Washington Central Hotel

The room was ok, bed comfortable, but pillows very soft no firmer pillow option, cobwebs arourd the window. Bistro food great with good service. Very disappointed at a £10 charge to use the pool and gym, this should be stated ion the website. Overall a good stay.

Would only stay as a work stop over, rooms were basic in the Annex. I had to pay for pool facilities which was why I booked the venue because I thought it was included. Car park for about 10 cars at the front of the hotel I got the last space. Breakfast was good which again was not included.

We thoroughly enjoyed the leisure facilties.

Very good value for money. Good setvice. Very clean. Nice ambiance. Stable wifi. Lovely breakfast. Enjoyed the pool and jacuzi. Parking outside hotel a little cramped. Spaces in alternative carpark 2 mins walk. Room a little hot over night and room keys tempromental. Will come back for more if we can get the same deal.

staying in the sleep well annex, 100 yards away from the main hotel/restaurant, plenty of space in the room. pool was good and the hot tub was nice n warm. great staff really friendly and helpful. Will stay again maybe in the main hotel building would be more convenient.

The staff were Excellent and the food was excellent. The swimming pool could have been warmer, and the sauna was broken. But everything was great.

Easy checkin, helpful front desk. Enjoyed pool and sauna. Super breakfast and friendly staff

The spa part of the hotel was closed to hotel guests till 8.30 at night and only open for 1 hour as the local children where having swimming lessons it would be nice if you could know this when booking

Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants. The room was a decent size, but outdated decor, clean and tidy. It was a bit noisy Friday night, but in the middle of town so to be expected. Staff are really friendly and helpful. Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.

Car park too small

Initially was given a room In a separate building right by a main road. After a 6 hour drive I decided this wouldn’t do and rang the hotel to ask for a room in the main building. Paid £50 more and was sent to a room. The door was already open, with lots of furniture in the bathroom blocking access and nothing on the bed. Went to reception and was given another room she was sure was ready on the 5th floor, the lift did not work. When we got there there was rubbish all over the room, wet towels all over the floor and the beds unmade. Clearly someone had checked out and it had not been cleaned. I rang reception again and was given a room on the first floor. It was a better room to which I was grateful. Sadly all the rooms are linked to the one next door with no soundproofing. A couple kept us awake until past 3am playing music and shouting. Breakfast was delicious though the atmosphere was spoiled by three men making racist comments all throughout reacting the news on tv about the riots. We enjoyed the bistro dinner in the evening though I’d ordered a beer prior and wasn’t given the wine flight tasting as part of the special offer for getting a three course meal. No one explained. However the waiters were extremely welcoming and professional despite this niggle. I spent a lot of money at the hotel for a one night stay with my daughter, after a 6 hour drive from London and had to do the same journey back the next morning. I had 4 hours sleep and felt a bit messed around.

The staff and cleanliness were very good. The communal areas were very pleasant and comfortable. The bedroom however needed upgrading. A good overall stay however.

They didn’t have enough room inside main hotel send us to the different building like hostel , really noisy and zero clean point , and expensive.never again .they advertised different room and hotel .

Very good value for money. Good setvice. Very clean. Nice ambiance. Stable wifi. Lovely breakfast. Enjoyed the pool and jacuzi. Parking outside hotel a little cramped. Spaces in alternative carpark 2 mins walk. Room a little hot over night and room keys tempromental. Will come back for more if we can get the same deal.

Clean room. Good breakfast.

Great location, efficient check in. Room clean but dated. The walls are so thin you can hear everything from the rooms at the side of you and the TV from the rooms below. The bar area is cosy but a bit pricey but that is to be expected in a central hotel. I didn’t have the breakfast which was included in the price but the people that I spoke to said it was great and if you chose not to have it you can have a packed lunch to take with you. The central location is perfect for the shops, bars and restaurants. Overall a good hotel and with a little bit of work I would return. After requesting a quiet location I hope room 34 was an error on their part and not an actual “ Quiet location”

Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants. The room was a decent size, but outdated decor, clean and tidy. It was a bit noisy Friday night, but in the middle of town so to be expected. Staff are really friendly and helpful. Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.

