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Sheraton Philadelphia Downtown

234 US$

/natt

Snitt för oktober

Sheraton Philadelphia Downtown - Image 1

Sheraton Philadelphia Downtown - Rum

Sheraton Philadelphia Downtown - Rum

Sheraton Philadelphia Downtown - Restaurang

Sheraton Philadelphia Downtown - Badrum

Priser för Sheraton Philadelphia Downtown

Välj datum för att se priser och tillgänglighet.

234 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Sheraton Philadelphia Downtown är priset per natt i genomsnitt 126 US$ under den billigaste månaden (december) och 323 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Sheraton Philadelphia Downtown efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	145 US$
februari	187 US$
mars	232 US$
april	210 US$
maj	323 US$
juni	293 US$
juli	276 US$
augusti	197 US$
september	249 US$
oktober	234 US$
november	201 US$
december	126 US$

Dyrast: maj (ca 323 US$)

Billigast: december (ca 126 US$)

Om detta boende

Passa på att dra nytta av bland annat gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk. Detta hotell har även bröllopstjänster, en tv i allmänt utrymme och danssal.

Bekvämligheter

Passa på att dra nytta av bland annat gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk. Detta hotell har även bröllopstjänster, en tv i allmänt utrymme och danssal.

Företagsfaciliteter

Gäster har tillgång till bland annat business-service, gratis dagstidningar i lobbyn och kemtvätt/tvättjänster. Planerar du ett event i Philadelphia? På detta hotell finns det event- och konferensutrymmen på upp till 6422 kvadratmeter, däribland konferensrum och 22 mötesrum. Parkering (avgift tillkommer) erbjuds på plats.

Måltider

Hotellets restaurang Terrace Cafe serverar lunch, men du kan även äta gott på deras kafé eller bara slappa på rummet med rumsservice (under begränsade tider). Släck törsten med din favoritdrink i boendets bar. Frukostbuffé serveras dagligen mot en avgift från 06.00 till 11.00.

Rum

Känn dig som hemma i ett av de 756 rummen med platt-tv. Sängen har bäddmadrass och sängtillbehör av högsta kvalitet. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med gratis toalettartiklar och hårtorkar.

Läge

Sheraton Philadelphia Downtown placerar dig mitt i Philadelphia, 7 min promenad från Ben Franklin National Memorial och 12 min promenad från Reading Terminal Market. Detta hotell ligger 2,1 km från Liberty Bell Center och 2,2 km från Philadelphia Museum of Art.

Vad finns i närheten

Cathedral Basilica of Saints Peter and Paul(0.1 miles)
Love Park(0.2 miles)
Benjamin Franklin Parkway(0.2 miles)
Fairmount Park(0.3 miles)
Pennsylvania Convention Center(0.3 miles)
The Franklin Institute(0.4 miles)
Ben Franklin National Memorial(0.4 miles)
Liberty Place(0.4 miles)
City Hall(0.5 miles)
Barnes Foundation(0.5 miles)
Free Library of Philadelphia(0.5 miles)
Walnut Street(0.6 miles)
Reading Terminal Market(0.6 miles)
Rodin-museet(0.7 miles)
Rittenhouse Square(0.7 miles)
Philadelphia Internationella flygplats (PHL)(11.2 miles)
Philadelphia, PA (PNE-Northeast Philadelphia)(14.4 miles)
Blue Bell, PA (BBX-Wings Field)(20.5 miles)
Trenton, NJ (TTN-Mercer)(33.6 miles)
Wilmington, DE (ILG-New Castle)(34.2 miles)

Parkering
Restaurang
Rökfria rum
Business center
Kemtvätt
Tennisbanor

Läge

201 North 17th Street, Logan Square, Philadelphia, Pennsylvania, USA

Cathedral Basilica of Saints Peter and Paul (0.1 miles)

Love Park (0.2 miles)

Benjamin Franklin Parkway (0.2 miles)

Fairmount Park (0.3 miles)

Pennsylvania Convention Center (0.3 miles)

The Franklin Institute (0.4 miles)

Mer platsinformation

Rumsalternativ

7

Deluxe-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

308 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Rum - 2 dubbelsängar (Mobility/Hearing Accessible, Tub)

Information om rummet

2 Dubbelsängar

Sovplats 4

308 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 4

308 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Juniorsvit - 1 sovrum (2 Double Beds)

Information om rummet

1 Dubbelsäng

Sovplats 4

400 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Deluxe-rum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 4

