Is parking available at the property?

Free self parking is available on-site. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 10:00 PM, and check-out is by 10:30 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located near ski lifts, within a 15-minute walk of Luftseilbahn St. Niklaus - Jungu and St. Niklaus - Jungu Gondola. It is approximately 5.4 miles from Hannigalp Ski Area and 5.5 miles from Charles Kuonen Suspension Bridge.

Are children allowed at the property?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of CHF 20 per night, and rollaway beds can be provided for CHF 50 per night. Advance request or confirmation may be required.

Hotel La Reserve

What guests think

Across recent reviews, Hotel La Reserve is praised for friendly service, modern refurbished rooms, and a well-regarded on-site restaurant and breakfast, while several guests note recurring hiccups with the self check-in process and occasional operational snags.

Rooms are comfortable for many, with some noting twin-only setups or old, uncomfortable mattresses; the setting is quiet with easy train access and convenient reach to Zermatt. Overall, expect a simple, comfortable base for exploring the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recently renovated property with on-site parking.

Related guest reviews

10

Mina

22 May 2025

·

Stayed 1 night

Amenities good, building modern,

8

Sharon

29 Jun 2024

·

Stayed 1 night

We had a lot of trouble checking in! Once that was done we found out that the elevator was not working. I have a new hip and was injured the day before we arrived. I had to climb 2 flights of stairs with no railing. It was very difficult, but the elevator should be working in a few days. Massive improvements being done in this place! It's very nice,small rooms that Americans will feel a bit uncomfortable in as there are literally 2 beds a TV and a stunning bathroom. The ladies who helped up get settled had left fresh water in each of our rooms and the complimentary breakfast was excellent with very sweet offers of drinks refills etc. I would come back in the future!

6

Richard

17 Oct 2023

·

Stayed 1 night

The hotel parking is right in front of the hotel. Very nice, although watch out for supply trucks pulling into the lot when you are coming or going. The staff were helpful and excellent, although I had to track down the front desk person when we arrived because they were busy in the restaurant. The stairs were difficult for one member of our family, since some of the stairs were missing a bannister. Our room was quite large and nice, but we were disappointed that the door lock got stuck when we tried to lock the door. The staff provided help, however.

10

William

20 Apr 2025

·

Stayed 1 night

New and well done

10

Tom

9 Oct 2024

·

Stayed 6 nights

Friendly staff and excellent facilities

10

LINA

3 Jul 2023

·

Stayed 1 night

Really great cusomer service, warm welcome to guests, restaurant and parking. Clean and nice quiet rooms.

10

Glenda

31 Jul 2023

·

Stayed 2 nights

The staff member at reception was fabulous - very welcoming & gave us all the information we needed. The room was spacious and comfortable. We loved the shared tea & coffee lounge. The server in the restaurant for dinner was friendly & knowledgeable.

10

Nongnuch

6 Oct 2024

·

Stayed 1 night

Wir sind begeistert von dem Hotel. Es hat alles gestimmt; das hotel ist frisch renoviert. Das Zimmer ist schön eingerichtet. Das Restaurant hat eine schöne Ambiente, die Küche ist modern.Die Speisen sind sehr lecker. Besonders ist was an Personal betrifft, sie sind alle sehr nett und hat sehr gut Service geleistet ob bei Einchecken , im Restaurant etc. Wir werden wieder kommen wenn wir hier sind, nur 15 Minuten vom Zermatt entfernt.

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25 $214	26 $214	27 $214	28 $214	29 $214	30 $214	31 $214

About this property

Location

Room options

Standard Single Room

Standard Double Room

Guest reviews of Hotel La Reserve

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