Clean room. Good breakfast.

Tidy hotel in a central location, breakfast cooked to order!

Clean room. Good breakfast.

Definitely not a 4 star hotel.first were put in barn conversion,then on a floor with no heating and hot water, with a 2 year old baby

Lovely staff and food was excellent. We had a great sized room for the 3 of us but it was so hot in the room it made sleeping a bit difficult.

Initially was given a room In a separate building right by a main road. After a 6 hour drive I decided this wouldn’t do and rang the hotel to ask for a room in the main building. Paid £50 more and was sent to a room. The door was already open, with lots of furniture in the bathroom blocking access and nothing on the bed. Went to reception and was given another room she was sure was ready on the 5th floor, the lift did not work. When we got there there was rubbish all over the room, wet towels all over the floor and the beds unmade. Clearly someone had checked out and it had not been cleaned. I rang reception again and was given a room on the first floor. It was a better room to which I was grateful. Sadly all the rooms are linked to the one next door with no soundproofing. A couple kept us awake until past 3am playing music and shouting. Breakfast was delicious though the atmosphere was spoiled by three men making racist comments all throughout reacting the news on tv about the riots. We enjoyed the bistro dinner in the evening though I’d ordered a beer prior and wasn’t given the wine flight tasting as part of the special offer for getting a three course meal. No one explained. However the waiters were extremely welcoming and professional despite this niggle. I spent a lot of money at the hotel for a one night stay with my daughter, after a 6 hour drive from London and had to do the same journey back the next morning. I had 4 hours sleep and felt a bit messed around.

staying in the sleep well annex, 100 yards away from the main hotel/restaurant, plenty of space in the room. pool was good and the hot tub was nice n warm. great staff really friendly and helpful. Will stay again maybe in the main hotel building would be more convenient.

I would definitely stay at this hotel again, but next time I would request a different room. The room was extremely hot like a sauna even with the heating turned off and the window open. It was located above the pool, and you could feel the heat coming up through the floor. I dined in the restaurant and the food was excellent.

Breakfast was nice and bar was nice. Room was very noisy and it was difficult to sleep with noise from the road, noise from the fan. It was hot and we needed fans. Both fans were very noisy. Even with closed window, room was very noisy due to busy road next to the room and music from club.

Great location, efficient check in. Room clean but dated. The walls are so thin you can hear everything from the rooms at the side of you and the TV from the rooms below. The bar area is cosy but a bit pricey but that is to be expected in a central hotel. I didn’t have the breakfast which was included in the price but the people that I spoke to said it was great and if you chose not to have it you can have a packed lunch to take with you. The central location is perfect for the shops, bars and restaurants. Overall a good hotel and with a little bit of work I would return. After requesting a quiet location I hope room 34 was an error on their part and not an actual “ Quiet location”

Disappointing. No WiFi, dated bathroom, tiny TV which wasn’t fitted straight on the wal and had no option to control the heating in the room.

Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants. The room was a decent size, but outdated decor, clean and tidy. It was a bit noisy Friday night, but in the middle of town so to be expected. Staff are really friendly and helpful. Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.

hotel very handy for shops etc. very good room (3) surprised really. all the usual bed bath shower etc but this room included a lounge area and a bit of a kitchen area. sink fridge and for some reason a dish washer . in the cupboards was one plate . no glasses so we was baffled. the room was a bit warm but wasnt a problem . The bar is ok but could do with more choice of real beers breakfast we had Washington grill which was very tasty. for those visiting Cumbria this hotel is 30 min drive from keswick or you can go via a bus which goes via Cockermouth.Train station is 15 min walk and you can go to Carlisle, 25 mins roughly,or along coast ,repair works permitting, to barrow seeing places like st bees , drigg or grange over sands. overall a good nights stay. a big thankyou to all the staff

Lovely people and place.

