Positives- Staff were very friendly, food was good, room was clean- but dated. Nagatives, when I booked I got a message to say the hotel was being "redecorated" to me that is paint/wallpaper maybe a carpet.etc... reality is, the floors were being dug/drilled this is redevelopent, not redecorate. - I checked in at 5:30pm and asked how long the noise would be going on for, as it was loud... 8pm I was told, which I think is too late, however, it carried on until 9:20pm! If this level of work is being done, I would consider closing for the night. Then at 11:45pm I was woken by the hotel owners large German Shepherd barking, then again at 6:45am the following day! Final night, the dog was barking after 11pm again. The shower can't decide if its hot or cold. Considering the price I paid, I would not stay again, I don't like to give negative reviews, but I think people need to understand what you get for the £. To give perspective, it was more to stay here than Hotel Du Vin and Malmaison in Birmingham- which came up on my search, however, I needed to be closer to Wolverhampton.
Positives- Staff were very friendly, food was good, room was clean- but dated. Nagatives, when I booked I got a message to say the hotel was being "redecorated" to me that is paint/wallpaper maybe a carpet.etc... reality is, the floors were being dug/drilled this is redevelopent, not redecorate. - I checked in at 5:30pm and asked how long the noise would be going on for, as it was loud... 8pm I was told, which I think is too late, however, it carried on until 9:20pm! If this level of work is being done, I would consider closing for the night. Then at 11:45pm I was woken by the hotel owners large German Shepherd barking, then again at 6:45am the following day! Final night, the dog was barking after 11pm again. The shower can't decide if its hot or cold. Considering the price I paid, I would not stay again, I don't like to give negative reviews, but I think people need to understand what you get for the £. To give perspective, it was more to stay here than Hotel Du Vin and Malmaison in Birmingham- which came up on my search, however, I needed to be closer to Wolverhampton.
