was made for getting a downgrade. Waited 20 minutes to get my bags (nobody at the bell desk), and my taxi wasn't scheduled. I requested the room that I paid for, but they didn't provide it. They didn't checked me in at 6:40 am when I arrived, and when I came back at 1 pm I was put on a waitlist with 20 people ahead of me. I was the first one that arrived that day. Why was I on a waitlist #20? Not right. $500 tax for a night in a downgraded room and no price adjustment? Terrible customer service! There wasn't anyone at the bell desk because they lost the bags of another customer and were looking for them, and nobody was helping the other customers while they were looking for the lost bags. Terrible Service!

Staff was slow to help. I didn't get the room that booked. No price adjustment was made for getting a downgrade. Waited 20 minutes to get my bags (nobody at the bell desk), and my taxi wasn't scheduled. I requested the room that I paid for, but they didn't provide it. They didn't checked me in at 6:40 am when I arrived, and when I came back at 1 pm I was put on a waitlist with 20 people ahead of me. I was the first one that arrived that day. Why was I on a waitlist #20? Not right. $500 tax for a night in a downgraded room and no price adjustment? Terrible customer service! There wasn't anyone at the bell desk because they lost the bags of another customer and were looking for them, and nobody was helping the other customers while they were looking for the lost bags. Terrible Service!

6

Tarek

22. maj 2025

·

Overnattede 4 nætter

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

4

Trevor

23. jun. 2025

·

Overnattede 3 nætter

My check in experience was a nightmare. I was due to check in on Thursday June 19th for the New Balance Nation track meet. My flight was cancelled and there were no other flights to Philly that day. Travelocity contacted the property to inform the. Of the situation and confirmed I would not be marked as a no show and early check in on Friday would be available. Upon arrival, I was first told I was marked as a no show, even though my stay was prepaid. The staff was completely unempathic and told me to wait in the lobby while they sorted it out. I had to keep checking for an update as no one offered to update me in person or with a simple call or text. I waited in their lobby for two and a half hours, my son sleeping on a couch. Only when I re escalated through Travelocity did the hotel get me a room. I walked up and the Front Desk clerk just handed me a key. No apology for the wait, did not say a word.

My check in experience was a nightmare. I was due to check in on Thursday June 19th for the New Balance Nation track meet. My flight was cancelled and there were no other flights to Philly that day. Travelocity contacted the property to inform the. Of the situation and confirmed I would not be marked as a no show and early check in on Friday would be available. Upon arrival, I was first told I was marked as a no show, even though my stay was prepaid. The staff was completely unempathic and told me to wait in the lobby while they sorted it out. I had to keep checking for an update as no one offered to update me in person or with a simple call or text. I waited in their lobby for two and a half hours, my son sleeping on a couch. Only when I re escalated through Travelocity did the hotel get me a room. I walked up and the Front Desk clerk just handed me a key. No apology for the wait, did not say a word.

10

Richard

24. apr. 2023

·

Overnattede 2 nætter

Hotel staff is amazing. They took care of a little issue when we first got there quickly and were pleasant about it. Everyone there smiled and would say hello.

Hotel staff is amazing. They took care of a little issue when we first got there quickly and were pleasant about it. Everyone there smiled and would say hello.

10

Sheila

23. jul. 2025

·

Overnattede 1 nat

Great hotel, Nisha was wonderful at check in, all staff were friendly and helpful. Room and beds were comfortable. Will definitely stay here again.

Great hotel, Nisha was wonderful at check in, all staff were friendly and helpful. Room and beds were comfortable. Will definitely stay here again.

2

Mike

16. feb. 2025

·

I booked and PAID for (Jan 28, 2025) a Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor). When I arrived (Feb 13, 2025) I was told the room was given to another customer and that they would book us into a "deluxe" room. Unfortunately, THAT room had no Sofa bed. My daughter went back down to the front desk and asked for a different room. She was told they had nothing and a roll away bed would be sent ASAP. It never showed. She called twice and was told that the bed was coming. Nothing showed. Someone had to SLEEP ON THE FLOOR Thursday night! The front desk manager's name is Nikki. She was less than helpful. I expect a full refund for my reservation. I intend to contact the Sheraton as soon as I launch this review. If I can't get satisfaction, I will contact Expedia directly next. If that is unsuccessful, I will contact my credit card company and file a formal complaint. I am an extremely unhappy customer. The Sheraton Hotel is to blame. Expedia needs to force them to refund my reservation ($306.21) in full.

