The New Chichester Hotel

Convenient and in a quiet location, self check in was very easy. Good sized room and firm mattress. A bit cheeky to then charge £2.50 a night for car parking when I arrived - seemed like a revenue grab for no reason as there’s a very large car park and it’s not in the centre of a town / city

Arrival was confusing as trying to book in with the console was not easy, luckily there were staff available to do this. There is a ridiculous £2.50 parking charge given the place is in the midfle of nowhere, we were told it stops non residents parking there, given that i wasn't asked for my car registration I fail to see how that works. We were woken at 7.45 on the Sunday morning by an annoying throbbing news, when i spoke to someone in the reception area he told me he couldn't hear it and he hsd the window open........ When he finally got out of his seat and walked around the courtyard he agreed there was indeed a noise. The accommodation was clean and comfortable. The shower worked in pulses, not a steady stream.

They need to explain that they are a dry site. There is no alcohol allowed on site. Not that I’m a big drinker, but I do like a drink while watching football. The TVs are not linked to the WiFi so there is no way to use some of the Smart Tv functions. This is company policy. I paid for breakfast , but didn’t realise it was a toastie, cooked in the reception area. It was actually quite good, but a surprise. Right they are the small negatives. Now for the positives. The hotel has been refurbished and the rooms and especially the bathroom are good. The staff are very good and extremely helpful. The onsite Indian restaurant is exceptional and with a 50% discount it’s even better!! Finally, the price for the area is very competitive. Unless you’re an alcoholic, don’t hesitate to book.

This, is not a nice hotel. My experience from start to finish was not great. From the staff being as useful as a fly trying to leave a room, to questionable stainage on the armchair; this has everything. We arrived, to a £2.50 per day car parking charge… for a place in the middle of nowhere. A self service check in with some less than helpful reception staff on laptops and phones (the check in process is an iPad). Arrive at the room, at 5pm (check in was 2 hours prior), the room was not made up, door unlocked, bed not made, dirty sink, urine in the toilet, teacups used, water glasses with lipstick stains and a carpet that hadn’t been hoovered - it wasn’t great. We dropped off our bags and advised the staff who popped us a WhatsApp 5 minutes later to say it’s been dealt with (the bed was made…) That brings me on to the loud generator/compressor noise that loudly hums every 30 seconds outside rooms 107/108, 24 hours a day! The bathroom isn’t too bad, other than sitting on the loo gives you pins and needles because it’s too long, and the shower has pressure for 30 seconds and then becomes as powerful as your grandad with a watering can. We had a ground floor room that had no nets or privacy film, so everyone and their dog can peep through, annoyingly had to keep the curtains closed all day and night. The TV didn’t work, no aerial or WiFi connection, good luck finding something to do but twiddle your thumbs! Won’t be back!

Admittedly, I didn’t check the small print regarding the very limited Reception hours, but the place was completely deserted when we arrived, with only a couple of cars in the acres of car park, making the £2.50 parking charge unnecessarily cheeky. No reply to calls initially & when we eventually found our way in - the front door is really stiff and needs a hefty push - after a 5 hour drive with elderly parents, early check-in, wasn’t apparently available. Another guest arrived at the same time and, when he’d worked out the entry process, he managed to check in early. Still virtually deserted when we returned 6 hours later after a family event locally, but the self-service check worked, provided you still have your QR code and booking reference handy. Food at the Indian restaurant was excellent. 20% food discount presumably for hotel guests, although they don’t serve alcohol, which was a pity because a cold beer would have gone down really well after a long day. Rooms were clean and comfortable although no kettle in one of our 2 rooms and, although the bathrooms were clean, neither shower worked adequately with either a dribble of cold, or pulses of scolding hot water being the only options. Obviously relatively recently refurbed with attempts to modernise the check-in process, but it just felt a bit lacking and impersonal.

This place should be listed as a motel not a hotel. There is no bar and the restaurant does not serve alcohol or allow BYO. The is no breakfast as advertised so that was a waste of 30pound. Staff were hardly around and unhelpful. Do not recommend

No one at reception on check in, No where to get any drink or refreshments, not even a machine. Restaurant is not as advertised, it’s Asian only, rooms were not clean, one room bathroom even had vomit stains left on toilet, doors slamming all night.

First impressions.. untidy grounds.. weeds everywhere.. rubbish/old room furniture dumped outside Very minimalist room.. one chair.. one bed side cabinet.. so nothing for one of us to put anything on. Dated decor.. poorly decorated.. not enough towels But the bed and pillows were very comfortable! Had to pay to park!!