288 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 2 dubbelsängar (Mobility/Hearing Access, Roll-in Shwr)

Information om rummet

2 Dubbelsängar

Sovplats 4

308 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

9

Rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

308 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Deluxe-rum - 1 queensize-säng

Information om rummet

1 Stor Dubbelsäng

Sovplats 3

288 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Rum - 1 queensize-säng

Information om rummet

1 Stor Dubbelsäng

Sovplats 3

288 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Rum - 1 kingsize-säng (Mobility/Hearing Accessible, Tub)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

308 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

9

Deluxe-rum - 1 dubbelsäng

Information om rummet

1 Dubbelsäng

Sovplats 4

322 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 1 kingsize-säng (Mobility/Hearing Access, Roll-in Shwr)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

308 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Juniorsvit - 1 sovrum (King Bed)

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

400 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 1 queensize-säng (Mobility/Hearing Access, Roll-in Shwr)

Information om rummet

1 Stor Dubbelsäng

Sovplats 3

288 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Sheraton Philadelphia Downtown

8.1

Mycket bra

Baserat på 1 307 verifierade recensioner

Vem bor här?

Företag

18%

Par

35%

Familj

26%

Grupper

13%

Ensamresande

5%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Sheraton Philadelphia Downtown berömmer recensenter upprepade gånger det centrala läget med gångavstånd till sevärdheter och den vänliga personalen, samtidigt som de noterar bekväma, ofta rymliga rum. Återkommande nackdelar inkluderar dock oregelbunden tillgång till varmvatten, enstaka brister i städningen, väntetider i hissarna och dyra parkeringsavgifter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Sheraton Philadelphia Downtown berömmer recensenter upprepade gånger det centrala läget med gångavstånd till sevärdheter och den vänliga personalen, samtidigt som de noterar bekväma, ofta rymliga rum. Återkommande nackdelar inkluderar dock oregelbunden tillgång till varmvatten, enstaka brister i städningen, väntetider i hissarna och dyra parkeringsavgifter.

Gäster lyfter ofta fram de praktiska faciliteterna på plats, som lobbybaren, Starbucks och gymmet. Under perioder med mycket gäster rapporteras det om underbemannade restauranger, långsam service och felaktiga reservationer eller rumstyper. Förvänta dig en bekväm utgångspunkt och bekväma rum, men var beredd på enstaka driftstörningar.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Parkering finns tillgänglig men beskrivs ofta som dyr; hissarna får återkommande klagomål för långa väntetider eller fel. Gäster nämner ett bra gym och en trevlig lobby/bar, samtidigt som de noterar att det saknas pool och begränsade extras som presentbutik, mikrovågsugnar eller is.

Relaterade gästrecensioner

10

ADRIANO

23 juli 2025

·

Stannade 2 nätter

Very convenient hotel with easy in-and-out self parking (paid). Safe surroundings when walking at night. Room was spacious and very clean. Staff was very polite and friendly. Would definitely stay again.

Very convenient hotel with easy in-and-out self parking (paid). Safe surroundings when walking at night. Room was spacious and very clean. Staff was very polite and friendly. Would definitely stay again.

10

Angel

31 mars 2024

·

Stannade 2 nätter

The only thing I found excessive was the cost of hotel parking, you pay to stay in a room and you also have to pay for parking separately and very expensive.

The only thing I found excessive was the cost of hotel parking, you pay to stay in a room and you also have to pay for parking separately and very expensive.

10

Bev

10 nov. 2024

·

Stannade 1 natt

Staff was very attentive and did a fabulous job in all areas. Self-parking was fantastic! Easy to enter, safe and large parking spots! Will return!

Staff was very attentive and did a fabulous job in all areas. Self-parking was fantastic! Easy to enter, safe and large parking spots! Will return!

6

Angel

26 feb. 2024

·

Stannade 1 natt

Normal hotel. Charges for late/extended checkouts, limited vending machines/options, expensive paid parking, nothing really that would make me choose this hotel over another.

Normal hotel. Charges for late/extended checkouts, limited vending machines/options, expensive paid parking, nothing really that would make me choose this hotel over another.

6

Jodi

25 feb. 2024

·

Stannade 1 natt

The elevators were not working properly. Several times people got stuck in elevators or the doors wouldn’t open/close all the way. We chose to take the stairs but an unstable person was occupying that space for an unknown amount of time making it unsafe and difficult to get to where we needed to go on time. Front desk staff was polite and helpful.