I booked and PAID for (Jan 28, 2025) a Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor). When I arrived (Feb 13, 2025) I was told the room was given to another customer and that they would book us into a "deluxe" room. Unfortunately, THAT room had no Sofa bed. My daughter went back down to the front desk and asked for a different room. She was told they had nothing and a roll away bed would be sent ASAP. It never showed. She called twice and was told that the bed was coming. Nothing showed. Someone had to SLEEP ON THE FLOOR Thursday night! The front desk manager's name is Nikki. She was less than helpful. I expect a full refund for my reservation. I intend to contact the Sheraton as soon as I launch this review. If I can't get satisfaction, I will contact Expedia directly next. If that is unsuccessful, I will contact my credit card company and file a formal complaint. I am an extremely unhappy customer. The Sheraton Hotel is to blame. Expedia needs to force them to refund my reservation ($306.21) in full.

2

James

31. aug. 2025

·

Overnattede 1 nat

Didn’t seem like the front desk was willing to make anything happen. Spent over 200 on a booking website they claimed they couldn’t find so went out of pocket for a room. Also a 2nd room for young girls from Canada who planned to sleep in a vehicle after a concert. Deciding to help out got them a room for the night before the travel back. 800 dollar night and I got attitude and multiple attempts to charge my account without contacting me.

Didn’t seem like the front desk was willing to make anything happen. Spent over 200 on a booking website they claimed they couldn’t find so went out of pocket for a room. Also a 2nd room for young girls from Canada who planned to sleep in a vehicle after a concert. Deciding to help out got them a room for the night before the travel back. 800 dollar night and I got attitude and multiple attempts to charge my account without contacting me.

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Lokation

Praktisk, central beliggenhed nær store museer, Reading Terminal Market, offentlig transport og seværdigheder i centrum; flere gæster følte sig også trygge ved at bevæge sig rundt i området.

Relaterede gæsteanmeldelser

10

Beth

11. aug. 2025

·

Overnattede 2 nætter

The staff at this hotel went out of their way to make sure I had a wonderful birthday stay. The parking was right on site and the hotel was in a great location. Neisha was super helpful.

The staff at this hotel went out of their way to make sure I had a wonderful birthday stay. The parking was right on site and the hotel was in a great location. Neisha was super helpful.

10

Kristina

26. nov. 2025

·

Overnattede 1 nat

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

8

Helena

6. mar. 2023

·

Overnattede 1 nat

Convenient location

Convenient location

10

MICHAEL

17. jul. 2025

·

Overnattede 1 nat

The accommodation met all of my needs. The hotel is located within walking distance of Center City area, Love Park and the Reading Terminal Market.

The accommodation met all of my needs. The hotel is located within walking distance of Center City area, Love Park and the Reading Terminal Market.

10

Barbara

29. jul. 2024

·

Overnattede 1 nat

Great location

Great location

10

Jamie

4. maj 2025

·

Overnattede 1 nat

Great central location

Great central location

10

AGUSTIN GERARDO

22. aug. 2025

·

Overnattede 1 nat

The hotel has a very good location, it is walking distance from the downtown and the main attractions.

The hotel has a very good location, it is walking distance from the downtown and the main attractions.

10

Nicole

20. feb. 2023

·

Overnattede 1 nat

Was absolutely beautiful and in the center of Philly. We will definitely stay here again

Was absolutely beautiful and in the center of Philly. We will definitely stay here again

10

Anita C

5. aug. 2025

·

Overnattede 4 nætter

Excellent customer service and location to major attractions was one of the main reasons we decided to stay at this hotel

Excellent customer service and location to major attractions was one of the main reasons we decided to stay at this hotel

10

Kerri

20. jul. 2025

·

Overnattede 2 nætter

Great location.

Great location.

