TRYP by Wyndham Guayaquil Airport

Very safe, luxurious sand conviene to the airport. Staff is efficient, pleasant and with the mall adjacent an excellent place to stay. Love the new outside terrace in the evening .

Llegamos el dia domingo y no pudimos hacer uso del area de piscina ya que tenian una reservación. Quisimos hacer uso del area de piscina el Lunes y nos dijeron que esta en mantenimiento. Inconformes.

Great hotel that never disappoints. The staff are all very friendly and welcoming and keep the hotel in great shape. The close proximity to the Mall del Sol allows us to pass time walking and shopping in our free time. The courtesy shuttle to the airport makes getting to/from our flights very easy.

The bar and restaurant are very nice with great food. Only thing getting to the pool is a little hassle.

En resumen buena estancia, solo tengo una observación con respecto a la limpieza de la piscina… estaba muy sucia el día domingo

The pool was gross but the rest of the property was excellent

Very friendly and comfortable, loved sitting outside on the terrace in the evening sipping wine.

Muy buen servicio de parte del personal. La comida del desayuno buffet es excelente. Buen gimnasio. Necesitan mejorar la frecuencia de limpieza de la piscina (estaba llena de insectos a las 10am). Especialmente deben mejorar la zona del sauna y turco. Es un cuarto solitario y no dan ganas de ingresar.

Great check in process! They met us at the airport for our free shuttle to the hotel. The restaurant was delicious and had amazing drinks/cocktails. The shopping mall on site was a nice treat as well. I would definitely stay here again.

Me he quedado en este hotel muchas veces y nunca había escrito una evaluación, pero ahora me vi forzado a hacerlo para advertir a los viajeros de que este hotel está muy mal manejado. Están decayendo en su categoría y servicio de forma acelerada y triste. Aquí algunas de las cosas que me defraudaron en el último viaje. 1- Para este hotel se tiene que acceder a todas partes con la llave electrónica (ascensor, gimnasio, incluso al piso del cuarto donde uno está hospedado), y nos dieron una sola llave! lo que nos trajo dificultades porque teníamos que ir con mi esposa a todas partes los dos, caso contrario nos quedaríamos varados sin la llave en alguna parte del hotel. Siempre han dado dos llaves, porque ahora una? Que inconveniente. 2- Llegamos el sábado en la noche, y para nuestra sorpresa, había una fiesta con un volumen altísimo en el restaurante del hotel, cuando pregunté que era, me enteré que habían rentado el salón de eventos del hotel para una boda! La música estuvo altísima hasta las 3 am y había gente ebria caminando por todo el hotel. Que lastima que por ganar algunos dólares alquilando el salón de eventos, pongan en incomodidad a todos los huéspedes y dañen completamente la categoría de este hotel. 3- Fui al área de turco y sauna como siempre lo he hecho, y me dijeron que no podía usarla porque estaba reservada! Cómo puede ser que uno pague por el hotel para usar sus instalaciones y luego le digan que no se puede porque esta reservada. Terrible experiencia.

The bed sheets and room towels were dirty. Otherwise this is a good hotel to stay, and I will probably stay here again in the future. Great location!

La lenceria manchada y sucia. Sábanas y cobertores percudidos y amarillentos. A pesar de haber solicitado un taxi con mucho tiempode sntelacion y volver a repetir mi solicitud cuando me registre, nunca lo recibi y debi tomar un taxi en la calle con el riesgo que esto significa

Super limpio y el personal es muy amable y atento.

The bathroom was dirty and they didn’t put coffee supplies and the coffee maker was in the room. No bathroom supplies, only a single soap and no tissue box. One bath towel and one hand towel very old.

Dirty room

Liked the location of the hotel, very convenient next to mall del Sol. Breakfast was included and food was good. Staffs were all friendly & polite. But did expect more from this hotel as to the cleanliness. When we first arrived to the room we found an open juice box on the table that someone must have drank. That prompted us to check the minibar & see if there was anything missing. We paid for a business suite but since we had 3 ppl the front desk suggested us to change our room to a junior suite. Couldn’t believe the sofa in the business suite was not a sofa bed. Anyways nice of the front desk to offer us a double bed room, but it was small & dated.

The hotel is clean, spotless, recommended.

Muy limpio, las habitaciones amplias y limpias, el desayuno delicioso, el servicio y la atención muy buena.

