Name: VR Rotorua Lake Resort
Address: 366 State Highway 33, Mourea, Región de Bay of Plenty, NZ
Price range: 57 US$–218 US$ per night
Rating: 7.93

Opiniones de los huéspedes

VR Rotorua Lake Resort se encuentra en un entorno pintoresco a orillas del lago, con vistas tranquilas y habitaciones espaciosas, pero muchas reseñas señalan interiores anticuados y fallos de mantenimiento, limpieza inconsistente, disponibilidad desigual de servicios y calidad variable de la restauración, con el centro de la ciudad a una distancia en coche.

Las instalaciones incluyen una piscina, jacuzzis y sauna, un pequeño gimnasio, pistas de tenis, aparcamiento, y un restaurante y bar en el lugar, además de actividades ocasionales en el lago, como kayak, aunque características como la calefacción de la piscina y el estado del gimnasio varían. Varias habitaciones ofrecen buenas vistas al lago y baños con suelo radiante, pero se señalan peculiaridades de diseño, como privacidad parcial en el baño y ruido ocasional de los vecinos, y el Wi-Fi funciona bien en algunas habitaciones pero no en otras. Ideal para viajeros que prioricen las vistas tranquilas del lago sobre los acabados modernos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones incluyen una piscina, jacuzzis y sauna, un pequeño gimnasio, pistas de tenis, aparcamiento, y un restaurante y bar en el lugar, además de actividades ocasionales en el lago, como kayak. Varias reseñas mencionan una piscina sin calefacción o pequeña, zonas de fitness/tenis envejecidas, y la ausencia de ascensor para acceder a los pisos superiores.

Reseñas de huéspedes relacionadas

8

Marc

25 abr 2024

·

Se alojó 2 noches

Das Hotel VR Rotorua Lake Resort ist etwas außerhalb gelegen, dafür aber sehr schön an einem See. Das Zimmer (Doppelzimmer Gartenblick) war ausreichend groß. Das Bett war leider viel zu weich. Bad mit Dusche war gut. Es gab ausreichend Parkplätze auf dem Gelände. Das Frühstück war sehr gut und das Restaurant bot auch Abends gute Mahlzeiten. Positiv war das Fitnessstudio, das zwar klein war, aber mit ausreichender Ausstattung. Die Freundlichkeit im Hotel war einwandfrei.

10

Jay Dharmendra

19 dic 2024

·

Se alojó 4 noches

The location of the hotel is very beautiful, just by the lake. We got a lake view unit and we enjoyed that in our stay. The hotel also offered kayaking, which we did in the lake and enjoyed.

8

Randall

15 sept 2024

·

Se alojó 1 noche

Old world charm. A little water damage in ceiling by back wall. Gorgeous view of lake from room. Breakfast was good. Parking lot needs to be redone. Tennis courts need upkeep.

8

Michelle

3 mar 2024

·

Se alojó 1 noche

Great views. Only stayed 1 night so didn't take advantage of the amenities but restaurant, hot tub, pool and tennis courts looked nice

8

Ryan

8 sept 2025

·

Se alojó 2 noches

Beautiful lake view, pools and spa. Warm and cosy. Some parts of bathroom were unclean and could use a spruce

8

Tamara

23 ene 2024

·

Se alojó 2 noches

Stunning lake location but that makes for no alternative amenities. Excellent rooms but the pool was freezing even in summer. Good range of gym equipment but some of it needs minor repairs.

8

Suzanne

16 feb 2025

·

Se alojó 1 noche

Facilties and park grounds were impressive nicely landscaped and motel unit was great.Dinner at restaurant was great and excellent service . Very enjoyable stay.

4

Aaron

22 dic 2024

·

Se alojó 2 noches

They say they staff the front desk until 10:30pm, but they don’t. They never answered the phone even once when we called during the time the desk was supposed to be staffed. Forget it if there is something wrong with your room - ours was missing a remote for the HVAC, and the other room we booked the water came out of both taps HOT HOT HOT. There was no help to be found. It was like accidentally stumbling into a ghost hotel with no staff. Uber does not want to come there, because it’s a 20-25 minute drive to get there. So we wound up waiting 30 minutes for an Uber the first time, then we wised up and ordered the Uber at a specific time so that we knew we could get a ride. The pool is not heated. Breakfast was a typical hotel buffet breakfast - which might be the best thing we can say about the place. We wouldn’t stay there, again. The staff we did manage to find and interact with were polite. I felt sorry for them, because every single person who checked out while we were sitting in the lobby had something wrong with their room.

