Name: Best Western Pontypool Metro Hotel
Address: Lower Mill Field Pontypool, Cardiff (und Umgebung), Torfaen, GB
Price range: 64 $–122 $ per night
Rating: 8.5

Was Gäste sagen

Das Best Western Pontypool Metro Hotel wird für seine günstige Lage und sein gutes Preis-Leistungs-Verhältnis in der Nähe von Hauptstraßen und Restaurants gelobt. Die Aufenthalte sind im Allgemeinen ruhig und die sicheren Parkplätze vor Ort erleichtern vielen Reisenden kurzfristige Besuche und Weiterreisen.

Das Personal wird häufig als freundlich, hilfsbereit und effizient beschrieben. Die Zimmer sind sauber und zweckmäßig, aber immer wiederkehrende Nachteile sind das Fehlen einer Klimaanlage (Ventilatoren werden bereitgestellt), Lärm von der Straße in Zimmern zur Straßenseite, gelegentlich unbequeme Matratzen oder Schlafsofas sowie schwankender Wasserdruck in der Dusche. Die Berichte zum Frühstück sind gemischt, und es gibt kein vollständiges Abendrestaurant, obwohl sich in der Nähe mehrere Restaurants befinden. Insgesamt ist mit einer einfachen, zuverlässigen Unterkunft für Kurzaufenthalte zu rechnen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

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Ausstattung

Sichere Parkplätze vor Ort sind ausreichend vorhanden und leicht zugänglich. Es gibt eine kleine Bar im Empfangsbereich. Es gibt keinen Aufzug, und das Laden von Elektrofahrzeugen ist möglich, wird aber als langsam mit einer hohen Grundgebühr beschrieben.

Ähnliche Gästebewertungen

10

Barry

7. Apr. 2025

·

Aufenthalt für eine Nacht

Nice clean and quiet hotel, helpful staff Only criticism would be £30 for the EV charging is excessive as the charging speed is exceptionally slow

10

Anne-Marie

22. Sept. 2025

·

Aufenthalt für 2 Nächte

We had a lovely stay at this hotel. It was conveniently situated for our needs. There is no lift so if you struggle with stairs or mobility you may need to request a ground floor room

10

Jack

14. Okt. 2025

·

Aufenthalt für 3 Nächte

The parking was very accessible and there were always plenty of spaces available.

10

Sarah

29. Juni 2025

·

Aufenthalt für eine Nacht

I was really impressed by this hotel, it was only really a bed for a night so I had low expectations but I was absolutely happy with how clean and comfy the room was. I wasn’t expecting a bar either or the secure free parking so this was all a nice surprise. Will definitely be using this hotel again.

8

Leanne

13. Feb. 2025

·

Aufenthalt für 2 Nächte

Great budget hotel, chose because it stated EV charging - which was £30 connection fee and a slow destination charger so same cost weather it put 200 miles in or 30. Breakfast was a very small buffet but ok, rooms were clean and comfortable.

8

Gregory

23. Juni 2024

·

Aufenthalt für 2 Nächte

If you’re in a motorcycle be aware that you can’t get in if the barrier is down as it doesn’t recognise motorcycles. Check in was quick and good. The hotel is in the services with a McDonald’s, KFC and Starbucks very close by, there is also a petrol station.

8

James

21. Feb. 2025

·

Aufenthalt für 2 Nächte

The hotel was clean & tidy, with helpful staff. There is a car park security barrier and cameras which is reassuring when you have a work vehicle parked there.

10

Ricky

3. Mai 2024

·

Aufenthalt für eine Nacht

Reasonably priced, polite staff. Bar in reception.

2

Patrick

23. Nov. 2025

·

Aufenthalt für eine Nacht

No towels, pillows missing enable to call reception because the phone did not work so as a disable person i have to walk back to reception 3 time to sort problems. 3 disable parking spaces all full for cars with no blue badages. Told reception and they said they would have them moved, on my return after 3 hours the same 3 cars park in them. As a disabled war veteran with 30 years servers in the Royal Navy. This is the worst experience iv have. I through the best western hotel in Weymouth was bad which i stayed in a few months ago, but this place was disgusting. I will no be staying in a best western again and i will be spreading the word across the military net work.. extremely disappointed 😞

10

Liam

30. Okt. 2025

·

Aufenthalt für eine Nacht

Fab staff, great shower, comfortable bed, lots of parking

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Sauberkeit

Zimmer und Gemeinschaftsbereiche sind im Allgemeinen sehr sauber. Einige Gäste bemängeln klebrige Teppiche, schmutzige Duschvorhänge, anhaltende Rauchgerüche und gelegentliche Verschmutzungen durch Wartungsarbeiten.