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Spisning

Spisemulighederne på stedet og baren får mange positive kommentarer for kvaliteten og det venlige personale, men nogle gæster oplevede begrænsede menuer, lange ventetider eller kolde retter, når der var travlt.

Relaterede gæsteanmeldelser

8

Carrilee

4. feb. 2024

·

Overnattede 2 nætter

Trying to order food to go from the in hotel restaurant was difficult. You would think there would be more staff availae when a big event (dance competition) is happening on site.

Trying to order food to go from the in hotel restaurant was difficult. You would think there would be more staff availae when a big event (dance competition) is happening on site.

6

Luisa

4. mar. 2024

·

Overnattede 2 nætter

Understaffed restaurant. Indifferent front desk.

Understaffed restaurant. Indifferent front desk.

10

tara

29. mar. 2025

·

Overnattede 3 nætter

Stay annually. Staff friendly and helpful. Bar food and breakfast options are very good. Clean and quiet.

Stay annually. Staff friendly and helpful. Bar food and breakfast options are very good. Clean and quiet.

10

Adair

4. aug. 2025

·

Overnattede 2 nætter

The room was comfortable and well appointed. The food was delicious. I had dinner and lunch the next day- both very satisfying.

The room was comfortable and well appointed. The food was delicious. I had dinner and lunch the next day- both very satisfying.

10

Herb

30. nov. 2025

·

Overnattede 2 nætter

Clean room, nice turn down service (no waste of towels),restaurant was excellent.

Clean room, nice turn down service (no waste of towels),restaurant was excellent.

10

Elisa

24. jul. 2025

·

Overnattede 4 nætter

Everything was great with the exception of one waitress who refused to take a room service order tours the end of his shift and when I went in person to get food was rude and disrespectful. He finished contaminating the food I took… :(. My kids were hungry… how hard is that to understand for a waitress??? Everyone else was incredible friendly and truly looking to help and serve… I was there during the club World Cup

Everything was great with the exception of one waitress who refused to take a room service order tours the end of his shift and when I went in person to get food was rude and disrespectful. He finished contaminating the food I took… :(. My kids were hungry… how hard is that to understand for a waitress??? Everyone else was incredible friendly and truly looking to help and serve… I was there during the club World Cup

10

Dee

2. feb. 2025

·

Overnattede 1 nat

Everything was good and all the staff I personally dealt with were courteous and helpful. The issue we felt was lack of proper staffing (valet, check in, bar/restaurant during peak hours for such a large event (dance competition and convention). My travel mates ordered food to go from the bar on Friday evening (2 salads). It took about 45 minutes to receive the boxes-only to get up to the room to discover they had not been given any utensils. When one of them started to go back down to get the forks, the other diner (luckily) noticed that neither of them had been given any salad dressing either. When she approached the waitress that had helped them, she pointed out that they didn’t get their utensils or salad dressing. The waitress said “I didn’t pack the order……..“ I’m sure it was a long shift for her, but a simple, “Oh! I’m sorry!” goes a long way in these situations.

Everything was good and all the staff I personally dealt with were courteous and helpful. The issue we felt was lack of proper staffing (valet, check in, bar/restaurant during peak hours for such a large event (dance competition and convention). My travel mates ordered food to go from the bar on Friday evening (2 salads). It took about 45 minutes to receive the boxes-only to get up to the room to discover they had not been given any utensils. When one of them started to go back down to get the forks, the other diner (luckily) noticed that neither of them had been given any salad dressing either. When she approached the waitress that had helped them, she pointed out that they didn’t get their utensils or salad dressing. The waitress said “I didn’t pack the order……..“ I’m sure it was a long shift for her, but a simple, “Oh! I’m sorry!” goes a long way in these situations.

10

Lorraine

12. mar. 2023

·

Overnattede 2 nætter

The staff - whether at the bar, restaurant or front desk - personable, friendly and the enticement to stay again. The food was perfect and the room (with a view) we loved. We’ll be back!

The staff - whether at the bar, restaurant or front desk - personable, friendly and the enticement to stay again. The food was perfect and the room (with a view) we loved. We’ll be back!