8

Daniel

20 dic 2024

·

Se alojó 2 noches

Some of the furniture was broken and the fridge only worked half the time. Otherwise a nice relaxing place to be. Hot tub w jets was nice

4

Addie

16 jul 2025

·

Se alojó 2 noches

Check in was easy. Nice view of the lake from our room. Giant outdoor boardgame. Room was nice. Floor was very creaky. Felt sorry for our neighbours. Check out was fast. While place is outdated & smelt musty. Cupboards are falling off in the room. No cloth or tea towel supplied. Under floor heating in bathroom. Shower pressure was awesome! No lift to second floor. No offer of help with baggage. Nice place across the road makes yummy burgers other than the restaurant they have at the V. R.

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Limpieza

Los comentarios sobre la limpieza son mixtos: los repetidos informes de polvo, duchas o cortinas mohosas y zonas que necesitan una limpieza a fondo se yuxtaponen a comentarios que indican que las habitaciones estaban limpias. Se mencionan fallos en el servicio de limpieza, como aspiradoras que no pasan o ventanas sucias, en varias estancias.

Reseñas de huéspedes relacionadas

6

didier

18 oct 2025

·

Se alojó 1 noche

Publicité mensongere. Hotel vétuste et sale. Petit déjeuner plus que moyen

2

Brad

21 sept 2025

·

Se alojó 4 noches

We stayed 4 nights and the room was never vacuumed, the room was bad small, I went to look under the bed and found a dirty baby nappy, they probably never cleaned under the bed, the gym was so dirty, it seems like they never cleaned it. I never recommend this place.

10

Amy

22 jun 2025

·

Se alojó 1 noche

This property was very clean and had a quiet, family feel. Staff greeted us warmly and assisted with a late dinner, then offered a delicious buffet breakfast. The beds were comfortable and the views were beautiful.

10

Renee

7 may 2024

·

Se alojó 1 noche

Very clean, comfortable room. Highly recommend. Staff were friendly and helpful

8

emily

3 abr 2025

·

Se alojó 2 noches

Gorgeous location on the shore of Lake Rotoiti. Perfect for catching the afternoon boat to the Manupirua Hot Pools. There's nothing wrong with hotel that wouldnt be solved with better and more meaningful cleaning.

6

Riki

2 dic 2025

·

Se alojó 1 noche

The geothermal waters have corroded the Tapware and other fittings within the facility. We checked in after hours and the process was smooth overseen by restaurant staff. Unfortunately, the bathroom requires a really good scrub down and showering left us feeling dirty. We did not have breakfast in our package. Parking was abundant and free and it was lovely to look around the lake. Approximately 10 to 15 minutes back into town.

6

Hayley

7 mar 2023

·

Se alojó 1 noche

Found hairs behind the toulet, rubbish on the carpet. Not very clean.

4

David

22 feb 2025

·

Se alojó 2 noches

The room was pretty clean and the bed was comfortable. Sadly that’s the only good part. The whole place seemed neglected and run down. Paint was peeling on the bathroom walls, dead dragonflies in the hallway windowsills. It was probably a lovely property 20 years ago but it has not been maintained. Even the patio furniture by the lake is in need of replacement. We weren’t expecting top luxury, but we didn’t feel it was worth the money we paid.

6

Eileen

8 jul 2025

·

Se alojó 4 noches

Faded feeling and years of dust behind furniture

8

Gary

20 mar 2023

·

Se alojó 1 noche

Overall good hotel with very excellent views of lake. However we had to report heavy mold in shower which seemed to have been neglected for months and months which was offensive ! When reported to staff we received absolutely no comment? Rooms over priced given the heavy mold in shower - rest of bathroom including bath tub very perfectly clean !

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Habitaciones

Las habitaciones son generalmente espaciosas, con camas cómodas, y muchas ofrecen vistas al lago, pero la decoración y los accesorios muestran signos de desgaste. Los huéspedes destacan aberturas en la privacidad del baño, algo de ruido de los vecinos o suelos crujientes, y una fiabilidad variable del Wi-Fi en la habitación.

Reseñas de huéspedes relacionadas

8

Paul

4 oct 2025

·

Se alojó 1 noche

Nice hotel with some history in lakeside setting. Friendly and helpful staff. However, we would prefer proper separation between bedroom and bathroom. Apart from that it was fine.

