Amatra By The Ganges

It was not the best with the price charged

My parents visited after I booked this property for them without much idea of lrje area and property. As per their feedback getting their isn’t straight and area feels odd. Doesn’t feel like resort as looked so nice in pic. Property isn’t maintained up to the standards of the pic. and their service was just OK.

The best part about the property was staff and the food at the on site restaurant. The staff was always ready to help with a smile on their face and greeted everyone with respect. Food was excellent. However, the room I stayed in was terrible. The room was below average. Bedsheets had stains on it which is a big no no in hospitality business. There was no heat in the room. I did try calling the front desk but didn’t get through them. Bathroom was in terrible condition. Shower door was not functioning properly. There was no hot water at all considering winter time. Overall, not happy with the rooms as I had two separate bookings.

Very courteous and forthcoming staff.

The place was falling apart. Leaky taps, insufficient towels, limited breakfast options, no gym. Not a property suitable for travellers used to a certain basic standard. We're afraid we will not return.