Desde el mismo momento que nos recogieron en el aeropuerto fue un servicio de primera línea. Las instalaciones son impecables, camas cómodas, habitaciones grandes y confortables, el personal es súper amigable y atento a todas tus necesidades. Definitivamente vamos a regresar con mi familia.

Great property, I am very impressed. Beautiful, clean and very safe.

The property was old and tired. Lights inside the closet blinked on and off until I unplugged them. Room was spartan, bathroom didn’t have sufficient hot water and the toilet wouldn’t properly flush - at all.

There must have been a concert last night because it was very loud until 2:00

Internet was really bad, the wifi keep going on and off, I had to keep switching between wifi options to be able to finish with my work calls and videos. One thing to mention is that the smell of the sheets from the bed were bad, they smelled like old sheets that were stored in a closet for months, and they were put on the bed. They have to wash with a better detergent their sheets. Other than that everything was good, breakfast was very yummy, and it had a good variety of items.

Internet was slow & lagging.

Property is in a great location - close to airport and attached to Mall del Sol. The first night we arrived we noticed loud music coming from one of the conference rooms. We were told the party would end by 11:30. It didn’t end until after 2:00 am. It was very loud in our room and could not sleep. Next night same thing. I went to the front desk and Carlos was very helpful and switched our room to a higher floor and it was very quiet and we slept well.

Es una excelente hotel el servicio excelente. Solo que en las habitaciones se escucha la música del kareoqui en vivo y eso no te permite descansar en la habitación

The room it was very comfortable and spacious the bad thing was the music that was upstairs that didn't let me sleep deeply but otherwise super good

La habitación muy muy caliente y el aire acondicionado no enfría el cuarto apenas baja la temperatura 2 grados en más de 8 horas. Dormí muy incómodamente por el calor en la habitación

This property has an issue with shower and sink drains. Had an issue with airport transfer. They were not waiting upon arrival. Shower had clogged drain. Moved to another room. That had a slow-draining sink. On the positive, conveniently located next to a shopping mall. Plenty of shopping and dining options. Some of the staff were apologetic and helpful. Other did not know how to or wanted to help.

Me he quedado en este hotel muchas veces y nunca había escrito una evaluación, pero ahora me vi forzado a hacerlo para advertir a los viajeros de que este hotel está muy mal manejado. Están decayendo en su categoría y servicio de forma acelerada y triste. Aquí algunas de las cosas que me defraudaron en el último viaje. 1- Para este hotel se tiene que acceder a todas partes con la llave electrónica (ascensor, gimnasio, incluso al piso del cuarto donde uno está hospedado), y nos dieron una sola llave! lo que nos trajo dificultades porque teníamos que ir con mi esposa a todas partes los dos, caso contrario nos quedaríamos varados sin la llave en alguna parte del hotel. Siempre han dado dos llaves, porque ahora una? Que inconveniente. 2- Llegamos el sábado en la noche, y para nuestra sorpresa, había una fiesta con un volumen altísimo en el restaurante del hotel, cuando pregunté que era, me enteré que habían rentado el salón de eventos del hotel para una boda! La música estuvo altísima hasta las 3 am y había gente ebria caminando por todo el hotel. Que lastima que por ganar algunos dólares alquilando el salón de eventos, pongan en incomodidad a todos los huéspedes y dañen completamente la categoría de este hotel. 3- Fui al área de turco y sauna como siempre lo he hecho, y me dijeron que no podía usarla porque estaba reservada! Cómo puede ser que uno pague por el hotel para usar sus instalaciones y luego le digan que no se puede porque esta reservada. Terrible experiencia.

Staff at reception especially Carlos made me very welcomed and food and staff were very friendly

The service by the staff is always excellent. Raul is my favorite staff member! Raul is awesome! And the morning breakfast is delicious

Did not respond messages sent via the expedia app. Message was sent more than 24hrs prior to stay. They failed to arrange transportation pick up from airport.

Friendly staff.

A wonderful experience, once again! Welcoming, Great transportation to airport and vans. Excellent Service.

Staff service and hospitality. Great dining option Jaleo.