8

Kelly

26 may 2024

·

Se alojó 1 noche

Overall value for money was ok. We would stay there again. It was clean but the bathroom was old and tired and needed a deep surface clean/scrub. I'm not sure it really meets its 4 star rating. The taps in the bathroom and the shower did not have hot and cold identifiers on the them. The plug didn't have a centre piece for pulling it out of the plug hole. We had to hunt through every cupboard to find things. Nothing was labelled - and there were no instructions about where things were. The bed, carpet and curtains were fresh and new looking. The bed was very comfortable and temperature control easy with the heat pump. The wine glasses were not matching ( a small detail I know - but its not what you would expect in a 4 star rated hotel). TV was excellent and had a good range of channels, Wifi was excellent and there was ample extra lighting and charger/usb plugs. Check in and out was easy. Staff were pleasant enough. The grounds look a bit tired but coming in to winter that isn't surprising.

6

Ring

8 jul 2025

·

Se alojó 2 noches

Liked the view, the layout out of the bathroom in our chosen rooms was inconvenient, did not like the window beside the bathtub

10

patrick

17 ene 2026

·

Se alojó 1 noche

Un super personnel dont Nick à la réception, Un environnement extraordinaire. Une chambre spacieuse avec vue sur le lac. A recommander

8

Nigel

26 mar 2025

·

Se alojó 4 noches

Decent sized room with a comfortable king size bed, one easy chair, one office type swivel chair and a couple of dining chairs and a small table. Our second floor room looked out onto Lake Rotoiti - very nice view (Lake Rotorua is in the opposite direction and can't be seen from the hotel). Strange folding wooden shutters between the room and en suite bathroom (with separate shower cubicle) - would let in natural light I suppose? Fridge, desk, small wardrobe containing iron and board. Some of the fittings are a bit worn and tarnished, giving the room a well used feel - but it was clean and everything worked. Friendly staff. Parking on site. No lift - but the receptionist offered to help carry luggage. Good breakfast available: fruit, cereal, yoghurt cheese, cold meats, croissants juice, plus scrambled eggs, baked beans, mushrooms, hash browns and bacon (potato wedges one morning). Toast, butter and spreads. Only disappointment was the water in the flask for tea wasn't hot - we had tea in our room. At times the breakfast area had food dropped by guests on the chairs and carpet. We dined in the restaurant one evening - nice meal. The hotel is an easy 20-30 minute drive to the centre of Rotorua (you definitely need your own transport) but only 5 minutes from Okere and Tutela falls. We had a comfortable stay and the buffet breakfast was a treat.

8

holly

25 dic 2022

·

Se alojó 19.347 noches

The view at this property is amazing. The beds were comfy and the room was spacious enough. The shower (which in gerneral terms is scored by its own star - is 0) is not very good. especially if you visit the mudpools and want to wash your hair after. They really need to change the heads. There was also no privacy glass bewteen the bathroom and sleeping area - meaning going to the toilet was everyones business. But the view - does make up for a lot of this.

8

Lu

11 oct 2023

·

Se alojó 1 noche

The internet connection was not working at all for the whole night. The customers upstair were noisy during the night.

8

Gaurav

20 jun 2025

·

Se alojó 1 noche

The property is located right across the lake and have amazing views, however its quite dated and the room below the level one were pretty noisy when kids were running upstairs.

2

Chris

6 nov 2025

·

Se alojó 1 noche

Nobody at reception at check in or check out. WiFi did not work in my room. Very amateur staff

4

Addie

16 jul 2025

·

Se alojó 2 noches

Check in was easy. Nice view of the lake from our room. Giant outdoor boardgame. Room was nice. Floor was very creaky. Felt sorry for our neighbours. Check out was fast. While place is outdated & smelt musty. Cupboards are falling off in the room. No cloth or tea towel supplied. Under floor heating in bathroom. Shower pressure was awesome! No lift to second floor. No offer of help with baggage. Nice place across the road makes yummy burgers other than the restaurant they have at the V. R.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes describen un personal amable y servicial y estancias sin problemas. Otros tuvieron dificultades para encontrar personal en la recepción, informaron de una ayuda lenta o sin respuesta, o experimentaron un mal seguimiento de sus solicitudes.

Reseñas de huéspedes relacionadas

6

Natasha

6 abr 2025

·

Se alojó 1 noche

Property was tired. Location & surroundings were beautiful. Didn’t have many staff around. Nobody to check us in. Asked to wait in the bar…. No staff & coffee machine broken. Asked to wait to be seated at breakfast but again no staff.

10

Ruth

23 abr 2024

·

Se alojó 1 noche

Very pretty setting right on the lake. Great staff and wonderful food.

10

Smit

17 jun 2025

·

Se alojó 1 noche

Had a great time. Nikhil was really good, friendly and welcoming. Would highly recommend to book here if you like to be away from the centre and crowd.