Initially was given a room In a separate building right by a main road. After a 6 hour drive I decided this wouldn’t do and rang the hotel to ask for a room in the main building. Paid £50 more and was sent to a room. The door was already open, with lots of furniture in the bathroom blocking access and nothing on the bed. Went to reception and was given another room she was sure was ready on the 5th floor, the lift did not work. When we got there there was rubbish all over the room, wet towels all over the floor and the beds unmade. Clearly someone had checked out and it had not been cleaned. I rang reception again and was given a room on the first floor. It was a better room to which I was grateful. Sadly all the rooms are linked to the one next door with no soundproofing. A couple kept us awake until past 3am playing music and shouting. Breakfast was delicious though the atmosphere was spoiled by three men making racist comments all throughout reacting the news on tv about the riots. We enjoyed the bistro dinner in the evening though I’d ordered a beer prior and wasn’t given the wine flight tasting as part of the special offer for getting a three course meal. No one explained. However the waiters were extremely welcoming and professional despite this niggle. I spent a lot of money at the hotel for a one night stay with my daughter, after a 6 hour drive from London and had to do the same journey back the next morning. I had 4 hours sleep and felt a bit messed around.

Check in complete farce with code system tool approx 30 mins women on reception seemed clueless

Room on first night was only setup for 1 person, had to ask for towels, teabags, Milk and others. Room itself was really nice. Fire alarm at 6.30am, on top floor no lift started walking down the stairs ( walking difficulties) met a man coming up who said false alarm. phew, no information at all from hotel even when we asked.

Upon arrival there were a couple of issues. The efficient and friendly staff resolved any problems and ensured they would be addressed. The food was fabulous . Could not fault the service.

Very good value for money. Good setvice. Very clean. Nice ambiance. Stable wifi. Lovely breakfast. Enjoyed the pool and jacuzi. Parking outside hotel a little cramped. Spaces in alternative carpark 2 mins walk. Room a little hot over night and room keys tempromental. Will come back for more if we can get the same deal.

The staff were Excellent and the food was excellent. The swimming pool could have been warmer, and the sauna was broken. But everything was great.

Did not see hot tub ect but room nice service in restrant very slow and not very good choice

Easy checkin, helpful front desk. Enjoyed pool and sauna. Super breakfast and friendly staff

Tidy hotel in a central location, breakfast cooked to order!

Initially was given a room In a separate building right by a main road. After a 6 hour drive I decided this wouldn’t do and rang the hotel to ask for a room in the main building. Paid £50 more and was sent to a room. The door was already open, with lots of furniture in the bathroom blocking access and nothing on the bed. Went to reception and was given another room she was sure was ready on the 5th floor, the lift did not work. When we got there there was rubbish all over the room, wet towels all over the floor and the beds unmade. Clearly someone had checked out and it had not been cleaned. I rang reception again and was given a room on the first floor. It was a better room to which I was grateful. Sadly all the rooms are linked to the one next door with no soundproofing. A couple kept us awake until past 3am playing music and shouting. Breakfast was delicious though the atmosphere was spoiled by three men making racist comments all throughout reacting the news on tv about the riots. We enjoyed the bistro dinner in the evening though I’d ordered a beer prior and wasn’t given the wine flight tasting as part of the special offer for getting a three course meal. No one explained. However the waiters were extremely welcoming and professional despite this niggle. I spent a lot of money at the hotel for a one night stay with my daughter, after a 6 hour drive from London and had to do the same journey back the next morning. I had 4 hours sleep and felt a bit messed around.

Great Experience nice view...great location very comfortable

They didn’t have enough room inside main hotel send us to the different building like hostel , really noisy and zero clean point , and expensive.never again .they advertised different room and hotel .

staying in the sleep well annex, 100 yards away from the main hotel/restaurant, plenty of space in the room. pool was good and the hot tub was nice n warm. great staff really friendly and helpful. Will stay again maybe in the main hotel building would be more convenient.