The elevators were not working properly. Several times people got stuck in elevators or the doors wouldn’t open/close all the way. We chose to take the stairs but an unstable person was occupying that space for an unknown amount of time making it unsafe and difficult to get to where we needed to go on time. Front desk staff was polite and helpful.

6

Lucia

3 feb. 2025

·

Stannade 2 nätter

During our stay , Showers having issues with its temperature and pressure. Ice machines located only on a few floors above the 15th floor. No microwave in the room.

During our stay , Showers having issues with its temperature and pressure. Ice machines located only on a few floors above the 15th floor. No microwave in the room.

6

Daniel

22 juni 2025

·

Stannade 4 nätter

Wish such a big hotel would have laundry service for guests

Wish such a big hotel would have laundry service for guests

10

Joel

19 feb. 2024

·

Stannade 2 nätter

Nice hotel,just be aware you have to pay for parking,and if you move the car after parking you have to pay again,street parking is only for 4hrs,Pool has been closed indefinitely since covid started

Nice hotel,just be aware you have to pay for parking,and if you move the car after parking you have to pay again,street parking is only for 4hrs,Pool has been closed indefinitely since covid started

10

Alexandre

18 nov. 2025

·

Stannade 2 nätter

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

6

Robert

25 feb. 2024

·

Stannade 2 nätter

Elevators took forever. Discouraged one to go up to room because of horrendous wait. Valet took 30 minutes to retrieve car.

Elevators took forever. Discouraged one to go up to room because of horrendous wait. Valet took 30 minutes to retrieve car.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Återkopplingen är blandad: många tycker att rummen är rena, men upprepade rapporter nämner dammiga ytor, fläckiga sängkläder eller mattor, ibland skadedjur och ojämn städning, med vissa badrum som behöver bättre underhåll.

Relaterade gästrecensioner

6

Yennifer

9 nov. 2024

·

Stannade 1 natt

The towels were stained and the shower curtain had black mold. Thank goodness I always travel with towels. I was only staying one night so I didn’t bother to ask for new ones. They need to give it a bit more TLC. Also, the guests were slamming doors and being loud.

The towels were stained and the shower curtain had black mold. Thank goodness I always travel with towels. I was only staying one night so I didn’t bother to ask for new ones. They need to give it a bit more TLC. Also, the guests were slamming doors and being loud.

4

samirah

27 okt. 2025

·

Stannade 1 natt

There was a bit of a wait for check - in The mattress sunk while I slept BUT the ultimate DISGUST was to wake up and see a ROACH crawling on the nightstand behind your bed! Since I booked through Hotel.com, I was UNBLE to get any type of refund!

There was a bit of a wait for check - in The mattress sunk while I slept BUT the ultimate DISGUST was to wake up and see a ROACH crawling on the nightstand behind your bed! Since I booked through Hotel.com, I was UNBLE to get any type of refund!

4

London

7 juni 2025

·

Stannade 3 nätter

I was bitten by beg bugs on my arm and back.

I was bitten by beg bugs on my arm and back.

4

Diana Elizabeth-Lopez

1 juni 2025

·

Stannade 3 nätter

The check in process was quick at 6pm. The parking is expensive. The room was smelly, had dark lighting, and just felt really musty. The bathroom wasnt properly cleaned. The rim of the sink and edge of the shower looked like some mold or something was left without cleaning. I wouldnt stay here again.

The check in process was quick at 6pm. The parking is expensive. The room was smelly, had dark lighting, and just felt really musty. The bathroom wasnt properly cleaned. The rim of the sink and edge of the shower looked like some mold or something was left without cleaning. I wouldnt stay here again.

6

Edwin

25 juni 2025

·

Stannade 5 nätter

Room was dusty. Bathroom didn’t have a fan. Carry an air freshener or use the common toilets downstairs if you intend to so a No. 2. Housekeeping was poor. Only picked up garbage and replaced towels without wiping down surfaces properly.

Room was dusty. Bathroom didn’t have a fan. Carry an air freshener or use the common toilets downstairs if you intend to so a No. 2. Housekeeping was poor. Only picked up garbage and replaced towels without wiping down surfaces properly.

6

Tarek

22 maj 2025

·

Stannade 4 nätter

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

8

John

4 juni 2025

·

Stannade 4 nätter

I loved its location and closeness to downtown Philly. I did not like that my room was never cleaned any day I was there, even if I occupied it during cleaning hours.

I loved its location and closeness to downtown Philly. I did not like that my room was never cleaned any day I was there, even if I occupied it during cleaning hours.