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8

Hannah

28. Mai 2024

·

Aufenthalt für 2 Nächte

Lovely staff, couldnt do more. Arrived and shower had leaked all over the floor with wet towels just in the shower tray and some dirt on the bed / carpet.

8

Simon

27. Okt. 2025

·

Aufenthalt für 2 Nächte

Quiet room. Didnt have breakfast as many other places available. Bed comfortable. Carpet in room sticky by door on the inside. Staff excellent.

10

Stephen

30. Sept. 2025

·

Aufenthalt für eine Nacht

Great staff, clean and comfortable

10

Allie

28. Okt. 2024

·

Aufenthalt für eine Nacht

Really clean and nice room

10

Karen

27. Aug. 2024

·

Aufenthalt für eine Nacht

Very clean.. comfy bed. Friendly helpful staff. Overall a great place to stay

8

Tasha

17. Feb. 2025

·

Aufenthalt für eine Nacht

Friendly staff. Quiet for a hotel, bar the door into the lobby which seemed to slam with some people coming in. Any issue resolved quickly. Couldn’t get hot water to the basin, but in the end figured you turn the mixer tap to the left and on fully for a few minutes or had to use a glass from the bath tap. Bath tap seemed to have oil in as bath was getting a ring of black when filling it. But overall good budget hotel, basic amenities, but close to eateries including KFC, McDonalds and Harvester. Breakfast was alright and convenient. Just off the main roads so good to get to Newport and Cardiff etc.

10

Jeremy

1. Okt. 2025

·

Aufenthalt für eine Nacht

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Sue

9. Sept. 2025

·

Aufenthalt für 2 Nächte

The staff were very helpful and the room was very clean. The shower was great one more grab bar would be really helpful

8

Bronwen

19. Aug. 2024

·

Aufenthalt für eine Nacht

The reception staff very friendly and helpful... Room was comfortable. But the bathroom needed a good clean.. Especially the shower curtain was dirty and disgusting....

8

Nathan

28. Feb. 2024

·

Aufenthalt für eine Nacht

Everything about the place was fine other than the room smelling of stale smoke.

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Zimmer

Die Zimmer sind einfach und funktional mit gutem WLAN, und viele finden die Betten bequem. Zu den häufigsten Nachteilen gehören das Fehlen einer Klimaanlage (Ventilatoren werden bereitgestellt), Lärm von der Straße, gelegentlich schwacher Wasserdruck und unbequeme Matratzen oder Schlafsofas.

Ähnliche Gästebewertungen

8

Laura

22. Apr. 2025

·

Aufenthalt für 3 Nächte

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

6

Bronwen

30. Juni 2025

·

Aufenthalt für eine Nacht

The check in staff were excellent... Very efficient.... The bed was terrible.. Very uncomfortable and the mattress should be replaced immediately... Looked like an elephant had been sleeping on the bed.. Worse bed iv ever slept on.....

6

stephen

26. Aug. 2025

·

Aufenthalt für eine Nacht

Overall the property was fine, though I found the bed badly affected my back

6

Sheoragh J

17. Juli 2025

·

Aufenthalt für 4 Nächte

Room was far too warm we did have a fan needs air con

8

Sarah

29. Juli 2025

·

Aufenthalt für eine Nacht

No air conditioning even it said the hotel is air conditioned.

4

Thomas

24. Jan. 2025

·

Aufenthalt für eine Nacht

Arrived very late but check in good. Booked for 3 adults yet the sofa bed wasn’t ready which would have been nice not to have to sort out with arriving so late. Having said that the sofa bed was awful. The mattress was non existence and I felt every movement. Awful sleep

8

Simon

28. Apr. 2025

·

Aufenthalt für 2 Nächte

Nice and clean service very good but location is near busy roundabout so was noisy

2

Helen

24. Nov. 2025

·

Aufenthalt für eine Nacht

I could hear cars passing all night very loudly.