10

Danielle

17. aug. 2025

·

Overnattede 1 nat

The hotel was nice, clean and pretty quite. There was a stain on the carpet in the room but that's not a big deal. What stood out as great was how fantastic the staff was. Every staff interaction felt friendly in a genuine way. Special shout out to Tonya my waitress at the hotel restaurant! She was so nice and helpful!

The hotel was nice, clean and pretty quite. There was a stain on the carpet in the room but that's not a big deal. What stood out as great was how fantastic the staff was. Every staff interaction felt friendly in a genuine way. Special shout out to Tonya my waitress at the hotel restaurant! She was so nice and helpful!

6

Mark

27. dec. 2023

·

Overnattede 1 nat

Only stayed the one night as a stop over to DC. Room was basic and noisy. Went for breakfast, no buffet style breakfast available. Ordered two poached eggs on toast eggs were cold and like rubber, toast was stone cold all for $16! Location was convenient. Parking at the hotel is ran by an external company at $39 per night self park or $60 valet.

Only stayed the one night as a stop over to DC. Room was basic and noisy. Went for breakfast, no buffet style breakfast available. Ordered two poached eggs on toast eggs were cold and like rubber, toast was stone cold all for $16! Location was convenient. Parking at the hotel is ran by an external company at $39 per night self park or $60 valet.

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8

Yoshihiro

8. aug. 2026

·

Overnattede 3 nætter

Perfectly located, Sheraton Philadelphia Downtown makes my vacation easy and comfortable! Various places of my interest are within 10-20 minute walking of the hotel.

Perfectly located, Sheraton Philadelphia Downtown makes my vacation easy and comfortable! Various places of my interest are within 10-20 minute walking of the hotel.

4

Dallin

7. aug. 2026

·

Overnattede 2 nætter

The hotel was hosting a big party for 100+ furries. Loud music vibrated the whole building until at least 3 am one night. Impossible to get on the elevators.

The hotel was hosting a big party for 100+ furries. Loud music vibrated the whole building until at least 3 am one night. Impossible to get on the elevators.

10

Paul

31. jul. 2026

·

Overnattede 1 nat

Decent hotel overall

Decent hotel overall

10

Hazel

30. jul. 2026

·

Overnattede 2 nætter

We enjoyed our stay it was a very nice hotel clean and the bed was very comfortable the staff was very kind and friendly the bar was fun the only thing I would add that that needs work is I wish there was more than a over price buffet and not much at the grab and go other than that it was awesome.

We enjoyed our stay it was a very nice hotel clean and the bed was very comfortable the staff was very kind and friendly the bar was fun the only thing I would add that that needs work is I wish there was more than a over price buffet and not much at the grab and go other than that it was awesome.

10

Danielle

28. jul. 2026

·

Overnattede 1 nat

Great customer service around food spots and in the heart of the city

Great customer service around food spots and in the heart of the city

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 02:00

Før 12:00

Sikkerhedsdepositum

Du skal betale det fuldt refunderbare depositum for denne ejendom.

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

Valgfrie tilvalg

Yderligere betalte tjenesteydelser du kan anmode om.

Har du et spørgsmål?

Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9 $135	10 $135	11 $158	12 $179
13 $129	14 $256	15 $774	16 $225	17 $157	18 $168	19 $202
20 $148	21 $179	22 $168	23 $168	24 $152	25 $168	26 $168
27 $137	28 $242	29 $774	30 $471

oktober 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 23.00. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 21 år.

Du skal betale følgende fuldt refunderbare depositum.

Deposit: USD 175.00 per accommodation, per stay

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
Betaling uden kontanter er tilgængelig
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og røgalarm
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet

Børn i alderen 16 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Der kan være begrænset adgang til visse faciliteter. Gæster kan kontakte overnatningsstedet for flere oplysninger via kontaktoplysningerne i reservationsbekræftelsen.

Begrænset parkeringshøjde.

Der er mulighed for kontaktløs betaling for alle transaktioner.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).

Gebyr for morgenmadsbuffet: 20.95 USD pr. person (cirkapriser)
Gebyr for selvstændig parkering (overdækket): 53 USD pr. dag (intet gebyr for indkørsel/udkørsel)
Gebyr for parkeringsservice: USD 69 pr. dag (intet gebyr for indkørsel/udkørsel)
Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.