6

athena

7 apr. 2025

·

Stannade 3 nätter

The lobby area was always uncomfortably cold. We all had the same issue in our large group . No one seemed interested in looking into making it better . Also the rooms were very dusty. Blow dryer , window area and lamps covered in dust

The lobby area was always uncomfortably cold. We all had the same issue in our large group . No one seemed interested in looking into making it better . Also the rooms were very dusty. Blow dryer , window area and lamps covered in dust

2

victor Isaac

2 apr. 2024

·

Stannade 1 natt

It was pretty disgusting, the shower curtains looks preety nasty, a lot of little trash on the carpet.

It was pretty disgusting, the shower curtains looks preety nasty, a lot of little trash on the carpet.

6

Tikia

7 juni 2025

·

Stannade 1 natt

The room could have been more clean. There were stains on the wall, and there was hairs in the bathroom tub that were not mine.

The room could have been more clean. There were stains on the wall, and there was hairs in the bathroom tub that were not mine.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt rymliga och bekväma med några lugna våningar och utsikt över staden, även om inredningen kan kännas daterad och ljud eller från HVAC-systemet kan höras. Ett fåtal noterar sjunkna madrasser eller platta kuddar.

Relaterade gästrecensioner

6

Danielle

4 mars 2023

·

Stannade 1 natt

I loved thatvthis hotel was downtown with high rise buildings which reminds me of NYC. The esthetics of the hotels was beautiful however, the rooms or maybe the carpet held a smell.

I loved thatvthis hotel was downtown with high rise buildings which reminds me of NYC. The esthetics of the hotels was beautiful however, the rooms or maybe the carpet held a smell.

6

Tai

2 aug. 2025

·

Stannade 5 nätter

Quiet street but unimpressive entrance. HVCA too noisy.

Quiet street but unimpressive entrance. HVCA too noisy.

10

Sabrina H

23 jan. 2023

·

Stannade 1 natt

Great location. Super courteous staff. Room is quiet and comfy, with a lovely view!

Great location. Super courteous staff. Room is quiet and comfy, with a lovely view!

10

Rachel

22 juni 2025

·

Stannade 3 nätter

Clean, nice and convenient to most everything we needed. Quiet at night and fast elevators. The beds and pillows were super comfortable!

Clean, nice and convenient to most everything we needed. Quiet at night and fast elevators. The beds and pillows were super comfortable!

10

Naeemah

4 juni 2025

·

Stannade 3 nätter

Spacious room, nice lobby and staff, convenient location.

Spacious room, nice lobby and staff, convenient location.

6

Alex

18 maj 2025

·

Stannade 2 nätter

Good location. Mediocre service (forgot to supply enough towels after request was made at front desk, since no one would answer phone) Very used, saggy and hard mattress.

Good location. Mediocre service (forgot to supply enough towels after request was made at front desk, since no one would answer phone) Very used, saggy and hard mattress.

10

Gregory

17 aug. 2025

·

Stannade 1 natt

Lots of space for hotel room

Lots of space for hotel room

10

Alexandre

18 nov. 2025

·

Stannade 2 nätter

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

I had a fantastic stay at the Sheraton Philadelphia. The staff was incredibly welcoming and professional from the moment I arrived. The room was spacious, clean, and very comfortable, with all the amenities needed for both work and relaxation. The location is perfect—close to key attractions, restaurants, and transportation, which made getting around the city extremely convenient. I also appreciated the quality of the on-site facilities, especially the lobby, gym, and dining options. Overall, the service, comfort, and atmosphere made my stay exceptional. I look forward to returning on my next trip to Philadelphia. Highly recommended!

6

Kristi

17 aug. 2025

·

Stannade 1 natt

Large rooms- a bit outdated and a stale smell to room. For the prices paid would have expected a little bit more- but still not terrible.

Large rooms- a bit outdated and a stale smell to room. For the prices paid would have expected a little bit more- but still not terrible.

6

Norma

2 nov. 2025

·

Stannade 2 nätter

Didn't eat there. Bell desk was amazing. Offered local spots to try and prompt service when using the bell services. Room was ok. Bathroom shower floor is very slippery. Pillows are very flat. Somewhat quite rooms. You can hear all the doors around us closing.

Didn't eat there. Bell desk was amazing. Offered local spots to try and prompt service when using the bell services. Room was ok. Bathroom shower floor is very slippery. Pillows are very flat. Somewhat quite rooms. You can hear all the doors around us closing.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen lovordas ofta som vänlig och tillmötesgående, men flera recensioner beskriver felaktiga in- eller utcheckningar, långsam uppföljning på förfrågningar och personalbrist under perioder med mycket gäster.