Its a budget hotel, very functional has everything you need. Has had a recent refurb so all freshly painted and new carpet but furniture still to be updated. Bathroom all refitted but water pressure not quite right. Need fans in rooms in the hot weather. No bar on site, could do with a vending machine for bottled water or snacks as only the indian restaurant on site (food is fabulous and you get a discount as staying in the hotel but doesn't serve alcohol and they don't let you bring your own which is a shame) There is a very nice pub in walking distance with great beer garden. Hotel Staff very friendly and helpful and the grab and go breakfast bag good value. No idea why there is a £2.50 parking charge when the only reason to park there is to use the hotel, car park also a bit scruffy needs a bit of tidying up no shortage of parking spaces. Nice little central garden area too. Just a 20 min drive to southend seafront. Self check in facility is good too. Overall good experience would happily use again.

Staff friendly and check in was quick. Rooms not exactly as shown in images. Windows not able to open fully and due to lack of air conditioning the room was very hot! The onsite restaurant is an Indian but the whole site is a dry site so no onsite bar which is disappointing to say the least. Toby carvery 10mins drive down the road

The bath tub was dirty, one of the bed head boards had a stain that looked like blood, my stay was only 2 nights so the hotel didn’t have time to resolve this issue, also the reception has limited opening times

Nothing to like or recommend this hotel. It was sad depressing and completely soulless. The exterior areas were dirty and unkept as well as the lobby and general reception area. We were shown to a room which had not been made up, soiled bed linen strewn around along with obvious previous occupation. A moody person reluctantly offered us another room which although serviced was nevertheless dated, tired and generally unwelcoming. The “breakfast to go” was hurriedly prepared and did not represent value for money as well as being tasteless. Avoid this hotel at all costs

Room had an unpleasant smell on entering, curtains dirty and heating in the room was not on.

We thought the hotel is nice and good value for money however, you get what you pay for, I guess in this instance. We found 3 large spiders that were fast and scary looking. So in terms of cleanliness, we are not too keen. Also, paying for parking, it should be free since it's remote.

The whole check in process, the absence of any staff and the state of the room which was full of dead insects lead me to driving 3 hours home rather than sleep there. Stay away from this terribly run hotel

No one at reception on check in, No where to get any drink or refreshments, not even a machine. Restaurant is not as advertised, it’s Asian only, rooms were not clean, one room bathroom even had vomit stains left on toilet, doors slamming all night.

Nice towels in bathroom but nowhere to put them. Bedroom a bit sparse as was the staff. Lucky to get a staff member in the afternoon to check us in as electronic check in did not work. Opinion on hotel influenced by our saturday Times disappearing (clearly set aside and wanted) but room bins not emptied and room not serviced. Hope houskeeping enjoyed the crossword?

The receptionist was amazing, very welcoming and helpful. She delivered me a fan as the room was hot. The bed was clean but the room has been poorly decorated, builders have not finished off well and remnants of paint on floor and doors was unsightly. The water wasn't running well, no pressure, and cold!! So I couldn't have a hot shower. Disappointing.

The hotel is a bit out of the way The hotel room was immaculate The beds were really comfy Reception only operates a certain times Self check in is electronic fairly simple Breakfast is continental (cheese toasty) Apple juice coffee and fruit cup On site Indian restaurant provides outstanding delicious selection of food

The property is situated in a quiet part of the country, the staff were friendly and very helpful. the rooms were well equipped and spotlessly clean. altogether nothing but an excellent short but enjoyable stop over. Thank you.

Limited reception open hours. There Trying to do it all via computer not very welcoming. Therefore theres no one about to ask anyone if room was available early or to speak to about issues in room. Room itself dated and noisy radiators all night. Shower was a dribble at best and only hot water, so a dribble of boiling water for a shower.

They need to explain that they are a dry site. There is no alcohol allowed on site. Not that I’m a big drinker, but I do like a drink while watching football. The TVs are not linked to the WiFi so there is no way to use some of the Smart Tv functions. This is company policy. I paid for breakfast , but didn’t realise it was a toastie, cooked in the reception area. It was actually quite good, but a surprise. Right they are the small negatives. Now for the positives. The hotel has been refurbished and the rooms and especially the bathroom are good. The staff are very good and extremely helpful. The onsite Indian restaurant is exceptional and with a 50% discount it’s even better!! Finally, the price for the area is very competitive. Unless you’re an alcoholic, don’t hesitate to book.