8

Beverley

16 ago 2025

·

Se alojó 1 noche

Difficult to find staff at times

10

Jaroslaw

14 abr 2025

·

Se alojó 2 noches

Fantastic service and very friendly and welcoming staff

10

Judi

20 may 2024

·

Se alojó 1 noche

Beautiful and clean, out of the way so quiet and peaceful. Staff wonderful and helpful.

4

Aaron

22 dic 2024

·

Se alojó 2 noches

They say they staff the front desk until 10:30pm, but they don’t. They never answered the phone even once when we called during the time the desk was supposed to be staffed. Forget it if there is something wrong with your room - ours was missing a remote for the HVAC, and the other room we booked the water came out of both taps HOT HOT HOT. There was no help to be found. It was like accidentally stumbling into a ghost hotel with no staff. Uber does not want to come there, because it’s a 20-25 minute drive to get there. So we wound up waiting 30 minutes for an Uber the first time, then we wised up and ordered the Uber at a specific time so that we knew we could get a ride. The pool is not heated. Breakfast was a typical hotel buffet breakfast - which might be the best thing we can say about the place. We wouldn’t stay there, again. The staff we did manage to find and interact with were polite. I felt sorry for them, because every single person who checked out while we were sitting in the lobby had something wrong with their room.

2

Chris

6 nov 2025

·

Se alojó 1 noche

Nobody at reception at check in or check out. WiFi did not work in my room. Very amateur staff

10

Himanshu

9 abr 2023

·

Se alojó 2 noches

Amazing Service

6

Simone

14 ene 2026

·

Se alojó 2 noches

Basically a nice hotel but looks like it’s due for renovation. My daughter was extremely disappointed that they weren’t willing to send on the plush toy that she accidentally left in our room. They confirmed they had it at reception but I never heard from them again when I asked (three times) if they could send it to me in the UK at my own expense. It was one of a pair that she got with her best friend and I can’t replace it as they’re out of stock everywhere. 😕

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Ubicación

Ubicación pintoresca y tranquila a orillas del lago Rotoiti, a unos 15-30 minutos del centro de Rotorua; un coche es recomendable. Conveniente para actividades en el lago y lugares cercanos como las cataratas de Okere y las piscinas termales.

Reseñas de huéspedes relacionadas

8

Stewart

12 ago 2025

·

Se alojó 2 noches

Nice hotel but too far from the central

10

Maria Miland

4 mar 2025

·

Se alojó 2 noches

Located on the shores of Lake Rotoiti, the hotel offers gorgeous views of the lake from some of the rooms as well as the restaurant. The hotel itself is located 16km outside Rotorua, so a car is essential. It has a great restaurant and bar - both with excellent service!

8

Majdi

27 dic 2023

·

Se alojó 2 noches

The staff at VR Rotorua Lake Resort were fantastic! They were super friendly and helpful, making me feel welcomed from the moment I arrived. It's a quiet spot on the lake, perfect for a romantic getaway, but be warned, it's a bit far from the main drag in Rotorua. The hotel itself is getting a bit long in the tooth. The rooms and bathrooms could definitely use a refresh, especially the showers. I had to do the hot cold dance every time I wanted to take a shower! Plus, for the price, you might find nicer places closer to the action. Overall, VR Rotorua had its pros and cons. If you're looking for a peaceful escape with awesome staff, it's a good choice. But if you want modern amenities and easy access to Rotorua's sights, you might want to keep searching. Here are some of the things I liked: Super friendly staff Peaceful location on the lake Nice outdoor pool Here are some things to keep in mind: Rooms and bathrooms are a bit outdated Far from the city center and main attractions Price might be a bit high for the current condition

8

Nigel

18 ene 2025

·

Se alojó 3 noches

Good food, great lake location.

8

emily

3 abr 2025

·

Se alojó 2 noches

Gorgeous location on the shore of Lake Rotoiti. Perfect for catching the afternoon boat to the Manupirua Hot Pools. There's nothing wrong with hotel that wouldnt be solved with better and more meaningful cleaning.

10

Rick

1 abr 2024

·

Se alojó 2 noches

Beautiful spot between two lakes - great outlook. Probably twenty minutes drive out of town but nice to be in the country not the town

6

Riki

2 dic 2025

·

Se alojó 1 noche

The geothermal waters have corroded the Tapware and other fittings within the facility. We checked in after hours and the process was smooth overseen by restaurant staff. Unfortunately, the bathroom requires a really good scrub down and showering left us feeling dirty. We did not have breakfast in our package. Parking was abundant and free and it was lovely to look around the lake. Approximately 10 to 15 minutes back into town.

10

Harolletta

7 jul 2023

·

Se alojó 1 noche

Beautiful setting on Lake Rotoiti, further out away from all the noise even though it’s set of the main Rd Room service is available Buffet breakfast is lovely over all the best price you will find in town.