Relaterade gästrecensioner

10

Kristina

26 nov. 2025

·

Stannade 1 natt

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

10

Courtney

11 apr. 2025

·

Stannade 2 nätter

The staff was excellent. Everyone was extremely friendly and helpful.

The staff was excellent. Everyone was extremely friendly and helpful.

10

Cynthia

22 juni 2025

·

Stannade 2 nätter

Everyone was very accommodating at the hotel from the time I checked in even to the morning having breakfast before I left. The staff is amazing there I really enjoyed my stay.

Everyone was very accommodating at the hotel from the time I checked in even to the morning having breakfast before I left. The staff is amazing there I really enjoyed my stay.

4

Gabriela

19 maj 2023

·

Stannade 1 natt

Staff was slow to help. I didn't get the room that booked. No price adjustment was made for getting a downgrade. Waited 20 minutes to get my bags (nobody at the bell desk), and my taxi wasn't scheduled. I requested the room that I paid for, but they didn't provide it. They didn't checked me in at 6:40 am when I arrived, and when I came back at 1 pm I was put on a waitlist with 20 people ahead of me. I was the first one that arrived that day. Why was I on a waitlist #20? Not right. $500 tax for a night in a downgraded room and no price adjustment? Terrible customer service! There wasn't anyone at the bell desk because they lost the bags of another customer and were looking for them, and nobody was helping the other customers while they were looking for the lost bags. Terrible Service!

Staff was slow to help. I didn't get the room that booked. No price adjustment was made for getting a downgrade. Waited 20 minutes to get my bags (nobody at the bell desk), and my taxi wasn't scheduled. I requested the room that I paid for, but they didn't provide it. They didn't checked me in at 6:40 am when I arrived, and when I came back at 1 pm I was put on a waitlist with 20 people ahead of me. I was the first one that arrived that day. Why was I on a waitlist #20? Not right. $500 tax for a night in a downgraded room and no price adjustment? Terrible customer service! There wasn't anyone at the bell desk because they lost the bags of another customer and were looking for them, and nobody was helping the other customers while they were looking for the lost bags. Terrible Service!

6

Tarek

22 maj 2025

·

Stannade 4 nätter

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

I stayed at the Sheraton Philadelphia Downtown recently, and unfortunately, my experience was quite disappointing. On the first night, I returned to my room around 7:30 PM only to find it had not been cleaned. I called the front desk three times (at 7:30, 8:00, and 8:30 PM) with no resolution. I eventually had to go downstairs in person, only to be told that housekeeping had already left for the day. While housekeeping did show up for the rest of my stay, the quality left much to be desired. The bed was made, but there was still litter and empty cups left on the floor — not what I would expect from a hotel of this caliber. Overall, the service felt inattentive, and the lack of follow-through left a poor impression. I hope the management takes this feedback seriously, as this hotel has potential but needs improvement in both service responsiveness and room cleanliness.

4

Trevor

23 juni 2025

·

Stannade 3 nätter

My check in experience was a nightmare. I was due to check in on Thursday June 19th for the New Balance Nation track meet. My flight was cancelled and there were no other flights to Philly that day. Travelocity contacted the property to inform the. Of the situation and confirmed I would not be marked as a no show and early check in on Friday would be available. Upon arrival, I was first told I was marked as a no show, even though my stay was prepaid. The staff was completely unempathic and told me to wait in the lobby while they sorted it out. I had to keep checking for an update as no one offered to update me in person or with a simple call or text. I waited in their lobby for two and a half hours, my son sleeping on a couch. Only when I re escalated through Travelocity did the hotel get me a room. I walked up and the Front Desk clerk just handed me a key. No apology for the wait, did not say a word.

My check in experience was a nightmare. I was due to check in on Thursday June 19th for the New Balance Nation track meet. My flight was cancelled and there were no other flights to Philly that day. Travelocity contacted the property to inform the. Of the situation and confirmed I would not be marked as a no show and early check in on Friday would be available. Upon arrival, I was first told I was marked as a no show, even though my stay was prepaid. The staff was completely unempathic and told me to wait in the lobby while they sorted it out. I had to keep checking for an update as no one offered to update me in person or with a simple call or text. I waited in their lobby for two and a half hours, my son sleeping on a couch. Only when I re escalated through Travelocity did the hotel get me a room. I walked up and the Front Desk clerk just handed me a key. No apology for the wait, did not say a word.