This, is not a nice hotel. My experience from start to finish was not great. From the staff being as useful as a fly trying to leave a room, to questionable stainage on the armchair; this has everything. We arrived, to a £2.50 per day car parking charge… for a place in the middle of nowhere. A self service check in with some less than helpful reception staff on laptops and phones (the check in process is an iPad). Arrive at the room, at 5pm (check in was 2 hours prior), the room was not made up, door unlocked, bed not made, dirty sink, urine in the toilet, teacups used, water glasses with lipstick stains and a carpet that hadn’t been hoovered - it wasn’t great. We dropped off our bags and advised the staff who popped us a WhatsApp 5 minutes later to say it’s been dealt with (the bed was made…) That brings me on to the loud generator/compressor noise that loudly hums every 30 seconds outside rooms 107/108, 24 hours a day! The bathroom isn’t too bad, other than sitting on the loo gives you pins and needles because it’s too long, and the shower has pressure for 30 seconds and then becomes as powerful as your grandad with a watering can. We had a ground floor room that had no nets or privacy film, so everyone and their dog can peep through, annoyingly had to keep the curtains closed all day and night. The TV didn’t work, no aerial or WiFi connection, good luck finding something to do but twiddle your thumbs! Won’t be back!

Booked for one nights stay , very spacious room and comfortable bed and large shower . Very nice hotel and definitely would stay again

Booked through Expedia. Check in from 3pm , we arrived at 3.05pm. Reception not staffed until 4.30pm , self check in on a computer screen. However our confirmation number from Expedia was not recognised on the computer. We had to go away and come back at 4.30pm when reception was staffed. Turns out it’s a new booking in system and we should have received an email from the hotel itself , which we didn’t. We literally dropped our bags into our room and left to go to a friends dinner party. Upon returning a little worse for wear at 1am we discovered an extremely annoying problem with our room (206). Every 20 seconds some sort of motor or pump would automatically switch on for 10 seconds then stop , on off on off all night long. I’ve recorded the noise from the bed on my phone. Don’t think I can upload it to this review. Other niggly issues as well , but I’ll leave it at that. It’ll be a cold day in hell before I’d stay at the New Chichester Hotel again.

The Chichester is fairly basic but that’s to be expected for the price. It was roomy and comfortable, but the sound proofing could be better (I suspect we had newly weds in the next room who consumated their marriage at 11, 4 and 7am quite enthusiastically but clearly heard). The water pressure in the shower was poor and the basic breakfast in a bag could be improved but overall we were happy with our stay

Very comfortable room, spacious and clean. If you want peace and quiet, this is the place to stay, a little out the way so need a car.

The receptionist was amazing, very welcoming and helpful. She delivered me a fan as the room was hot. The bed was clean but the room has been poorly decorated, builders have not finished off well and remnants of paint on floor and doors was unsightly. The water wasn't running well, no pressure, and cold!! So I couldn't have a hot shower. Disappointing.

Very clean room, also peaceful location though awake early in summer month stay as curtains were very thin. Very efficient check in and out. Good value for money overall.

Staff friendly and check in was quick. Rooms not exactly as shown in images. Windows not able to open fully and due to lack of air conditioning the room was very hot! The onsite restaurant is an Indian but the whole site is a dry site so no onsite bar which is disappointing to say the least. Toby carvery 10mins drive down the road

I have never known such an unmanned hotel, the reception desk was only open for 3hours per day - i arrived later in evening and only just caught someone on the desk. Although she was very helpful it was very unorganised and she had to call her manager regarding my booking as clear instructions had not been left for her. I did not receive any confirmation from the hotel when i booked and had to make several attempts to contact the hotel prior to my booking along with numerous attempts at calling the hotel but with no response. i find it hard to believe that a hotel can be run this way. The room itself was clean and very basic but served its purpose. My negative would be all based on the running of the bookings and felt that better management was needed.

Brilliant service easy to contact staff via what’s app nice and quiet place to stay

Fantastic stay really clean rooms staff on front desk brillant will come again

Arrival was confusing as trying to book in with the console was not easy, luckily there were staff available to do this. There is a ridiculous £2.50 parking charge given the place is in the midfle of nowhere, we were told it stops non residents parking there, given that i wasn't asked for my car registration I fail to see how that works. We were woken at 7.45 on the Sunday morning by an annoying throbbing news, when i spoke to someone in the reception area he told me he couldn't hear it and he hsd the window open........ When he finally got out of his seat and walked around the courtyard he agreed there was indeed a noise. The accommodation was clean and comfortable. The shower worked in pulses, not a steady stream.