6

Darren

2. Juni 2024

·

Aufenthalt für 2 Nächte

No air conditioning in the room and the window only opens an inch. So could not get any airflow into the room. There was a free-standing fan but that wasn’t a huge help. Consequently I did not sleep well at all on the two nights I was there.

10

Anne

26. Mai 2025

·

Aufenthalt für 2 Nächte

All of the staff were very friendly and helpful. The room was a bit on the small side, in my view, but it was clean and tidy Water pressure in the shower wasn't as strong as I would have like but that might just be a personal preference rather than anything else

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Service

Der Service wird durchweg als freundlich, hilfsbereit und effizient sowohl beim Check-in als auch während des gesamten Aufenthalts gelobt. Eine Minderheit erwähnt fehlende Besetzung am Empfang oder unkooperative Interaktionen.

Ähnliche Gästebewertungen

8

Laura

22. Apr. 2025

·

Aufenthalt für 3 Nächte

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

10

Iona

31. Juli 2025

·

Aufenthalt für 3 Nächte

Really lovely hotel, staff were so friendly and helpful. Rooms clean and perfect for our needs.

8

Mark

14. Jan. 2025

·

Aufenthalt für eine Nacht

The hotel was everything that I needed it to be, but the receptionist was very unhelpful and lazy.

10

Mike

21. Juli 2025

·

Aufenthalt für eine Nacht

Great value for money. Excellent staff

10

Katie

5. Juni 2025

·

Aufenthalt für 3 Nächte

The staff were very friendly, helpful, chatty and smiley. Accommodating to my request to help store my medicine in the fridge.Everything was clean and neat. I felt very comfortable and would highly recommend this place to another. Thank you for your hospitality!

10

CHRIStopher

22. Juni 2025

·

Aufenthalt für eine Nacht

Superb reception staff.

10

Jerry

23. Okt. 2024

·

Aufenthalt für eine Nacht

We were in tight spot with one of us being in the hospital and needed to extend day by day and they allowed it as well as allowing us to remain in the same room. Thank you

10

Eileen

16. Juli 2023

·

Aufenthalt für eine Nacht

Callum, the receptionist, was helpful, courteous and highly efficient. Will definitely revisit this hotel.

10

Tony

13. Okt. 2025

·

Aufenthalt für eine Nacht

The lady who was on reception was excellent! Great service, very friendly and very helpful. Best receptionist I have ever met.

10

Pia

12. Nov. 2024

·

Aufenthalt für 2 Nächte

Lovely stay .The young girl who checked us in was lovely and very helpful. The middle aged lady the day after not so. The room was lovely ,warm and cosy. Everything very clean ,bathroom,beds,towels Good internet and free parking. Nice lobby to sit in.Great big coffees for a cheap price. Will definitely stay again.Family of 3 Mum DadSon 24 yrs old.

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Lage

Die Lage ist günstig für das Straßennetz und in der Nähe mehrerer Restaurants; viele finden es trotz der Lage ruhig. Einige berichten von Straßenlärm, schwierigen Fußwegen oder fehlender Beschilderung sowie Müll im umliegenden Servicebereich.

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10

Peter

30. Sept. 2025

·

Aufenthalt für eine Nacht

Handy for road network.

8

Laura

22. Apr. 2025

·

Aufenthalt für 3 Nächte

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

8

Nigel

10. Mai 2025

·

Aufenthalt für eine Nacht

Property is hidden behind the services We didn't eat there but there is a Harvester opposite also McDonald's and KFC next door, very friendly staff

10

Arthur

14. Juli 2025

·

Aufenthalt für eine Nacht

A lot of litter and rubbish by KFC next to the hotel

10

Cavan

8. Sept. 2025

·

Aufenthalt für eine Nacht

Good location

8

Simon

28. Apr. 2025

·

Aufenthalt für 2 Nächte

Nice and clean service very good but location is near busy roundabout so was noisy

10

Jeremy

1. Okt. 2025

·

Aufenthalt für eine Nacht

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Nicky

27. Jan. 2025

·

Aufenthalt für 3 Nächte

Conveniently close to M4 but without too much noise

10

Bruce

27. Mai 2025

·

Aufenthalt für 3 Nächte

Great quiet spot for the rugby weekend, train station close by although the lack of a footpath makes it a longer walk. Staff were nice and the place is clean and tidy, couldn’t ask for more.