10

Richard

24 apr. 2023

·

Stannade 2 nätter

Hotel staff is amazing. They took care of a little issue when we first got there quickly and were pleasant about it. Everyone there smiled and would say hello.

Hotel staff is amazing. They took care of a little issue when we first got there quickly and were pleasant about it. Everyone there smiled and would say hello.

10

Sheila

23 juli 2025

·

Stannade 1 natt

Great hotel, Nisha was wonderful at check in, all staff were friendly and helpful. Room and beds were comfortable. Will definitely stay here again.

Great hotel, Nisha was wonderful at check in, all staff were friendly and helpful. Room and beds were comfortable. Will definitely stay here again.

2

Mike

16 feb. 2025

·

I booked and PAID for (Jan 28, 2025) a Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor). When I arrived (Feb 13, 2025) I was told the room was given to another customer and that they would book us into a "deluxe" room. Unfortunately, THAT room had no Sofa bed. My daughter went back down to the front desk and asked for a different room. She was told they had nothing and a roll away bed would be sent ASAP. It never showed. She called twice and was told that the bed was coming. Nothing showed. Someone had to SLEEP ON THE FLOOR Thursday night! The front desk manager's name is Nikki. She was less than helpful. I expect a full refund for my reservation. I intend to contact the Sheraton as soon as I launch this review. If I can't get satisfaction, I will contact Expedia directly next. If that is unsuccessful, I will contact my credit card company and file a formal complaint. I am an extremely unhappy customer. The Sheraton Hotel is to blame. Expedia needs to force them to refund my reservation ($306.21) in full.

I booked and PAID for (Jan 28, 2025) a Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor). When I arrived (Feb 13, 2025) I was told the room was given to another customer and that they would book us into a "deluxe" room. Unfortunately, THAT room had no Sofa bed. My daughter went back down to the front desk and asked for a different room. She was told they had nothing and a roll away bed would be sent ASAP. It never showed. She called twice and was told that the bed was coming. Nothing showed. Someone had to SLEEP ON THE FLOOR Thursday night! The front desk manager's name is Nikki. She was less than helpful. I expect a full refund for my reservation. I intend to contact the Sheraton as soon as I launch this review. If I can't get satisfaction, I will contact Expedia directly next. If that is unsuccessful, I will contact my credit card company and file a formal complaint. I am an extremely unhappy customer. The Sheraton Hotel is to blame. Expedia needs to force them to refund my reservation ($306.21) in full.

2

James

31 aug. 2025

·

Stannade 1 natt

Didn’t seem like the front desk was willing to make anything happen. Spent over 200 on a booking website they claimed they couldn’t find so went out of pocket for a room. Also a 2nd room for young girls from Canada who planned to sleep in a vehicle after a concert. Deciding to help out got them a room for the night before the travel back. 800 dollar night and I got attitude and multiple attempts to charge my account without contacting me.

Didn’t seem like the front desk was willing to make anything happen. Spent over 200 on a booking website they claimed they couldn’t find so went out of pocket for a room. Also a 2nd room for young girls from Canada who planned to sleep in a vehicle after a concert. Deciding to help out got them a room for the night before the travel back. 800 dollar night and I got attitude and multiple attempts to charge my account without contacting me.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Praktiskt och gångavstånd till större museer, Reading Terminal Market, kollektivtrafik och sevärdheter i centrala Philadelphia; flera gäster kände sig också trygga med att röra sig i området.

Relaterade gästrecensioner

10

Beth

11 aug. 2025

·

Stannade 2 nätter

The staff at this hotel went out of their way to make sure I had a wonderful birthday stay. The parking was right on site and the hotel was in a great location. Neisha was super helpful.

The staff at this hotel went out of their way to make sure I had a wonderful birthday stay. The parking was right on site and the hotel was in a great location. Neisha was super helpful.

10

Kristina

26 nov. 2025

·

Stannade 1 natt

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

Quiet room, comfortable bed. Staff at check in, check out, and concierge were welcoming and helpful. Great location for visiting the city sights including the Rodin and Art Museum.

8

Helena

6 mars 2023

·

Stannade 1 natt

Convenient location

Convenient location

10

MICHAEL

17 juli 2025

·

Stannade 1 natt

The accommodation met all of my needs. The hotel is located within walking distance of Center City area, Love Park and the Reading Terminal Market.

