Best Western Summerlea

All is good ! Good service

This property is not a hotel but operating as function venue. Each night there are multiple parties with loud vibrating music being heard in the rooms till early hours of the morning. The staff are polite enough however our complaints of not being able to sleep due to the noise were ignored. Nor were we properly compensated for the inconvenience and not being able to get a decent nights sleep. Eventually we checked out earlier than our departure date into another hotel. If your intention is to stay at a hotel to rest up I suggest you do not book into this place.

Great

Strong Moldy smell, broken power plugs, dirty shower and dirty bedspread

We had gotten the suit which were very spacious, how ever we had to call several times to request for towels. The housekeeping either forgot to leave towels or left only 1 towel . Also there was a disgusting smell every time we turned the water on to wash our hands . Staff needs to smile more, they always seemed very uptight and not friendly. Overall experience was ok but I would not return back to this hotel again .