Location is everything for this property which is connected to a mall. Service has huge room for improvement. Room without hand towels upon arrival to property, had to request twice. Next day they said towels were being laundered, that they would bring later. They never did. Had to request in person at lobby. Still didn't get them. Had to call front desk and request again, only for housekeeping supervisor to show up at door to ask again what was needed. Breakfast the next day in a tight space due to event going on at main restaurant. No available indoor seating. Had to share a big round table with other people to eat. No glasses available for drinks. Staff unwilling to assist. Have had several issues other the past few stays. This was my last stay at this property. Have giving them too many chances to improve and nothing changes.

Great hotel that never disappoints. The staff are all very friendly and welcoming and keep the hotel in great shape. The close proximity to the Mall del Sol allows us to pass time walking and shopping in our free time. The courtesy shuttle to the airport makes getting to/from our flights very easy.

Daniel nos recibio EXCELENTE al ingresar al hotel Gracias Daniel

Irate check in agent demanded copies of passports for guests including minors. Later misinformed me regarding airport transport (likely as retaliation) for involving management in the dispute regarding copies of passports. I missed my airport transport as a result.

Excellent hotel conveniently located at Mall del Sol. Quite, safe, superb restaurant at the hotel. Mall del Sol is excellent, you can just walk there from the inside of the hotel, many good stores there. For the tours I do highly recommend using the Guayaquil city tour bus.

Buena relación calidad precio. Cerca al aeropuerto

Great location. Close to mall and airport.

This hotel is connecting to a mall with restaurants, fast food eateries, grocery and drug stores. We stay here before and after our Galapagos trip. TRYP offers free airport shuttle which is convenient and safe.

Excellent airport hotel!

Close to the airport

Great hotel that never disappoints. The staff are all very friendly and welcoming and keep the hotel in great shape. The close proximity to the Mall del Sol allows us to pass time walking and shopping in our free time. The courtesy shuttle to the airport makes getting to/from our flights very easy.

Muy bueno, junto al mall del sol y muy cerca del aeropuerto

Un hotel con precios demasiado elevados, muy bien ubicado con ingreso directo al mall del sol

Excellent location

Very nice property. Very good staff. Sumptuous breakfast.

I couldn’t have asked for better service! They picked me up from the airport, got me checked in smoothly, set up my shuttle back to GYE the next day, and even gave me recommendations of what to see since I was only there for 1 night. The hotel is attached to the Mall Del Sol and your room key gets you in through a secure entrance. Definitely check out the mall! The buffet breakfast was next level! For only $12 you get a wide variety of Ecuadorian foods, more traditional US style breakfast items, breads, fruits, omelet bar and more. I. The US, a buffet like this could easily cost $25 and now offer 1/2 as many options. You get great value for your money! I would absolutely stay here again.

Después de cuatro años sin visitar Ecuador, este viaje superó todas mis expectativas. Fue mi primera experiencia hospedándome en el Hotel TRYP de Guayaquil y, sin duda, lo recomendaré siempre. La atención al cliente y el servicio personalizado fueron excepcionales. Quiero destacar especialmente a Gabriela y Daniel de recepción, quienes fueron sumamente atentos, profesionales y carismáticos durante toda mi estadía. Yo que trabajo como front desk en Canadá, me sorprendió gratamente ver que el nivel de servicio del Hotel TRYP de Guayaquil está a la altura de los mejores. Me sentí realmente como en casa. El desayuno buffet fue delicioso, las habitaciones están muy bien equipadas y la ubicación es ideal, con fácil acceso a restaurantes, cines, discotecas y más. Gracias, Hotel TRYP, por brindar una experiencia tan grata. ¡Les deseo muchos éxitos y hasta pronto!

Breakfast is always fantastic. It changes daily. How often can you get shrimp scampi for breakfast. Lol

Yeah, it’s a pretty standard property, the rooms were older, but reasonably well maintained, the breakfast was average but all in all it was a good stay.

Staff service and hospitality. Great dining option Jaleo.

El salón donde se habia servido el desayuno era muy frío, el a/c etaba muy fuerte, se pidió que ajustaran la temperatura pero no fue posible, causó un poco de incomodidad

Super Frühstück.

Aislar el ruido de la música del restaurante Mejorar la comida y tiempo del room service

Great check in process! They met us at the airport for our free shuttle to the hotel. The restaurant was delicious and had amazing drinks/cocktails. The shopping mall on site was a nice treat as well. I would definitely stay here again.