The accommodation met all of my needs. The hotel is located within walking distance of Center City area, Love Park and the Reading Terminal Market.

10

Barbara

29 juli 2024

·

Stannade 1 natt

Great location

Great location

10

Jamie

4 maj 2025

·

Stannade 1 natt

Great central location

Great central location

10

AGUSTIN GERARDO

22 aug. 2025

·

Stannade 1 natt

The hotel has a very good location, it is walking distance from the downtown and the main attractions.

The hotel has a very good location, it is walking distance from the downtown and the main attractions.

10

Nicole

20 feb. 2023

·

Stannade 1 natt

Was absolutely beautiful and in the center of Philly. We will definitely stay here again

Was absolutely beautiful and in the center of Philly. We will definitely stay here again

10

Anita C

5 aug. 2025

·

Stannade 4 nätter

Excellent customer service and location to major attractions was one of the main reasons we decided to stay at this hotel

Excellent customer service and location to major attractions was one of the main reasons we decided to stay at this hotel

10

Kerri

20 juli 2025

·

Stannade 2 nätter

Great location.

Great location.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Restaurangen på plats och baren får många positiva kommentarer för kvalitet och vänlig personal, men några gäster upplevde begränsade menyer, långa väntetider eller kalla rätter när det var mycket folk.

Relaterade gästrecensioner

8

Carrilee

4 feb. 2024

·

Stannade 2 nätter

Trying to order food to go from the in hotel restaurant was difficult. You would think there would be more staff availae when a big event (dance competition) is happening on site.

Trying to order food to go from the in hotel restaurant was difficult. You would think there would be more staff availae when a big event (dance competition) is happening on site.

6

Luisa

4 mars 2024

·

Stannade 2 nätter

Understaffed restaurant. Indifferent front desk.

Understaffed restaurant. Indifferent front desk.

10

tara

29 mars 2025

·

Stannade 3 nätter

Stay annually. Staff friendly and helpful. Bar food and breakfast options are very good. Clean and quiet.

Stay annually. Staff friendly and helpful. Bar food and breakfast options are very good. Clean and quiet.

10

Adair

4 aug. 2025

·

Stannade 2 nätter

The room was comfortable and well appointed. The food was delicious. I had dinner and lunch the next day- both very satisfying.

The room was comfortable and well appointed. The food was delicious. I had dinner and lunch the next day- both very satisfying.

10

Herb

30 nov. 2025

·

Stannade 2 nätter

Clean room, nice turn down service (no waste of towels),restaurant was excellent.

Clean room, nice turn down service (no waste of towels),restaurant was excellent.

10

Elisa

24 juli 2025

·

Stannade 4 nätter

Everything was great with the exception of one waitress who refused to take a room service order tours the end of his shift and when I went in person to get food was rude and disrespectful. He finished contaminating the food I took… :(. My kids were hungry… how hard is that to understand for a waitress??? Everyone else was incredible friendly and truly looking to help and serve… I was there during the club World Cup

Everything was great with the exception of one waitress who refused to take a room service order tours the end of his shift and when I went in person to get food was rude and disrespectful. He finished contaminating the food I took… :(. My kids were hungry… how hard is that to understand for a waitress??? Everyone else was incredible friendly and truly looking to help and serve… I was there during the club World Cup

10

Dee

2 feb. 2025

·

Stannade 1 natt

Everything was good and all the staff I personally dealt with were courteous and helpful. The issue we felt was lack of proper staffing (valet, check in, bar/restaurant during peak hours for such a large event (dance competition and convention). My travel mates ordered food to go from the bar on Friday evening (2 salads). It took about 45 minutes to receive the boxes-only to get up to the room to discover they had not been given any utensils. When one of them started to go back down to get the forks, the other diner (luckily) noticed that neither of them had been given any salad dressing either. When she approached the waitress that had helped them, she pointed out that they didn’t get their utensils or salad dressing. The waitress said “I didn’t pack the order……..“ I’m sure it was a long shift for her, but a simple, “Oh! I’m sorry!” goes a long way in these situations.

Everything was good and all the staff I personally dealt with were courteous and helpful. The issue we felt was lack of proper staffing (valet, check in, bar/restaurant during peak hours for such a large event (dance competition and convention). My travel mates ordered food to go from the bar on Friday evening (2 salads). It took about 45 minutes to receive the boxes-only to get up to the room to discover they had not been given any utensils. When one of them started to go back down to get the forks, the other diner (luckily) noticed that neither of them had been given any salad dressing either. When she approached the waitress that had helped them, she pointed out that they didn’t get their utensils or salad dressing. The waitress said “I didn’t pack the order……..“ I’m sure it was a long shift for her, but a simple, “Oh! I’m sorry!” goes a long way in these situations.