10

Gilly

12. Aug. 2025

·

Aufenthalt für 2 Nächte

Good location for our needs.

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Gastronomie

Die Berichte zum Frühstück sind gemischt und reichen von sehr gut bis schlecht, wobei Artikel ausgehen können. Es gibt kein vollständiges Abendrestaurant vor Ort, aber Fast Food und ein Harvester befinden sich in der Nähe.

Ähnliche Gästebewertungen

10

John

29. Sept. 2024

·

Aufenthalt für 2 Nächte

Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.

8

Andrew

17. Jan. 2025

·

Aufenthalt für 3 Nächte

Very convenient local MacDonalds, Subway, Kentucky, and a very good restaurant across the roundabout. Handy as the hotel food is limited in the evening. breakfast is very good and free.

8

Nik

25. Nov. 2024

·

Aufenthalt für eine Nacht

Fit the purpose of a stop over whilst visiting family. Good size room with sofa bed. Decent breakfast but could have done with a vegetarian cooked options.

2

Nigel

4. Juni 2023

·

Aufenthalt für 2 Nächte

i booked this hotel as it said there was a restaraunt within, so we did not have to go outside of the hotel after a long day, when we arrived we had a veru unhelpful staff member when i showed him the page re restaraunt he replied that was before covid, this ruined the experianec

8

Donald

6. Juni 2025

·

Aufenthalt für 2 Nächte

No evening meals served but fast food options on the complex

8

DEREK

29. Apr. 2025

·

Aufenthalt für 3 Nächte

Three night stay for business. Don’t usually stop in Best Western but was pleasantly surprised by this hotel . Good room Good breakfast Good WiFi Free parking . Would use again .

8

Andrew

6. Okt. 2024

·

Aufenthalt für eine Nacht

The room (206) was small. But more than adequate for an overnight stay. The bed was comfortable and blackout curtains were much needed and blocked out any light ensuring a good sleep. The only let down was the breakfast. Needless to say I will not buy it again. No bread!! They run out. Sorry there is a garage shop nearby go get a loaf. Bacon was anemic and sparse. Scrambled eggs like egg soup. Coffee was coloured water.. OMG i am not kidding. Awful. When greeted for breakfast we were asked "any allergies" i said no, but in hindsight i should have said "only to watered down beans, tinned tomatoes without any juice, a lack of bread, and bacon fresh out of the packet...".

4

Thomas

23. Juli 2024

·

Aufenthalt für eine Nacht

Good for evening was poor choice on menu ie pizza or microwave meals

8

Theresa

21. Juli 2025

·

Aufenthalt für eine Nacht

All good except breakfast. Some foods run out and when requested was told there wasn't any more. It was a bit early for food to be running out.

10

Iulia

19. März 2023

·

Aufenthalt für 2 Nächte

This was a great find. Good breakfast, excellent parking, quiet and clean. Room was decked with all that was needed for two people, tea & coffee and hairdryer! Been to a place i won't name in Birmingham where you had to pay £20 to be given a hair dryer for your room. Spacious bathroom and good water pressure

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Monat	Durchschnittspreis
Januar	58 $
Februar	66 $
März	71 $
April	75 $
Mai	83 $
Juni	91 $
Juli	89 $
August	84 $
September	81 $
Oktober	77 $
November	77 $
Dezember	66 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $122	21 $99	22 $68	23 $68	24 $90
25 $66	26 $89	27 $100	28 $99	29 $76	30 $64	31 $86

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $64	2 $82	3 $103	4 $92	5 $69	6 $88	7 $115
8 $64	9 $81	10 $107	11 $92	12 $69	13 $91	14 $110
15 $64	16 $82	17 $102	18 $80	19 $69	20 $90	21 $107
22 $64	23 $83	24 $108	25 $81	26 $70	27 $70	28 $106
29 $64	30 $78

Best Western Pontypool Metro Hotel

Preise für Best Western Pontypool Metro Hotel

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Standardzimmer, 2 Einzelbetten, barrierefrei, Nichtraucher

Standardzimmer, 1 Doppelbett, Nichtraucher

Familienzimmer, 1 Doppelbett, Nichtraucher

Gästebewertungen zu Best Western Pontypool Metro Hotel

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Was Gäste sagen

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