The view was amazing. The hotel was clean. The room was lovely. It was difficult getting up a bunch of stairs with luggage, the staff was stub par acted like we were a bother… We were told early check-in and then ended up being late. We're supposed to get in at three and it was nearly 4 before we were checked in. The maids were laid and getting the room ready not their fault. I don't think. We had to wait in the car for an hour. But the biggest disappointment was after a long day at the beach we brought dinner home to sit in bed and watch TV and the TV did not work! I called the front desk at 4:30. The gal told me that maintenance had already gone home for the evening that she would stop by after three more of her check-in, which could've been till 8 PM. She never showed up! We got up and left very early. Very very disappointing.
The view was amazing. The hotel was clean. The room was lovely. It was difficult getting up a bunch of stairs with luggage, the staff was stub par acted like we were a bother… We were told early check-in and then ended up being late. We're supposed to get in at three and it was nearly 4 before we were checked in. The maids were laid and getting the room ready not their fault. I don't think. We had to wait in the car for an hour. But the biggest disappointment was after a long day at the beach we brought dinner home to sit in bed and watch TV and the TV did not work! I called the front desk at 4:30. The gal told me that maintenance had already gone home for the evening that she would stop by after three more of her check-in, which could've been till 8 PM. She never showed up! We got up and left very early. Very very disappointing.