Breakfast was nice and bar was nice. Room was very noisy and it was difficult to sleep with noise from the road, noise from the fan. It was hot and we needed fans. Both fans were very noisy. Even with closed window, room was very noisy due to busy road next to the room and music from club.

Great location, efficient check in. Room clean but dated. The walls are so thin you can hear everything from the rooms at the side of you and the TV from the rooms below. The bar area is cosy but a bit pricey but that is to be expected in a central hotel. I didn’t have the breakfast which was included in the price but the people that I spoke to said it was great and if you chose not to have it you can have a packed lunch to take with you. The central location is perfect for the shops, bars and restaurants. Overall a good hotel and with a little bit of work I would return. After requesting a quiet location I hope room 34 was an error on their part and not an actual “ Quiet location”

Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants. The room was a decent size, but outdated decor, clean and tidy. It was a bit noisy Friday night, but in the middle of town so to be expected. Staff are really friendly and helpful. Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.

hotel very handy for shops etc. very good room (3) surprised really. all the usual bed bath shower etc but this room included a lounge area and a bit of a kitchen area. sink fridge and for some reason a dish washer . in the cupboards was one plate . no glasses so we was baffled. the room was a bit warm but wasnt a problem . The bar is ok but could do with more choice of real beers breakfast we had Washington grill which was very tasty. for those visiting Cumbria this hotel is 30 min drive from keswick or you can go via a bus which goes via Cockermouth.Train station is 15 min walk and you can go to Carlisle, 25 mins roughly,or along coast ,repair works permitting, to barrow seeing places like st bees , drigg or grange over sands. overall a good nights stay. a big thankyou to all the staff

The ‘annex’ rooms are across a busy rowing 2 crossings. The parking was absolutely shocking. To be fair the restaurant evening service and food were excellent but too much hassle backwards and forwards for me. Won’t be returning.

Tidy hotel in a central location, breakfast cooked to order!

Power cut on my side of the building in the evening and not turned back on until after I had checked out in the morning. Had to shower in the dark and was unable to charge any work or personal devices. Breakfast was very good.

Dining options was limited unlike the other stays like premier Inn etc where we get attractive breakfast. There were no toothpaste and brush set kept in bathroom where they will be kept in most of the hotels. Apart from the above, stay was excellent

Upon arrival there were a couple of issues. The efficient and friendly staff resolved any problems and ensured they would be addressed. The food was fabulous . Could not fault the service.

Very good value for money. Good setvice. Very clean. Nice ambiance. Stable wifi. Lovely breakfast. Enjoyed the pool and jacuzi. Parking outside hotel a little cramped. Spaces in alternative carpark 2 mins walk. Room a little hot over night and room keys tempromental. Will come back for more if we can get the same deal.

I would definitely stay at this hotel again, but next time I would request a different room. The room was extremely hot like a sauna even with the heating turned off and the window open. It was located above the pool, and you could feel the heat coming up through the floor. I dined in the restaurant and the food was excellent.

The staff were Excellent and the food was excellent. The swimming pool could have been warmer, and the sauna was broken. But everything was great.

Did not see hot tub ect but room nice service in restrant very slow and not very good choice

Easy checkin, helpful front desk. Enjoyed pool and sauna. Super breakfast and friendly staff

hotel very handy for shops etc. very good room (3) surprised really. all the usual bed bath shower etc but this room included a lounge area and a bit of a kitchen area. sink fridge and for some reason a dish washer . in the cupboards was one plate . no glasses so we was baffled. the room was a bit warm but wasnt a problem . The bar is ok but could do with more choice of real beers breakfast we had Washington grill which was very tasty. for those visiting Cumbria this hotel is 30 min drive from keswick or you can go via a bus which goes via Cockermouth.Train station is 15 min walk and you can go to Carlisle, 25 mins roughly,or along coast ,repair works permitting, to barrow seeing places like st bees , drigg or grange over sands. overall a good nights stay. a big thankyou to all the staff

Clean room. Good breakfast.