Hotel room bland. Machine to check in wasn’t working. No one around to ask. When got into the room it was freezing. Bathroom freezing. Shower rubbish. Really not worth the money and won’t be staying again. When done to reception I. Evening unhelpful and didn’t even apologise .

Booked through Expedia. Check in from 3pm , we arrived at 3.05pm. Reception not staffed until 4.30pm , self check in on a computer screen. However our confirmation number from Expedia was not recognised on the computer. We had to go away and come back at 4.30pm when reception was staffed. Turns out it’s a new booking in system and we should have received an email from the hotel itself , which we didn’t. We literally dropped our bags into our room and left to go to a friends dinner party. Upon returning a little worse for wear at 1am we discovered an extremely annoying problem with our room (206). Every 20 seconds some sort of motor or pump would automatically switch on for 10 seconds then stop , on off on off all night long. I’ve recorded the noise from the bed on my phone. Don’t think I can upload it to this review. Other niggly issues as well , but I’ll leave it at that. It’ll be a cold day in hell before I’d stay at the New Chichester Hotel again.

Very friendly, helpful and professional staff. Restaurant food amazing. Would recommend .

The receptionist was amazing, very welcoming and helpful. She delivered me a fan as the room was hot. The bed was clean but the room has been poorly decorated, builders have not finished off well and remnants of paint on floor and doors was unsightly. The water wasn't running well, no pressure, and cold!! So I couldn't have a hot shower. Disappointing.

The hotel is a bit out of the way The hotel room was immaculate The beds were really comfy Reception only operates a certain times Self check in is electronic fairly simple Breakfast is continental (cheese toasty) Apple juice coffee and fruit cup On site Indian restaurant provides outstanding delicious selection of food

Decided to stay at property due to a passing visit and the pictures on the site looked really good for the price given. However, during check in we couldnt check in due to the machine we were using not working, when speaking to staff they knew it was playing up.....so why not put a out of order sign on the device. The room is very run down, paint chipped, old wardrobe doors, very low pressure in the shower, mastic still stuck to the door and walls / doors are thin. If you are a light sleeper i would not recommend staying here but if you want a cheap / quick stay then great. Positives, nice refirbuished bathroom but thats about it

Very quiet secluded area for a retreat.

Convenient and in a quiet location, self check in was very easy. Good sized room and firm mattress. A bit cheeky to then charge £2.50 a night for car parking when I arrived - seemed like a revenue grab for no reason as there’s a very large car park and it’s not in the centre of a town / city

It was great staying at the hotel. Ideal for going to the family BBQ a short distance away. We are waiting for a refund as we didnt have breakfast. Thank you for a comfortable stay.

Very comfortable room, spacious and clean. If you want peace and quiet, this is the place to stay, a little out the way so need a car.

A out the way hotel quiet, friendly staff.

Its a budget hotel, very functional has everything you need. Has had a recent refurb so all freshly painted and new carpet but furniture still to be updated. Bathroom all refitted but water pressure not quite right. Need fans in rooms in the hot weather. No bar on site, could do with a vending machine for bottled water or snacks as only the indian restaurant on site (food is fabulous and you get a discount as staying in the hotel but doesn't serve alcohol and they don't let you bring your own which is a shame) There is a very nice pub in walking distance with great beer garden. Hotel Staff very friendly and helpful and the grab and go breakfast bag good value. No idea why there is a £2.50 parking charge when the only reason to park there is to use the hotel, car park also a bit scruffy needs a bit of tidying up no shortage of parking spaces. Nice little central garden area too. Just a 20 min drive to southend seafront. Self check in facility is good too. Overall good experience would happily use again.

The hotel is a bit out of the way The hotel room was immaculate The beds were really comfy Reception only operates a certain times Self check in is electronic fairly simple Breakfast is continental (cheese toasty) Apple juice coffee and fruit cup On site Indian restaurant provides outstanding delicious selection of food

It’s a good size room. It’s a good place to stay when you are working away. 13-15 minutes drive to Basildon city centre. In a nice quiet location. Hot shower very slow probably needs more pressure on hot water. Sometimes the cleaner make your bed up but don’t clean your coffee cups and not clean the bathroom haha. Sometimes no cleaning service and the rubbish you left outside your door in the morning it’s still be there when you come back at night lol. I’m not complaining but I hope my comment will help improve this hotel. Parking should be free for guests as it is out of town location. Bazaan restaurant, great food. No alcohol which is understandable in respect of religion but not serving tap water is disappointing. I ordered a mocktail but I want to drink a glass of water after the food and sweet cocktail but I was told they don’t serve tap water, you can only buy a small bottle of water for £2. I will be happy to book this hotel again but also hoping to see an improvement of there services.

Very clean room, also peaceful location though awake early in summer month stay as curtains were very thin. Very efficient check in and out. Good value for money overall.

Staff friendly and check in was quick. Rooms not exactly as shown in images. Windows not able to open fully and due to lack of air conditioning the room was very hot! The onsite restaurant is an Indian but the whole site is a dry site so no onsite bar which is disappointing to say the least. Toby carvery 10mins drive down the road

Poor condition water pressure in shower awful paid £4 for breakfast that wasn’t even available!

The restaurant and food were very good, but its a non alcoholic restaurant. When youve travelled a long way, its sometimes nice to have a glasd if wine with your dinner. The staff were really friendly and helpful. Our particular room was clean and spacious. The only negative things i have to say is that there seemed to have been something like a massarator or something like that that kept pulsating during the night and the water pressure wasnt brilliant. The curtains weren't great either. When you closed them they seem to be so far away from the window that you could still see into the room. I would stay here again.

I didn't like the breakfast at all. There was an Indian restaurant without a bar. Plenty of parking.

They need to explain that they are a dry site. There is no alcohol allowed on site. Not that I’m a big drinker, but I do like a drink while watching football. The TVs are not linked to the WiFi so there is no way to use some of the Smart Tv functions. This is company policy. I paid for breakfast , but didn’t realise it was a toastie, cooked in the reception area. It was actually quite good, but a surprise. Right they are the small negatives. Now for the positives. The hotel has been refurbished and the rooms and especially the bathroom are good. The staff are very good and extremely helpful. The onsite Indian restaurant is exceptional and with a 50% discount it’s even better!! Finally, the price for the area is very competitive. Unless you’re an alcoholic, don’t hesitate to book.

Didn’t like you fact you had to pay extra for parking, that should have been included in the room! The Indian food was excellent but don’t serve alcohol. And breakfast wasn’t a proper breakfast like a hotel should be, (breakfast on the go) after asking staff about the breakfast we got told to come down in the morning and collect it before we go, so we did at 10:30 but was told we missed breakfast it stopped at 10! It was only a toastie and a drink! Bed was very comfortable and clean and room we very quiet! But need up dating and smelt very musky in the room

Admittedly, I didn’t check the small print regarding the very limited Reception hours, but the place was completely deserted when we arrived, with only a couple of cars in the acres of car park, making the £2.50 parking charge unnecessarily cheeky. No reply to calls initially & when we eventually found our way in - the front door is really stiff and needs a hefty push - after a 5 hour drive with elderly parents, early check-in, wasn’t apparently available. Another guest arrived at the same time and, when he’d worked out the entry process, he managed to check in early. Still virtually deserted when we returned 6 hours later after a family event locally, but the self-service check worked, provided you still have your QR code and booking reference handy. Food at the Indian restaurant was excellent. 20% food discount presumably for hotel guests, although they don’t serve alcohol, which was a pity because a cold beer would have gone down really well after a long day. Rooms were clean and comfortable although no kettle in one of our 2 rooms and, although the bathrooms were clean, neither shower worked adequately with either a dribble of cold, or pulses of scolding hot water being the only options. Obviously relatively recently refurbed with attempts to modernise the check-in process, but it just felt a bit lacking and impersonal.

This place should be listed as a motel not a hotel. There is no bar and the restaurant does not serve alcohol or allow BYO. The is no breakfast as advertised so that was a waste of 30pound. Staff were hardly around and unhelpful. Do not recommend

Very friendly, helpful and professional staff. Restaurant food amazing. Would recommend .

The rooms have been partially refurbished, so could do with a full refurb. Should be an option to dine in for breakfast rather than a takeaway breakfast.

Its a budget hotel, very functional has everything you need. Has had a recent refurb so all freshly painted and new carpet but furniture still to be updated. Bathroom all refitted but water pressure not quite right. Need fans in rooms in the hot weather. No bar on site, could do with a vending machine for bottled water or snacks as only the indian restaurant on site (food is fabulous and you get a discount as staying in the hotel but doesn't serve alcohol and they don't let you bring your own which is a shame) There is a very nice pub in walking distance with great beer garden. Hotel Staff very friendly and helpful and the grab and go breakfast bag good value. No idea why there is a £2.50 parking charge when the only reason to park there is to use the hotel, car park also a bit scruffy needs a bit of tidying up no shortage of parking spaces. Nice little central garden area too. Just a 20 min drive to southend seafront. Self check in facility is good too. Overall good experience would happily use again.