8

Roxana

7 ene 2025

·

Se alojó 1 noche

Nice location, 15 minutes away from down town Rotorua. View front of the lake, friendly staff. It requires some upgrades, but room was very comfy and clean.

8

Sandy

24 nov 2024

·

Se alojó 1 noche

Well out of town so quiet and situation on the lake. An old property so has ongoing maintenance needs. A relaxing place to stay if visiting area. Restaurant good.

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Comida

El restaurante del lugar y el buffet de desayuno reciben elogios frecuentes, aunque los asientos pueden ser limitados y se recomienda reservar para la cena. Algunos consideraron que el desayuno o las comidas eran mediocres o caros, y los ocasionales cierres anticipados u horarios limitados frustraron a los huéspedes.

Reseñas de huéspedes relacionadas

10

Arelys

2 ago 2025

·

Se alojó 2 noches

All expierence was amazing. The views from the room, the staff, the food. Great options for dinner and delicious buffet for breakfast. I requested a little cake for my partner 's bday and they arranged a very amazing gift. I Really apreciate it. Totally recommended

10

Fletcher

29 sept 2025

·

Se alojó 1 noche

Beautiful location. Bit tight for dining numbers so book ahead for your dinner reservation.

10

Maria Miland

4 mar 2025

·

Se alojó 2 noches

Located on the shores of Lake Rotoiti, the hotel offers gorgeous views of the lake from some of the rooms as well as the restaurant. The hotel itself is located 16km outside Rotorua, so a car is essential. It has a great restaurant and bar - both with excellent service!

8

Nigel

18 ene 2025

·

Se alojó 3 noches

Good food, great lake location.

8

Morris

4 jun 2025

·

Se alojó 2 noches

liked the surreounding, location and history. Dinner and Breakfast were very average

6

Jerry

19 dic 2023

·

Se alojó 2 noches

Pretty average. The grounds are simply beautiful, and the lake view from my room was amazing. The interior of the property could use a minor rehab. Fresh painting. Shower grout replacement. Light fixture updating. I made a dinner reservation for 9 o’clock, but reception told me that if they were not busy enough that they might close early so decided to eat offsite. So I guess do not plan for their dining hours to be respected. Very easy drive to town and to most area tourist attractions. I’m happy I stayed here, but I just think they’re missing some opportunities to improve the property and to make more money.

2

Bin

31 ene 2026

·

Se alojó 1 noche

Excellent location by the lake but nothing good other than that… Extremely dated facilities and the unforgettable low quality breakfast…

8

Anton

7 nov 2024

·

Se alojó 3 noches

This was an expensively appointed hotel when built but it is starting to tire. Still lovely. But please please clean the windows, inside and out; a simple thing that will just lift the whole experience. Breakfast was excellent and evening dining is good.

4

Jennie

29 sept 2024

·

Se alojó 2 noches

Stayed for two nights, both nights the hot water didn’t work. Was told to wait an hr and still never worked. Food was terrible!! $30 for Buffet Breakfast, which only consisted of cheap bread, scrambled eggs and sausages. Dirty bathroom. Not. 4 star hotel

10

Jeff

12 dic 2022

·

Se alojó 2 noches

A quiet resort / motel on the shores of Lake Rotoiti. Recommend the Lake view rooms. Restaurant meals were excellent and pleasingly very well priced. The inclusive buffet breakfast is well worth it; a wide range of options.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	107 US$
febrero	112 US$
marzo	109 US$
abril	92 US$
mayo	71 US$
junio	58 US$
julio	70 US$
agosto	73 US$
septiembre	71 US$
octubre	81 US$
noviembre	113 US$
diciembre	108 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $57	23 $93	24
25 $121	26 $57	27 $68	28 $62	29 $114	30 $66	31 $81

DO	LU	MA	MI	JU	VI	SA
1	2 $64	3 $135	4 $147	5 $133	6 $192	7 $116
8 $218	9 $74	10 $102	11	12 $100	13 $149	14 $147
15 $67	16 $114	17 $85	18 $100	19 $185	20 $114	21 $189
22 $190	23 $188	24 $152	25	26 $187	27 $149	28
29 $135	30 $78

VR Rotorua Lake Resort

Precios para VR Rotorua Lake Resort

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación con 2 camas individuales, vistas al jardín

Habitación con 2 camas individuales, vistas al lago

Habitación doble

Habitación doble, vistas al jardín

Habitación doble, vistas al lago

Suite ejecutiva, bañera de hidromasaje

Reseñas de los huéspedes sobre VR Rotorua Lake Resort

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas