Hotel Balo

Muy buena ubicación, personal amable y cama comoda y amplia. Algo ruidoso por estar en toda la zona de bares nocturnos, cosas q ya sabía, además tenia ventanas para aislar sonido exterior

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The room was spacious, and the location was definitely a highlight — only a few minutes’ walk from Taksim Square and Istiklal Street, making it very convenient for sightseeing and getting around Istanbul. Unfortunately, the stay had some major downsides. There appears to be a nearby club or nightlife venue, and on 2 out of my 4 nights, loud music continued until around 3:00 AM, making it very difficult to sleep. The rooms also did not seem to be well soundproofed. My biggest disappointment was the staff response during an unfortunate situation. My son became very sick and vomited in the room. When I asked for assistance and room service, the manager told us we had to clean it ourselves and seemed more concerned about protecting the hotel room than helping us during a family medical situation. While I was trying to care for my son and arrange a hospital visit, the lack of empathy and support was upsetting. Overall, the hotel has a great location and decent room size, but noise and customer service significantly impacted our experience. Rating: Location/Room: 3.5/5 Staff/Service: 2/5 Overall: 2.5–3/5