10

Lorraine

12 mars 2023

·

Stannade 2 nätter

The staff - whether at the bar, restaurant or front desk - personable, friendly and the enticement to stay again. The food was perfect and the room (with a view) we loved. We’ll be back!

The staff - whether at the bar, restaurant or front desk - personable, friendly and the enticement to stay again. The food was perfect and the room (with a view) we loved. We’ll be back!

10

Danielle

17 aug. 2025

·

Stannade 1 natt

The hotel was nice, clean and pretty quite. There was a stain on the carpet in the room but that's not a big deal. What stood out as great was how fantastic the staff was. Every staff interaction felt friendly in a genuine way. Special shout out to Tonya my waitress at the hotel restaurant! She was so nice and helpful!

The hotel was nice, clean and pretty quite. There was a stain on the carpet in the room but that's not a big deal. What stood out as great was how fantastic the staff was. Every staff interaction felt friendly in a genuine way. Special shout out to Tonya my waitress at the hotel restaurant! She was so nice and helpful!

6

Mark

27 dec. 2023

·

Stannade 1 natt

Only stayed the one night as a stop over to DC. Room was basic and noisy. Went for breakfast, no buffet style breakfast available. Ordered two poached eggs on toast eggs were cold and like rubber, toast was stone cold all for $16! Location was convenient. Parking at the hotel is ran by an external company at $39 per night self park or $60 valet.

Only stayed the one night as a stop over to DC. Room was basic and noisy. Went for breakfast, no buffet style breakfast available. Ordered two poached eggs on toast eggs were cold and like rubber, toast was stone cold all for $16! Location was convenient. Parking at the hotel is ran by an external company at $39 per night self park or $60 valet.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Ivone

för 2 veckor sedan

·

Stannade 2 nätter

Great!

Great!

6

Kassem

21 sep. 2026

·

Stannade 5 nätter

It was a great stay but it’s ridiculous for a big hotel like this and is very busy to not have a room for laundry instead of their collaboration with a different Landry brand name. Just wish you guys had a laundry room so people can wash their own clothes.

It was a great stay but it’s ridiculous for a big hotel like this and is very busy to not have a room for laundry instead of their collaboration with a different Landry brand name. Just wish you guys had a laundry room so people can wash their own clothes.

10

Sara

20 sep. 2026

·

Stannade 1 natt

Staff were very welcoming and accommodating.

Staff were very welcoming and accommodating.

4

WENFENG

18 sep. 2026

·

Stannade 2 nätter

Breakfast option in poor；

Breakfast option in poor；

10

Karen

14 sep. 2026

·

Stannade 2 nätter

The hotel is nice and clean with good toiletries, towels, hair dryer etc. we were quite comfortable and appreciated the convenient location. We walked to restaurants and left the car in the garage. The staff was very friendly and helpful. Enjoyed our food and drinks at the lobby bar as well. Would definitely stay here again.

The hotel is nice and clean with good toiletries, towels, hair dryer etc. we were quite comfortable and appreciated the convenient location. We walked to restaurants and left the car in the garage. The staff was very friendly and helpful. Enjoyed our food and drinks at the lobby bar as well. Would definitely stay here again.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 02:00

Innan 12:00

Deposition

Du måste betala den helt återbetalningsbara depositionen för denna fastighet.

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

oktober 2026

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $455
25 $301	26 $453	27 $249	28 $149	29 $141	30 $173	31 $149

november 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Om du planerar att ankomma efter 23.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 21 år.

Du måste betala följande helt återbetalningsbara depositionen.

Deposit: USD 175.00 per accommodation, per stay

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och rökdetektor.
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Ingen avgift tas ut för barn som är 16 år eller yngre som bor i samma rum som sina föräldrar eller vårdnadshavare om ingen extra sängutrustning krävs.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
Höjdbegränsning gäller för parkering.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Företagsuppgifter

Boendets registreringsnummer 921465

Avgift för frukostbuffé: USD 20.95 per person (ungefärligt pris)
Avgift för parkering under tak: USD 53 per dag (möjlighet att köra ut och komma tillbaka)
Avgift för parkeringsservice: USD 69 per dag (möjlighet att köra iväg och komma tillbaka)
Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.